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ICT SKILLS AND CAPABILITY ICT Workforce Management The Public Service Commission has developed a workforce planning methodology for ICT in the NSW public sector. The method ensures that the ICT workforce is ready and able to deliver on agreed goals. Agency workforce plans identify: •• business outcomes and goals •• work priorities and how that work is best configured •• the capability and capacity needed to do the work •• workforce gaps and how they will be addressed •• how the conditions and culture necessary to produce good business outcomes will be created and sustained. Actions – ICT Skills 7.1 Review the characteristics of the NSW Government ICT workforce based on agency ICT Workforce Management plans 7.2 Develop an ICT capability assessment strategy 7.3 Explore cross sector ICT talent pools, contingent labour strategy, graduate program, and ICT career pathway framework Delivery by Q1 2016 Q2 2016 Q4 2016 For the first time, ICT workforce management plans capture the ICT function’s readiness to meet business outcomes. Workforce management plans will provide a strong evidence base to prioritise and guide development of ICT workforce strategies. These strategies will focus on managing, structuring, recruiting and developing a skilled and capable workforce that meets business outcomes. The ICT function is pioneering this approach which is expected to be applied more broadly across the public sector workforce. 20 <strong>DIGITAL+</strong> 2016 NSW GOVERNMENT ICT STRATEGY FINAL UPDATE
NSW Identity Hub The NSW Identity Hub (ID-Hub) is a secure identity and access management system (IDMS) for NSW Government agencies. The ID-Hub simplifies access to ICT systems with a single login process with a government employee number (GEN) as the key. Hosted in the NSW Government data centres (GovDC), ID-Hub uses sector-wide scale to reduce the per-user cost of identity management in an ISO certified environment to assure privacy protection. Once logged in, employees have access to all the computer applications that are integrated to the ID-Hub and are authorised for that user. The unique identifier stays with the employee as they transfer between agencies or leave and return to the government sector. The ID-Hub will enable government to connect employees through a range of optional services including collaboration networks, communities of practice, and sector-wide communications. Actions – Identity Hub 7.4 Develop a ‘white pages’ app for NSW Government employees 7.5 Provide an @nsw email address for government employees Delivery by Q2 2016 Q4 2016 <strong>DIGITAL+</strong> 2016 NSW GOVERNMENT ICT STRATEGY FINAL UPDATE 21
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