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Unfolding Narratives

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“The Office Space<br />

Should Ensure<br />

Agility, Ownership,<br />

Autonomy and<br />

Growth for the<br />

People Working<br />

in it.”<br />

Hike Messenger’s youthful and<br />

fresh attitude towards its<br />

customers has got to start with its<br />

staff first, according to its Founder<br />

& CEO, Kavin Bharti Mittal.<br />

He conceptualised and designed the workplace along with a small,<br />

fast moving team comprising a product designer, a graphics<br />

designer and the workplace head. All of 28, Kavin Bharti MIttal, heads<br />

the company that created the only communication app built out of<br />

India. With over 100 million users exchanging over 40 billion<br />

messages per month as of January 2016, Hike is by far the 2nd largest<br />

messaging app in the country.<br />

Kavin launched Hike in December 2012 and since, have had<br />

investments in the company from Bharti, SoftBank, Tiger Global and<br />

some of Silicon Valley’s top tech veterans. He completed his Masters<br />

in Electrical and Electronics Engineering and Management (M.Eng.)<br />

from Imperial College, London. During his summer breaks at college,<br />

he interned at some of the world’s leading companies such as McLaren<br />

Racing, Google and Goldman Sachs.<br />

Today he has further plans for enhancing the work place for his<br />

employees as well says Kavin Bharti Mittal in conversation with<br />

Anurag Yadav.<br />

How do you define the modern office space in today’s times?<br />

A modern office spaces allow people flexibility in terms of freedom to<br />

work in an environment that is not restrictive but instead fosters<br />

creativity and productivity, and finally, the freedom to make space<br />

one’s own. It must allow people to walk in feeling inspired, a place<br />

where people would do the best work of their lives every day and most<br />

importantly, the kind of work that the employees of Hike would<br />

proudly tell their kids about one day.<br />

Do you think the ‘informality’ in an office space is a universal<br />

standard or there can be reasons for a straight jacketed and formal<br />

design as well?<br />

Every organisation has a culture and the workplace needs to be<br />

reflective of it. Having said that, times have changed; people live in<br />

highly connected and collaborative social environment. Workspaces<br />

need to adapt accordingly, especially when you’re engaging millennial<br />

employees.<br />

How does it help the staff to be more productive?<br />

At Hike, we have a flexible performance driven work culture. We have<br />

different kinds of workspaces – open workspaces, green gardens,<br />

spaces of solitude, collaborative spaces, recreational spaces and so on<br />

– that can be personalised to our employees’ needs such that they never<br />

get bored. Everybody has a different method of working and at Hike,<br />

we provide spaces that people can make their own, and work their best<br />

from while having fun.<br />

26 Architecture Update March 2016

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