tto_nov_1-28_final

Travel Trade 

OuTbOund 

rade 

Scandinavia 

und 

The future of travel shows 

The tribes of future travelers 

Buried at sea 

Travel Trade 

OuTbOund 

Scandinavia 

November 2015 - ISSUE #3 

SPECIAL 

VESTNORDEN 

TRAVEL MART: 

Greenland, Iceland 

and Faroe Islands get 

travel awards 

Largest Scandinavia tour operator gets new structure

Probably fewer larger travel 

fairs in the coming years 

Two travel fairs have crucial separated 

themselves from all other travel fairs in 

Scandinavia. 

MATKA in Helsinki with 68,000 visitors, 

and the “Danish Travel Show” in 

Herning, Denmark, with 63,000 visitors. 

From behind come Reiselivsmessen 

in Oslo, wich after a decline from 2014 to 

2015 now have 43,000 visitors. 

How difficult it is to arrange travel 

fairs with success is seen in Sweden where 

TUR this year tried to make a travel fair in 

Stockholm. It was visited by 2,500 visitors 

and theTUR fair in Gothenburg also has 

problems. So there will be no travel fair in 

Gothenburg next year, neither a consumer 

trade show or trade fair.TUR becomes an 

every second year project and there will be 

a consumer trade show in 2017 in Stockholm, 

with a new concept. 

Greater success has Stockholm Travel 

Show B2C at the Central Station in Stockholm, 

with 250, 000 visitors per day. 

For many years over 40,000 visited the 

great holiday fair in Bella Center in Copenhagen. 

The travel fair had to be abandoned 

after poor management . 

The successor in Forum in central Copenhagen 

had 7,400 visitors. 

Even Aller group, that publishes a variety 

of magazines, had problems with its 

own travel fair in Denmark. Despite massive 

support from the group’s many magazines 

only 7,000 visited the travel fair, and 

the travel fair is not organized again. 

Travel Trade 

OuTbOund 

Five years 

“Five years from now there will probably 

be fewer larger travel fairs but smaller and 

more specialized travel fairs in Scandinavia. 

The business to business segment is almost 

gone and the consumers, especially 

in the larger cities use internet, trip advisor, 

face book and other online tools to get 

inspiration. 

So there will be more focus on specialized 

interactive workshops, meet the experts, 

spiced with unique content and well 

known speakers,” says Per Ankær, Managing 

Scandinavia 

Director, International Conference 

Services, Denmark and Sweden. 

MATKA in Helsinki is with 68,000 visitors, is the largest in Scandinavia 

Why do you think many travel fairs have 

gone back? 

“The online tools are available 24/7, so 

it is not enough just once a year to go to 

a general travel exhibition. The audiences 

are generally not the big spenders, so the 

exhibitors do not get enough return on 

their investment.” 

Some travel fairs have success. What is 

the recipe? 

“Specialize, interesting key note speakers, 

marketing and location.” 

How many visitors, should a travel fair 

have to survive. 

“You have to be focused. Either consumer 

or business, depending on the concept 

and costs. On business, there may be 

down to 200 buyers, if it is the right buyers. 

A consumer show should probably have 

at least 4,000 participants to specialized 

fairs.” says Per Ankær. 

Anders Ladefoged, Project Manager, 

“Danish Travel Show”, Danish Travel 

Show:“I’m sure ‘Danish Travel Show’ also 

is an attractive fair in 5 years because - especially 

in these online times - the personal 

meeting never go out of fashion. 

We actually don’t have a goal to be 

greatest. Our goal is to be the most preferred 

and best holiday fair for the industry 

and the public. 

On “Danish Travelshow”, we have a model 

that fits exactly to our exhibitors and visitors 

here in Herning. I do not believe that 

there is one recipe for making a good show. 

One thing is certain. It is not as simple as 

some think,” says Project Manager Anders 

Ladefoged. 

Secret 

“We believe that MATKA’s success lies in 

the diverse combination of satisfying both 

professional visitors’ as well as consumers’ 

needs. One factor is also the variety of 

exhibitors. Last year we had participants 

from 90 different countries,” says Antti 

Karjunen, Communications Officer, Messukeskus 

Helsinki. 

How will you continue to develop 

MATKA ? 

“We have continuously increased the 

amount of programme to our B2B clients. 

A day before opening of the fair we organize 

the Workshop Day. 

The public is interested in experiences 

and we will continue to produce those 

for them. One important aspect is letting 

the public know already well before what 

kind of programme and experiences will 

be ahead, for this we have for example, developed 

our own mobile app,” ends Antti 

Karjunen. 

Travel Trade 

OuTbOund 

Published by: Traveltrademedia.com, Copenhagen, Denmark. CVR DK29314055 

Managing editor: 

Carsten Elsted 

Travel editor: 

Carsten A. Andersen 

Contact: 

editor@ttoscandinavia.com 

Layout: 

grafit.dk

Danish Travel Show 

– Scandinavias biggest travel fair 

Preferred fair of the Danish travel industry 

Networking – 3,000 travel professionals 

Dedicated audience – 65,000 visitors 

USA is official partner country 

BOOK A STAND 

DANISHTRAVELSHOW.COM

If you follow any cruise message 

boards or forums, you are bound 

to see someone asking if they can 

bury or spread their deceased 

loved one’s ashes at sea while they 

are on their cruise. One of the 

best ways to arrange a cremation 

is through Neptune Society. 

The simplified answer to this question is 

yes. Most cruise lines will allow you to 

bring the ashes on board and will even 

block off an area at the back of the ship, 

for a short time, in order to allow you and 

your family time to prepare and to say a 

few words and then spread the ashes out 

over the sea. 

Different cruise lines may have different 

ways of setting up a burial at sea, but 

most are very similar with the requirements 

for this to take place. If your loved 

one was someone who loved being at sea, 

then this could be the perfect place to bury 

them. Some cruise lines even give you a 

keepsake map or document with the exact 

location of where you spread the ashes, 

marked on it, including latitude and longitude, 

that you can take home with you and 

frame or place in a scrapbook. 

You will need to check with your chosen 

cruise in advance, to make sure they 

allow it. Once you have your loved one’s 

ashes and are ready to book your cruise, 

call the cruise line and make sure a burial 

Can you still bury 

a person at sea? 

at sea can take place. Most cruise lines do 

allow this, but it’s better to check first. It is 

required that you have to be at least twelve 

nautical miles from land and from any restricted 

areas before the ceremony and 

burial at sea can take place. Once you are 

on board, go to guest services where Guest 

Services Officers and the Environmental 

& Occupational Safety Officer will coordinate 

the burial at sea. 

Once everything is finalized, you will 

be notified of the time and date for your 

service to take place. On most lines, when 

the time arrives, you will be escorted to 

the appointed area by an officer or security 

guard. The area will be cordoned off in order 

to allow the family the privacy for the 

ceremony and time for the burial at sea to 

take place. You may toss flowers overboard 

along with the ashes, but they must be real 

flowers and should be ordered from the 

cruise line in advance. You will not be allowed 

balloons or anything plastic or that 

could harm the sea and the sea life. 

RCCL moves from 

FL to Miami 

Royal Caribbean Cruise Line is set to build a $100 million 

PortMiami terminal with a 400 meter long berth to accommodate 

the cruise lines giant’s mega passenger ships. 

Caribbean’s 6,000 passenger Oasis of the Seas and Allure 

of the Seas are currently based at Fort Lauderdale’s Port Everglades. 

The plans which were revealed detail a facility that will 

be called Terminal A and would be operational in 2018. 

Royal Caribbean’s contract at Port Everglades expires in 

2018. 

“Its not that we are leaving Port Everglades,” Adam Goldenstein, 

RCL’s chief operating officer told county commissioners 

Wednesday. “But the majority of our business will shift here to 

PortMiami for the foreseeable future.” 

