doc_ECI

Our products and services
Our business model enables us to offer a diverse and extensive range of products and services.We seek out the best in every area,
trying The Annual to satisfy Report all kinds shows of the customers current with situation different El of Corte the preferences El Inglés Corte regards Inglés and economic Group, Corporate its needs. companies, Social Responsibility activities and as part services, of its as management
well as
- offering We aim an to in-depth guarantee insight the quality into the and company. safety of strategy, the products a factor we sell, in its through competitiveness quality controls and a and fundamental analysis in element laboratories. of its policy to
- We are working on increasing the range of sustainable form links products with society, in all the which product it has categories maintained we since sell (food, it was first cosmetics, established. textiles,
electrical Annual Report appliances, 2014 etc.). in pdf
- We offer a wide range of ecological and fair trade All the products, companies and within others the adapted Group to have specific accepted needs this and commitment tastes. to social
responsibility from the very outset, working to ensure an ongoing and fluid
relationship with all the stakeholders with which they have a connection.
Our suppliers
A good choice of suppliers is key to achieving customer As part of satisfaction.For that socially responsible this reason policy, we maintain the El Corte collaborative Inglés group relationships forms part with of our
suppliers based on mutual trust, enabling us to align the United ourselves Nations with Global our customers' Compact. tastes This means and needs. assuming the principles of respect
All our suppliers have to accept and take on board for ethical human commitment rights, labour principles rights, environmental which include rights compliance and anti-corruption with the Code that of Conduct
of the BSCI (Business Social Compliance Initiative), comprise a non-profit this international association of code which of ethics. El Corte Inglés is a member. BSCI takes as a
reference the fundamental conventions of the International Labour Organisation (ILO) which aims to ensure human rights and union
rights are upheld, freedom of association, no child For labour more information, forced labour, please etc. download This initiative the CSR comes Annual in addition Report to 2014 the Principles of
Action of the El Corte Inglés Group which include a code of ethics based on the principles of the United Nations Global Compact, signed
by the Group and its affiliates.
The Group is making progress in its aim to verify the social and working conditions of its suppliers in third countries, through social
audits conducted within the framework of the BSCI. These audits, in conjunction with a number of training initiatives with suppliers in
third countries, help to ensure these suppliers are aware of their social and work-related obligations and that they comply with these.
Logistics
Logistics is a key part of the distribution business. Therefore, in addition to constantly incorporating and adopting the latest
technologies and systems as they reach the market, El Corte Inglés innovates its own processes in order to gain effectiveness and
flexibility. These improvements in the field of logistics management, also have a clear impact on the environment.