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THE BREAD CENTRIC FAST FOOD MARKET<br />
The emergence of a new type of fast food<br />
bread centric concept<br />
The fast food market has <strong>com</strong>e a long way since<br />
the traditional burger and fries offer. Today, Mc<br />
Donald’s or Burger King is only one of the alternatives<br />
that a consumer can choose <strong>from</strong> for a<br />
quick meal. Many factors have pushed for this<br />
change, for instance:<br />
• Customers are more health conscious these<br />
days. They know what is and what is not<br />
good for them, and alter their eating habits<br />
in consequence.<br />
• Customers are more demanding in terms of<br />
quality of food and aliments. In this perspective,<br />
they like seeing the food-making process,<br />
which encourages new concepts with<br />
open kitchen and on-site cooking.<br />
• Customers’ taste has be<strong>com</strong>e more sophisticated<br />
since they have be<strong>com</strong>e well travelled.<br />
Thus, they expect a wider variety of dishes<br />
and specialties. For instance, a crepe, a bruschetta,<br />
a croissant, a baguette, or a fajita<br />
are <strong>com</strong>monly ordered.<br />
• Customers expect more and more to eat or<br />
be served in an environment that provides an<br />
experience, that has an identity and that tells<br />
a story.<br />
These changes have pushed for a new segment<br />
in the fast food market that addresses the search<br />
for variety, for better taste, for healthier food, and<br />
for a better experience. In the past 15 years, the<br />
US market has seen the emergence of major<br />
bakery-centric fast food chains answering those<br />
criteria.<br />
From its roots in Boston, Au Bon Pain has grown to be<strong>com</strong>e one of the leading bakery<br />
café chains. With more than two hundred locations operating in the United States, South<br />
Korea, Taiwan, and Thailand, Au Bon Pain is a leader in many trade channels <strong>from</strong> urban<br />
office buildings to airports, hospitals and suburbs. The <strong>com</strong>pany’s upscale urban cafés offer<br />
French-baked goods like croissants, baguettes, and pastries forming the core of the chain’s<br />
menu, which has expanded over the course of its 20-year history to include sandwiches,<br />
salads, soups, gourmet coffees, and other beverages.<br />
8<br />
French Bakery, LLC