Miami-Dade Commissioners will vote on the agreement with 

Royal Caribbean that could last as long as 60 years. 

Royal Caribbean is headquartered in Miami. The investment 

in Terminal A is predicted to double Royal Caribbean’s 

passenger volume to an estimated 1.5 million a year. The Port- 

Miami would be paid $9.5 million in rent by the cruise ship 

giant. 

4 

>> Travel Trade OUTBOUND - Scandinavia

NE 

COMMUNITY 

For Sustainability 

Philippines Invites You To 

ATF 2016 In Manila! 

TRAVEX | 20 to 22 January 2016 

The ASEAN Tourism Forum (ATF) is a cooperative regional effort to promote the 

ASEAN region as one tourist destination where Asian hospitality and cultural diversity 

are at its best. The TRAVEX component is a 3-day trade-only mart that showcases the 

world’s largest contingent of ASEAN destination products and services, and facilitates 

selling, buying and promoting the region internationally. 

KEEN TO BUY INTO ASEAN? 

Let Us Host You With Flights & Accommodation Covered! 

Come gather the latest information on ASEAN tourism products and services, 

establish new business contacts and learn about the region’s tourism trade. 

Buyers benefit from a comprehensive programme of pre-matched on-site 

business appointments with ASEAN suppliers, access to the annual ASEAN Tourism Conference, 

and plentiful networking luncheons, dinners and tour selections to experience the highlights 

of ASEAN as a regional destination. Eligible buyers will be hosted to the event with added 

reimbursable flight and accommodation provided. 

Register Online Today! 

www.atfphilippines.com 

Host Committee: 

TRAVEX Secretariat: 

ASEAN TOURISM ASSOCIATION 

ATF TRAVEX email: atf@ttgasia.com 

TTG Events is a business group of TTG Asia Media 

1 Science Park Road #04-07, The Capricorn, Singapore Science Park II, Singapore 117528 • Tel: +65 6395 7575 | Fax: +65 6536 0895 | www.ttgasiamedia.com 

Travel Trade OUTBOUND - Scandinavia

Forecast 2030 

By 2030, forecasts predict there will be an extra billion people in the world, of which 20% will 

be traveling. So who will be the travelers of the future and what will they want and expect from 

their travel experiences? 

Future Traveller Tribes 2030, a report reveals 

how the travel landscape is evolving 

and the types of travelers that are expected 

to rise in prominence over the next 15 

years. 

The free report unveils six categories of 

“Traveler Tribes” that are set to emerge or 

grow based around traveler desires, needs 

and behaviors instead of traditional demographics 

such as gender or age: 

Social Capital Seekers: structure their 

holidays almost exclusively with online 

audiences in mind, relying heavily on peer 

reviews and recommendations to validate 

their decisions. 

Cultural Purists: look at time away as a 

chance to immerse themselves in a different 

– even uncomfortably so – culture, 

where enjoyment of their break depends 

on the authenticity of the experience. 

Ethical Travelers: make travel plans based 

on moral grounds, for example, decreasing 

their carbon footprint or improving 

the lives of others. 

Simplicity Searchers: seek ease and transparency 

and enjoy their vacations without 

the stress of organizing them. These travelers 

are eager for restful vacations and are 

happy to take bundled offers rather than 

managing every detail themselves. 

Obligation Meeters: driven by a specific 

purpose for travel, whether business or 

leisure, and thus have constraints on time 

and budget. 

Reward Hunters: primarily interested in 

indulgent travel, craving something that 

represents an extraordinary reward or 

‘must have’ premium experience. These 

travelers seek a return on their hardearned 

investment of time and energy in 

their working lives. 

The comprehensive report findings are 

based on interviews with leading futurologists, 

travel industry experts and travelers 

around the world. 

Shaping the future traveller journey 

As future traveller tribe purchasing habits evolve, travel providers 

need to respond and build a more rewarding and connected 

traveller journey, from ‘inspiring to arriving home’. 

Implementing appropriate solutions and services at each stage of 

the traveller journey will be crucial to success. The following chart 

provides examples and potential benefits of various strategies to 

shape the future traveller journey. 

Obligation 

Meeters 

Ethical 

Travellers 

Cultural 

Purists 

Simplicity 

Searchers 

Reward 

Hunters 

Social Capital 

Seekers 

24/48h 

Inspire Shop 

Book 

48/24h 

after booking before departure 

Check-in 

Airport 

On-trip 

Post-trip 

Context-aware 

emails 

Peer to peer 

Frequent flyer 

/ Loyalty 

Big data 

(Market of one) 

Traveller 

affinity 

Rich media 

Multi-channel 

shopping 

behaviour 

Comparison 

shopping 

Information 

overload 

Fare families 

Bundled offers 

À la carte 

offers 

Multi-leg 

options 

Multi-currency 

pricings 

Optimised user 

interface (UI) 

Cross-sell 

Complementary 

promotions 

Channel 

optimisation 

Payment 

security 

Mobile 

payments 

Time to think 

Data privacy 

Push 

notifications 

Door to 

departure 

Rebooking 

Corporate 

traveller 

recognition 

Upsell 

Non-peak time 

offers 

Disruption 

management 

Passenger 

volume 

forecast 

Process 

automation 

Airport 

shopping 

Near Field 

Communication 

(NFC) 

Duty Free 

In-flight 

Arrival to final 

destination 

Flight changes 

Reviews & 

ratings 

Customer 

Relationship 

Management 

(CRM) 

Customer 

Experience 

Management 

(CEM) 

Next trip…? 

© 2015 Amadeus IT Group SA 

amadeus.com/tribes2030 

6 


The Advent Calendar that gives hope 

to children in need is here! 

Our goal at New Hope is to give children an education, 

a better health and a chance for a brighter 

future. By buying the New Hope Advent Calendar 

you will help us to help. At the same time you stand a 

chance of winning fantastic prizes in the lucky draws 

taking place every day between 1st December and 

Christmas Eve. The Calendar costs only SEK 100. 

Find out more on newhope.se 

NEW HOPE 

RESEINDUSTRINS BARNFOND

New Book 

Strategy for Tourism is an internationally focused 

text which explains strategic management, 

analysis and implementation specifically 

in the tourism industry. 

In today’s fast moving environment a 

sound, well-advised strategic plan is essential 

for all businesses, none more so than those in 

the tourism industry. Without strategy, organizations 

are susceptible to strategic drift – 

a consequence of failure to monitor and respond 

to the changing external environment. 

Using global case studies, it provides a complete 

overview of all the factors required 

when establishing a strategic plan, covering: 

• analysis of external factors, including 

competition, economics and politics; 

• choice and evaluation of the strategic plan; 

• implementation, managing and monitoring 

the plan. 

Shopping and dining in 

MUCs new satellite 

At the stands in Schubeck’s ‘Viktualienmarkt’ high-quality snacks will be available. 

In the new satellite facility, scheduled to 

open in April 2016, Munich Airport will 

offer passengers an entirely new shopping 

and dining experience. 

Forming the heart of this exciting world 

is the central marketplace, an open space 

flooded with natural light built around the 

apron tower. The retail and dining options 

will include a wide selection of iconic German 

and international brands, popular 

Bavarian retailers, and local bars and restaurants. 

“Bavarian traditions and hospitality, 

Munich›s unique lifestyle and the blending 

of nature with state-of-the-art technology 

– these were the guiding principles behind 

the architectural design of the dining 

and shopping area,” says Rainer Beeck, the 

Senior Vice President of Commercial Activities 

at Munich Airport. 

This means that even transit passengers 

will get a sense of Bavarian culture. 

The space will include 16 retail stores, seven 

food and beverage locations and three 

Duty Free shops. 

