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MKT 571 Week 6 Quiz/Uoptutorial

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8. A--------------------is a comprehensive, systematic, independent, and periodic examination of a<br />

company’s or buisness unit’s marketing environment, objectives, and activities, with a view to<br />

determining problem areas and oppurtunities and recommending a plan of action to improve the<br />

company’s marketing performance.<br />

9. ------------------------is the process by which firms assess the effects of their marketing<br />

activities and programs and make necessary changes and adjustments.<br />

10. Your firm has decided to enter the international with your product called Trema, a combination<br />

of a pocket organizer and cell phone. Even though the product has been a huge success in the<br />

home country, market research suggests some changes amy be required before it can be<br />

intruduced in Europe. Your CMO is of the opinion that the product requires certain extra features<br />

and the product will also have to be marketed differntly. Your CMO is advocating<br />

11. The purpose of strategic control is to<br />

12. The purpose of profitability control is to<br />

13. -------------------is an obligation to act in a way expected of a resonable person.<br />

14. Rising customer expectaions, evolving employee goals and ambitions, and tighter government<br />

legislation and pressure are driving companies to<br />

15. A Cucci bag sells for $120 in italy and $240 in the United States due to the differnces in the<br />

costs of distributing the product in the two countries. This phenomenon is called a(n)<br />

16. Marketing effectiveness rating instruments and marketing audits are approches to

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