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MALTA<br />
BUSINESS REVIEW<br />
ISSUE <strong>29</strong> MARCH <strong>2017</strong><br />
COVER STORY<br />
EVERYBODY IS A LEADER!<br />
Kevin and Jeff Buttigieg who tell us just why<br />
RE/MAX are ahead of the curve<br />
06<br />
16<br />
33<br />
40<br />
DEBATE<br />
Who is afraid of the Twitter Man?<br />
Werner E Jung’s dissertations on the tweeting President<br />
iGAMING FEATURE: THE EMPLOYMENT BRANDING TOUR<br />
LeoVegas - The Lion’s Den<br />
Europe’s fastest and most user-friendly mobile gaming platform<br />
DIGITAL CURRENCY TRADING<br />
The Biggest Major Bitcoin Crashes in the Last 10 Years<br />
Scarlett Anderson gives us an update on the bitcoin trading ecosphere
OUR NETWORK<br />
CONNECTS YOU<br />
TO THE WORLD.<br />
IMAGINE THE<br />
POSSIBILITIES.<br />
With an extensive global network, you could<br />
make things happen wherever you’re looking<br />
to take your business.<br />
At HSBC, we have experienced teams on the<br />
ground in over 70 countries, where 90% of<br />
the world’s trade and capital flows originate. *<br />
This means we have both the expertise and<br />
connections that could help your business<br />
grow in today’s most important markets.<br />
Talk to us today to see where our global<br />
network could take your business.<br />
Call 2380 8000 or visit<br />
www.business.hsbc.com.mt<br />
*Source: HSBC network analysis, Global Insight (2015) and United Nations Conference on Trade and Development (2014). Approved and issued by HSBC Bank Malta p.l.c., 116 Archbisho
p Street, Valletta VLT 1444 which is regulated by the Malta Financial Services Authority.
Malta Business Review<br />
CONTENTS<br />
<strong>March</strong> <strong>2017</strong><br />
23 FOCUS: BAHRAIN<br />
NEW RULES PROVIDING 100% FOREIGN OWNERSHIP<br />
WILL BOOST INVESTMENT IN BAHRAIN<br />
Nbail Khoury brings us the latest comprehensive changes<br />
which Bahrain is making to its corporate laws<br />
26 ICT<br />
CHOOSING THE RIGHT SOFTWARE IMPLEMENTATION<br />
PARTNER CAN MAKE OR BREAK YOUR PROJECT – AND<br />
YOUR BANK<br />
Darren Sammut discusses IT software project implementation<br />
33 iGAMING SPECIAL FEATURE<br />
LEOVEGAS- THE LION’S DEN<br />
We find out why LeoVegas runs Europe’s fastest and most<br />
user-friendly mobile gaming platform<br />
06<br />
34 THE EMPLOYMENT BRANDING TOUR: CATENA<br />
MEDIA<br />
Jackie Porsche writes about the most successful online lead<br />
generation companies within the iGaming industry<br />
36 EXCELLENT NETWORKING FOR BTOBET IN<br />
GEORGIA<br />
We follow the multinational igaming software provider BtoBet<br />
in the Georgia Gaming Congress in Tbilisi<br />
06 COVER STORY<br />
EVERYBODY IS A LEADER!<br />
Interview with Kevin and Jeff Buttigieg who tell us just why RE/MAX<br />
are ahead of the curve<br />
12 EU ANALYSIS<br />
FUTURE OF THE EU<br />
MEPs discuss five EU future scenarios set out by Jean Claude Juncker<br />
14 TALKING POINT<br />
THE BIG DATA<br />
Denise De Gaetano probes why business and institutions have<br />
become deeply focused on Big Data<br />
14<br />
16 ANALYSIS & DEBATE<br />
WHO IS AFRAID OF THE TWITTER MAN?<br />
Werner E Jung makes several comparisons and dissertations on the tweeting President<br />
42<br />
39 CORPORATE INTERVIEW<br />
PARAGON EUROPE WITH AN ACTIVE ROLE DURING IN MALTA’S EU<br />
PRESIDENCY<br />
Edwin Ward, Chairman of Paragon Europe speaks to the Malta Business<br />
Review about his company’s involvement in upcoming EU Presidency<br />
conferences<br />
40 FEATURE: DIGITAL CURRENCY<br />
TRADING<br />
THE BIGGEST MAJOR BITCOIN CRASHES IN THE LAST 10 YEARS<br />
Scarlett Andreson gives us a speedy update on the bitcoin trading ecosphere<br />
58<br />
60<br />
Our Golden Partners<br />
Continental Cars Ltd.<br />
42 FEATURE REPORTS<br />
4 WAYS TO BECOME A PAPERLESS BUSINESS<br />
Laurie Leiker, PandaDoc team, discusses how they can help your business cut<br />
your paper use completely.<br />
50 CYBERCRIME MALTA CONFERENCE <strong>2017</strong><br />
Microsoft is Platinum Sponsor of the CMF, which will deal recent trends in<br />
cybercrime and cybersecurity technologies<br />
