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Newspaper & Magazines

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MEDIA<br />

Conference News<br />

“<strong>Newspaper</strong>s p p must diversify,<br />

converge and integrate“<br />

<strong>Newspaper</strong>s are looking for ways to survive. Readers more and more are<br />

preferring different news sources. The crisis of newspapers is the crisis of<br />

content. At the International Newsmedia Marketing Association’s (INMA)<br />

European Outlook conference, which closed in Vienna recently, experts<br />

were looking for answers. <strong>Newspaper</strong> & <strong>Magazines</strong> was at the Conference<br />

and has included extracts from key note speakers.<br />

Inge Van Gaal (European Co-ordinator)<br />

started the conference off with a speech<br />

on the importance of branding. She was<br />

followed by Juan Antonio Giner of Innovation<br />

Media, who spoke about how media companies<br />

can make, once more, newspapers<br />

a necessary product for all. Horst Pirker,<br />

the Chairman of the Board of Styria Medien<br />

(Austria), told the audience how the future of<br />

the newspaper relies on multi-media, multichannel<br />

and multi-platform. And Chris Lloyd,<br />

Assistant Managing Editor of the Telegraph<br />

Media Group, finished off with a close look on<br />

how to reach and connect with new audiences.<br />

Inge Van Gaal stated it right up front- “the<br />

most important issue for every newspaper is<br />

how it is perceived by the consumer”. What<br />

gives a newspaper character is its name,<br />

consistent quality, its look, a good reputation<br />

and a strategy strongly supported by communication.<br />

These, she maintains, are the<br />

elements which create a good brand. And to<br />

help build a strong position in strengthening<br />

their own newspapers, publishers should focus<br />

on why brand is so important.<br />

Brand, says Van Gaal, gives identity to a<br />

newspaper. It also builds trust in its readers,<br />

Inge van an Gaal: Gaal „...<strong>Newspaper</strong> Ne spaper perceived percei ed by b<br />

the customer!“<br />

6 N&M NEWSPAPER&MAGAZINES 1/2008<br />

embraces both advertisers and readers, promises<br />

high quality, shows competence and<br />

(occasionally) builds social prestige.<br />

A good newspaper should be seen as a brand,<br />

she said, but not just in its content. And all<br />

departments should see their product as a<br />

brand and know exactly what it means. If the<br />

definition varies in different departments<br />

of the company, it may do the same among<br />

its readers. So in order to build a stronger<br />

brand, a newspaper should carefully analyze<br />

its main goals. These goals are an increase in<br />

sales, preference building and differentiation<br />

from competitors, having a loyal customer<br />

base, enabling a price premium because of<br />

uniqueness and an increase in enterprise value.<br />

Specific branding for different customer<br />

segments and for different platforms are also<br />

part of the mix.<br />

The core brand values of a printed newspaper<br />

are understood as its integrity, connecting<br />

communities, reflecting diversity, being<br />

a watchdog and being reliable.<br />

There are also three different strategies for<br />

building a brand by media companies.<br />

�� ����� ������� �������� �� � �������� ������<br />

for instance, by the Telegraaf Media Group<br />

which builds different brands for different<br />

products (such as “De Telegraaf” or<br />

“Spits”)<br />

��<br />

�������� ��������� ���� ��������� �� �<br />

good example of such strategy, where all<br />

the products have the Guardian brand included<br />

in their names eg.(”The Guardian”,<br />

guardian.co.uk, guardianjobs.co.uk)<br />

������������������<br />

��� ������� �� �����um<br />

extended its brand by creation of multiple<br />

online platforms created to satisfy its<br />

readers needs.<br />

T<br />

J<br />

The content crisis<br />

Juan Antonio Giner of Innovation Media<br />

spoke about how media companies can<br />

make, once more, newspapers a necessary<br />

product for all.<br />

<strong>Newspaper</strong>s are content providers, he said,<br />

and the content should be reinvented. The<br />

crisis of newspapers is the crisis of content.<br />

According to Juan Antonio Giner, 99% of what<br />

we produce is news - yesterday’s news, and<br />

this is the real crisis, he maintains - there is<br />

not enough exclusive news in the newspapers.<br />

Does this mean newspapers are going to go<br />

out of business? “Yes - if they are in the old<br />

newspaper business. No - if they are able<br />

to change the content and adapt in the new<br />

information business. ,” stated Giner. The<br />

speaker proved his point by ringing the recent<br />

change in the name of INMA - the organisation<br />

that is no longer International Newspa-<br />

Juan Antonio Giner: „99% of what we pro<br />

Juan Antonio Giner: 99% of what we produce<br />

is yesterday news!“<br />

per Marketing Association but International<br />

Newsmedia Marketing Association.<br />

To survive, he believes newspapers have to diversify,<br />

converge and integrate. What should<br />

be kept unchanged are things that a newspaper<br />

should be good at anyway:- credibility,<br />

reporting, editing, design skills, presentation<br />

skills and profits.<br />

<strong>Newspaper</strong>s should not think in the category<br />

of readers only, he believes. It is high time to<br />

work on a new strategy, where readers, audiences<br />

and communities come into play.<br />

One such example is “The Economist” whose<br />

model is a 24/7 online operation plus a weekly<br />

print product. It is a perfect example of the<br />

newspaper that delivers news in advance, instead<br />

of repeating it from yesterday.<br />

Another newspaper to follow suit is “Correio”

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