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THE BREAD CENTRIC FAST FOOD MARKET<br />

The emergence of a new type of fast food<br />

bread centric concept<br />

The fast food market has <strong>com</strong>e a long way since<br />

the traditional burger and fries offer. Today, Mc<br />

Donald’s or Burger King is only one of the alternatives<br />

that a consumer can choose <strong>from</strong> for a<br />

quick meal. Many factors have pushed for this<br />

change, for instance:<br />

• Customers are more health conscious these<br />

days. They know what is and what is not<br />

good for them, and alter their eating habits<br />

in consequence.<br />

• Customers are more demanding in terms of<br />

quality of food and aliments. In this perspective,<br />

they like seeing the food-making process,<br />

which encourages new concepts with<br />

open kitchen and on-site cooking.<br />

• Customers’ taste has be<strong>com</strong>e more sophisticated<br />

since they have be<strong>com</strong>e well travelled.<br />

Thus, they expect a wider variety of dishes<br />

and specialties. For instance, a crepe, a bruschetta,<br />

a croissant, a baguette, or a fajita<br />

are <strong>com</strong>monly ordered.<br />

• Customers expect more and more to eat or<br />

be served in an environment that provides an<br />

experience, that has an identity and that tells<br />

a story.<br />

These changes have pushed for a new segment<br />

in the fast food market that addresses the search<br />

for variety, for better taste, for healthier food, and<br />

for a better experience. In the past 15 years, the<br />

US market has seen the emergence of major<br />

bakery-centric fast food chains answering those<br />

criteria.<br />

From its roots in Boston, Au Bon Pain has grown to be<strong>com</strong>e one of the leading bakery<br />

café chains. With more than two hundred locations operating in the United States, South<br />

Korea, Taiwan, and Thailand, Au Bon Pain is a leader in many trade channels <strong>from</strong> urban<br />

office buildings to airports, hospitals and suburbs. The <strong>com</strong>pany’s upscale urban cafés offer<br />

French-baked goods like croissants, baguettes, and pastries forming the core of the chain’s<br />

menu, which has expanded over the course of its 20-year history to include sandwiches,<br />

salads, soups, gourmet coffees, and other beverages.<br />

8<br />

French Bakery, LLC

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