58 RESEARCH DATA<br />
GIVING CONTEXT TO RESEARCH DATA<br />
A powerful data insight by Rebecca Zammit, Director of MISCO International<br />
Limited<br />
your perfect atmosphere<br />
60 BUILDING & CONSTRUCTION<br />
WHY CONSTRUCTION CLIENTS SHOULD INVEST IN HEALTH &<br />
WELLBEING<br />
Katia Knox tells us why buildings influence the health, wellbeing and<br />
productivity of their occupants<br />
4
Malta Business Review<br />
EDITORIAL<br />
The pressure on business leaders to meet or exceed<br />
short-term performance expectations continues and<br />
can, result in actions that may damage long-term value.<br />
Dynamic leaders will not allow that to occur. They have<br />
the vision, courage and motivation to stay on the path to<br />
building long-term, sustainable value for their business.<br />
The individuals appearing on the cover are committed to<br />
branding, growth and providing superior services which<br />
create long-term and lasting customer value.<br />
PUBLISHER<br />
<strong>MBR</strong> Publications Limited<br />
OFFICES<br />
Highland Apartment - Level 1,<br />
Naxxar Road,<br />
Birkirkara, BKR 9042<br />
+356 2149 7814<br />
EDITOR<br />
Martin Vella<br />
TECHNICAL ADVISOR<br />
Marcelle D’Argy Smith<br />
SALES DIRECTOR<br />
Margaret Brincat<br />
DESIGN<br />
Jacqueline Muscat<br />
ADVERTISING<br />
Call: 9940 6743 or 9926 0163/4/6;<br />
Email: margaret@mbrpublications.net<br />
or admin@mbrpublications.net<br />
CONTRIBUTORS<br />
Jean Paul Abela; Scarlett Anderson: Antoine<br />
Bonello; George Carol; Reza Deghati; Denise De<br />
Gaetano; Jean Paul Demajo; Werner E Jung;<br />
Nabil Khoury; Katia Knox; Laurie Leiker; Dean<br />
Lomax; Cezary Lewanowicz; Jackie Porsche;<br />
Olga Saliba; James Vella Clark; Rebecca Zammit<br />
SPECIAL THANKS<br />
Demajo Dental; DOI; HSBC; Farsons Simonds<br />
Cisk plc; LinkedIN; Ministry for Finance; Ministry<br />
for Tourism; POLITICO Brussels Playbook &<br />
Brexit Files, POLITICO SPRL<br />
PRINT PRODUCTION<br />
Printit<br />
QUOTE OF THE MONTH<br />
“Innovation distinguishes between a leader and a<br />
follower.”<br />
Disclaimer<br />
Steve Jobs<br />
All rights reserved. No part of this work covered by copyright may<br />
be reproduced or copied and reproduction in whole or part is strictly<br />
prohibited without written permission of the publisher. All content<br />
material available on this publication is duly protected by Maltese<br />
and International Law. No person, organisation, other publisher or<br />
online web content manager should rely, or on any way act upon<br />
any part of the contents of this publication, whether that information<br />
is sourced from the website, magazine or related product without<br />
first obtaining the publisher’s consent. The opinions expressed in the<br />
Malta Business Review are those of the authors or contributors, and<br />
are not necessarily those of the editor or publisher.<br />
Change is a constant occurrence but now, with most<br />
business organisations of size operating globally and<br />
dealing with new markets, the pace of change has<br />
accelerated at what many consider lightning speed.<br />
The explosive ingenuity of technologists, and the innovations that stem from that, has<br />
rendered past operating methods obsolete and future actions more challenging and<br />
uncertain. In other words, “what works well tomorrow may no longer come from the<br />
experiences of yesterday.” In such a rapidly changing environment, strong and decisive<br />
leadership becomes all the more critical in order to take on the strategic, tactical and<br />
structural issues required to win in tomorrow’s struggles and contests.<br />
We believe that Kevin Buttigieg, CEO / Managing Director at RE/MAX Malta, is precisely<br />
on target when he talks of “the right leadership talent at the top that is committed to<br />
constant innovation, constant reinvention of the business, and continuous and persistent<br />
investment and training”. The real estate industry has led in technology innovation and<br />
Buttigieg recognised early that RE/MAX “had to become a tech savvy company”. This<br />
required a “structural change” and a “resetting the mindset of everyone in the company”.<br />