An Allresto café will offer star chef 

Alfons Schuhbeck›s sandwich creations, 

with unusual spreads and freshly baked 

bread and rolls. The partnered restaurant 

features a display kitchen, where guests 

can watch the chefs in action. At the stands 

in Schubeck›s ‘Viktualienmarkt’, named 

for the renowned outdoor marketplace 

in the Munich city center, high-quality 

snacks will be available to enjoy immediately 

or packaged for take-out. Also coming 

to Munich Airport when the satellite 

Guests at the elegant Bubbles Bar, can watch the 

activity 

terminal opens: the gourmet hamburgers 

of Munich’s innovative, home-grown 

‘Hans im Glück’. ‘Sissi & Franz’ – an edgy 

re-imagining of Vienna coffee house culture 

and courtly traditions – bridges the 

culinary gap between Bavaria and Austria. 

The architecture and decor of the 

‘Lenbachs’ tower bar, the focal point of the 

marketplace, were inspired by the Bavarian 

painter Franz von Lenbach. 

Next door, guests at the elegant Bubbles 

Bar, can watch the activity on the airport›s 

eastern apron while enjoying fresh seafood 

and premium wines and ‘Amo’, which will 

combine an Italian restaurant with a coffee 

bar, focusing on quick service and excellent 

quality. 

8 


Thomas Cook with 

new strategy 

Travel giant Thomas Cook with 22 million 

customers and sales of around 10 billion 

Euros are working with a new strategy of 

creating ‘one European tour operator’ with 

a mix of centralized production and local 

sales. 

At group level, there are now three centralized 

product platforms which contract 

capacity and create a product portfolio for 

local markets. 

1. ‘Differentiated’ beach holidays unit, 

based on some 2,500 own or exclusive 

hotels. 

2. ‘Long-tail’ non-differentiated holidays 

unit covers other mainstream holidays, 

city trips, self-drive holidays and dynamic 

packages. 

3. The third platform covers special products, 

including premium and long-haul 

holidays, cruises and specialist brands. 

As a result, the local country organizations 

now focus more on trading (sales & marketing), 

capacity and yield management. 

Magnus Wikner, CEO, Thomas Cook 

Northern Europe: 

“We are moving towards a more integrated 

approach in the whole group. Our 

main focus is the customer and to develop 

more differentiated customer offerings, 

e g our concept hotels. In the Nordic countries 

we have great experience of working 

in this way and we are looking forward to 

working even closer to each other in the 

group, developing our customer offer.” 

In Scandinavia Thomas Cook owns 

Ving in Sweden and Norway, Tjäreborg in 

Finland and Spies in Denmark with a total 

of 1.5 million guests, and Thomas Cook 

Airlines. 

We are moving towards a more integrated approach 

in the whole group, says Magnus Wikner, 

CEO, Thomas Cook Northern Europe. 

Progress 

“Over the last three years we have made 

excellent progress transforming our business. 

We have developed a strong core holiday 

proposition based around our ownbrand 

hotels, reduced our cost base, and 

strengthened our capital structure,2 says 

Dr Peter Fankhauser, Group Chief Executive 

Officer, Thomas Cook. 

“The next phase of transformation will 

aim to better integrate our businesses 

across geographies, with a higher quality 

and more focused holiday offering delivered 

through our New Operating Model. 

With the benefit of our strong brands and 

through our absolute focus on customer 

needs, I am confident that this strategy 

will lead to an even better holiday experience 

for our customers, further improving 

our growth and profitability, and increasing 

returns to shareholders.” 

“ISIS the 

biggest 

threat” 

“Terrorist organization ISIS represents 

the single biggest threat to travel security, 

now and in the future. Fighters are 

joining it from across the world. This 

increases the chance of more frequent, 

localized terrorist attacks when they return 

from the conflict. Such incidents 

are more difficult to detect and prevent 

than large-scale events, so it’s even 

more important to prepare and protect 

travelers. Companies with active travel 

risk and crisis management programs 

will be better positioned to do this, 

supporting duty of care commitments 

to their employees.” 

This is the forecast of the Business 

Travel in 2016 made of Advito, US consulting 

agency with headquartered in 

Chicago. 

“Aside from safety and security issues, 

travel in Europe is being increasingly 

disrupted by industrial action. 

High-profile strikes by unions seeking 

a larger share of company profits 

have disrupted travelers in Belgium 

and Germany. These could spread to 

other countries. Health is another issue 

to consider. Outbreaks such as the 

2014 Ebola crisis ignite fears of a global 

pandemic, and the global nature of 

travel means disruption often extends 

way beyond the area directly affected. 

For example, the Ebola outbreak mainly 

affected West Africa but resulted in 

major travel disruption as far away as 

Brussels Zaventem, an airport with 

good connections to West Africa, while 

it also affected travel to the U.S. 

Nature also remains an ongoing and 

growing cause of disruption. Climate 

change and increasing seismic activity 

mean more extreme and powerful natural 

events, which are almost impossible 

to predict. 

Attention to safety and risk is always 

heightened immediately after an 

incident, but typically fades in time. 

To be fully prepared, companies must 

think about security and plan for the 

worst even when risks aren’t in the 

news. Smart travel risk management 

also means understanding data security 

and protection requirements across 

global operations. 


Perhaps women are generally 

more interested in arts and 

culture than men, says Espen 

Nedland Hansen, General 

Manager, Temareiser Fredrikstad, 

Norway. 

More women than men 

on cultural trips 

“It is my feeling that more women than 

men take on cultural trips. I do not know 

why. Perhaps women are generally more 

interested in arts and culture than men. 

Most travelers on culturel trips are 

from 55 years upwards. There are interested 

people who want a little more content, 

knowledge and experiences when they are 

on vacation”, says Espen Nedland Hansen, 

General Manager, Temareiser Fredrikstad, 

one of the largest travel agencies for cultural 

trips in Norway with 3,500 visitors 

a year. 

“Italy has always been the country 

where we have the most travel and travelers. 

‘The good life in Italy’ has always fascinated 

Norwegians, and our skilled tour 

leaders with insight into Italian culture, 

history and food and wine, allows travelers 

a complete Italy experience. 

Egypt is unfortunately out as a destination 

for us, and our long journey combination 

Syria / Jordan disappeared with the 

civil war. We envisage a growth next year 

and higher earnings. Initial sales for 2016 

are significantly better than the same time 

last year.” 

Why do you think the Mediterranean, Italy, 

France, Spain and Greece are so popular? 

Italy has always been the country where we have 

the most travel and travelers. “The good life in 

Italy” has always fascinated Norwegians, says Espen 

Nedland Hansen. 

“The good life”, pleasant climate, good 

food and wine, interesting culture and 

history. 

How long do you think it will take before 

you put Tunisia, Israel and the Middle East 

on your program? 

“We have no concrete plans for trips to 

these countries, but we hope of course that 

the situation stabilizes.” 

What about Turkey? 

“We have noticed a decline in recent 

years and people are asking more about 

Turkey. But it is cultural trips. It is not 

beach holiday. The Norwegian Foreign 

Ministry has no recommendations against 

travel to those areas where we have tours in 

Turkey. Istanbul is a world city with a wonderful 

story, and we will continue with our 

travels there.” 

To which countries do you expect more cultural 

trips? 

“It would clearly be in the classical culture 

countries such as Italy, Spain, France, 

Greece on the Mediterranean. But many 

new countries emerge, f. Ex. Sri Lanka, 

South Africa, and there is now great interest 

in Cuba. 

It very much depends on the security 

situation in the countries. Unfortunately, 

there are several countries where security 

is a problem,” says Espen Nedland Hansen. 

10 


World’s 

largest 

cruise 

ship 

May 26 next year, the world’s largest 

cruise ship Royal Caribbean’s Harmony of 

the Seas sets sail on her first cruise, three 

nights from Southampton to Cherbourg in 

France. 

Harmony of the Seas will hold more 

passengers and be 20 percent more fuel efficient 

than her predecessors Oasis and Allure. 

