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Moving to an Ideal Future State

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<strong>Moving</strong> <strong>to</strong> <strong>an</strong> <strong>Ideal</strong> <strong>Future</strong> <strong>State</strong><br />

Michael H Elliott<br />

melliott@atriumresearch.com<br />

Twitter: @AtriumResearch<br />

www.atriumresearch.com


About Us<br />

Atrium Research is a scientific informatics<br />

market research <strong>an</strong>d m<strong>an</strong>agement consulting<br />

practice<br />

Multiple publications on ELN <strong>an</strong>d informatics<br />

best practices


Today’s Presentation<br />

• Discussion of the lab informatics evolution,<br />

using ELN as <strong>an</strong> example<br />

• Technology trends <strong>an</strong>d challenges<br />

• External influences helping shape the future<br />

• Predictions


ELN<br />

2000<br />

“High Science”<br />

Domain Applications<br />

Procedure<br />

Execution<br />

Front End<br />

<strong>to</strong> LIMS or ERP<br />

“Low Science”<br />

Content Mgt<br />

Chemistry<br />

Biology<br />

Formulations<br />

Capability<br />

ELN<br />

In Other Words<br />

Convergence<br />

2011


Au<strong>to</strong>mated<br />

Degree of Au<strong>to</strong>mation<br />

M<strong>an</strong>ual<br />

Enterprise<br />

Content<br />

Mgt<br />

ELN<br />

Workflow Au<strong>to</strong>mation<br />

ELN<br />

Unstructured Structured<br />

Data Type<br />

LIMS<br />

Content Databases


Why a Desire for Convergence?<br />

Bioinformatics<br />

ELN<br />

Results M<strong>an</strong>agement<br />

Results Analysis <strong>an</strong>d Reporting<br />

Document Reposi<strong>to</strong>ry(ECM)<br />

Inven<strong>to</strong>ry Mgt<br />

Request <strong>an</strong>d Sample Tracking<br />

ELN


Features<br />

LIMS<br />

Usability Technology


% Adoption<br />

User Experience Dominates<br />

Solution Features Dominates<br />

Technology Dominates<br />

Early Adopters<br />

Pragmatists<br />

Conservatives<br />

Laggards


Product<br />

Perform<strong>an</strong>ce<br />

Perform<strong>an</strong>ce<br />

Surplus<br />

Perform<strong>an</strong>ce<br />

Deficit<br />

Perform<strong>an</strong>ce Reliability Convenience<br />

Time<br />

Vendor<br />

Product<br />

Capabilities<br />

Rate Average<br />

Users C<strong>an</strong><br />

Absorb<br />

Features<br />

Source: Christensen


“My cus<strong>to</strong>mers tell me what<br />

features <strong>to</strong> add <strong>to</strong> the product.<br />

They don’t tell me they w<strong>an</strong>t a<br />

better user interface”<br />

‐ Major Vendor


“It's not the cus<strong>to</strong>mer's job <strong>to</strong><br />

know what they w<strong>an</strong>t”<br />

“A lot of times, people don't know<br />

what they w<strong>an</strong>t until you show it<br />

<strong>to</strong> them.”<br />

‐ Steve Jobs


Food for Thought<br />

Dell sold 43M PCs in 2010, about the same as 2008<br />

PC sales are estimated <strong>to</strong> be flat in 2011<br />

HP is probably giving up on the consumer PC<br />

market<br />

Apple is poised <strong>to</strong> ship 30M iPads in 2011 up from<br />

zero in 2009. Plus <strong>an</strong>other 30M iPhones


Consumers are Being Trained <strong>to</strong> Expect<br />

• Inst<strong>an</strong>t Access <strong>to</strong> Content<br />

• Mobility<br />

• Modularity<br />

• Personal Application Choice<br />

• An engaging user experience<br />

– Yet shields underlying, complex technology<br />

convergence


High Satisfaction<br />

Absent Deployed<br />

Low Satisfaction<br />

Unspoken “Attractive”<br />

Desired<br />

Must Be<br />

Source: K<strong>an</strong>o


….<strong>an</strong>d Along Came Siri…<br />

Setting New Levels of User<br />

Experience Expectation


Distributed <strong>Future</strong> of Pharma R&D<br />

Internal<br />

67%<br />

2011<br />

External<br />

33%<br />

External<br />

44%<br />

2015<br />

Internal<br />

56%


1.6M<br />

1.4M<br />

1.2M<br />

1M<br />

.8M<br />

.6M<br />

.4M<br />

.2M<br />

Ch<strong>an</strong>ging R&D Demographics<br />

2003 2004 2005 2006 2007 2008<br />

EU 27<br />

US<br />

China<br />

Science <strong>an</strong>d Engineering Corporate R&D Employment<br />

Source: OECD


The <strong>Future</strong>:<br />

It is About Leveraging Collective Intelligence<br />

Systemic Intelligence:<br />

– New methods of mining <strong>an</strong>d prediction<br />

– Application of artificial intelligence<br />

Simplification of the user experience:<br />

– Modular apps on a data‐centric framework<br />

– Inst<strong>an</strong>t on, ready content access, mobility –<br />

“embracing the cloud”<br />

– Natural l<strong>an</strong>guage interfaces


Th<strong>an</strong>k You!<br />

Questions?<br />

LinkedIn Group: Electronic Labora<strong>to</strong>ry Notebook<br />

Twitter: @AtriumResearch<br />

Atriumresearch.com<br />

info@atriumresearch.com

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