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The_Complete_Guide_to_Facebook_Marketing

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Reach Out <strong>to</strong> People<br />

Have you ever received comments on your <strong>Facebook</strong> page that you wanted <strong>to</strong> follow up on? Using<br />

your <strong>Facebook</strong> page, you can’t privately message someone unless they have contacted your page first.<br />

This is a situation where your personal profile comes in handy.<br />

You can attempt <strong>to</strong> send a private message <strong>to</strong> the person using your personal profile. If you’re not<br />

friends with them, your message may end up in the Other folder. But, at least you can reply <strong>to</strong> the person’s<br />

comment on your page and say that you sent them a private message. This approach could help<br />

you solve cus<strong>to</strong>mer service issues in non-public space.<br />

Utilize <strong>Facebook</strong> Groups<br />

<strong>The</strong> best way <strong>to</strong> use your <strong>Facebook</strong> personal profile as a part of your business marketing strategy is<br />

<strong>to</strong> utilize <strong>Facebook</strong> groups. <strong>Facebook</strong> groups have a much higher organic reach in the news feed than<br />

pages have. While there may not be studies on the reach of <strong>Facebook</strong> groups just yet, if you belong <strong>to</strong><br />

a <strong>Facebook</strong> group, you know that you see updates from that group more than you see updates from<br />

your friends or the pages you like.<br />

To utilize <strong>Facebook</strong> groups for your business, you have two options: join pre-existing groups or create<br />

your own group.<br />

Market Your Business in <strong>Facebook</strong> Groups<br />

To get familiar with <strong>Facebook</strong> groups, start by joining pre-existing groups related <strong>to</strong> your business,<br />

location, or industry. In other words, groups that your cus<strong>to</strong>mers are most likely <strong>to</strong> join. For example, local<br />

business owners can join word-of-mouth or business referral groups in their area. <strong>The</strong>se are groups<br />

that locals join <strong>to</strong> get recommendations for products and services in their area.<br />

To get the most business exposure in a <strong>Facebook</strong> group, you will want <strong>to</strong> be a valuable contribu<strong>to</strong>r<br />

<strong>to</strong> the group. In particular, you will want <strong>to</strong> keep an eye out for updates related <strong>to</strong> your business. An<br />

<strong>The</strong> <strong>Complete</strong> <strong>Guide</strong> <strong>to</strong> <strong>Facebook</strong> <strong>Marketing</strong><br />

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