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Flash Eurobarometer 419 Quality of Life in European Cities 2015 5. City administrative services There are significant differences in the perceptions regarding city's administrative services. A majority of respondents agree that their city’s administrative services help people efficiently 21 in 50 cities out of 83. In fifteen cities, the level of agreement is higher than 65%, with particularly strong levels of agreement in Luxembourg (80%) and Zurich (78%). 21 Q2.6 I will read you a few statements. Please tell me whether you strongly agree, somewhat agree, somewhat disagree or strongly disagree with each of these statements? - The administrative services of [CITY NAME] help people efficiently. 108
In 15 cities, at least half of respondents disagree that the city's services help people efficiently; the level of disagreement even exceeds 60% in the following five cities: Palermo (78%), Napoli (76%), Roma (70%), Berlin (61%) and Bratislava (61%). There is a high rate of non-response to this question in a few cities, especially in Tallinn (33%), Reykjavik (23%) and Malmo (23%). 109
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FLASH EUROBAROMETER 419 Quality of
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Quality of Life in European Cities
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