Tiger Spas

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TROUBLESHOOTING Should you experience any problem whatsoever, do not hesitate to contact your authorized <strong>Tiger</strong> River ® dealer. Here are some tips to help you to diagnose and rectify some more common sources of trouble yourself, if you choose to do so. GENERAL OPERATION TROUBLESHOOTING GUIDE Problem Probable causes Solutions Entire spa is inoperative Spa does not heat; jets and light operate (Ready indicator is dark) Jets weak or surging Light inoperative • Power failure • GFCI tripped • Heater high-limit thermostat tripped • Spa lock activated • Heater thermal cut-off tripped • Circulation pump thermal cut-off tripped • Spa water level too low • Filter(s) clogged • Comfort Control ® levers closed • Spa lock activated • Light wiring or assembly is faulty • Check power source • Reset GFCI; call for service if it will not reset • Disconnect power for at least thirty seconds to reset heater high limit. If it will not reset, check for clogged filter(s). If tripping continues, call for service. • Deactivate spa lock • Reset heater thermal cut-off and check for clogged filter(s). Heater thermal cut-off will reset when the flow of water through the heater has been restored. Call for service if it heater thermal cut-off trips frequently. • Check for clogged filter(s) or air locks in plumbing. Disconnect power to the spa, allow circulation pump to cool. Circulation pump thermal cut-off will reset when pump has cooled and power is reapplied. Call for service if circulation pump thermal cut-off trips frequently. • Add water • Clean filter • Open Comfort Control levers • Deactivate spa lock • Replace light assembly Power indicator blinking (Entire spa inoperative) Ready indicator blinking • Heater high-limit thermostat tripped • Temperature sensor problem • Disconnect power for at least thirty seconds to reset heater high limit. If it will not reset, check for clogged filter(s). If tripping continues, call for service. • Disconnect power for at least thirty seconds. If blinking continues, call for service. SPA WATER MAINTENANCE TROUBLESHOOTING GUIDE Problem Probable causes Solutions Cloudy Water Water Odor Chlorine Odor Musty Odor Organic buildup / scum ring around spa Algae Growth Eye Irritation Skin Irritation / Rash Stains Scale • Dirty filter(s) • Excessive oils / organic matter • Improper sanitization • Suspended particles / organic matter • Overused or old water • Excessive organics in water • Improper sanitization • Low pH • Chloramine level too high • Low pH • Bacteria or algae growth • Build-up of oils and dirt • High pH • Low sanitizer level • Low pH • Low sanitizer level • Unsanitary water • Free chlorine level above 5 ppm • Total alkalinity and/or pH too low • High iron or copper in source water • High calcium content in water – total alkalinity and pH too high • Clean filter(s) • Shock spa with sanitizer • Add sanitizer • Adjust pH and/or alkalinity to recommended range • Run jet pump(s) and clean filter(s) • Drain and refill the spa • Shock spa with sanitizer • Add sanitizer • Adjust pH to recommended range • Shock spa with sanitizer • Adjust pH to recommended range • Shock spa with sanitizer – if problem is visible or persistent, drain, clean, and refill the spa • Wipe off scum with clean rag – if severe, drain the spa, use a spa surface and tile cleaner to remove the scum, and refill the spa • Shock spa with sanitizer and adjust pH • Shock spa with sanitizer and maintain sanitizer level • Adjust pH • Shock spa with sanitizer and maintain sanitizer level • Shock spa with sanitizer and maintain sanitizer level • Allow free chlorine level to drop below 5 ppm before spa use • Adjust total alkalinity and/or pH • Use a metal deposit inhibitor • Adjust total alkalinity and pH – if scale requires removal, drain the spa, scrub off the scale, refill the spa and balance the water Service Information Page 47
SPA CARE AND MAINTENANCE RECORD Date Drain and Clean Spa Shell Spray Clean Filter Cartridge Cartridge Soak Filter Cartridge Cartridge Restain Surewood Surewood Spa Cabinet Cabinet Clean and Condition Condition Vinyl Spa Cover Winterize Spa Miscellaneous Service Service Page 48 Service Information
Page 1 and 2: Tiger River® Spas O W N E R S M A
Page 3 and 4: Table of Contents SAFETY INFORMATIO
Page 5 and 6: • Your spa uses ground fault circ
Page 7 and 8: SPA SPECIFICATIONS Footprint dimens
Page 9 and 10: SPA LEVELING INSTRUCTIONS In order
Page 11 and 12: BENGAL ® (MODEL M) LEVELING POINTS
Page 13 and 14: CONTROLS AND EQUIPMENT SIBERIAN ®
Page 15 and 16: BENGAL ® MODEL M OVERHEAD VIEWS A.
Page 17 and 18: ELECTRICAL REQUIREMENTS AND PRECAUT
Page 19 and 20: Caspian (Model CPN) 230 volt perma
Page 21 and 22: 2. Wait 30 seconds, then push the b
Page 23 and 24: START-UP AND REFILL PROCEDURES Your
Page 25 and 26: 115 VOLT GFCI The Ground Fault Circ
Page 27 and 28: CASPIAN (MODEL CPN) Jet System 1 S
Page 29 and 30: SUMATRAN ® (MODEL N) ➭ Jet Syste
Page 31 and 32: CONTROL PANEL BUTTONS AND DISPLAY T
Page 33 and 34: SPA CARE AND MAINTENANCE GENERAL IN
Page 35 and 36: 2. The use of alcohol or any househ
Page 37 and 38: LONG TIME PERIODS (5-14 DAYS): Prio
Page 39 and 40: To Administer Spa Water Chemicals:
Page 41 and 42: B. Always maintain the sanitizer le
Page 43 and 44: DOS AND DON’TS • DO check your
Page 45 and 46: 3. Locate the ozonator in the equip
Page 47 and 48: Scale: Rough calcium-bearing deposi
Page 49: DISCLAIMERS Watkins Manufacturing C

Tiger Spas

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