JANUARY
1857_mossialos_intl_profiles_2015_v6
1857_mossialos_intl_profiles_2015_v6
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THE NETHERLANDS<br />
Organization of the Health System in the Netherlands<br />
Advisory bodies<br />
Ministry of Health<br />
(Regulation and supervision)<br />
ACM<br />
Insurers<br />
National health care institute<br />
Health care<br />
insurance market<br />
NZa<br />
Health care<br />
purchasing market<br />
ACM<br />
IGZ<br />
Insured/patients<br />
Health care<br />
provision market<br />
Providers<br />
Source: J. Wammes, P. Jeurissen, and G. Westert, Radboud University Medical Center, 2014.<br />
What is being done to promote delivery system integration and<br />
care coordination?<br />
A bundled-payment approach to integrated chronic care is applied nationwide for diabetes, COPD, and<br />
cardiovascular risk management. Under this system, insurers pay a single fee to a principal contracting entity—<br />
the care group (see above)—to cover a full range of chronic disease services for a fixed period. The bundledpayment<br />
approach supersedes traditional health care purchasing for the condition and divides the market into<br />
two segments—one in which health insurers contract care from care groups, the other in which care groups<br />
contract services from individual providers, each with freely negotiable fees (Struijs & Baan, 2011). To head off<br />
potential additional coordination problems and better reach vulnerable populations, the role of district nurses<br />
is currently being strengthened.<br />
What is the status of electronic health records?<br />
Authorities are working to establish a central health information technology network to enable providers to<br />
exchange information. All Dutch patients have a unique identification number (burgerservicenummer). Virtually<br />
all general practitioners have a degree of electronic information capacity—for example, they use an electronic<br />
health record and can order prescriptions and receive lab results electronically. At present, all hospitals have<br />
an electronic health record.<br />
Electronic records for the most part are not nationally standardized or interoperable between domains of care.<br />
In 2011, hospitals, pharmacies, after-hours general practice cooperatives, and organizations representing<br />
general practitioners set up the Union of Providers for Health Care Communication (De Vereniging van<br />
Zorgaanbieders voor Zorgcommunicatie), responsible for the exchange of data via an IT infrastructure named<br />
AORTA; data are not stored centrally. Patients must approve their participation in this exchange and have the<br />
right to withdraw; access to their own files is granted by providers upon request.<br />
120<br />
The Commonwealth Fund