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Service Delivery<br />

Improve inpatient flow with continued focus on delayed discharges in partnership with social care<br />

services<br />

• Implement the Patient Flow Project in collaboration with the integrated programme for patient flow in<br />

pioneer sites, and implement the Winter Initiative Plan 2016 / 2017.<br />

Continue to improve patient experience times in EDs<br />

• Deliver targets under the winter initiative, implement the winter plans and continue to drive<br />

implementation of the ED taskforce action plan recommendations<br />

• Target a 5% improvement in patient experience time (PET) aspiring to 100%<br />

• Eliminate ED waiting times of >24 hours for patients<br />

• Co-operate with the roll-out of the integrated care programme for older people in acute hospital<br />

demonstrator sites.<br />

Improve access to urgent and planned care by increasing efficiencies, streamlining processes and<br />

maximising capacity in hospitals<br />

• Open new 75-bed replacement ward block in Galway University Hospital<br />

• Open University of Limerick Hospital ED<br />

• Open phase 2 of acute medical assessment unit (AMAU) in Midland Regional Hospital Portlaoise<br />

• Actively manage waiting lists for inpatient and day case procedures to ensure no patient is waiting >18<br />

months and to meet targets set for those waiting

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