NUH News SPRING 2017
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14<br />
Feedback<br />
Yourviews<br />
Some of your feedback from social media, NHS Choices<br />
and Patient Opinion websites...<br />
Following a fall at home early on the morning of 27<br />
December, when my mother sustained a bad cut to her<br />
head, we were transported to the ED at QMC by a wonderful<br />
ambulance crew. On arrival at the ED my mother was taken<br />
straight to the triage department for assessment. I was<br />
given clear instructions at all times and was allowed<br />
to join her after a short wait. We would like to praise<br />
the whole department, under the auspices of the doctor,<br />
for its efficiency, care, compassion and calm atmosphere.<br />
This was our first ever visit to an ED and we would have<br />
no hesitation in recommending its services in an<br />
emergency situation. Thank you all!<br />
My sister developed sudden severe stomach pain and was<br />
keeling over and was advised by 111 to immediately go to<br />
A&E. My husband took her to A&E at 4am this morning after<br />
driving for 1 hour as we live in rural Rutland. It is over<br />
five hours of wait in the A&E and she has not been seen and<br />
treated by a physician. The last time I heard from them,<br />
they were still waiting in A&E. I think it is appalling<br />
that an emergency issue is handled in this manner. I<br />
have never experienced this in any hospitals so far.<br />
@nottmhospitals Thank you to ED department you cared for my<br />
brother last week when he fell on the ice and broke his arm.<br />
#Amazingservice<br />
Many thanks for the great staff on D56 HDU QMC<br />
@NHSNottingham for the care of my dad.<br />
@nottmhospitals great care in a very busy ED for my husband<br />
who's bike didn't appreciate the ice!!<br />
@nottmhospitals excellent culturally sensitive end of life care<br />
received for brother in law. Thank you so much to all staff on<br />
stroke unit.<br />
My hero is lovely nurse Roz on ward F20 at #qmc Caring,<br />
compassionate and looking after my dad, 95. Thank you!<br />
@<strong>NUH</strong>staff @nottmhospitals<br />
The care I've had over the last two days through your surgical<br />
triage unit is world class. Thank you.<br />
Four and half hours wait for an ambulance followed by five hour<br />
wait to see Dr in A&E at QMC. Poor mum!<br />
Stopping the lines of smokers outside QMC at end of day would<br />
be a nice start @nottmhospitals<br />
@nottmhospitals whilst visiting City Green Entrance I counted<br />
four cars not displaying blue badges parked in bays. My dad has<br />
restricted walk.<br />
Sad to hear Peter Homa retiring as Chief Executive<br />
@nottmhospitals – an impressive, and ultimately very decent,<br />
leader and man.<br />
Just heard about planned retirement of @PeterHoma CEO at<br />
@nottmhospitals. Another BIG loss to the NHS.<br />
Peter Homa has made an outstanding contribution to our<br />
community. I will really miss his leadership, progressive thinking<br />
and good humour!<br />
My mother, aged 93 was admitted to D55 in QMC in early<br />
November. She wasn’t the easiest of patients and as her<br />
illness progressed she became more aggressive, noncooperative<br />
and depressed. However there were short times<br />
also when she reverted to the person we knew. The support<br />
from all the staff, both to her and to the family, was<br />
wonderful and deserves a huge thank you. We cannot speak<br />
highly enough of the help, support, kindness and medication<br />
she received in D55. I hope that this gets you some<br />
recognition that you all deserve.<br />
I visited Nottingham City Hospital for an outpatient<br />
appointment on 17 January. I parked in the Yellow Car Park.<br />
This place is nothing but a quagmire when it rains. I saw<br />
several people holding on to cars to steady themselves.<br />
My shoes were absolutely caked with thick mud which I had<br />
to clean off with wipes before going into the hospital<br />
building. The place is an absolute disgrace. Why has no<br />
tarmac been put down? I paid £4 to park and then<br />
£4.99 to have my car cleaned!<br />
GetIntouch<br />
Your feedback on our services is so important to us. If you’ve had a<br />
great experience or feel there is something we could be doing better<br />
there are a number of ways you can let us know.<br />
NHS Choices<br />
www.nhs.uk<br />
Patient Opinion<br />
www.patientopinion.org.uk<br />
Tweet us<br />
@nottmhospitals | @nottmchildrens<br />
Facebook<br />
www.facebook.com/nottinghamhospitals<br />
@nottmhospitals<br />
facebook.com/nottinghamhospitals
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