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OPS 571 Complete Week 2 – NEW

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<strong>OPS</strong> <strong>571</strong> <strong>Complete</strong> <strong>Week</strong> 2 <strong>–</strong> <strong>NEW</strong><br />

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<strong>OPS</strong> <strong>571</strong> <strong>Week</strong> 2 DQ 1<br />

Management may choose to build up capacity in anticipation of demand or in<br />

response to developing demand. Cite the advantages and disadvantages of both<br />

approaches.<br />

<strong>OPS</strong> <strong>571</strong> <strong>Week</strong> 2 DQ 2<br />

What are some major capacity considerations in a hospital? How do they differ from<br />

those of a factory?<br />

<strong>OPS</strong> <strong>571</strong> <strong>Week</strong> 2 DQ 3<br />

Explain how having more work-in-process inventory can improve the efficiency of a<br />

process. How can this be bad?<br />

<strong>OPS</strong> <strong>571</strong> <strong>Week</strong> 2 DQ 4<br />

If you could locate your new software development company anywhere in the world,<br />

which place would you choose, and why?<br />

<strong>OPS</strong> <strong>571</strong> <strong>Week</strong> 2 Individual Process Designs and Supply Chains<br />

This is part one of a two part assignment starting with an introductory look at<br />

process design and supply chains.<br />

Identify a company with which you are familiar. This could be your place of<br />

employment, a car wash, a yard service company, and so forth.<br />

Write a paper in which you describe the current state of your selected company’s<br />

supply chain and an identified process.<br />

Required Elements:<br />

Describe the company’s supply chain<br />

Identify a process internal to the company that you wish to analyze.<br />

Describe the process internal to the company that you wish to analyze.<br />

Identify an appropriate design approach for the process you have chosen.<br />

Create a high-level AS IS process flow chart using an appropriate tool.<br />

Identify at least one metric to measure the process and its application (how,<br />

what, when, and who).<br />

Use an appropriate tool to collect data for each step of the process.<br />

No more than 700 words<br />

Consistent with APA format<br />

Click the Assignment Files tab to submit your assignment.


<strong>OPS</strong> <strong>571</strong> <strong>Week</strong> 2 Learning Team Reflection<br />

Select a manufacturing organization the team members are familiar with.<br />

Review the company’s website and other available information and answer the<br />

following:<br />

What type of process design do they use: Make to Order, Make to Stock, or<br />

Batch?<br />

What are two items regarding the manufacturing process related to the<br />

organization that the team finds unique or interesting?<br />

Prepare a 350- to 1,050-word paper detailing the findings of your discussion.<br />

Click the Assignment Files tab to submit your assignment.<br />

<strong>OPS</strong> <strong>571</strong> <strong>Week</strong> 2 Quiz<br />

1.) In the pull system, which of the following is the partner that begins the process of<br />

pulling?<br />

Vendors<br />

Quality control personnel<br />

Customers<br />

Executive management<br />

2.) Which of the following operations consulting tools are used in the cost impact<br />

and payoff analysis stage in the operations consulting process?<br />

SPC tools and bottleneck analysis<br />

Customer surveys and gap analysis<br />

Decision trees and stakeholder analysis<br />

Plant audits and statistical tools<br />

3.) Which of the following production process terms best describes a stage in a<br />

multiple-stage process that limits the capacity of the overall process?<br />

Buffer<br />

Starving<br />

Bottleneck<br />

Blocking<br />

4.) Which of the following is a principle of reengineering?<br />

Organize around the tasks<br />

Capture information many times, at the source and where it is interpreted<br />

Treat geographically dispersed resources as though they were centralized<br />

Integrate the outcomes of parallel activities


5.) Which of the following operations consulting tools provide summary performance<br />

updates for specific processes and are generally presented in graphical form with<br />

color-coding of trend lines and alarms?<br />

Decision trees<br />

Stakeholder analysis<br />

Process dashboards<br />

Responsibility charts<br />

6.) Which of the following are possible examples of cycle times?<br />

Time that a part waits in queue<br />

Time it takes for an instructor to grade an exam<br />

Time required to produce a batch of parts<br />

Time to set up a new assembly line<br />

7.) What is the term that refers to “the fundamental rethinking and radical redesign of<br />

business processes to achieve dramatic improvements in critical, contemporary<br />

measures of performance, such as cost, quality, service, and speed” (as cited in<br />

