TENDER NOTICE

SOFTWARE TECHNOLOGY PARKS OF INDIA
(An Autonomous Society under Dept. of Information Technology
Ministry of Communications & Information Technology, Govt. of India,
Electronic City , Bangalore-100)
TENDER NOTICE
STPI, Bangalore invites sealed Tenders from reputed service providers for
providing “HouseKeeping” Services for its offices at Electronics city, Bangalore
and Regional Centers.( Hubli, Mangalore & Mysore)
The Request for Proposal (RFP) / Tender document can be downloaded from
our website http://www.blr.stpi.in
The last date for submission is 25 th April by 1500 Hrs.

Software Technology Parks of India - Bengaluru (STPI-B)
(Ministry of Communications & Information Technology, Government of India)
No.76 & 77, 6 th Floor,
Cyber Park, Electronic City
Bengaluru - 560 100
Tel: 91-80-66186000-6007 / 28526115
Fax: 91-80-28521161
URL: http://www.blr.stpi.in
Tender No : STPIB/COG/INFRA/179/HouseKeeping/2011-12
Date : 01 st April, 2011
Due Date : 25 th April, 2011
Subject: Providing of House Keeping Service
Software Technology Parks of India, an Autonomous Society of the Ministry of
Communications and Information Technology, Government of India, invites sealed
tenders from experienced service providers for House keeping services for the
Offices located at following Centers.
i) Bengaluru - Electronic City
ii) Mangalore
iii) Manipal
iv) Hubli
v) Mysore
Interested parties will be provided with an opportunity to inspect the premises at the
address mentioned above during 1000 hrs and 1500 hrs from 2 nd April, 2011 to 15 th
April, 2011. STPI Administration department may be contacted at the below given
Tel.Nos. for organizing the same.
1. Mr. S. Manjunathan OR 2. Mr. Guruprasad
Tel. 080-66186022
Tel.080-66186059
BID SUBMISSION:
The sealed tender bids must reach “STPI”, No.76 & 77, 6 th Floor, Cyber Park,
Electronic City, Bengaluru-560100, complete in all respects, latest by 1500 hrs on 25 th
April, 2011.
The tenders should be submitted in two parts in separate sealed envelopes.
Part I should comprise acceptance of our terms & conditions of contract, form of
particulars duly filed in, copy of IT PAN Card, Service Tax Registration No.,
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egistration certificates issued under labour laws, professional tax laws, Shops and
Establishment Acts allotted by the concerned authorities, Copy of the Service Tax
Registration certificate, Earnest Money Deposit of Rs.50,000/- (Rupees Fifty
Thousand only) and other supporting documents indicating the proof of having
provided similar services to Govt. Departments / Public sector Undertakings / IT
organizations. The contract agency should submit their previous 3 yrs. IT returns.
Part II should be the price offer to be submitted separately in a sealed envelope. The
price offer will be considered only of those parties who submitted all documents
indicated in check list of Part I of tender and are found competent on the basis of
information submitted in Part I.
Both the envelopes should be securely sealed and stamped separately and clearly
marked as “Envelope No. 1- EMD, Eligibility Criteria and “Envelope No. 2-
Commercial Bid” respectively. Both the sealed envelopes should be placed in a third
larger envelope clearly mentioning Tender for Providing House Keeping Service
and to be submitted to the address given below so as to reach them on or before 25 th
April, 2011 by 1500 hrs.
The envelopes must be super-scribed with the following information:
• Tender Reference Number
• Due Date
• Name of the Bidder
Tenderers / Bidders are requested to submit their most competitive rates. It may
please be noted that incomplete tenders will NOT be accepted.
1. The validity of contract will be for 2 years from the date of work order.
2. The decision taken by STPI-B regarding fitness of works shall be final and will be
binding on the successful tenderer/bidder.
3. The rates quoted in the tender should be exclusive of taxes (All taxes should be
shown separately). All the necessary deductions on account of Income Tax or any
other applicable if any will be deducted at source, as per Govt. rules from the bills
submitted by the service provider and necessary TDS certificates will be issued.
4. STPI-B reserves the right to cancel/withdraw the bid without assigning any
reasons for such decision. STPI-B also reserves the right to award to any bidder or
cancel the orders issued to any bidder without assigning any reason thereof. Such
decision will not incur any liability whatsoever on the part of STPI-B consequently.
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5. Bidders should not be under a declaration of ineligibility for corrupt and
fraudulent practices.
6. Bidders shall adhere to the procedure and processes laid down in this document
and shall follow fair and ethical practices of trade.
7. Deadline for Submission of Bids
a. Bids must be received by STPI-B before the time due, date and address
specified in the tender. In the event of the specified date for the
submission of bids being declared as a holiday for STPI-B, the bid-closing
deadline will stand extended to the next working day.
b. STPI-B may extend this deadline for submission of bids by amending the
bid documents. This will be suitably notified in the media.
