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The UK's favourite print show - MacMate

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PROFILE<br />

Dave Bullivant (left) and Paul Newton are<br />

key members of the management team<br />

with chief executive Jim Newton and<br />

director Mike Younger.<br />

40 May 2011 www.<strong>print</strong>businessmagazine.co.uk<br />

images and amending templates to suit a specific store and<br />

<strong>print</strong>ed on the Onset digital presses.<br />

“We aim to make the customer’s job easier, writing bespoke<br />

customers for retail customers so that all their promotional<br />

activities can be managed online,” says Newton. This includes<br />

being able to calculate costs for large format <strong>print</strong>, something else<br />

that is not widely available in off the shelf MIS. “Existing MIS<br />

are great but we would end up having to adapt it to suit our<br />

needs, so we decided we needed something that would meet the<br />

needs of our own business,” says Bullivant.<br />

THE WORKFLOW IS MORE USUAL, Im<strong>print</strong> using Esko<br />

Artwork’s Odystar PDF workflow to feed the Rips. Once <strong>print</strong>ed,<br />

die cutting is courtesy of a mammoth Crossland platen and<br />

fulfillment wrapping takes place in the centre of the factory. A<br />

recent addition has been an Esko Artwork Kongsberg digital<br />

cutting table allowing Im<strong>print</strong> to take on 3D displays. It has<br />

added expertise in this area understanding that this is equally<br />

essential to success in providing the free standing display units<br />

that are a key feature of point of sale material. “We produced this<br />

for an American customer who told us what we did was ‘the best<br />

executed campaign he had ever had from a vendor in the UK’,”<br />

says Newton.<br />

<strong>The</strong> latest investment has been the first extended format<br />

Xerox iGen4 in the UK. This will produce smaller format point<br />

of sale work, variable data <strong>print</strong> and will reduce dependence on<br />

local litho <strong>print</strong>ers, particularly for fast turnaround jobs. It has<br />

its own area of the factory, away from the Onsets. “Now we can<br />

<strong>print</strong> those fast turnaround jobs ourselves rather than having to<br />

find a very friendly supplier when same day delivery is required<br />

and that can be difficult,” says Newton.<br />

THE IT SYSTEM TRACKS JOB PROGRESS which is displayed<br />

on a huge flat panel monitor that everyone can see. Operators<br />

watch live information including productivity levels, which<br />

machine and crew is proving most efficient in terms of both<br />

square metres images and beds filled over the shift, the day or<br />

week and so on.<br />

<strong>The</strong> idea is to prompt a degree of competition between the<br />

press crews and raise awareness about the impact on business<br />

performance. Press operators are trained in how to run the<br />

presses to achieve the best quality and maintain highest<br />

reliability. Some have been sent on Inca’s advanced operator<br />

training to allow greater amounts of maintenance to be handled<br />

in house.<br />

Training is a key element to how Im<strong>print</strong> operates. Staff are<br />

able to work across different machines and departments if<br />

demand dictates. “And it’s important to have multi-tasking<br />

people. You can’t tell someone that ‘this is the only job you will<br />

ever do’,” Bullivant adds.<br />

<strong>The</strong> directors have been known to get down on the shop floor<br />

and to help pack during the busiest periods. But management<br />

does not get to operate the machines despite succumbing to<br />

‘<strong>print</strong>ers disease’. Bullivant says: “We are very hands on and we<br />

love machines as many <strong>print</strong>ers do. But we have to think beyond<br />

that.”<br />

THERE IS A DAY EACH WEEK SET ASIDE for what the<br />

management calls “working on the business”, a step away from<br />

the dealing with the immediate production issues and forcing an<br />

agenda of dealing with deeper issues, looking ahead and thinking<br />

strategically. This is something that sets Im<strong>print</strong> apart from those<br />

that are constantly engaged in the rat race for work. Bullivant<br />

says it, but all the directors would agree: “It’s the people that have<br />

invested during the recession that are going to be best placed<br />

coming out.” n

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