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Flash Eurobarometer 419 Quality of Life in European Cities 2015 Compared with 2012, satisfaction levels are stable in most of the cities. The largest increases in satisfaction can be seen in Greater Athens (71%, +15), Athina (67%, +15), Napoli (75%, +10), Budapest (90%, +6) and Miskolc (79%, +6). Cities where levels of satisfaction have fallen the most are Istanbul (65%, -14) and Ankara (83%, -8). 22
2. Satisfaction with infrastructure and facilities of the city 2.1. Public transport The level of satisfaction with public transport 5 varies significantly between the cities included in this survey. It ranges from 97% in Zurich to 14% in Palermo. In 40 of the 83 cities, at least three-quarters of respondents say that they are satisfied with their city’s public transport, and in 11 of these cities the level of satisfaction is of more than 85%. Zurich (97%), Wien (95%) and Helsinki (93%) are the first ranked cities with satisfaction levels of 90% or above. Oslo, Rostock, Hamburg, Rotterdam, Burgas, Praha, London and Munchen all record a satisfaction level above 85%. 5 Q1.1 Generally speaking, please tell me if you are very satisfied, rather satisfied, rather unsatisfied or not at all satisfied with each of the following issues in [CITY NAME]? – Public transport, for example the bus, tram or metro. 23
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