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The Bat & Ball_Business Plan

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<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Goals<br />

Short term<br />

1. To meet the expectations outlined in our business plan, especially<br />

opening successfully on time and within budget.<br />

2. To get to know our competition better, to monitor their pricing and the<br />

deals they are offering.<br />

3. To re-vitalise our market analysis. Perhaps offer clients discount in<br />

return for detailed and objective criticism (Mystery Diner/Drinker).<br />

4. Cost reduction - find alternative suppliers to drive costs down, or<br />

negotiate better prices on proven volume.<br />

5. To develop a strong team to run the business<br />

6. To put ourselves firmly on the local map as a venue for food, drink and<br />

event catering.<br />

Long term<br />

To involve strategic planning at least 2 years ahead and require regular 3<br />

monthly meetings to ensure they are achieved.<br />

1. Debt Reduction - by prudent development of the business, sustained<br />

growth and ultimately ‘profit’.<br />

2. Guest Loyalty - to develop guest relations and maintain reputation to the<br />

point where we have a database of loyal followers, both locally and further<br />

afield who are interested in all our promotions, products and events.<br />

3. Employee Development - vital for retention and to maintain growth and<br />

success. This would involve training programmes, food and drink tasting,<br />

performance reviews, incentives and rewards.<br />

4. Expansion - if we are successful at <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> and conditions are<br />

right then expansion of the concept would be crucial.<br />

A place to eat, drink and relax

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