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TABLE OF CONTENTS
INTRODUCTION .................................................................................................. 8
MAIN FINDINGS ................................................................................................. 9
I. PEOPLE’S SATISFACTION WITH LIVING IN THEIR CITY ............................... 18
1. I am satisfied to live in my city ................................................................. 18
2. Satisfaction with infrastructure and facilities of the city .......................... 23
2.1. Public transport .................................................................................... 23
2.2. Health care services .............................................................................. 30
2.3. Sports facilities ..................................................................................... 35
2.4. Cultural facilities ................................................................................... 40
2.5. Educational facilities .............................................................................. 45
2.6. Streets and buildings ............................................................................. 50
2.7. Public spaces ........................................................................................ 55
2.8. Availability of retail shops....................................................................... 61
II. PEOPLE’S VIEWS ABOUT THEIR CITY .......................................................... 66
1. Employment opportunities ........................................................................ 66
2. The housing situation ............................................................................... 71
3. The presence and integration of foreigners .............................................. 76
4. Safety and trust ........................................................................................ 86
5. City administrative services .................................................................... 108
III. PEOPLE’S SATISFACTION WITH THEIR CITY IN RELATION WITH
ENVIRONMENT ............................................................................................... 119
1. Air quality ............................................................................................... 119
2. Noise level .............................................................................................. 124
3. Cleanliness ............................................................................................. 129
4. Green spaces .......................................................................................... 134
5. Fight against climate change .................................................................. 139