22.12.2016 Views

Student Handbook 2017

Student Handbook for all LLA students who study an online, distance learning programme.

Student Handbook for all LLA students who study an online, distance learning programme.

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1. WELCOME<br />

1.1 ABOUT THIS HANDBOOK<br />

This handbook aims to answer some of the most frequently asked questions that our students<br />

have, and to give students reference material for the administration of their studies with LLA.<br />

The common misconception about distance learning is that students feel alone and isolated<br />

with nowhere to turn and no one to speak to. Whilst this could be the case with some online<br />

learning providers, our aim is to fully engage with every student from the moment they<br />

enquire to the moment they complete and at every stage in between.<br />

<strong>Student</strong> Support is available during office hours Monday – Friday 09:00 – 16:45 hrs GMT, via<br />

Skype, email and telephone.<br />

Tutors are available during the same hours and, if your Tutor is unavailable, there are other<br />

Tutors available who are all expert across the various suites of Programmes, who will be<br />

able to help and advise as necessary, should you need it.<br />

Once you have completed your Course, we have an Enquiry Team who can advise you of the<br />

next step in your learning.<br />

Version 1.6 January <strong>2017</strong> Page 5

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