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Inglewood Business Magazine Jan 2017

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IBM<br />

Real Estate<br />

Turning<br />

Trouble<br />

Tenants Into<br />

DREAM<br />

Tenants<br />

Got problem tenants? Try an approach that keeps your vacancy<br />

filled, your tenants happy, and your sanity intact.<br />

If you’re renting out real estate, part of your job as a landlord is to<br />

trust your property to complete strangers. But there are concrete<br />

steps you can take to identify and solve common issues and protect<br />

your investment.<br />

WHERE’S YOUR TROUBLE?<br />

Start with identifying the issues. How are your tenants causing<br />

you stress? If you know what needs fixing, you can better apply<br />

solutions to the problems that plague your business.<br />

Almost every landlord deals with the issue of late or missing rent<br />

payments at some point.But being a landlord means you’re an<br />

entrepreneur, which means you’re running a business. If you find<br />

yourself constantly hunting down rent checks from your tenants or<br />

if they consistently pay late or ask for leniency month-to-month,<br />

your business will suffer.<br />

Similarly, when a renter decides to break or bend the terms<br />

you’ve agreed upon, this is a clear indication that your tenant has<br />

little regard for the requests and restrictions that protect your<br />

investment. For example, housing pets when the lease states<br />

that there can be no pets on the premises is breaking the lease<br />

agreement. The fact is that a rental lease is a legal agreement<br />

between the landlord and the tenant and letting these issues slide<br />

can turn into even bigger problems down the road.<br />

16 <strong>Inglewood</strong> <strong>Business</strong> <strong>Magazine</strong> <strong>Jan</strong>uary - March <strong>2017</strong><br />

Finally, phone calls at all hours of the night for every little leak<br />

or crack is a hallmark of an unsustainable tenant-landlord<br />

relationship. If you have a needy tenant with irrational complaints,<br />

trying to keep up with their demands can lead to burnout and<br />

frustration. Over time, the tension will build that could lead to a<br />

complete breakdown in communication.<br />

Thankfully, there are solutions to the problems of late payments,<br />

property damage, disregard for the lease terms, and boundary<br />

issues. Your initial reaction might be to lash out and become the<br />

angry landlord with the wagging finger and the eviction threats.<br />

But that can easily make a big problem even worse. Instead, try<br />

these approaches, which will help keep your vacancy filled, your<br />

tenants happy, and your sanity intact.<br />

BE PROACTIVE<br />

One of the best precautions you can take as a landlord is to pick<br />

your tenants carefully. Institute a thorough screening process at the<br />

outset, and you’ll avoid a fair share of headaches on the other side<br />

of the transaction.<br />

The problem is, no matter how qualified tenants might seem during<br />

their screening, there is no guarantee they won’t end up causing<br />

you trouble down the road. To head this off, set clear expectations<br />

continued on page 28...

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