April 2016 Credit Management magazine
THE CICM JOURNAL FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS
THE CICM JOURNAL FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS
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CONTENTS<br />
APRIL <strong>2016</strong><br />
www.cicm.com<br />
REGULARS<br />
4 Editor’s column<br />
6 News - Feature special<br />
16 CICMQ News<br />
26 Freeths Legal Matters<br />
36 International Trade<br />
40 HR Matters<br />
48 New members<br />
52 Forthcoming Events<br />
54 Branch News<br />
59 Cr£ditWho? directory<br />
63 Crossword<br />
FEATURES<br />
11 INSOLVENCY NEWS<br />
David Kerr takes a look at the latest news<br />
from the world of insolvency.<br />
12 OPINION<br />
Philip King urges members to vote for the .<br />
CICM Advisory Council.<br />
14 VIEW FROM THE SEA<br />
Feature special<br />
The death of the long lunch…according .<br />
to David Andrews.<br />
17 SHAKE IT ALL ABOUT<br />
Front cover feature<br />
In or out? should we remain or leave the .<br />
European Union. The jury is still out.<br />
22 THE AUSTRALIAN VIEW<br />
Feature special<br />
Alan Harries reviews changes in the .<br />
language and tone of dealings between .<br />
collections agencies and individuals in .<br />
debt in Australia.<br />
CICM GOVERNANCE<br />
24 BENCH PRESS<br />
Amir Ali’s regular update from the world of<br />
civil court enforcement.<br />
26 LEGAL HELP FOR CICM MEMBERS<br />
The CICM’s legal partner Freeths provides<br />
legal advice for CICM members and their<br />
employees.<br />
28 ASK THE EXPERTS<br />
Feature special<br />
We ask Stephen Lewis FCICM: How do I<br />
choose a commercial debt collector?<br />
30 AND THE WINNER IS...<br />
In the wake of the CICM British <strong>Credit</strong><br />
Awards, Steve Richardson talks about his<br />
satisfaction in Biffa’s win using Alloc8.<br />
32 PARKING PENALTIES<br />
A Supreme Court judgment in a recent .<br />
case affecting motorists and credit .<br />
managers has wider implications for .<br />
contract law. Peter Walker explains.<br />
35 TRADE TALK<br />
Lesley Batchelor OBE considers the<br />
challenges faced by small businesses<br />
conducting international trade.<br />
38 PAYMENT TRENDS<br />
Jason Braidwood FCICM(Grad) analyses .<br />
the latest monthly business-to-business .<br />
payment performance statistics.<br />
42 BUSINESS APPS<br />
<strong>Credit</strong> <strong>Management</strong> takes a look at the<br />
most useful business apps for tablets<br />
and the most popular games for passing<br />
the time.<br />
<br />
46 EDUCATION<br />
Equip yourself for specialist and .<br />
management roles by investing in<br />
Level 5 Diploma in <strong>Credit</strong> <strong>Management</strong> .<br />
MCICM(Grad) studies<br />
6<br />
17<br />
14<br />
PRESIDENT<br />
Stephen Baister FCICM<br />
CHIEF EXECUTIVE<br />
Philip King FCICM CdipAF MBA<br />
EXECUTIVE BOARD<br />
Bryony Pettifor FCICM(Grad) - Chair<br />
David Thornley FCICM<br />
Gerard Barron FCICM<br />
Laurie Beagle FCICM – Vice Chair<br />
Larry Coltman FCICM – Treasurer<br />
Victoria Herd FCICM<br />
ADVISORY COUNCIL<br />
Bryony Pettifor FCICM(Grad) – Chair<br />
Carole Morgan FCICM<br />
Catherine Bradford MCICM (Acting)<br />
Charlie Robertson FCICM<br />
Chris Sanders FCICM<br />
David Thornley FCICM<br />
Edward Judge MCICM<br />
Eleimon Gonis MCICM<br />
Gerard Barron FCICM<br />
Glen Bullivant FCICM<br />
Jacky Cooper FCICM<br />
Larry Coltman FCICM – Treasurer<br />
Laurie Beagle FCICM – Vice Chair<br />
Neil Jinks FCICM<br />
Paul Woodward MCICM(Grad)<br />
Peter Powell MCICM (Acting)<br />
Peter Whitmore FCICM<br />
Richard Seadon FCICM<br />
Salima Paul FCICM<br />
Sharon Adams MCICM(Grad)<br />
Sue Chapple FCICM<br />
Victoria Herd FCICM<br />
The recognised standard in credit management<br />
www.cicm.com <strong>April</strong> <strong>2016</strong> 3
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