8. Late Bids
a. Any bid inadvertently received by STPI-B after the deadline for submission
of bids, will not be accepted and returned unopened to the bidder.
b. The bid can be submitted in person or through post / courier (shall not be
responsible for any postal delays resulting in disqualification / rejection of
any bid) so as to reach STPI-B on or before the due date and time.
9. STPI-B reserves the right to accept the offer in full or in parts or reject
summarily.
10. Comparison of Bids
STPI-B will compare the bids, from the short listed bidders.
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PART-Ia
Software Technology Parks of India - Bengaluru (STPI-B)
An Autonomous Society under Ministry of Communications & Information Technology,
Government of India
No.76 & 77, 6 th Floor,
Cyber Park, Electronic City
Bengaluru - 560 100
Tel: 91-80-66186000-6007 / 28526115
Fax: 91-80-28521161
URL: http://www.blr.stpi.in
GENERAL TERMS AND CONDITIONS OF TENDER & CONTRACT
1. The tender should be submitted in sealed cover addressed as under, so as to reach
STPI-B not later than 1500 hrs. on 25 th April, 2011.
2. Period of validity of bids
The Director
Software Technology Parks of India
No.76 & 77, 6 th Floor,
Cyber Park, Electronic City
Bengaluru - 560 100
a. The tender given should be kept open for the acceptance by STPI-B for
three months from last date fixed for submission of tender.
b. STPI-B may ask for the bidder’s consent to extend the period of validity.
Such request and the response shall be made in writing only. The bidder is
free not to accept such request without forfeiting the EMD. A bidder
agreeing to the request for extension will not be permitted to modify his
bid.
c. Bid evaluation will be based on the bid prices without taking into
consideration the above corrections.
3. Only net rates with break-up should be quoted for the period of the arrangement.
Tenderers/bidders are advised to exercise greatest care in offering the rates. No
excuse or excuse for negotiations, altering rates or corrections will be entertained
after the quotations are opened. All corrections, if any should be initiated by the
persons signing the tender form.
4. Quotations should be for providing of the House Keeping services.
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5. The validity of contract will be for 2 Years from the date of Work Order.
6. STPI-B shall be at liberty to terminate the contract :
a. If STPI-B is not satisfied with the services rendered in respect of which its
opinion is final and binding on the successful bidder and in such case
STPI-B will have opinion to allow any other agency to provide services as
per STPI-B’s requirement at the cost of the concerned tenderer.\
b. STPI-B will have full rights to terminate the contract and award any
portion of the contract to any other agency at any stage in case of breach of
contract.
7. Earnest Money Deposit (EMD)
a. The tender documents must be accompanied by Earnest Money Deposit
of Rs.50,000.00/- in the form of a Demand Draft drawn on any schedule /
Nationalized Bank in favour of The Director, STPI-Bangalore payable at
Bengaluru.
Bids submitted without EMD will stand rejected. EMD will not be
accepted in the form of cash / cheque or any other form than Demand
Draft. No interest is payable on EMD.
b. The EMD will be returned to the bidder(s) whose offer is not accepted by
STPI-B within one month from the date of the placing of the final order(s)
on the selected bidder(s). In case of the bidder(s) whose offer is accepted,
the EMD amount will be converted as Security deposit till the contract is
in force.
c. Any claims for the breech in duty and for damage against the duty would
be adjusted by raising a debit not during the period of contract or adjusted
against the security deposit at the end of the contract.
d. However if the return of EMD is delayed for any reason, no interest /
penalty shall be payable to the bidder.
e. The successful bidder, on award of contract / order, must send the
contract/order acceptance in writing, within 7 days of award of
contract/order, failing which the EMD will be forfeited.
f. The EMD shall be forfeited:
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i) If the bidder withdraws the bid during the period of bid validity
specified in the tender.
8. The successful tenderer/service provider shall submit their bills, in duplicate to
the STPI-B, along with the service reports duly endorsed by the Administration
Department. Also along with the bills Service Report, PF remittance form – previous
month, ESI form – previous month, Service Tax remittance challan previous month /
quarter, Profession tax monthly return forms to be attached. Payment will be made
after submission of the bills before 15 th of every month.
9. After the quotations are accepted and the arrangement of contract finalized, the
successful tenderer/bidder will be expected to ensure prompt services of providing
manpower throughout the period of the contract as per orders given by STPI-B. In
case of their failure to do so, STPI-B will be free to make alternative arrangements at
the risk and costs of the concerned successful/bidder.
10. If services are found to be unsatisfactory or if STPI-B is satisfied that the services
are not satisfactory as per orders, STPI-B shall be at liberty to terminate the contract
arrangement with immediate effect. The decision of STPI-B in this regard is final and
binding on the service provider. STPI-B as its sole discretion can terminate the
contract without assigning any reason whatsoever by giving 30 days notice to the
contractor.