Jenny Arnell, Catena Media, stresses that, “Management recognises its workforce as its<br />
biggest asset, and says it’s the prime success factor of the company. Diverse, creative<br />
and innovative people holding an ‘outside the box’ mentality is what the organisation<br />
promotes in order to deliver the best solutions for their clients.” When we view how<br />
politics often stymies getting things done, we appreciate the clear and decisive words<br />
and actions of ex-New York City’s mayor Michael Bloomberg who believed that “Mayors<br />
are expected to deliver results, not engage in endless debates; and we’re expected to be<br />
pragmatic problem solvers, not partisans”. Most leaders have an intuitive sense of the<br />
importance of behaviour in business performance. They know from experience that it<br />
all comes down to not only what their people do or don't do but—just as importantly—<br />
what's expected of them and what corporate habits motivate their actions.<br />
Can firms systematically and rigorously develop and manage behaviour to achieve<br />
predictable and superior performance? The short answer is yes, and the field of<br />
applied behavioural science (ABS) reveals how. ABS offers compelling insights into<br />
what actually influences human behaviour. It shows that any behaviour—what people<br />
say or do—is prompted by antecedents and then powerfully reinforced or undercut by<br />
the consequences of those actions. When the right behaviours become habitual, when<br />
they are consistently modelled by leaders, and when they are reinforced by policies and<br />
adopted by all, they create the kind of human willingness to perform great things.<br />
Martin Vella<br />
Editor-in-Chief<br />
Malta Business Review’s editorial opinions are decided by its Editor, and besides reflecting the Editor’s<br />
opinion, are written to represent a fair and impartial representation of facts, events and provide a<br />
correct analysis of local and international news.<br />
Talk to us:<br />
E-mail: martin@mbrpublications.net<br />
Twitter: @<strong>MBR</strong>Publications<br />
Facebook: www.facebook.com/MaltaBusinessReview<br />
Agents for:<br />
www.mbrpublications.net<br />
5
Malta Business Review<br />
COVER STORY OF THE MONTH<br />
EVERYBODY IS A LEADER!<br />
by Martin Vella<br />
After being nominated two years in a row , Kevin and Jeffrey Buttigieg<br />
came home from the RE/MAX R4 International Convention in Las Vegas,<br />
Nevada with the coveted trophy of “Global Region of the year”.<br />
6
COVER STORY OF THE MONTH<br />
Malta Business Review<br />
Background<br />
RE/MAX LLC. was founded in 1973 in<br />
Denver, Colorado in the USA by Dave and<br />
Gail Liniger. RE/MAX is world’s largest real<br />
estate operator, with presence in over 100<br />
countries, with over 7000 offices opened<br />
accommodating 110, 000 plus agents . In<br />
2004 Malta was the 45th country to join the<br />
worldwide brand and today has 23 opened<br />
offices and over 350 sales and letting<br />
associates covering Malta and Gozo.<br />
Over their 13 years with the company, Kevin<br />
and Jeffrey have received the “European<br />
Award of Excellence” and “European Region<br />
of the Year” whilst they have also received<br />
awards for their office achievements. The<br />
RE/MAX Malta CEO and COO respectively<br />
met with <strong>MBR</strong> publications at their new RE/<br />
MAX Headquarters in Portomaso Marina to<br />
discuss this milestone:<br />
<strong>MBR</strong>: RE/MAX Malta affiliates have<br />
recently scooped various prestigious<br />
awards at the international convention<br />
Las Vegas, USA. What is the significance<br />
behind this achievement?<br />
KB: One of the big significance for us<br />
is that winning these awards was done<br />
on merit and won on accomplishments<br />
reached by our team. It is not easy to win<br />
such awards. Actually, we finally won one<br />
of the award categories, namely “Global<br />
Region of the Year” after two years being<br />
nominated. To be honest with you we had<br />
our disappointments as well, where we<br />
thought we were going to win an award<br />
