OPS 571 Complete Week 6 – NEW

OPS 571 Complete Week 6 – NEW
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Week 6
OPS 571 Week 6 DQ 1
“You don’t inspect quality into a product; you have to build it in.” Discuss the
implications of this statement.
OPS 571 Week 6 DQ 2
Explain how a nonbottleneck can become a bottleneck.
OPS 571 Week 6 DQ 3
Watch the “Quality Movement” video in the Supply Chain Management Video Lecture
Series.
OPS 571 Week 6 Learning Team Process Improvement Presentation
Write a paper which includes the following.
• Identify which ISO standards apply to Riordan Manufacturing
• Using the Six Sigma DMAIC process, develop a new process design for the
production of the Riordan electric fans. Be sure to take advantage of any global
opportunities available to Riordan, such as lower labor costs.
• Describe the bottlenecks that may occur in the new process.
• Identify three TQM tools that may be used for ongoing process improvement. Be
sure to describe who will use the tool, when it will be used, and what interval and
how it will lead to process improvement.
• A project plan including: A schedule including project goals, a schedule, roles
and responsibilities and deliverables.
• An implementation plan, including a Gantt chart of the process design for the
Riordan electric fans.
• No more than 1500 words.
• Consistent with APA format.
Click the Assignment Files tab to submit your assignment.
OPS 571 Week 6 Quiz

1.) Which of the following are examples of Goldratt’s Rules of Production
Scheduling?
An hour saved at a bottleneck is a mirage
Nonbottlenecks govern throughput
Utilization and activation are the same
Balance flow, not capacity
2.) According to the theory of constraints which of the following can be a CCR?
Product design
An employee
Factory layout
A customer
3.) The Shingo approach to quality control depends on which of the following?
Use of statistically based approaches to quality control
Use of source inspection on 100% of the items produced
Extensive use of control charts
Use of a sophisticated method of acceptance sampling
4.) Statistical Process Control (SPC) and data from the actual process to statistically
monitor the process over time are employed during which step of the DMAIC cycle?
Define
Control
Improve
Measure
5.) According to the theory of constraints, which of the following is an
OPERATIONAL measurement that can be used to measure the firm’s ability to make
money?
Operating revenue
Unit cost
Inventory
Net Profit
6.) The DMAIC cycle of Six Sigma is similar to which of the following quality
management topics?
External benchmarking
ISO 9000
SERQUAL
Continuous improvement

7.) The Shingo system of quality control relies heavily on fail-safe procedures or
devices called what?
Checklists
DPMO’s
CTQs
Poka-yokes
8.) Identifying critical-to-quality characteristics (CTQs) takes place in which step of
the DMAIC methodology?
Analyze
Define
Improve
Measure
9.) According to the theory of constraints which of the following is a FINANCIAL
measurement that can be used to measure the firm’s ability to make money?
Sales
Cash flow
Inventory
Operating expenses
10.) Goldratt’s theory of constraints (TOC) could be restated using which of the
following?
A system with constraints will not be able to achieve its goals
Any system is limited in achieving more of its goals by a very small number of
constraints
A system constraint cannot be identified and thus cannot be improved
Continuous adjustments after a constraint problem is solved will cause more
problems
11.) The idea that statistical methods of quality control, including six-sigma, does not
prevent defects, is central to what alternative quality system?
SQC methods
Deming PDCA cycle
DMAIC cycle
Shingo System
12.) A bottleneck in a manufacturing process may be targeted and eliminated by
employing which of the following?
Install more efficient equipment where capacity is less than the demand.
Increase labor equally throughout the system.
Increase the capacity of a nonbottleneck resource.

Increase the idle time of a capacity-constrained resource in the system.
13.) Which of the following is a focusing step of Dr. Eli Goldratt’s theory of
constraints?
Do not modify a process after improvement of a constraint is achieved.
Isolate constraints to reduce the constraint’s capacity.
Align the whole system to support processes prior to the constraint.
Identify system constraints that prevent the system from achieving its goal.
14.) According to Goldratt, which of the following is defined as “any resource whose
capacity is less than the demand placed on it”?
Bottleneck resource
Buffer resource
Nonbottleneck resource
Capacity-constrained resource
15.) According to the theory of constraints, which of the following would be included
in the Throughput operational measurement?
Work in process
Finished goods
Goods sold