Oasis and Allure can take 5,400 passengers 

and carry 6.296 guests at double occupancy, 

while Harmony of the Seas can 

take 5.492 and 6.410 guests at double occupancy. 

Harmony of the Seas will encompass 

227,000 gross registered tons exceeding 

Oasis and Allure by 2.15 meters length, 5.5 

meters width, and 2,418 GT 

The ship will debut in May 2016 for her 

inaugural summer season showcasing Europe’s 

most popular cruise destinations on 

seven-night Western Mediterranean itin- 

Harmony of the Seas will feature Splashaway Bay an interactive aqua park for kids and The Ultimate 

Abyss, the tallest slide at sea touting a 33 meter dramatic plung. 

eraries calling on Barcelona, Palma de 

Mallorca, Spain; Provence, France; Florence/Pisa, 

Rome and Naples, Italy. In November 

2016, Harmony will arrive to her 

homeport of Port Everglades in Ft. Lauderdale, 

Fla. offering seven-night Eastern and 

Western Caribbean sailings. 

Harmony of the Seas will experience 

new amenities, Bionic Bar with robot bartenders, 

Voom, the fastest Internet connection 

at sea and The Perfect Storm waterslides; 

that is three slides (three decks 

high) named Cyclone, Typhoon and Monsoon. 

Splashaway Bay is a water park for 

kids and toddlers. For those fully clothed 

guests who are looking for a quick route 

from the Aqua Theatre to the Boardwalk 

they can take the Ultimate Abyss. Ten stories 

of slide and 33 meter of plunge. 

Spiraling five decks above the lushly 

landscaped, is open-air Central Park in the 

center of the ship. 

caa 

New international hub at Langkawi 

”We plan to put five planes in Langkawi and generate approximately 

1 million to 1.5million passengers through Langkawi very 

quickly. We will obviously focus on Asean destinations and gradually 

expand the connectivity to China and India, which are both 

very strong routes. It is exciting news for the state of Kedah and 

exciting news for job creation 

as we will base pilots and cabin 

crew in Langkaw,” says Tony 

Fernandes, Group CEO of Air 

Asia, after Air Asias decision 

to developing holiday island 

Langkawi as an international 

hub. 

“By making it a hub, we 

hope to contribute further to 

the growth of traffic of this airport,” 

added Fernandes. 

“We have a great airport 

here in Langkawi but it is under-utilized. 

We firmly believe 

Langkawi have a huge potential to grow as an international hub,” 

says Aireen Omar, Chief Executive Officer of Air Asia. 

Dato’ Sri Liow Tiong Lai, Minister of Transport of Malaysia: 

“I am very happy with Air Asia’s announcement to turn Langkawi 

into one of its international base and a full-fledged international 

airport. I am confident 

Air Asia has the capabilities 

to grow Langkawi and turn it 

into a top holiday destination, 

even better than Phuket or Bali 

and eventually make Malaysia 

one of the favorite tourism destinations 

on the global map.” 

There are currently five Air Asia hubs 

in Malaysia: Kuala Lumpur, Kuching, 

Johor Bahru, Penang and Kota 

Kinabalu. Langkawi will be Air Asia’s 

sixth international hub in Malaysia. 


Buyers and corporate 

travel managers 

IT&CMA has after 23 years got a fine reputation, 

which this year attracted more than 

400 buyers and 115 corporate travelers. 

Of course the onsite meetings between 

buyers and close to 900 sellers are important, 

but the learning at the conference is 

getting more and more attention. 

The keynote, seminars and conferences 

at the IT&CMA have grown over the years, 

so everyone can learn what they want to 

from the Forum speakers, the associations 

day speakers, the conference sessions 

speakers, the future leaders forum speakers 

and not to forget a new invention The 

Campfire knowledge session speakers. 

In 2016 IT&CMA will take place in 

Bangkok September 27-29 and in 2017 

September 26-28. 

Still 

confident in 

Thailand 

Thailand’s tourism statistics can be astounding 

at times. While after the Bangkok 

bombings in mid-August everyone 

warned of an anticipated sharp drop in 

visitor numbers due to countries re-enacting 

travel alerts and safety concerns 

mounting in the military-led country, the 

shock period was short-lived. 

Thailand Convention and Exhibition 

Bureau or TCEB has a campaign to reassert 

Thailand as a destination at the HEART of 

ASEAN among the international business 

community. Making the announcement 

at the IBTM World, the region’s premier 

MICE and travel industry event, TCEB introduced 

its ‘Thailand CONNECT….Our 

Heart Your World” brand communication 

campaign for the 2016 fiscal year. 

ASEAN MICE debuts 

at IT& CMA 

The ASEAN National Tourism Organizations 

(ASEAN NTOs) joined forces with 

TTG Media in organizing the very first 

ASEAN MICE forum at the IT&CMA and 

CTW Asia-Pacific 2015, that opened on 

the 29th September at Bangkok Convention 

Center at CentralWorld. Representatives 

from the ASEAN NTO’s networked 

with industry professionals from almost 

50-countries. 

The forum ran to a full house and offered 

a knowledge centric programme that 

shared the regions’ latest MICE developments 

and insights on an international 

scale, through conversations between the 

region’s key players and the global community. 

Across three sessions held throughout 

the morning, the new forum brought 

together destination management companies, 

national tourism organizations, convention 

and visitor bureaus, as well as hoteliers, 

to raise awareness of MICE related 

issues and discuss strategies to promote 

the sector, especially as the ASEAN Economic 

Community becomes a reality. 

With the AEC in mind, the opening 

session explored the potential for creating 

multi-destination packages for both incentive 

travel and meetings in the region, 

taking advantage of the varied attractions. 

This was followed by a presentation of case 

studies underscoring exactly how ‘secondary’ 

destinations within ASEAN have 

been able to create a niche for themselves. 

Hanna Franzen, owner and director of Franzen 

Events in Lund in Sweden has close to 20 groups 

a year with more than 50 in each group, was a 

busy buyer at IT&CMA this year. 

“Thailand CONNECT….Our Heart, Your 

World” highlights three key pillars of Thailand’s 

MICE industry: DESTINATIONS 

OF THAILAND: Your Heart’s Desire Diverse 

Destinations with Seamless Connections, 

Business in Thailand: At the heart of 

the world Helping you seize the opportunities 

across the globe, Asia and ASEAN, 

and PEOPLE OF THAILAND. 

For 2016, TCEB has developed the 

“Thailand CONNECT…Our Heart Your 

World” brand communications campaign 

to capture the essence of Thailand’s 

unique position as a preferred global business 

events destination, highlighting how 

the country’s service-oriented translates 

into tangible opportunities for business 

travelers, with all elements working in perfect 

synergy. 

12 


Centara score at Holidays 

with K ids Awards 

Centara Grand Beach Resort 

Phuket and Centara Karon 

Resort Phuket have come out 

number 3 and 4 in the Best 

Family Resorts, Thailand, as 

voted by the readers of Holidays 

with Kids magazine. 

The two properties are no 

strangers to this sought-after 

award having been featured 

amongst the top five in 

the same category last year. 

The recognition is based on 

results of the Holidays with 

Kids Readers’ Choice Survey 

in which readers of the magazine 

are asked to nominate 

the best of the best based on a number of 

factors including kids’ activities, facilities, 

quality accommodation, standard of service 

and hospitality, value for money and 

overall experience. 

Both awards reflect Centara’s ongoing 

commitment to one of its key markets: 

families. 

Chris Bailey, COO at Centara: 

“Once again, the group is reinforcing 

their family-friendly qualities of Centara 

with the introduction and development of 

new programmes and services for families 

such as a brand new, comprehensive activity 

programme offered by Centara Hotels 

& Resorts. 

