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Good Practice Guide

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GOOD PRACTICE GUIDE<br />

6. INTERPRETER FACILITATED INTERVIEWS WITH CHILDREN AND YOUNG PEOPLE<br />

When interviewing children and<br />

young people from culturally<br />

diverse backgrounds who lack<br />

English language proficiency,<br />

the engagement of an<br />

appropriately skilled and<br />

experienced interpreter is<br />

necessary. An appropriate<br />

method of working with<br />

interpreters is outlined in the<br />

"Interpreter" and "Assessment<br />

and Casework" sections above.<br />

Where interpreter facilitated interviews<br />

are undertaken with children or young<br />

people, staff need to apply standard<br />

Departmental processes for interviewing<br />

children and young people, as well as<br />

take into account the extra dynamic of<br />

having an interpreter present.<br />

It is important for staff to be aware of the<br />

impact of trauma on children and young<br />

people from refugee or asylum seeker<br />

backgrounds, especially those who may<br />

have experienced social deprivation or<br />

have limited language skills in their<br />

language of origin. These factors may<br />

have significant bearing on how past<br />

and current experiences are articulated.<br />

Consequently, staff need to contextualise<br />

the content of the interview in<br />

consideration of such particular<br />

cultural factors.<br />

6.1 Preparation<br />

• Endeavour to gain an understanding<br />

of the customs and beliefs particular<br />

to the child or young person's<br />

cultural background.<br />

• Be respectful and sensitive to specific<br />

cultural needs.<br />

• Be alert to the possibility that the<br />

child or young person may<br />

experience a sense of internal<br />

conflict between their feelings of<br />

pride in their own culture, and also<br />

wanting to fit into the dominant<br />

Anglo-Australian environment.<br />

• Ensure that adequate time is set aside<br />

for the interview. Take into account<br />

the additional time it will take to brief<br />

the interpreter, establish rapport<br />

between staff, interpreter and the<br />

child or young person, and for the<br />

interview to be conducted and<br />

interpreted in a relaxed atmosphere.<br />

6.2 Conducting interviews<br />

To maximise the effectiveness of the<br />

interview:<br />

• staff and the interpreter need to<br />

establish rapport with the child or<br />

young person. This can be achieved<br />

by allowing time for the interpreter<br />

and staff to share something about<br />

themselves, or engage the child or<br />

young person in a short discussion<br />

about an unrelated topic<br />

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