11. If at any time during currency of the contract, STPI-B finds that
a. The service provider’s services are found unsatisfactory,
OR
b. The service provider is involved in incorrect billing, STPI-B will be at liberty
to obtain the services covered under this contract from alternative source (s) at
the contractor’s risk and costs.
12. If any change takes place, STPI-B may, at its sole discretion, terminate the contract
arrangement on such notice as STPI-B deems fit except when such change is accepted
by STPI-B for the purpose of fulfillment of the accepted tender.
13. The tender should be accompanied by A/c. payee Demand Draft in favour of The
Director, STPI-Bengaluru, payable at Bengaluru for Rs. 50,000/- (Rupees fifty
thousand only) as Earnest Money Deposit.
14. The contracts concluded by STPI-B are subjected to the final approval of their
Management.
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15. Interpretation of the clauses in the Tender Document / Contract Document
In case of any ambiguity / dispute in the interpretation of any of the clauses in this
Tender Document, The Director, STPI-B’s interpretation of the clauses shall be
final and binding on all parties.
AWARD OF CONTRACT
16. Award Criteria
a. STPI-B shall award the contract to the eligible bidder whose bid has been
determined as the lowest evaluated commercial bid.
b. If more than one bidder happens to quote the same lowest price, STPI-B
reserves the right to award the contract to more than on bidder.
17. STPI-B reserves the right to award the contract partly or wholly to one or more
tenderers.
ELIGIBILITY CRITERIA
1. The Contractor should have executed similar type of contracts with reputed
firms.
2. The contract agency should have at least a minimum of 100 employees
working.
We agree to abide by the above terms and conditions.
(Signature of the Tenderer/Bidder with Rubber-Stamp of the Firm)
P.S.
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1. Please return this form along with supporting documents /
certificates and the Form of Particulars duly signed along with the
Tender form.
2. No Tender will be considered without E.M.D. and other essential
documents indicated in the check-list of Part-1.
3. The enclosures submitted in Part-1 of the Tender should be serially
numbered and all pages should be signed by the Tenderer.
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Part-Ib
Detailed Terms and conditions for providing House Keeping Services in the STPI-
B, Premises and Regional Centers.
1. In order to ensure that the fulfillment of statutory obligations, contractor shall
ensure that the payment of Wages to the workmen of the contractor is made in the
presence of a representative nominated by STPI-B.
2. The contractor shall issue the identity cards to his workmen on his own cost and
shall be duly intimating in writing, the caretaking cell as and when there is any
change.
3. The contractor shall ensure to provide an alternate qualified manpower or replace
with a stand-by in case of any of the regular staff deployed is absent or leave for
more than 3 days.
4. The Contractor shall be responsible for the safety of all the items of furniture,
plants, office equipment and other fittings provided in the premises and shall be
liable to make good of any loss to the same if damaged during the execution of their
duties which shall be recoverable from his monthly bill or other dues payable to the
contractor by the company.
5. The Monthly bills for the service shall be submitted by the contractor based on the
House Keeping services provided during the month before 3 rd of every month and
the same will be settled by STPI-B before 15 th of every month.
6. The contractor should deploy the personnel after screening from Administration
department, STPI-B.
7. The Contractor shall ensure that the workmen deployed by him behave decently
and do not indulge themselves in any such activities, which are unbecoming on the
part of the person working in the Government Office.
8. The Contractor shall be responsible for the good conduct and behavior of his
employees. If any employee of the Contractor is found misbehaving with the
supervisory staff or any other staff member, the Contractor shall terminate the
services of such employees at their own risk and responsibility on the
recommendation of The Director or any other Officer designated by the Director,
STPI-B. The Contractor shall issue necessary instruction to its employees to act upon
the instructions given by the supervisory Staff of the Centre.
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Annexure ‘A’
House Keeping Service requirements: (Commercial Bid Document)
1. STPI – Bangalore:
Sl. No. Name of the Post No. of Postings
01 House Keeping Boys/Ladies 12 Nos
02 Pantry Boys 2 Nos
03 Supervisor 1 Nos
04 Garden Maintenance Boys 2 Nos
05 Office Assistant 12Nos
2. STPI-Mysore:
Sl. No. Name of the Post No. of Postings
01 House Keeping Boy 01 No
3. STPI-Manipal:
Sl. No. Name of the Post No. of Postings
01 House Keeping Boy 01 No
4. STPI-Hubli:
Sl. No. Name of the Post No. of Postings
01 House Keeping Boy 01 No
4. STPI-Mangalore:
Sl. No. Name of the Post No. of Postings
01 House Keeping Boys/Ladies 03 No
The prices should be quoted both in figures and words. Whichever the lowest
shall be considered.
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