Centara Grand Beach Resort Phuket is 

the only five-star resort with direct access 

to Karon Beach and features spacious 

family rooms, including double-double 

bedding and interconnecting rooms as 

well as an extensive water park with slides, 

Optimism in Langkawi 

Tourism Malaysia has expressed 

optimism of an increase in the 

number of foreign tourists visiting 

Malaysia following a drop 

in the value of the ringgit against 

major currencies. 

Its Director-General Datuk 

Mirza Mohammad Taiyab 

said the result would be known 

once the statistics for the inflow 

of foreign tourists for the third 

quarter had been compiled. 

”The statistics for the first and 

second quarters did not show 

any rise but following the drop 

in the value of the ringgit two months ago, 

tourist arrivals from Singapore and Thailand 

have risen sharply. 

”Logically, when goods in Malaysia 

become cheaper (for the foreign tourists) 

with the drop in the value of the ringgit, 

more people will come to shop in this 

country,” he said. (Today, one USD was 

equivalent to RM4.17). 

Mirza said domestic tourism last year 

registered an increase to 60.7 million people 

who spent RM41.4 billion, up from 54.4 

million who spent RM35.6 billion in 2013. 

”We find that tour operators played a role 

Centara is one of the most successful 

chains in Thailand and the 

surrounding countries. Here Johan 

Fylking from Eventguiden in 

Sweden get to know all about the 

latest development from Oranuch 

Khamsorn and Fongfa Eadiongdee, 

both sales managers. 

waterfalls and lazy river.The 

4-star Centara Karon Resort 

Phuket is conveniently located 

in the heart of Karon and 

offers a range of spacious, 

family-oriented accommodation. 

Centara offers a ‘Kids’ 

Club’ that has two different supervised 

zones: ‘Camp Safari’ for ages 4 to 9, and the 

multi-media ‘E-Zone’, designed to entertain 

tech-savvy teenagers. There is a wide 

range of activities that children can participate 

in, such as treasure hunts, beach and 

pool games, even yoga, morning gymnastics, 

aqua aerobics and Zumba – adults can 

join in the fun too. 

Children under the age of 12 stay and 

eat breakfast free at Centara properties. 

Langkawi Tourism were represented 

byAmada Zulkifli and Suraya Binti 

with a lot of news given to Göran 

Blomquist from Kungsbacka in 

Sweden . 

in encouraging their clients to 

visit Malaysia. 

Tourism Malaysia has also 

started a new promotion campaign 

for 2016 “Malaysia like 

never before”, which is tailored 

to the incentives market, highlighting 

five key destinations 

for corporate meetings and incentive: 

Langkawi, Georgetown, 

Kuala Lumpur, Kutching and Kota 

Kinabalu. 

Langkawi has the new theme “Sail beyond 

the Horizon”. 

It is possible to get a support of up to 

USD 100 per pax for bringing mice to Malaysia 

and specific to Langkawi. 


People On the Go 

Success 

for PATA 

More than 230 agents and 

tour operators attented 

the two PATA Long Haul 

workshops I Aarhus and 

Copenhagen during last 

week. Both sellers and 

buyers learned a lot. 

Juby Luu, mananger Pacific Travel and Bjarke Højland, JTB Travel 

got the latest news from Martin Schmidtsdorff and Mia Schou 

from Exspedia. 

Turkish Airlines has a one stop route 

to Malaysia from all the Nordic Countries, 

so Lana Yashkina from Malaysia 

Tourism in Stockholm was happy to 

see Mical Ambaek from the airline. 

Jordan and Aegean goes together as the airline has a one-stop 

route to the capital of Jordan Amman. Fra left Jorgen Tourism 

Jakob Haahr-Pedersen, Helena Popp and Yiannis Pantazopoulos, 

regional manager from Aegean. 

June Nielsen from PATA was the big mastermind 

behind the roadshow, which the 

two Icelandair reps Jeanett Dungal and 

John Rasmussen thanks her for. 

Thai 

roadshow 

To get into the lucky draw, everyone had to have 

a stamp in their “passport”. Karin Wellington-Ipsen 

from Qatar was happy to give a stamp to Cria 

Rasmussen from C&C Travel. 

Thailand Tourism had gathered 

all the major touroperators and 

agents to the biannual roadshow. 

They got the latest news from the new deputy 

governor Juthapon Rerngronasa (middle) and 

the director in Stockholm Pakkanan Winijchai 

and the CEO of Bravo Tours Peder Horsnhøj. 

Also the area sales manager for Thai Airways 

Flemming Sonne was present getting information 

from Srayut Ekahitanonda , who now will 

open his hotel number two in Hua Hin. 

The CEO of one of the biggest touroperators 

to Thailand TopTours got the latest news from 

Bangkok Airs Alisa Kranz. 

14 


ANCHORAGE 

HELSINKI 

STOCKHOLM 

VANCOUVER 

TRONDHEIM 

EDMONTON 

SEATTLE 

OSLO GOTHENBURG 

PORTLAND 

BERGEN COPENHAGEN 

STAVANGER 

BILLUND 

HAMBURG 

FRANKFURT 

ABERDEEN 

MUNICH 

AMSTERDAM 

ICELAND 

GLASGOW BRUSSELS ZURICH 

MANCHESTER 

BIRMINGHAM 

MILAN 

LONDON PARIS 

GENEVA 

HEATHROW 

DENVER 

& GATWICK 

MINNEAPOLIS / ST. PAUL 

BARCELONA 

MADRID 

CHICAGO 

TORONTO MONTREAL 

BOSTON HALIFAX 

WASHINGTON D.C. NEW YORK 

JFK & NEWARK 

ORLANDO 

FLY ICELANDAIR 

THE SHORTEST WAY TO USA & CANADA 

■ Friendly & professional service 

■ Three classes of service, Saga Class, Economy Comfort & Economy 

■ Comfortable leather seats in all cabins 

■ Seatback interactive entertainment system 

■ Easy & short transit at Keflavik airport

The workshop were busy all the time during Vestnorden Travel Mark. Both exibitors and buyers had come to meet and do business. 

Vestnorden Travel Mart 

is a popular event 

This year did not break any records when it comes to the number of participants at the 

Vestnorden Travel Mart in Tórshavn. Looking back at the event its increasing popularity shows 

there is a demand. 

Although the digital behavior outruns 

the analogue one, representatives from 

the tourist industry in the Faroe Islands, 

Greenland and Iceland had a good time 

meeting their customers from many different 

countries face to face at Vestnorden 

Travel Mart in late September. 

The number of exhibitor were 213 representing 

100 companies with 124 buyers 

from 89 companies and travel agencies on 

the other side of the table – not far from 

the one-to-one goal. The atmosphere at the 

workshop was very relaxed even if it was 

obvious that all had a mission, which was 

doing business. 

Quite a few of the previous travel marts 

ended a bit early on the second day, whereas 

this year’s event continued to the bitter 

end – and a little further. Some of the exhibitors 

started to pack down their booths, 

while others continued meetings with 

their clients. 

Consider their guests as friends 

The owners of Make Travel, Maria Samson 

and Kent Christensen, were praised for, 

how they had solved the task. Every little 

detail had been taken care of. This time 

there were no reasons to complain at the 

30 th jubilee Vestnorden Travel Mart. 

16 


Tel. +298 23 33 20 

HK Bussar 

www.hk.fo 

It is also a fact that the people of the West 

Nordic countries have a special ability of 

making their guests feel welcome. They 

consider their guests as friends, and they 

know how to enjoy both their friends and 

themselves. If you want to have this explained, 

please contact one of the participants. 

The organizers also find that the participants 

should bring some new impulses 

back home. They had brought in Nick Hall 

as the keynote speaker. He addressed the 

audience with the digital trends in travel. 

Quite a few of his theories surprised the 

segment that is not dependent on being 

on-line 27/7. 

Even better forecast for 2016 

Whether you like it or not these are the 

new customers of the travel industry. The 

Director of Promote Iceland, Inga Hlín 

Pálsdóttir emphazised that young people 

actually buy package tours and not necessarily 

organize trips themselves. 