and we did not. However, this year has<br />
secured the fact that we won it and it is<br />
not just based on commissions ; it has been<br />
a momentous year for us, culminating in<br />
these awards.<br />
<strong>MBR</strong>: What has contributed to this<br />
meaningful achievement?<br />
KB: : We won these awards because of what<br />
is happening and what RE/MAX is doing in<br />
Malta. Besides our growth in operations,<br />
per capita income and community service,<br />
RE/MAX LLC also take note of the valuable<br />
input that we put into the European and<br />
Global markets through assisting other<br />
regions. This year I shall be speaking at<br />
three of the other regional conventions. I<br />
just delivered a presentation in London, I<br />
shall be speaking at the Greece Convention<br />
and last year spoke in Romania. Most likely<br />
I shall be speaking in the Spanish and Italian<br />
Conventions, and also at the RE/MAX Europe<br />
Regional Owners meeting, taking place in<br />
Malta next May. These involvements have<br />
a significant contribution towards reaching<br />
such milestones.<br />
<strong>MBR</strong>: What can you tell us about the<br />
RE/MAX delegation that went up to Las<br />
Vegas?<br />
JB: The RE/MAX Malta delegation<br />
consisted of fifteen team members. We<br />
invite any agent who wants to make the<br />
trip, registering them and most of these<br />
agents are the ones who have won awards<br />
and have been singled out for outstanding<br />
achievement. The most noteworthy of<br />
these has been Cherton Caruana. She<br />
has won the Global Award for most<br />
transactions done by an individual agent.<br />
That is a top accolade, although it is not<br />
the first time we had agents win a top<br />
global award, albeit it is remarkable. Malta<br />
is a small nation, yet it’s heaving up quite a<br />
punch In the Real Estate biosphere and in<br />
the RE/MAX world we were recognised on<br />
a global stage.<br />
<strong>MBR</strong>: How many delegates does this<br />
event attract, and how does it feel for a<br />
team of fifteen people?<br />
KB: 7,000 world-wide delegates and over<br />
the thirteen years that we have been<br />
participating we are neither the quietest,<br />
nor the shiest of delegates. Everybody<br />
knows us. The biggest thing that I enjoy<br />
is that everybody is very happy for us.<br />
There is no animosity and people share<br />
your joy, even to the point of stopping,<br />
congratulating and hugging us for our<br />
achievements. All RE/MAX associates<br />
offer a toast and its great fun. Obviously,<br />
it is an outstanding achievement that no<br />
other real estate company in Malta has<br />
ever managed to achieve!<br />
Malta is a small nation, yet it’s<br />
heaving up quite a punch in<br />
the Real Estate biosphere and<br />
in the RE/MAX world we were<br />
recognised on a global stage<br />
JB: Our per-capita earning rates are<br />
the highest. Our initiatives from a<br />
community point of view are well known.<br />
Our strategy and input throughout the<br />
European regions has been acclaimed and<br />
established to the point that other foreign<br />
regional owners come down to see how<br />
we operate. We always love to share our<br />
ideas and also learn from other regions all<br />
the time.<br />
<strong>MBR</strong>: How do you recognise and appraise<br />
your team of achievers?<br />
KB: Firstly, being taken to Las Vegas is<br />
already a huge acknowledgement to the<br />
team. Within our group we try to run and<br />
manage this business as a family. One<br />
thing for certain is that from the beginner,<br />
to the smallest achiever, up to the biggest<br />
achiever; we treat them all equal. We are<br />
always listening to people and encouraging<br />
them.<br />
<strong>MBR</strong>: In 2016 you registered another<br />
record year with an overall turnover<br />
of €600M. What are the key factors<br />
attributing to this and what is the<br />
winning strategy here?<br />
KB: Our main attributes to this is training<br />
our agents to understand what they need<br />
to do, setting up the right management<br />