Jacobs & Chase, 2011, p. 461).<br />

Reengineering<br />

TQM<br />

Operations consulting process<br />

Continuous improvement<br />

8.) Which of the following is a key metric associated with value stream mapping?<br />

Defects per million operations<br />

Lead time<br />

Product demand<br />

Fixed costs<br />

9.) Which of the following is one of the major types of stakeholders impacted by most<br />

consulting projects?<br />

Board of directors<br />

International government regulators<br />

Suppliers<br />

Other consultants<br />

10.) Lean production seeks to achieve high volume production using which of the<br />

following?<br />

Minimize utilization<br />

Minimize inventory of raw materials


Maximize inventory of work-in-process<br />

Maximize capacity<br />

11.) In contrast to TQM, what approach seeks radical change through innovation?<br />

JIT distribution<br />

Project management<br />

Reengineering<br />

Lean manufacturing<br />

12.) In setting up a kanban control system, you need to determine the number of<br />

kanban card sets needed. If the average number of units demanded is 1,000 per hour,<br />

the lead time to replenish the order for this item is 10 hours, the container size is 5<br />

units, and the safety stock is estimated to be 5% of the expected demand, what is the<br />

number of kanban card sets needed?<br />

210<br />

440<br />

1,050<br />

2,100<br />

13.) Which of the following is a situation that likely will yield economies of scale?<br />

Large factory with dedicated capacity that is able to produce twice the number of<br />

units as locally demanded<br />

Factory that fully utilizes dedicated resources for information technology, material<br />

handling, and administrative support<br />

Company with factories in multiple countries that produces products for local<br />

demand<br />

Factory that produces low volume, customized products<br />

14.) The basic notion of economies of scale assumes which of the following?<br />

A piece of equipment with twice the capacity of another piece typically costs twice as<br />

much to purchase and to operate<br />

Total cost of output drops as volume increases<br />

Average cost per unit of output drops as a plant gets larger and volume increases<br />

Two plants can be operated at the same cost as a single plant<br />

15.) To implement a flow process in developing a lean system, a firm might do which<br />

of the following?<br />

Reduce setup/changeover time<br />

Eliminate some fixed costs<br />

Improve capacity utilization<br />

Build product in anticipation of demand


16.) An advantage of a make-to-stock process is which of the following?<br />

All units of output are unique<br />

Rapid delivery of a standard product<br />

It responds directly to customer orders<br />

It allows the firm to avoid inventory costs<br />

17.) According to Little’s law, which of the following can be used to estimate<br />

inventory?<br />

Set up time times throughput rate<br />

Process velocity times flow time<br />

Process time times cycle time<br />

Throughput rate times flow time<br />

18.) Which of the following is a factor that causes a diseconomy of scale?<br />

Increased utilization<br />

Increased transportation costs<br />

Increased total operating costs<br />

Increased product value and prices<br />

19.) If the run time for a batch of parts is 25 minutes on a machine, and the setup time<br />

is 75 minutes, which of the following is the operation time?<br />

3 minutes<br />

25 minutes<br />

100 minutes<br />

75 minutes<br />

20.) Which of the following production process terms best describes the situation<br />

when activities in a stage of production must stop because there is no work?<br />

Multiple-stage processing<br />

Starving<br />

Blocking<br />

Buffering<br />

21.) Which of the following terms refers to a special type of flowcharting tool that is<br />

valuable for the development of lean processes?<br />

Kanban production control system<br />

JIT production<br />

Value stream mapping<br />

Kaizen

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