The representatives for the tourist 

councils of the three West Nordic nations 

agreed on a very satisfactory 2015-season 

with a forecast looking even better for 

2016. 

The magazine TTO Scandinavia, which 

you are reading this very moment, would 

also like to take credit for a novelty to the 

arrangement. We introduced the Vestnorden 

Travel Award. You can read about the 

prize and the winners on another page in 

this publication. 

The 31 st Vestnorden Travel Mart will be 

October 4 th – 6 th in Reykjavík, Iceland. 

Four representatives 

from the three West 

Nordic nations were 

looking forward to 

seeing even greater 

interest in their 

common destinations. 

From left Inga Hlín 

Pálsdóttir, Promote 

Iceland, Ólöf Ýrr 

Atladóttir, Iceland 

Tourist Board, Guðrið 

Højgaard, Visit Faroe 

Islands, and Anders 

Stenbakken, Visit 

Greenland. 

EXPLORE THE 

FAROE ISLANDS 

WITH US 

· Small privately owned company ensures 

personal attention 

· The trip of your life tailored to fit you 

· Bilingual experienced drivers 

· Safety our top priority 

· Buses seating 10 to 52 passengers 

Tel. +298 233320 • www.hk.fo • hk@hk.fo

FAROE ISLANDS 

Growing more than 10pc 

Vagar Airport on the Faroe 

Islands shows until November 1. 

an increase of over 10 pc. 

Including October, the airport expects 

to equal the total passengerfigure of the 

whole of 2014. 

This means, that the airport before the 

last two months of the year will pass last 

year`s by some 30.000 passengers 

Jakup Sverri Kass, CEO of the airport: 

“This means we hope to pass 280.000 

pax in 2015, which will make the airport 

number 4 in the Danish Kingdom with international 

pax after we last year passed 

Aarhus Airport on international pax. And 

please remember we have a catchmenarea 

of 50.000, while Aarhus has 300.000. Our 

ambition grow more and overtake Aarhus 

Airport in total figures before long.” 

Both domestic and tourists have well 

received the new terminal. Travelers thrive 

at the facilities and the new tax-free shop 

has become a big source of income for the 

operation of the airport and is part of the 

basis for further development of Vagar 

Airport. Vagar Airport has already announced 

that the airport will expand 

New airlines are often visiting the islands in the North Atlantic. 

the parking lot so that you go from good 

380 parking spaces for about 800 parking 

spaces. 

“A better revenue base has made it possible 

for Vagar Airport to lower the total 

passenger fee from 185DKK to 165DKK. 

In addition, the airport has given Atlantic 

Airways big discounts on the new routes 

to Edinburgh, Mallorca and Barcelona. 

Atlantic Airways has also got a special discount 

on the improved frequenser Bergen 

and Reykjavik,” the director says. 

The airport is using close to 4 M DKK to 

lower passenger fees and support Atlantic 

Airways this year. Next year the airport is 

planing to increase support for new directroutes 

that are believed to benefit the Faroese 

tourism industry. 

SEE FOR YOURSELF 

IN YOUR OWN VEHICLE 

Motorcycle? Car? Camper? It’s your choice. Enjoy the freedom and independence 

of driving your own favourite vehicle. It all starts when you slowly cruise onboard 

the Norröna ready to experience what you have never experienced before. 

Norröna has weekly departures from Den mark to the Faroe Islands and Iceland. 

18 

WWW.SMYRILLINE.COM 

>> Travel Trade OUTBOUND - Scandinavia 

Phone + 298 34 59 00 | E-mail office@smyrilline.fo

Sleeping & Eating 

in the Faroe Islands 

KOKS 

Hotel Føroyar 

Áarstova 

Hotel Tórshavn 

etika 

Tel. +298 317500 Tel. +298 350000 Tel. +298 309090 Tel. +298 318900 

hf@hotelforoyar.fo ht@hoteltorshavn.fo hv@hotelvagar.fo kerjalon@hosteltorshavn.fo 

hotelforoyar.fo hoteltorshavn.fo hotelvagar.fo hosteltorshavn.fo 

Tel. +298 333999 Tel. +298 333000 Tel. +298 350035 Tel. +298 319319 

koks@koks.fo aarstova@aarstova.fo hvonn@hvonn.fo etika@etika.fo 

koks.fo aarstova.fo hvonn.fo etika.fo 

Tel. +298 331010 Tel. +298 260560 Tel. +298 331020 Tel. +298 323424 

barbara@barbara.fo pc@ostrom.fo no12@no12.fo baresso@sms.fo 

barbara.fo ostrom.fo no12.fo sms.fo

People On the Go 

People at Vestnorden 

Saga Omarsdottir and Addy 

Olafsdottir told the newly elected 

member of both the Danish 

parlament and the Faroese 

løgtinget, Magni Arge, about 

the next Vestnorden Travel mart, 

which will take place in Reykjavik in 

Iceland early October 2016. 

Camilla Siezing (right) has started her own 

Go Greenland agency based in Denmark. 

Here she pays a visit to her former colleagues 

at Air Greenland, Anika Krogh (left), Bergur 

Gunnþórsson and Helle Pedersen. 

Both Oddbjørg Højgaard, 

director of Hafnia 

Hotel in Torshavn, and 

Theresa Turiðardóttir 

Kreutzmann, director 

of VisitTorshavn, are 

working hard to attract 

more visitors to one of 

the smallest capitals in 

the World. 

Sølvi Jespersen, digital boss of Atlantic Airways, and Nancy Justinussen, Marketing 

Director, explained Ulf Nordström, Vulkan Travel Group, about the 

new digital possibilities at Atlantic Airways. 

20 


Halda Olsen and 

Hans Jákup Kollslið, 

HK Bussar, proudly 

presented the 

Faroese company’s 

new full size Volvo 

buses and their 

Mercedes Sprinter 

minibuses. It takes 

bustransport and 

sightseeing in the 

Faroe Islands to a 

higher level. 

Else Thybo Jensen and Jette Larsen from Arctic Umiaq Line in Greenland give Niels Jørgen Nielsen from Rejsebixen 

in Copenhagen information about the new layout of the passenger ship “Sarfaq Ittuk” and the beautiful voyage 

along the west coast of Greenland. 

Jamison Bachrach from the US travel agency 

Wandering Puffin went to visit Smyril Line’s 

Eyðdis Hartmann Niclasen and Henny á 

Líknargøtu to hear more about the voyage 

from Denmark across the North Atlantic to 

the Faroe Islands and further on to Iceland 

with the comfortable cruise ferry “Norröna”. 

The latest news about 

Air Iceland’s new Dash- 

8 Q400 planes and the 

new route from Keflavik 

to Kangerlussuaq 

in Greenland Madelon 

Karssing from Troll Tours 

in Germany gets from 

Brynja Þorsteinsdóttir, 

Ingi Þór Gudmundsson 

and Árni Gunnarsson. 

Jóhannes Jensen from the Faroese hotel and restaurant company Gist 

og Vist and Súsanna Sørensen from Visit Faroe Islands were both satisfied 

with the number of participants at the Vestnorden Travel Mart and 

particularly their very positive attitude towards the Faroe Islands. 

Booking Manager Else Marie Petersen and Conference Manager Karl Sandgreen from the 

only four star hotel with five star conference facilities north of the Arctic Circle, the prestigious 

Hotel Arctic in Ilulissat, met with Product Director Karl Kannstadter from the Canadian 

company Quark Expeditions. 


The three proud prizewinners of the first Vestnorden Travel Award: Ulla Lynge (middle) on behalf of 

Liisi Egede Hegelund and Inuk Hostels, Siggi Skarpheðinsson (left) from Into the Glacier and Captain 

Birgir Enni (right) and his ship Norðlysið. 

