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Devry BIAM 510 Week 8 Final Exam Project

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<strong>Devry</strong> <strong>BIAM</strong> <strong>510</strong> <strong>Week</strong> 8 <strong>Final</strong> <strong>Exam</strong> <strong>Project</strong><br />

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<strong>Devry</strong> <strong>BIAM</strong> <strong>510</strong> <strong>Week</strong> 8 <strong>Final</strong> <strong>Exam</strong> <strong>Project</strong><br />

Management Section. 3<br />

Introduction. 3<br />

Using Directed Data Mining. 7<br />

Methods Section. 13<br />

Decision Trees. 13<br />

Survival Analysis. 15<br />

Market Basket Analysis. 17<br />

Text Analytics. 20<br />

Analysis Section. 23<br />

Review Efforts. 23<br />

Recommendations – Re-Analysis. 25<br />

Knowledge Gained. 33<br />

Conclusion. 34<br />

Appendix A – Email Confirmation. 35<br />

References. 36<br />

Table of Contents<br />

Management Section<br />

Introduction<br />

1. Discuss the role of BI in each of the four stages of the customer life cycle.<br />

2. Describe the specific tools that might be appropriate for each and what questions or issues they would<br />

address. Make at least one of them a directed data mining approach.<br />

3. Find at least one example of each stage from a web search<br />

Using Directed Data Mining<br />

1. Select one of the specific tools you described in your answer to the previous question.<br />

Response:<br />

2. Describe for each of the 11 components what you would do to appropriately manage the process. This<br />

should include issues such as<br />

1. resources required;<br />

2. possible problems encountered and appropriate responses;<br />

<br />

measures of project success or failure; and<br />

1. Descriptions of target and input variables.<br />

You may also want to refer to the diagram in <strong>Week</strong> 3’s lecture materials and the related materials in Chapter 5 for<br />

additional details.


Methods Section<br />

Decision Trees<br />

Discuss in your own words how decision trees work<br />

1. What are the strengths of a decision tree approach?<br />

2. What are the weaknesses?<br />

3. When should they be used?<br />

Survival Analysis<br />

1. Discuss the role hazards play in survival analysis.<br />

2. Describe how survival analysis would be used when trying to identify the behavior of multiple<br />

groups of customers<br />

3. Discuss the role of censoring in survival analysis.<br />

4. Provide specific examples of how survival analysis might be used to derive customer value.<br />

Market Basket Analysis<br />

Describe the insights a market basket analysis might provide an organization<br />

<br />

<br />

Define the four measures of association rules and provide examples of each.<br />

What are the three types of rules, and how might they occur?<br />

Text Analytics<br />

<br />

<br />

<br />

Compare and contrast the two major approaches to text analytics: bag of words and natural<br />

language processing.<br />

Describe the steps in a corpus.<br />

How is a term document matrix used?<br />

Analysis Section<br />

Review Efforts<br />

Note: <strong>Week</strong> 5 was chosen for possible recommendations.<br />

1. Describe what you consider to be the strengths of the analysis approach you used in this iLab<br />

2. Describe what you consider to be the weaknesses of the analysis approach you used in this iLab.<br />

3. Develop a set of recommendations of what might be done to improve the analysis you did in this<br />

iLab. You should have at least three<br />

recommendations……………………………………………………………………………………………..

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