ADMINISTRATIVE

Recommendations

Info

iii). Strengthening Complaints Handling Mechanism through research and training and ; iv). Huduma Ombudsman Awards During the review period, the Commission put the necessary control mechanism which enhanced transparency and accountability in utilization of public resources. This ensured that the resources at its disposal were utilized prudently, in accordance with the public financial management act 2012 and other relevant statutory and policy guidelines. This is indeed attested by the Auditor General’s Report of the audited accounts FY 2013/2014 which gave the Commission a clean bill of health. THE COMMISSION ON <strong>ADMINISTRATIVE</strong> JUSTICE 100
CHAPTER EIGHT 8.0. CHALLENGES AND WAY FORWARD 8.0. CHALLENGES AND WAY FORWARD 8.1. CHALLENGES 8.1. CHALLENGES 8.1.1. 8.1.1. Inadequate funding Inadequate funding funding continues continues to be to a be major a major challenge challenge to the to Commission the Commission as it not as only it curtails not only implementation curtails implementation of its mandate effectively of its mandate but hinders effectively strengthening but its hinders capacity strengthening and especially human its capacity resource. This and is demonstrated especially by human the Table resource. below which This reflects is demonstrated the trend of funding by the and Table expenditure below since which inception reflects of the trend Commission of funding November and expenditure 2011 to date. since inception of the Commission in November 2011 to date. FY 2014/2015 Figure 21: Budgetary Allocation to CAJ for Three Financial Years Figure 21: Budgetary Allocation to CAJ for Three Financial Years The significant shortfalls in budgetary provisions which the commission has been experiencing have created challenges which hampered the Commission’s effort to strengthen its human resource capacity, infrastructural development and decentralization of ombudsman services to the counties. THE COMMISSION ON <strong>ADMINISTRATIVE</strong> JUSTICE 101 8.1.2. Indiscriminate freeze on recruitment in the Public Service As pointed out earlier, the Commission staff establishment is far below the authorized optimal level. Efforts to have this addressed did not bear fruit owing to the indiscriminate freeze on recruitment in the Public Service which did not 103 | P age
Page 3 and 4:
THE COMMISSION ON ADMINISTRATIVE JU
Page 5 and 6:
Table of Contents ABBREVIATIONS AND
Page 7 and 8:
ABBREVIATIONS AND ACRONYMS AOMA CAJ
Page 9 and 10:
mandate. Key among them was budgeta
Page 11 and 12:
EXECUTIVE SUMMARY The 2014 Annual R
Page 13 and 14:
ii) That there was negligence in th
Page 15 and 16:
iv) The Ministry of Lands, Housing
Page 17 and 18:
UNRESPONSIVE AND MALFEASANT PUBLIC
Page 19 and 20:
PROMOTING CONSTITUTIONALISM AND GOO
Page 21 and 22:
advance constitutionalism and democ
Page 23 and 24:
1.0. HISTORY, MANDATE AND STRUCTURE
Page 25 and 26:
Rights and Equality Commission into
Page 27 and 28:
1.7. THE STRUCTURE OF COMMISSION Th
Page 29 and 30:
1.9. THE LOGO OF THE COMMISSION THE
Page 31 and 32:
WAYS OF LODGING COMPLAINTS PERSONAL
Page 33 and 34:
Level IV The Commission may: 1. Mak
Page 35 and 36:
A CHART OF CASES HANDLED BY CAJ IN
Page 37 and 38:
2.3.2. Analysis of cases lodged aga
Page 39 and 40:
Figure 8: 8: Percentage of of New C
Page 41 and 42:
Each Accounting For 0.07% of the To
Page 43 and 44:
Figure 12: New Cases Handled by Ser
Page 45 and 46:
2.4.2. Mombasa Branch Office The Mo
Page 47 and 48:
2.6. SUCCESS STORIES AND SAMPLE CAS
Page 49 and 50:
CASE 6: CAJ/KSM/M.LAN/022/28/13 The
Page 51 and 52:
CASE 11: CAJ/PEN/000/217/209/SAK Th
Page 53 and 54:
CASE 16: HUD/GPO/M.IGC/062/52/14/AO
Page 55 and 56:
NO. FILE REFERENCE NO. RESPONDENT C
Page 57 and 58:
Page 59 and 60:
NO. FILE REFERENCE NO. 26. CAJ/KSM/
Page 61 and 62:
Page 63 and 64:
Page 65 and 66:
2.7. SAMPLE LETTERS OF APPRECIATION
Page 67 and 68:
Page 69 and 70:
Page 71 and 72: THE COMMISSION ON ADMINISTRATIVE JU
Page 75 and 76: 2.8. INVESTIGATIONS AND RESEARCH 2.
Page 77 and 78: The Commission, therefore, recommen
Page 79 and 80: Dr. Otiende Amollo the Chairman of
Page 81 and 82: 2.8.7. Investigation 6: Complaint o
Page 83 and 84: NO. NAME OF PUBLIC OFFICER REASON F
Page 85 and 86: NO. NAME OF PUBLIC OFFICER REASON F
Page 87 and 88: complaints they have received. Besi
Page 89 and 90: TABLE 6: NAMES OF PUBLIC INSTITUTIO
Page 91 and 92: NO. NAME OF THE PUBLIC INSTITUTION
Page 93 and 94: Public institutions are divided int
Page 95 and 96: 3.2.1.4. Assessment of Complaints H
Page 97 and 98: 3.2.1.6. Spot Checks on Public Inst
Page 99 and 100: 4.0. PUBLIC EDUCATION AND ADVOCACY
Page 101 and 102: 4.3. AWARENESS THROUGH AGRICULTURAL
Page 103 and 104: 4.5. MEDIA-BASED ADVOCACY AND EDUCA
Page 105 and 106: 5.0. PROMOTING CONSTITUTIONALISM AN
Page 107 and 108: The Commission considered the issue
Page 109 and 110: 5.7. HUDUMA OMBUDSMAN AWARDS This i
Page 111 and 112: ) Individual Category 1. Hellen Nec
Page 113 and 114: ecall was unfair since it was done
Page 115 and 116: 6.0. PARTNERSHIPS, COLLABORATIONS A
Page 117 and 118: • A presentation on the Role of C
Page 119 and 120: 7.0. INSTITUTIONAL CAPACITY BUILDIN
Page 121: 7.5. PROCUREMENT Following the affi
show all

ADMINISTRATIVE

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?