Member Handbook 2015

Member Billing/In-Club Charges
If you have charging privileges you may use your membership card to charge items purchased in the clubs
on your account. Your charges will be billed on your monthly statement available online around the first of
every month. Statements reflect the past month’s charges and the current month’s dues. Payment is due on
the first of the month and considered past due on the 25th and subject to a late fee.
Payments may be made by:
• Automatic deduction from your bank account.
• Charge to your credit card.
• Online at thealaskaclub.com. Choose ”My Account” from the menu bar and follow the login and
payment instructions on the screen.
• By mail.
• At the Member Support Desk at any location.
• At the payment lock box at the East location in Anchorage.
If you have any questions regarding your billing, contact the Accounting Department:
• Phone: 330-0102 or 1-877-691-5821 East, M-F: 7am–6pm, Sat: 9am–1pm
• The Member Services Center at West, South, Wasilla, or Juneau Valley: messages will be returned by
the end of the following business day.
Membership account information is available using the “Member Login” link at thealaskaclub.com.
Damages
Any damage to the Club’s property by any member, member’s guest or dependent children shall be paid for
by the member.
Leave of Absence
With appropriate documentation from their physician, members may apply for a leave of absence if they are
unable to use the Club because of prolonged illness or injury. Members may apply for a business leave in
writing in advance and must accompany such requests with proof from their employer. The dues of members
on leave of absence shall be established by the Club and may be changed from time to time. No portion of
such fee will be refunded.
Amendment of Rules and Regulations
The Club may adopt other rules or regulations or policies not herein covered and all members will be
obligated to comply with such rules, regulations or policies. If new rules or regulations are adopted, they
will be published as “Additional or Substitute Rules and Regulations”. Changes in the monthly dues shall
not constitute an amendment requiring publication. All applications and Membership Agreements shall
be forms prescribed by the Club and shall be subject to payment of the required enrollment fees and
the approval of the Club. Persons under the age of 18 must have the signature of a parent or guardian
assuming financial liability for membership and waiver of claims for the minor. By signing this document,
the applicant(s) are stating that all information provided for membership is true and correct to the best of
their knowledge. This agreement with attachments contains the entire agreement between the Club and the
member and may not be modified verbally by any employee.
Getting Started 8