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RECRUITMENT

WSBA September 2015

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Welcome to the Greater Western Sydney Regional Round<br />

Table (GWSRR). The GWSRR is an initiative of Adjunct<br />

Professor Jim Taggart OAM and Western Sydney Business<br />

Access. Its purpose is to bring together people of influence to<br />

capture and share insights about issues that shape the region.<br />

Members of the GWSRR meet in a private board room setting.<br />

The theme for this GWSRR was Future Employer and was<br />

sponsored by Know My Business. Photos are by Melinda Hird<br />

and transcription services by Ausflare. The venue was the<br />

Northern Sydney Institute of TAFE.<br />

FUTURE EMPLOYER<br />

David Pring, KPMG<br />

MY 3 CRITICAL SKILLS<br />

Change Management,<br />

Open-Mindedness and<br />

Communication.<br />

Tom Graham, Black<br />

Financial Services<br />

MY 3 CRITICAL SKILLS<br />

Attitude, Interpersonal<br />

and Analytical.<br />

Alison Wood, TAFE NSI<br />

MY 3 CRITICAL SKILLS<br />

Capability,<br />

Interpersonal,<br />

and Analytical.<br />

Nicole Karagiannis,<br />

Calvary Health Care<br />

MY 3 CRITICAL SKILLS<br />

Communication,<br />

Feedback and Learning.<br />

Hardeep Girn, Know My<br />

Business<br />

MY 3 CRITICAL SKILLS<br />

Confidence,<br />

Capability and<br />

Conversation.<br />

Scott Henshaw,<br />

Forsythe Recruitment<br />

MY 3 CRITICAL SKILLS<br />

Communication,<br />

Team Player and<br />

Intelligence.<br />

Michael Walls, WSBA<br />

MY 3 CRITICAL SKILLS<br />

Critical Thinking,<br />

Communication and<br />

Adaptability.<br />

Jim Taggart, GWSRR<br />

Chairman<br />

MY 3 CRITICAL SKILLS<br />

Interpersonal,<br />

Adaptability<br />

and Team Player.<br />

Jim Taggart: Well, good afternoon. A very<br />

warm welcome to each and every one of you.<br />

On behalf of Access I extend a vote of thanks<br />

for you giving your time today. In particular<br />

I would like to acknowledge Know My Business.<br />

Hardeep, thank you for your support and<br />

friendship in today’s event. Your support in<br />

the community, both from a business perspective<br />

and a community perspective, is most<br />

welcome and does not go without us saying<br />

thank you personally and also collectively<br />

on behalf of people, particularly in Western<br />

Sydney. Quite interestingly, today is National<br />

Skills Week so it is fitting that we have this<br />

round table at this time. Before we start, we do<br />

a quick introduction of what we do and who<br />

we are and how we fit into today’s events. So,<br />

may I start with you, please?<br />

Nicole Karagiannis: I’m Nicole Karagiannis,<br />

National HR Manager for Calvary<br />

Health Care. It’s a not for profit organisation<br />

of four streams – private/public hospitals,<br />

retirement communities and community<br />

care. And I look after the 11 private hospitals<br />

from an HR sense. So, quite excited to be here<br />

today, talking about the role of the employer<br />

into the future for my own purposes in my<br />

profession.<br />

Jim Taggart: Thanks Nicole.<br />

Good afternoon everyone. My name is<br />

Scott Henshaw. I’m a director of a recruitment<br />

firm called Forsythe’s. We have offices in<br />

Sydney, but also on the Central Coast, Newcastle<br />

and in the Hunter Valley. We provide a<br />

diverse array of recruitment solutions in both<br />

a permanent and temporary capacity, and do<br />

a lot in the organisational development of HR<br />

consultant space as well.<br />

Jim Taggart: Thank you, Scott. Michael?<br />

Michael Walls: I’m Michael Wall, publisher<br />

of Western Sydney Business Access.<br />

We’ve been doing these Round Tables now for<br />

about four years. We’ve had about 25 of them.<br />

They’re very successful and very popular in<br />

the newspaper. And thanks again to Hardeep<br />

for sponsoring this one – also for David Pring<br />

of KPMG and yourself, Jim, for chairing it.<br />

Jim Taggart: Thank you.<br />

Hardeep Girn: Hardeep Girn, Managing<br />

Director for Know My Business. We help<br />

companies get to introduced to other companies,<br />

looking for prospects, referral partners<br />

and for suppliers. And, today’s session is really<br />

for us to talk about how we’ve partnered up<br />

with and collaborated with Northern Sydney<br />

