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NETG BUSINESS Project Risk Management (PMBOK® Guide - Third Edition-aligned) Planning and Identifying Project Risk ........................ PROJI591 Анализ рисков проекта/Analyzing Project Risk ....... PROJI592 Проектные риски: реагирование и управление/Responding to and Controlling Project Risk ................................................................. PROJI593 Project Procurement Management (PMBOK® Guide - Third Edition-aligned) Планирование покупок и запрос информации у продавцов/Planning Project Procurement and Requesting Seller Responses ....................................... PROJI601 Выбор продавцов, администрирование и закрытие контрактов/Choosing Sellers and Administering and Closing Contracts.......................... PROJI602 SALES AND CUSTOMER FACING SKILLS CUSTOMER SERVICE CURRICULUM Frontline Call Center Skills Call Center Customer Service .................................... CUSTI113 Call Center Communication Skills ............................ CUSTI112 NETG BUSINESS MANAGEMENT AND LEADERSHIP Management Curriculum Organizational Behavior: Organizational Group Dynamics.............................................. ru_RU_41102_ng NETG BUSINESS OPERATIONS Operations Curriculum Quality Management: Business Process Improvement.................................................... ru_RU_44713_ng ISO 9001: 2000: Overview of Standards ........ ru_RU_44731_ng LOTUS LOTUS NOTES Lotus Notes Series Lotus Notes 6 - Moving to IBM Lotus Notes 6 .............. U14403 Lotus Notes 6 - New Features of IBM Lotus Notes 6 ............................................................................ U14404 MICROSOFT OFFICE MICROSOFT OFFICE XP Microsoft Office XP Series Microsoft Access 2002 Fundamentals ............................ U74050 Microsoft Access 2002 Proficient User .......................... U74051 Microsoft Access 2002 Expert User ............................... U74052 Microsoft Excel 2002 Fundamentals .............................. U74030 Microsoft Excel 2002 Proficient User ............................ U74031 Microsoft Excel 2002 Expert User ................................. U74032 Microsoft Outlook 2002 Fundamentals .......................... U74070 Microsoft Outlook 2002 Proficient User ........................ U74071 Microsoft Outlook 2002 Expert User ............................. U74072 Microsoft PowerPoint 2002 Proficient User ................... U74041 Microsoft PowerPoint 2002 Expert User ........................ U74042 Microsoft Word 2002 Fundamentals .............................. U74020 Microsoft Word 2002 Proficient User ............................ U74021 Microsoft Word 2002 Expert User ................................. U74022 MANAGEMENT & LEADERSHIP MANAGEMENT Organizational Behavior Series Organizational Behavior: Organizational Group Dynamics ............................................................. U41102 OPERATIONS & QUALITY ISO 9001 ISO 9001 Series ISO 9001: 2000: Overview of Standards ........................ U44731 OPERATIONS & QUALITY QUALITY MANAGEMENT 158 www.skillsoft.com SkillSoft Corporation ©2007 – Information subject to change.
NETG BUSINESS Quality Management Series Quality Management: Business Process Improvement.................................................................... U44713 159 www.skillsoft.com SkillSoft Corporation ©2007 – Information subject to change.
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COURSE DIRECTORY JULY 2008 SkillSof
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LAST UPDATEDLASCREATED ON 7/7/2008
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IT SKILLS COURSEWARE MICROSOFT OFFI
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IT SKILLS COURSEWARE Managing Probl
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IT SKILLS COURSEWARE Mit den Sc
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IT SKILLS COURSEWARE Six Sigma Vert
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IT SKILLS COURSEWARE Microsoft Offi
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IT SKILLS COURSEWARE mySAP CRM M
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IT SKILLS COURSEWARE MS Windows 20
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IT SKILLS COURSEWARE ITALIA
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NETG SMB Microsoft Office XP: Advan
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NETG SMB Microsoft Outlook 2002
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NETG SMB Il manager come leader del
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NETG SMB Making Teams Work: Capital
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NETG SMB Microsoft Office 2007 Micr
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IT SKILLS COURSEWARE HOME PRODUCTIV
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IT SKILLS COURSEWARE FINANCE,
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IT SKILLS COURSEWARE Negotiating to
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IT SKILLS COURSEWARE Selling at the
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IT SKILLS COURSEWARE DESKTOP COMPUT
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IT SKILLS COURSEWARE Adobe Photosho
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NETG IT OPERATING SYSTEMS AND SERVE
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NETG IT Business Finance for Manage
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NETG IT The Boss Factor ...........
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NETG IT Windows 2000: Installation,
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NETG IT BRAZILIAN PORTUGUESE
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IT SKILLS COURSEWARE Managing Diver
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IT SKILLS COURSEWARE Project Manage
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IT SKILLS COURSEWARE GREEK DESKTO
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BUSINESS SKILLS COURSEWARE
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NETG IT Going from Management to Le
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NETG IT Project Communications Mana
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NETG IT Gestion de projet avancée
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NETG IT Microsoft Office 2003 : Cou
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NETG IT Lotus End User Lotus Notes
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NETG IT Microsoft Windows Server 20
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NETG IT SAP R/3 RELEASE 4.6 SAP ABA
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NETG IT Microsoft Windows 2000 - In
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NETG IT HOME PRODUCTIVITY CONSUMER
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DESKTOP SKILLS COURSEWARE MS Window
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ENVIRONMENTAL, SAFETY & HEALTH, AND
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BUSINESS SKILLS COURSEWARE LEADERSH
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BUSINESS SKILLS COURSEWARE POL
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NETG BUSINESS Microsoft Project 200
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NETG BUSINESS Tworzenie kreatywnych
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NETG BUSINESS ORGANIZATIONAL SKILLS
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IT SKILLS COURSEWARE ENTERPRISE DA
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