Travel award 

First winners of Vestnorden 

Travel Award are found 

On the 30th Vestnorden Travel Mart 

in Tórshavn, Faroe Islands, the magazine 

Travel Trade Outbound Scandinavia 

launched the first Vestnorden Travel 

Awards. 

The prizes were given to three tourist 

companies and the persons behind them 

in respectively Greenland, Iceland and the 

Faroe Islands. 

The winner in Greenland was Inuk Hostels, 

managed by Liisi Egede Hegelund, 

who unfortunately wasn’t a ble to participate 

in the travel mart. She achieved the 

prize for having built a tourist attraction 

at a scenic spot in the middle of the capital, 

Nuuk. 

It’s a modern interpretation of the traditional 

Greenlandic house built as a hos- 

There was great interest in the new Icelandic attraction of Into the Glacier, which is a man-made ice 

cave into Langjökull. Sigurður Skarphéðinsson, who actually won the Vestnorden Travel Award, had a 

busy time explaining the project to numerous participants during the workshop. 

tel and a conference center. The Inuk Hostels’ 

café is also used by the locals in Nuuk. 

Ulla Lynge, who is the leader of Sermersoq 

Business Council received the prize on behalf 

of Liisi Egede Hegelund. 

Siggi Skarpheðinsson from Into the 

Glacier took this year’s Icelandic prize for 

his tireless work of excavating a tunnel in 

the glacier of Langjökull. Visualizing the 

history in the layers of ice, it’s possible to 

tell the story of Icelandic volcano eruptions. 

The visitors will also be offered a 

dram in the ice cold environment. 

The last prizewinner was the Faroese 

slup, Norðlysið, a wooden sail ship, which 

is under the command of Captain Birgir 

Enni’s. He presents the Faroe Islands seen 

from the sea, sailing around the green archipelago 

in the North Atlantic and serving 

a divine home cooked fish soup, made 

by fresh Faroese seafood. 

Birger Enni unveiled, that the prize 

was the first recognition for his 30 years of 

work in the Faroese tourist industry. 

Each of the three prizewinners got a 

pewter Viking ship and a diploma. The 

initiator of the Vestnorden Travel Award, 

Carsten Elsted, said after the ceremony, 

that Travel Trade Outbound Scandinavia 

are ready to find three new prize winners 

for next year’s Vestnorden Travel Mart in 

Reykjavik, Iceland. 

22 


H O T E L 

ARCTIC 

Foto fra 

Umiaq-værelse 

Hotel Arctics 

kokkestab 

GREENLAND 

Alle vore værelser har samme 

spektakulære udsigt som herover. 

En rigtig “feel-good” 

hoteloplevelse 

Staben på Ilulissats 4-stjernede Hotel Arctic 

tager hånd om både gæsterne og det sarte 

grønlandske miljø. 

De 4 stjerner er en stor motivation for alle vore medarbejdere, 

og vi kan med god samvittighed byde vore gæster velkomne 

til et hotel der tager ansvar - hele vejen rundt. 

En “feel-good”-oplevelse både for os, vore gæster - og for 

den smukke natur vi er omgivet af. 

Vi tilbyder desuden alle vore gæster: 

★ Fly check-in direkte fra hotellets reception. 

★ Morgenkomplet fra kl. 5.00 på tidlige afrejsedage. 

★ Eftermiddagskaffe/-te og kage samt avisservice. 

★ Hotel-bus-service til og fra bymidte og lufthavn. 

★ Trådløst netværk og gæste PCer til fri benyttelse. 

Vi gør altid vort bedste, for at vore gæster skal få et fuldendt 

ophold, og er stolte over den motiverende feed-back; som vi 

ofte modtager. 

”...Ligeledes var det stærkt opmuntrende at se Hotel Arctic. 

Ikke blot fordi panoramavinduet ligner forsiden på National 

Geographic, men fordi hotellet viste hvad management kan 

udrette. Personalet var besjælet af "the spirit", og vi så ikke 

ét eksempel på tværhed, reservation eller gemmeleg; alle 

var optændt af deres fælles opgave baseret på fælles værdier. 

Sådan skal det gøres ...” 

Stor morgenbuffet 

hver dag fra kl. 5.00 

Vibeke Qvist, 

København. Maj 2012 

www.jgc-arctic.dk 

★★★★★ 

4-star hotel / 5-star conference 

Tel: +299 944153 · E-mail: booking@hotel-arctic.gl 

www.hotelarctic.com 

På grund af hotellets fokus 

på energibesparelser samt 

det sarte miljø, er vi blevet 

tildelt Grønlands Miljøog 

Naturpris 2011. 

02/2015 

Iflg. Tripadvisor.dk er Hotel Arctic vurderet som nr. 1 i Ilulissat, både hvad angår hotel og restauranter

Ingi Þór Guðmundsson from Icelandair is discussing Air Iceland’s Greenland operation with Lykke Geisler Yakaboylu from VisitGreenland. 

Air Iceland expand its 

Greenland operation 

Three new Bombardier Dash-8 Q400-planes give the Icelandic airline 

more capacity on it’s domestic flights and it opens up the possibility of 

opening new routes. Greenland is in the focus. 

After 50 years of faithful service Air Iceland 

is now phasing out the workhorse of 

the sky over Iceland. It all began with Fokker 

F-27’s in 1965 and continued with the 

upgraded and more efficient F-50’s. In a 

not so distant future the five Fokkers will 

be sold, becoming a part of the aviation 

history of Iceland. 

Air Iceland already has changed saddle 

and operates two Bombardier Dash-8 

Q200 side by side with the Fokker-planes. 

The Dash-planes are used both for domestic 

flights and for Air Iceland’s Greenland 

operation. 

Within the coming months, namely 

December, January and February 

Air Iceland will have three Dash- 

8 Q400 delivered. Two of those are 

to be based at Air Icelands domestic 

hub at the city airport of Reykjavik, 

while the third plane will be 

based at the international airport in 

Keflavik. 

From March 9. Air Iceland will 

be part of a cooperation with its sister 

company Icelandair opening a 

route from Keflavik to Aberdeen in 

Scotland four times a week. The bigger sister 

with the jets will run the business, but 

Air Iceland will run the operation providing 

the plane and the staff. 

“We are looking into a route from Keflavik 

to Kangerlussuaq in Greenland in 

order to boost tourism there. In fact we are 

just waiting for the last few details to fall 

into place,” Director of Sales and Marketing 

Ingi Þór Guðmundsson, Air Iceland, 

explains. 

Air Iceland sees a great opportunity 

of increasing combination tourism from 

Iceland to Greenland. For many years 

Kangerlussuaq airport has been the main 

gateway to the country as all domestic 

routes in Greenland spread out from here. 

Kangerlussuaq is the last important 

Greenlandic airport Air Iceland is missing 

on its route map. It began with the route 

from Reykjavik to Kulusuk at the east 

coast of Greenland and further up north 

east to Ittoqqortoormiit. 

Next was Narsarsuaq in South Greenland 

before the capital Nuuk and Ilulissat 

on the west coast became part of Air Iceland’s 

Greenland operation. Ilulissat has a 

growth of 14 percent this year, while Nuuk 

has had an increase of 9 percent according 

to Ingi Þór Guðmundsson. 

For some years Air Iceland felt 

a drop in the numbers of domestic 

passengers. Greenland helped to 

keep the propellers rotate and now 

Air Iceland is renewing its fleet – 

ready for new challenges in a very 

vibrant market. 

In a few months Air Iceland will operate 

three Dash-8 Q400, which take over from 

a fleet of Fokker 50’s. 

24 


Two ferries with a very 

different profile 

The Faroese Smyril Line and the Greenlandic Arctic Umiaq Line are 

fundamentally different with a common goal. They both want to make the 

journey a positive experience for their passengers. 

