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LEADERSHIP<br />

SALES<br />

MARKETING<br />

Why<br />

<strong>Collaboration</strong><br />

Sometimes<br />

Doesn’t<br />

Work<br />

story by PAM McGEE | illustration by SHAWN OLSON<br />

The Beatles were successful because they collaborated at the right time, with the right music, and the<br />

right talent. Space travel is a huge collaborative success story. The United States, Russia, the European<br />

Union, and China are not only sharing the same vision, but they are also collaborating on resources<br />

and equipment. Integrative software where ISVs, retailers, and Microsoft collaborate on an end-to-end<br />

solution to the customer is often a success story. Beware, collaboration doesn’t always work, and it<br />

certainly doesn’t always result in positive ROI, satisfied employees, loyal customers, and timely results.<br />

During a round of 25 interviews (group and individual), people were asked, “When has collaboration not<br />

worked?” They responded:<br />

» “It doesn’t work when it is too difficult and creates extra work.”<br />

» “It doesn’t work when the purpose is collaboration, not a solution for a customer, team, or business reason.”<br />

» “It doesn’t work if people are shallow and only in the game for their gain.”<br />

» “It doesn’t work if you create a sense of ‘losing power’.”<br />

» “It doesn’t work when people don’t believe that collaboration is real, and they sense a preconceived notion that<br />

the desired collaboration is only lip service.”<br />

» “It doesn’t work when people don’t see possibility or are not open to others’ ideas.”<br />

18 FALL 2015 | THEPARTNERCHANNEL.COM

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