Follow the Rabbit

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Rules of Engagement It is important to set expectations for how people should behave during a workshop. These are the guidelines we at CoLab have found useful. Artifacts ar·ti·fact ˈärdəfakt/ noun 1. An object made by a human, typically an item of cultural or historical interest. 2. Something observed in a scientific investigation or experiment that is not naturally present but occurs as a result of the preparative or investigative procedure. Sticky artifacts help to create momentum and memory – they give you something tangible to take forward and reflect on after the session. A narrative is a sticky artifact that tells the story of the learnings that took place during a workshop and illustrates key insights. Narratives capture: What stood out from the meeting? Logic of what was discussed Reflections Heated discussions Boundaries challenged or changed Learnings and insights Visuals (photos, graphics, images) 22
Evaluation Workshop Surveys e·val·u·a·tion əˌvalyəˈwāSH(ə)n/ noun 1. To ascertain the degree of achievement or value of the aim, objectives, and results of any action. 2. Methods used to gain insight into past or ongoing actions, enable reflection, and identify future change. Following the session, have the workshop team and the project sponsor debrief the session (hot wash). Ask: What stood out from the meeting? What went well? What could be improved? What was interesting? What do we need to change? Consider the impact of your session in the long term. After a few months, check back. Ask: Handing out a paper survey at the end of a workshop enables people to reflect while their experience is front of mind, and gives you immediate feedback. Here are some topics that are well-suited to a multiple choice or Likert scale responses: Facilitation – organization, knowledge, and process design Physical Environment – suitability and comfort Outcomes – did participants gain understanding? Was the workshop worthwhile? Some examples of short answer questions include: What was the value of the workshop? What will you tell others about the workshop? What surprised you the most? What did you change your mind about as a result of the workshop? What has happened since the SD workshop? What do you attribute to the SD workshop? What would you do differently? Asking people to draw a picture of their workshop experience is a fun, novel way to gain insights. 23
Page 1 and 2: Follow the Rabbit: A Field Guide to
Page 3 and 4: Welcome Welcome to CoLab’s System
Page 5: The rabbit is a trickster. Trickste
Page 9 and 10: Mindset “A certain mindset is cru
Page 11 and 12: Assume you are wrong. People need s
Page 13 and 14: Planning “In preparing for battle
Page 15 and 16: Clearance to Go… …or Not. If yo
Page 17 and 18: Workshops “The effectiveness of a
Page 19 and 20: Workshop Roles Workshop Participant
Page 21: Space & Time In… 2 hours 0.5 days
Page 25 and 26: I. What is a system? II. III. What
Page 27 and 28: II. What is Systems Thinking? III.
Page 29 and 30: V. What are the Designers origins o
Page 31 and 32: VII. What is a complex problem? VII
Page 33 and 34: What might be some of the challenge
Page 35 and 36: Methods “An over-reliance on meth
Page 37 and 38: Method Hexes LOOK I. Interview for
Page 39 and 40: Empathy Map Purpose • Provides a
Page 41 and 42: Ethnographic Research Purpose • A
Page 43 and 44: Systems Map Purpose • Communicate
Page 45 and 46: Causal Loop Diagram Purpose • Ena
Page 47 and 48: Six Thinking Hats Purpose • Pione
Page 49 and 50: Affinity Diagram Purpose • Suppor
Page 51 and 52: World Café Purpose • To facilita
Page 53 and 54: Dotmocracy Purpose • A simple and
Page 55 and 56: Notes 55
Page 57 and 58: Doodles 57
Page 59: Index affinity diagram …………
Page 63 and 64: 63

Follow the Rabbit

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