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Glazing Locks Roof and Pest Cover terms and conditions

Glazing, Locks, Roof and Pest Cover Terms and ... - British Gas

Glazing, Locks, Roof and Pest Cover Terms and ... - British Gas

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3. What we look after summaryTypical examples of what’s covered. Up to £500 per claim <strong>and</strong> £2,000 in total.Missing or damaged roof or ridge tilesRemoval or treatment of pest infestationsfrom within your homeCracked or broken external glazingThe repair <strong>and</strong>/or replacement of damagedexternal window locks or door locksPLUS – Overnight accommodation of upto £250 per night for you <strong>and</strong> your familyincluding pets, for up to three nights maximumin any period of insurance, in the event thatyour home becomes uninhabitable as a resultof an insured event under your policy.4. The InsurerBritish Gas <strong>Glazing</strong>, <strong>Locks</strong>, <strong>Roof</strong> <strong>and</strong> <strong>Pest</strong> <strong>Cover</strong> is underwritten by DAS Legal ExpensesInsurance Company Limited <strong>and</strong> is administered on behalf of the underwriters by HomeAssistance UK Limited who will provide the services described in this policy:• During the period of insurance.• Within the geographical limits set out in section 9.4.• Following payment of the premium.British Gas may decide to change its chosen insurer. In such circumstances we will writeto you not less than 21 days before your current policy expires with details of the newproposed insurer (currently DAS Legal Expenses Insurance Company Limited) <strong>and</strong> anyother current changes to the insurance. Accordingly, in order to ensure continuity ofyour insurance you hereby authorise us to transfer your data to any new proposedinsurer, <strong>and</strong> for the new insurer to use your data in order to prepare a premium <strong>and</strong>renewal documents for your policy.DAS Legal Expenses Insurance Company Limited is authorised by the PrudentialRegulation Authority <strong>and</strong> regulated by the Financial Conduct Authority <strong>and</strong> PrudentialRegulation Authority. (FCA <strong>and</strong> PRA number 202106). This information can bechecked by visiting the Financial Services Register on the FCA website fca.org.uk or bycontacting the FCA on 0800 111 6768. The registered office of DAS Legal ExpensesInsurance Company Limited is Quay Side, Temple Back, Bristol BS1 6NH.Registered in Engl<strong>and</strong> <strong>and</strong> Wales with company number 103274.Telephone: 0117 934 2000 Fax: 0117 934 2109The registered office of Home Assistance UK Limited is Millstream, Maidenhead Road,Windsor, Berkshire, SL4 5GD. Registered in Engl<strong>and</strong> <strong>and</strong> Wales with company number0595557. Telephone: 0800 294 8320 * . Home Assistance UK Limited is part of theBritish Gas group of companies.5. Definitions used in these<strong>terms</strong> <strong>and</strong> <strong>conditions</strong>Wherever the following words <strong>and</strong>phrases appear, they will have thefollowing meaning:Application: An application forarrangement of the cover detailed in thispolicy which can be made by youby telephone or by the completion ofan application form or online.Home: Domestic premises, which areeither owner occupied or tenanted(excluding holiday lets) together withgarage(s) attached to your home, built ofst<strong>and</strong>ard construction (brick with angledtile roof) <strong>and</strong> which has a door directlyaccessing your home. At least half therooms at the home must be used fornormal living purposes <strong>and</strong> not morethan half the rooms used in anyconnection with a business, tradeor profession.Insured event: A claim that is coveredunder the policy as detailed in section‘6. Benefits of cover’.Insured person(s) or You/Your: Theperson(s) named on the policy scheduletogether with members of the householdnormally residing at the insured address.In your absence on a trip away from home,the person duly authorised by you as thekey holder responsible for your home.Insured person contribution: Meansthe amount you will need to pay wherethe cost of your claim exceeds thepolicy limit as detailed in section‘7. What we will pay’. This amount ispaid by you to us.Keys: A key to any external door toyour home (including garages that areattached to your home).<strong>Locks</strong>: Permanently fitted or built in,key operated security devices to externaldoors or windows, including integralgarage doors which if damaged wouldcompromise the security of your home.Our/us/we: Home Assistance UKLimited administers the policy <strong>and</strong>manages all claims for <strong>and</strong> on behalf ofthe underwriters DAS Legal ExpensesInsurance Company Limited.Period of insurance: The period ofinsurance as shown on your policyschedule <strong>and</strong> does not start until14 days following the date yourapplication for cover was first acceptedPermanent repair: Repairs <strong>and</strong>/orwork required to put right the insuredevent caused to your home up to thepolicy claims limit under the policy,subject to individual restrictionswhere detailed.Policy: The <strong>Glazing</strong>, <strong>Locks</strong>, <strong>Roof</strong> <strong>and</strong> <strong>Pest</strong><strong>Cover</strong> insurance policy you have with usdetailed in section ‘6. Benefits of cover’.Where monthly payment option hasbeen selected, the policy is a continuingmonthly payable contract, renewable atthe end of your period of insurance.Policy schedule: The schedule youreceive from us that confirms the coveryou have in place <strong>and</strong> the premium.Repairer: Approved <strong>and</strong> authorisedtradesmen of Home Assistance UKLimited who carry out repairs toyour home.Temporary repair: Work undertakenby our repairer to prevent furtherdamage as a consequence of theinsured event which may need to bereplaced by a permanent repair.Unoccupied: When your home hasnot been lived-in by your family or byanyone who has your permission, formore than 30 days in a row. Lived-inmeans slept in frequently.6 7

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