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The Nordic outbound travel market

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06: Booking<br />

Behaviour and<br />

Platforms<br />

28<br />

06: Booking Behaviour<br />

and Platforms<br />

Summary<br />

Information Searchers<br />

– Online Bookers<br />

<strong>The</strong> <strong>Nordic</strong> countries are at the forefront<br />

when it comes to penetration and use of<br />

Information and communication<br />

technologies (ICT).<br />

<strong>Nordic</strong> tourists are therefore well<br />

acquainted with and heavy users of all<br />

the new communication platforms.<br />

This means that online information<br />

searches on the Internet are increasing<br />

and an average of 60 % book their<br />

vacations online.<br />

<strong>Nordic</strong> tourists prefer booking online<br />

because it is flexible and they can search<br />

and plan their holiday exactly the way<br />

they want it, and they can do it<br />

whenever it fits their busy schedule.<br />

<strong>The</strong> high level of ICT penetration also<br />

means that social and mobile media<br />

play an important role when tour<br />

operators are inspiring or communicating<br />

with potential tourists.

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