ANNUAL REPORT
ANNUAL REPORT
ANNUAL REPORT
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maximize precious metal refining<br />
yields and cut costs. Major invest-<br />
ments on new refining technologies<br />
in recent years have improved effi-<br />
ciency and further strengthened our<br />
competitive advantage.<br />
The evaluation service of the Refining<br />
Division is highly efficient, fast and<br />
accurate. Evaluation centers usually<br />
perform sampling and a quick analy-<br />
sis for rapid settlement with custom-<br />
ers. The final analysis is performed in<br />
one of the refineries. Highly skilled<br />
assayers and chemists guarantee<br />
the high accuracy of the result. The<br />
quality of the analyses has led to<br />
Metalor being appointed an Official<br />
Referee by the London Bullion Market<br />
Association.<br />
The Refining Division applies the<br />
highest ethical standards in its business<br />
relations. Continuous investment<br />
on new processing technologies<br />
enables us to make full use of our<br />
industrial capacity while integrating<br />
environmental protection considerations<br />
as well as ensuring safety<br />
standards that are properly adapted<br />
to the field of refining. We have<br />
achieved Quality Standard ISO 14001<br />
for Environmental Systems and ISO<br />
9001:2000 for Management Systems.<br />
refining Division<br />
contInuous eFForts<br />
The significant improvement in<br />
speed, quality and productivity in<br />
the Refining Division in recent years<br />
has only been possible thanks to the<br />
efforts made by its staff members.<br />
With enthusiasm, they have demonstrated<br />
that persevering with a strategy<br />
aimed at customer satisfaction<br />
surely leads to success.<br />
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