structures, following up and being always<br />
involved because every single one of us<br />
is enmeshed in sales on a daily basis, we<br />
all get our hands dirty, we have a great,<br />
great management team, and in which<br />
over the years we have nurtured them<br />
to grow their own businesses. Therefore,<br />
our main attributes to this is that within<br />
RE/MAX you have an opportunity to grow<br />
with the company, you can manage your<br />
own business with the company, and<br />
you can become a leader with RE/MAX,<br />
as everybody is a leader! The property<br />
market is in a so called boom at the<br />
moment, with various different elements<br />
attributing to this boom, where we service<br />
a lot with first-time buyer and cover<br />
the whole market. We are the largest<br />
wherein foreign investors are concerned,<br />
the biggest in buy-to-rent and the reason<br />
why we lead on every single section of<br />
the real estate market boils down to the<br />
fact that we have people focusing on the<br />
Cherton Caruana, Letting Associate, winner of<br />
most transactions as an individual<br />
www.mbrpublications.net<br />
7
Malta Business Review<br />
COVER STORY OF THE MONTH<br />
different clusters and market segments.<br />
Combined with our marketing, the RE/<br />
MAX brand and a cocktail of specialists,<br />
we generate a unique selling perspective<br />
to our customers.<br />
<strong>MBR</strong>: Thirteen years of non-stop<br />
operations and continued growth,<br />
together with the recent launch of an<br />
expansive, modern and comfortable<br />
offices set out in a prime location at<br />
Portomaso. How does this position the<br />
RE/MAX brand for further growth and<br />
what advantages does it offer to your<br />
customers?<br />
KB: This office has been my brainchild,<br />
perhaps for many selfish reasons! Spending<br />
a major part of my time here at Hilton<br />
and at the Business Tower in Portomaso<br />
creating synergies with customers even<br />
when our offices were in Sliema, for me my<br />
life has become a lot easier! The location<br />
of this office has allowed us to hold much<br />
more intense, intimate meetings with<br />
our management team and has proved<br />
to also offer easier access and parking to<br />
our staff and associates. In view of easier<br />
parking facilities, today we can organise<br />
meetings at short notice. The ambience<br />
and surroundings also give an aura of<br />
relaxation and serenity to both customers<br />
and also our affiliates. All the people<br />
involved with us, from the accountants to<br />
the IT persons are much more happier and<br />
smiling now, then they were at the other<br />
office. This is a corporate office with a<br />
quantum leap.<br />
JB: Probably the most important aspect<br />
of our new office is that we have a stateof-the-art<br />
training facility, one which<br />
management may supervise and also join<br />
in and take part in training from time-totime.<br />
One thing we have here at RE/MAX<br />
is that the top management are handson,<br />
listen in on training and the questions<br />
asked so we understand even deeper<br />
where we stand in terms of education.<br />
<strong>MBR</strong>: What challenges did you face to<br />
open these brand new offices?<br />
KB: Making a move is always a huge<br />
challenge. Obviously, there is a big<br />
expense to relocating over 25 people but it<br />
was a total non-brainer. We certainly have<br />
did the right thing, in fact, the general<br />
atmosphere and morale is very high!<br />
<strong>MBR</strong>: Three important elements in<br />
the RE/MAX success story: Brand,<br />
Distribution and Training. How do<br />
you successfully leverage these three<br />
elements?<br />
KB: We leverage the brand by making it<br />
successful through having it well positioned<br />
and marketed comprehensively. Our<br />
Kevin Buttigieg, CEO, Cherton Caruana, Letting Associate & Jeffrey Buttigieg, COO<br />
brand is a non-brainer, since it is the 5th<br />
most widely recognised logo in the world<br />
apart from being immensely popular<br />
brand. It is also the 8th most popular<br />