Smyril Line’s flagship “Norröna” takes 

passengers, cars and goods from the continent. 

It embarks from the Danish port of 

Hirtshals and Tórshavn in the Faroe Islands 

is the first stop. The cruise ferry continues 

to Seyðisfjörður in Iceland. 

Established in 1982 the “Norröna ships 

of Smyril Line has been the motorway of 

the North Atlantic and considered a wellestablished 

institution among adventurers 

and travelers, who want to relax and prepare 

the soul on the way to their destinations. 

Not only does Smyril Line provide 

point-to-point ferry transportation, the 

company also arranges a trip with the 

duration of one week around the North 

Atlantic islands named Viking Cruise. 

Recently Smyril has also started a cooperation 

with HK Bussar on sightseeing tours 

to different destinations at the Faroe Islands. 

The Faroese concept is very much different 

from the one in Greenland, where 

Arctic Umiaq Line runs the “Sarfaq Ittuk” 

“Norröna” has plowed the North Atlantic on the route to the Faroe Islands and Iceland since 2004. 

along the west coast from Qaqortoq in the 

south to Ilulissat in the north. The ice classified 

costal vessel is a passenger ship only 

with limited cargo capacity. 

A voyage with “Sarfaq Ittuq” is a once 

in a lifetime experience. Not only is the 

ship passing the most spectacular sights, it 

also give the tourist passenger a possibility 

to get in very close contact with the local 

inhabitants, who are using the ferry as 

transportation in a country with no road 

connections. 

For the coming season the vessel has 

gone through a complete renovation, and 

today “Sarfaq Ittuk” is as attractive as the 

day it left the shipyard. The passengers are 

very satisfied with the service on board. 

During the summer they can benefit from 

the ship guides, who present the destinations 

visited by the ship. 

“Sarfaq Ittuk” is passing some of the most spectacular 

sceneries along the west coast of Greenland. 


Greenland is on Lonely 

Planet’s Top 10 -list 

One of the world’s leading travel guides, Lonely Planet, range Greenland on 

its annual Top 10 destinations that travelers should visit next year. 

A couple of Months ago Visit Greenland 

got the message that Greenland was chosen 

to be one of the most attractive destinations 

in Lonely Planet’s new publication 

“Best in travel in 2016”. Alas the Greenlandic 

Tourism Council had to keep it a secret. 

The argument why Greenland has ended 

in Top 10 along with other more known 

destinations, makes Visit Greenland’s 

CEO, Anders Stenbakken, feel good. 

In its “Reason to go” Lonely Planet 

mentions the items that Visit Greenland 

in the recent years targeted in its marketing 

concept of “Big Arctic Five”. It consists 

of the northern lights, dog sledding, whale 

watching, ice and not the least: the pioneering 

people – the Greenlanders. 

- It is a very great recognition and a big 

tap on the shoulder for the tourist industry 

in Greenland. It shows that a small tourist 

destination can match greater or internationally 

known tourist destinations 

Anders Stenbakken and his crew feel a big tap on 

the shoulder Greenland being in Top 10 in Lonely 

Planet’s “Best in Travel 2016”. 

at the list such as the United States, Uruguay, 

Australia and Japan”, Stenbakken 

says adding: 

- It tells me that we have improved our 

making ourselves attractive and more 

visible in our marketing on the website 

greenland.com. Every month the number 

of visitors increases, according to Anders 

Stenbakken. 

The other countries in the top ten list 

is made up of Botswana in first place, as 

well as Latvia, Poland and the archipelago 

of Palau. Greenland occupies ninth place 

with Fiji as the 10 th . 

Lonely Planet writes in the explanation 

for the selection, that also users of social 

travel media has been involved in the 

question of which destinations are the hottest 

in 2016. 

For over 40 years Lonely Planet has 

printed more than 130 million travel 

books. 

DISCOVER 

THE SECRET GEM 

OF GREENLAND 

OPLEV GRØNLANDS 

HEMMELIGE 

PERLE 

BOOK AT AUL.GL

ÍSLENSKA/SIA.IS/FLU 76095 09/15 

AIRICELAND.IS 

ACTION PACKED TOURS 

ICELAND AND GREENLAND 

Air Iceland is your West Nordic airline, offering scheduled domestic flights and flights from Iceland to the Faroe 

Islands and Greenland. Choose from a variety of day tour packages in Iceland, and to Greenland, which include 

flight, bus transfer and guidance. 

A FEW EXAMPLES 

Day Tour 

AKUREYRI AND SURROUNDINGS 

⊲ Akureyri 

Day Tour 

LAKE MYVATN 

⊲ Myvatn 

Day Tour 

WATERFALL DETTIFOSS WINTER 

⊲ Super Jeep and snowshoe 

adventure 

Day Tour 

WORLD OF ICE AND DARKNESS 

⊲ Super Jeep and snowshoe 

winter challenge 

Day Tour 

EASTERN LANDSCAPES 

⊲ Egilsstadir and the 

surrounding area 

Day Tour 

FISHERMAN CULTURE DAY 

⊲ Isafjordur 

CONTACT AIR ICELAND OR ANY TRAVEL AGENT FOR RESERVATIONS 

For more Day Tours, look at our website www.airceland.is 

websales@airiceland.is 

tel. +354 570 3030

Airshow in June. (Messe Berlin) 

The region “all around Berlin” 

Brandenburg is not as well know as the city 

it surrounds: Berlin. 

Here it is possible to find all in one: the 

vibrant metropolis of Berlin, the Potsdam 

State Capital – the former centre of Prussia 

with its castles and gardens (which are 

part of UNESCO’s world cultural heritage) 

– as well as the idyllic Mark Brandenburg 

countryside with its more than 3,000 lakes 

and 30,000 km of watercourse - Europe’s 

most extensive landscape of rivers and 

lakes. 

Christmas markets 

It is now time fort he Christmas markets. 

To cruise with a punt to the Christmas 

market will only happen in Spreewald. 

Spreewald is situated two hours south 

of Berlin. For the first time this year there 

is this special Christmas market on at the 

two advents‘ weekends, namely on the first 

and on the second advent (28.-29.11. and 

05.-06.12.). 

From the big Spreewald port Luebbenau 

guests travel for half an hour by 

punt to Lehde. At the same time fables and 

legends from the Spreewald are narrated. 

Arriving in Lehde guests visit the traditional 

Christmas market on the grounds 

of the Freiland museum Lehde. There are 

many retailers, who sell art wares. Also old 

handicraft techniques like spinning and 

basket weaving are demonstrated. 

Brandenburg’s tropics 

Summer rules in the Tropical Islands 

throughout the year. 26° - unchanged 

whether June or December. 

Different water attractions such as a 

wild water stream, several heated pools 

Christmas markets on the way.(P.Becker) 

also for winter and a spray-area for little 

guests should be provided on an area of 

over 33,000 square metres. The open area 

will be connected with the existing tropical 

hall by an enclosed bridge, which leads 

thematically from the tropics into the 

landscape of the Spreewald. 

The tropical island provides more than 

1000 beds. 

International airshow 

In 2016 the ILA will be taking place from 

1st to 4th June 2016 at the Berlin Epicentre 

Airport. In addition to the technical 

segments of the ILA in the exhibition 

area, aircraft showcasing and the conference 

programme accompanying the exhibition 

there will be numerous opportunities 

available to make business contacts 

and for networking. 

The two final days of the event (Friday 

and Saturday) are the planned public days. 

Highlights atre the flight shows and the exhibition 

of all kinds of historic and modern 

aircrafts. The exhibition segments 

of the ILA 2016 comprise, among others, 

“Civil Aviation“, “Space Travel“, “Defence 

and Safety“, ”Unmanned Aviation Systems“, 

”Equipment, Driving” Mechanisms 

and Materials” with the associated ”International 

Suppliers Centre ”Helicopters“.

tto_nov_1-28_final

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?