OPS 571 Final Exam – Latest 2014
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<strong>OPS</strong> <strong>571</strong> <strong>Final</strong> <strong>Exam</strong> <strong>–</strong> <strong>Latest</strong> <strong>2014</strong><br />
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1.Which of the following is considered a major process flow structure?<br />
2.ISO audits result in certifications that are done by first, second, or third parties. Which of<br />
the following result in the best certification of a firm?<br />
3.Which of the following is ISO 14000 primarily concerned with?<br />
4. Which is the one correct value stream principle?<br />
5. What is the starting point in developing a capacity plan for a health care operation?<br />
6. Which of the following is considered an organizational blueprint, which prescribes the<br />
quantity and time frame for when each end product will be assembled?<br />
7.Which of the following is an element that addresses elimination of waste under lean<br />
production?<br />
8. In most cases, demand for products or services can be broken into several components.<br />
Which of the following is considered a component of demand?<br />
9. Design for manufacturing and assembly delivers product improvements by emphasizing<br />
which of the following:<br />
10. Which of the following is one of the principles of reengineering?<br />
11. Which of the following is a characteristic that can be used to guide the design of service<br />
systems?<br />
12. Considering Hau Lee’s uncertainty framework for classifying supply chains, which of the<br />
following is given to a supply chain which has an evolving supply process based on<br />
functional products?<br />
13. There are many applications of poka-yokes in service organizations. Which of the<br />
following is one of the three-T’s used to classify poka-yokes?<br />
14. Which of the following is a major factor that distinguishes service design and<br />
development from manufacturing design and development?
15. A project can be segmented into which of the following?<br />
16. Which of the following is a cost impact and payoff analysis tool from the operations<br />
consulting tool kit?<br />
17. According to the theory of constraints, which of the following can be a capacityconstrained<br />
resource (CCR)?<br />
18. The ability to rapidly and inexpensively switch production from one product to another<br />
enables which of the following:<br />
19. According to the theory of constraints, which of the following financial measurements<br />
can be used to measure the firm’s ability to make money?<br />
20. Deming’s PDCA (plan, do, check, and act) cycle underlies what inherent Six Sigma<br />
principle?<br />
21. Which of the following is usually included as an inventory holding cost?<br />
22. Which production process term best describes the situation when activities in a stage of<br />
production must stop because there is no work?<br />
23. In a Gantt chart the vertical axis represents which of the following?<br />
24. The Shingo system states that the way to prevent defects from coming out at the end of<br />
a process is to do which of the following:<br />
25. Which of the following terms describes the time a unit spends actually being worked on<br />
together with the time spent waiting in a queue?<br />
26. Which of the following is one of Dr. Eli Goldratt’s rules of production scheduling for<br />
optimized production technology?<br />
27. During the implementation of a project, which of the following should be the primary<br />
focus of a consulting firm?<br />
28. Which of the following is an analytical tool used in Six-Sigma quality improvement<br />
programs?<br />
29. A project manager must consider several components when overseeing the planning<br />
process of aggregate operations; specifically, whether such components are factors that are<br />
internal or external to the organization. Which of the following factors would be classified as<br />
an internal component for an organization?<br />
30. Which of the following is the net requirement using an MRP program if the gross<br />
requirement is 10,000 and the inventory on hand is 4,000?