Glazing Locks Roof and Pest Cover terms and conditions

7. What we will payFor all accepted claims by us, we will pay a maximum of £500 per claim limit, includingparts, labour and VAT and an overall policy limit of £2,000 including parts, labourand VAT, in the period of insurance. An insured person contribution will be requiredwhere the repair costs exceed the per claim or overall policy limit.8. Overnight accommodationIn addition to the claim/policy limit set out in section 7, and in the event of your homebecoming uninhabitable and remaining so overnight as a result of an insured eventunder this policy, we will pay up to £250 including VAT per night for a maximum ofthree nights during the period of insurance on the following basis:• Alternative overnight accommodation for you and your pets.• Transport to such accommodation.All claims for overnight accommodation payments must be pre-authorised by usand will only be valid where a repairer has attended the home and been unableto complete a temporary repair. You will be responsible for paying for overnightaccommodation and provide us with the necessary invoices/receipts, required by usat your own expense, for payment up to the claim limit. Where no authorisation hasbeen obtained from us, we will not cover the cost of reimbursement. Where more thanone night’s alternative accommodation cover is needed all additional nights must bepre-authorised in advance by us.9. General conditions9.1 Premium andpremium changesYour policy premium is set out in yourpolicy schedule and will not changeduring your period of insurance unlessthe Government introduces a changein the relevant tax rate. We will alwayswrite to you to tell you about any changeto your premium and Direct Debitinstalments.9.2 PaymentsIf you choose to pay by Direct Debit,you can pay either annually in advanceor monthly as the payment becomes duefor that month. All of our charges includerelevant taxes at the current rate.9.3 RenewalsWe will normally give you 21 daysnotice to tell you about any changes towhat is included in your policy (or anychanges to your premium) for the nextperiod of insurance, unless exceptionalcircumstances apply. Unless you tell uswhen we write to you that you do notwant to renew, we will automaticallyrenew your policy for another fixedperiod of a year if you have chosen topay by Direct Debit. At the end of yourperiod of insurance and at the end ofeach subsequent year, the premium ofyour policy may change.9.4 Geographical limitsWe currently provide cover for themainland of Great Britain, including theIsle of Wight. We will make every effortto apply the full range of services in allcircumstances. Remote geographicallocations or unforeseeable adverselocal conditions may prevent the normalstandard of service being provided.9.5 Our responsibilitiesWe will meet our responsibilities underyour policy within a reasonable timeunless it is impossible because ofcircumstances outside our control. If weare unable to meet our responsibilities,we will notify you as soon as possibleconfirming the reasons why and provideyou with an alternative time when weexpect we can satisfy our responsibilitiesto you.9.6 Gaining access to yourproperty and arrangingappointmentsIt is your responsibility to ensure thatsomeone over the age of 18 is presentat all times and to allow us access to yourhome. If we cannot gain access, we willbe unable to carry out the necessary workand you will need to arrange anotherappointment. If you do not arrange anappointment or we cannot gain accessfor any reason, your policy will continueeven though we have been unable tocarry out the repairs and the repair workwill be cancelled.During periods of extreme weather,repairs to damage may not be undertakento protect the health and safety of ourrepairers. Repairs will resume once theweather conditions allow.10 11