2016-06-30-AMGH Employee Handbook

ROADMAP TO EXCELLENCE
During our strategic planning session, we chose four priorities to focus on – People, Quality,
Finance and Integration. We have adopted a framework of Pillars to help us visualize these
priorities - just picture four tall stately Pillars that stand side by side while resting solidly on our
organization’s foundation of mission, vision, and values and hold up the AMGH roof. Remember
that Pillars = Strategic Priorities and Goals. Please be sure to check out the Pillar Wall located in
the Cafeteria.
Over the past year, we have launched the AMGH “Roadmap to Excellence” our map that sets out
best practices we believe are critical to achieving our strategic priorities and exceeding the metrics
that measure our success. It is a framework that aligns goals, aligns behaviors, and aligns
processes toward continuous improvement and achieving outcomes. It’s a work in progress and we
have rolled out training for many of these best practices to our leadership group first so they can
learn and practice and gain the added skills which will in turn support you when these best practices
are cascaded throughout the organization.
We are coming to the homestretch in completing our Clinical Services Plan and our Manpower Plan
which will then wrap up the final activity of our overall strategic planning process. Once the project
workgroup of clinicians, physicians, board members and leaders provide their feedback to the final
draft of the Plan, we are targeting to have it fully completed. Next steps will be selecting
recommendations and options to proceed with, setting up operational plans to implement, and
incorporating the goals into each of your performance management plans so that you can see how
your work contributes to the overall success of the organization. We have lots of important work in
front of us...lots of important work behind us...thanks to each of you who have participated and
contributed to this process! More to come on all of this – Stay tuned!
Clinical Services Plan
Areas of Focus
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