Institute on a course that will be hosted here at<br />

the St Leonards facility in the coming months.<br />

So, I’m really looking forward to that relationship<br />

forming and growing over time, and also<br />

in discussion for today.<br />

Jim Taggart: Thank you, Hardeep. David?<br />

David Pring: Hi. David Pring. I lead<br />

KPMG’s office in Western Sydney, based in<br />

Parramatta, wishing to grow and be relevant<br />

to companies in the Western Sydney region as<br />

they grow, innovate and manage their risk. So,<br />

we would help them with all of those areas.<br />

Jim Taggart: Thank you, David. Tom?<br />

Tom Graham: Tom Graham, Black Financial<br />

Services. An extensive career in finance,<br />

auditing and in financial planning. But, my<br />

primary role here today would be more about<br />

my/our role as a Financial Adviser for corporate<br />

superannuation plans. We provide services<br />

to large corporations on corporate superannuation.<br />

And that involves us going to different<br />

state offices and sites around Australia and<br />

talking to employees when presenting seminars,<br />

but also talking to them on an individual<br />

basis. Obviously, financial planning is a very<br />

personal thing. We end up talking to people<br />

about debt management, budgeting controls,<br />

are they happy in their environment – things<br />

of that nature. So, I’m going to take probably a<br />

little different view from a lot of you.<br />

Jim Taggart: Great. Thank you, Tom.<br />

Alison Wood: I’m Alison Wood. I’m the<br />

Institute Director for the Northern Sydney<br />

Institute. So that involves all the campuses in<br />

the north and slightly north west for the metropolitan<br />

region. There are four institutes in<br />

the metropolitan region. So we’re one of four,<br />

and our campuses include Hornsby, Northern<br />

Beaches, Ryde and Meadowbank, this campus<br />

and Crows Nest. And we also host and manage<br />

Bradfield High School, which you may<br />

have heard of. So, obviously, we’re the public<br />

sector vocational training provider. And, you<br />

know, our role is, as a public sector, is to build<br />

a skilled workforce for the state. And we work<br />

in a subsidised area, with government subsidies.<br />

But we also do lots of other programs,<br />

like Hardeep was talking about, where we<br />

customise programs to meet actual targeted<br />

needs. And we just work with clients to do<br />

that. We’ve got lots of international students<br />

and we also run out of Ryde, Le Cordon Bleu,<br />

which is the largest Le Cordon Bleu training<br />

facility in the world. And we’ve almost<br />

doubled our enrolments in a couple of years<br />

there. So, we’re doing very well in the commercial<br />

space as well as in the public arena.<br />

Jim Taggart: Can I say formally thank you<br />

on behalf of today – and particularly, Know<br />

My Business – thank you for your kind support<br />

and friendship, both informally and formally,<br />

for making today I think a real success.<br />

Nicole, I’m going to ask you this question:<br />

Why is today’s topic important to you?<br />

Nicole Karagiannis: It’s important for I<br />

guess the HR profession generally, to know<br />

how they continue to fit in, in between the<br />

employee/employer equation. So, today is important<br />

for me from that perspective. But also<br />

as an employer, it’s important to know what is<br />

the changing landscape for – you know, from<br />

a technology perspective, from a social media<br />

perspective – and interesting from a not for<br />

profit perspective as well. Questions for me<br />

are:What is our presence in the social media<br />

world? How does that fit into our value proposition?<br />

Actually, what is our value proposition?<br />

And given our footprint in regional locations, how<br />

do we keep up with the technology changes that<br />

make sure that we bring both our patients and<br />

employees with us?<br />

Jim Taggart: I’m going to challenge you<br />

now. Two part question. First: Why, is there a<br />

difference, and who does the employer represent?<br />

Is it themselves or the employee when looking for<br />

quality staff? Who’s the important person in that<br />

equation?<br />

Continued on page 26<br />

WESTERN SYDNEY BUSINESS ACCESS SEPTEMBER 2015<br />

25

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