COM 537 Final Exam

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03.In Korean culture, a business deal is dependent on contractual information as well as how the parties perceive each other’s values and ethics. According to Edmund Hall, this behavior exhibits the theory of proxemics low-context cultures Ethno-centricism high-context cultures 04.Your supervisor sends you an e-mail requesting an article for the employee newsletter about company loyalty. You write the article featuring customers who are brand loyal. Later, your supervisor criticizes you for not writing about the topic that he requested. After a face-to-face meeting, you realize that he wanted you to write about employee loyalty. This is an example of what type of noise? Unwanted External Semantic Internal 05.The head of the holiday party committee at your office is trying to set a location for the event. The committee chairperson announces three choices for members to vote on. When Erin hears that the Boar’s Tavern is one of the choices, her mind is made up. After all, the restaurant is only a few blocks from her house. How would you describe her listening behavior? Active Passive Agenda-setting Obtuse
06.Your supervisor has the habit of coming into your office and leaning over your desk to talk to you. This situation is uncomfortable for you because you cannot move away from him. According to Edmund Hall, this behavior exhibits the theory of high-context cultures low-context cultures ethnocentricism proxemics 07.Which statement is true concerning the role of publics in business communication? Publics, in general, remain constant despite changes in the environment. Internal publics are usually not concerned with the communication style used by management. External publics are not concerned with an organization’s public performance. Publics can dispel rumors and build positive brand image. 08.A break-in at your company has resulted in the theft of various pharmaceutical products. The head chemist, slated as the company’s designated spokesperson, is scheduled to appear at a media conference. This course of action illustrates one of the steps in crisis communication planning. Select the appropriate step: Assessing the possible risk to the organization Evaluating the effectiveness of your action plan Identifying levels of vulnerability in your company Implementing the action plan
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COM 537 Final Exam

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