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The Nordic outbound travel market

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24<br />

05: Important<br />

Segments<br />

05: Important<br />

Segments<br />

<strong>The</strong>re are three important segments with<br />

great potential when entering the <strong>Nordic</strong><br />

<strong>travel</strong> <strong>market</strong>.<br />

<strong>The</strong>y are:<br />

• Families with children<br />

• Singles with no children<br />

• Empty Nesters<br />

Travel activity is increasing for all groups.<br />

This chapter will highlight the most<br />

important characteristics in terms of <strong>travel</strong><br />

habits and potential.<br />

Families with<br />

children<br />

Families with children are an important<br />

segment in the <strong>outbound</strong> tourism <strong>market</strong>.<br />

<strong>The</strong>se families typically use the school<br />

holidays to be together and to experience<br />

things together because the parents have<br />

less and less time.<br />

Why do they go?<br />

<strong>The</strong> most important aspects for these<br />

families when <strong>travel</strong>ling are:<br />

• <strong>The</strong> children should have fun<br />

• <strong>The</strong> family should have shared<br />

experiences<br />

• <strong>The</strong> parents want to relax<br />

• <strong>The</strong> parents need time with their children<br />

• <strong>The</strong> children should be active<br />

Previously, holiday destinations were the<br />

most important aspect when families were<br />

choosing a holiday. This is no longer the<br />

case. <strong>The</strong>re is an increasing tendency for<br />

families to focus more on luxury, which<br />

includes booking 4-5 star hotels with<br />

child-friendly facilities. Families want to<br />

retain the same good standards that they<br />

have at home.<br />

All-inclusive is key<br />

This is closely related to the fact that allinclusive<br />

holidays are becoming more<br />

popular among families in the <strong>Nordic</strong><br />

region.<br />

<strong>The</strong> majority of <strong>Nordic</strong> tourists who take<br />

all-inclusive holidays are families with<br />

children, and the reasons for choosing<br />

these are convenience and control over<br />

expenses. Five years ago, only 3 % of<br />

all package-tour <strong>travel</strong>lers preferred<br />

all-inclusive holidays, but the numbers<br />

are increasing and in 2010, the figure in<br />

Denmark alone was more than 15 %.<br />

Holiday destinations such as Egypt<br />

and Turkey are popular among packagetour<br />

<strong>travel</strong>lers because of low priced<br />

all-inclusive offers.<br />

Five years ago, only 3 % of<br />

all package-tour <strong>travel</strong>lers<br />

preferred all-inclusive<br />

holidays, but the numbers<br />

are increasing and in 2010,<br />

the figure in Denmark<br />

alone was more than 15 %.<br />

Child friendly and safe<br />

Another important factor for <strong>Nordic</strong><br />

families is that they discover child-friendly<br />

places when deciding where to stay. <strong>The</strong>y<br />

consider a place child-friendly when they<br />

are secure, employ staff with a positive<br />

attitude towards children, have access<br />

to water parks, playgrounds and childfriendly<br />

menus at restaurants.

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