franchise on the Entrepreneur 500 survey.<br />
There are no other real estate companies<br />
in the top 100. The RE/MAX offices are<br />
strategically located throughout Malta,<br />
making our brand visible everywhere you<br />
go, including Gozo, where we are the only<br />
real estate company that will have opened<br />
two offices in Gozo.<br />
JB: We were among the first to expand<br />
the advertising and portray our brand<br />
in the media strategically. Today we see<br />
competition doing the same and we are<br />
always at least one step ahead.<br />
<strong>MBR</strong>: Your franchise approach is<br />
incredibly efficient- can you tell us why?<br />
KB: Firstly, it is a great driver for growth<br />
and success. Our franchise approach is<br />
incredible because we look internally first,<br />
we empower our associates and managers<br />
making them understand that they too<br />
may be our partner in the future. In fact,<br />
the majority of our franchise owners have<br />
worked within RE/MAX as an associate<br />
or manager for a certain amount of time<br />
before they are ready to take on the<br />
challenge. It’s quite hard to believe, but I<br />
turn down three to four franchise requests<br />
a month. Our brand is not for everybody.<br />
We are very careful with our brand<br />
because we know we have to take care<br />
of over four hundred families that rely on<br />
this brand. We want to stay strong, remain<br />
healthy, get the right people on board and<br />
keep on performing the right due diligence<br />
upon engaging people. Our mantra has<br />
been: Real Estate Maximums. <strong>MBR</strong><br />
All rights reserved © <strong>2017</strong><br />
8
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Malta Business Review<br />
PRIVATE EQUITY<br />
MEDITERRANIA capital partners<br />
raises €250 million for third fund<br />
7 <strong>March</strong> <strong>2017</strong>, Malta/Barcelona.<br />
Mediterrania Capital Partners, the<br />
regional Private Equity firm focusing on<br />
growth investments for companies in<br />
North African and Sub-Saharan countries,<br />
announces its plans to raise €250 million<br />
for its third fund, Mediterrania Capital III<br />
(MC III).<br />
Through MC III, Mediterrania Capital will<br />
maintain its focus in North Africa while<br />
expanding into selected Sub-Saharan<br />
countries such as Ivory Coast, Senegal and<br />
Cameroon. The firm is planning to continue<br />
investing in strong core sectors that<br />
benefit from the favourable demographics<br />
of the region, a growing middle class with<br />
increased purchasing power and rapid<br />
urbanisation trends.<br />
The first closing of MC III is scheduled for<br />
Q4 <strong>2017</strong> with full deployment of the funds<br />
planned to be completed within three to<br />
four years of the closing.<br />
Through offices in Abidjan, Algiers,<br />
Barcelona, Casablanca, Cairo, Tunis and<br />
Valletta, Mediterrania Capital Partners is<br />
currently advising two funds, Mediterrania<br />
Capital I (MC I), which closed in Q2 2008,<br />
and Mediterrania Capital II (MC II), closed<br />
in Q4 2013 and with 80% of the funds<br />
deployed as of today.<br />
MC I’s and MC II’s investor bases both<br />
consist of corporate and public pension<br />
funds, funds of funds, family offices and<br />
development finance institutions from<br />
the US, Canada, Europe, Middle East and<br />
Africa.<br />
Mediterrania Capital Partners’ current<br />
portfolio include companies in a wide<br />
range of sectors such as financial,<br />
pharmaceutical, education, consumer,<br />
industrial, transport and logistics, support<br />
services and telecommunications.<br />
“Our unique, repetitive Value Creation<br />
model is allowing portfolio companies to<br />
deliver excellent results, outperforming<br />
the markets in which they are operating<br />
and setting the right foundations for<br />
the future,” said Albert Alsina, CEO and<br />
Managing Partner of Mediterrania Capital<br />
Partners.<br />
Until December 2016, Cumulative EBITDA<br />
of MC II´s portfolio companies reached<br />
€53 million, up 64% on 2014; Cumulative<br />
Revenues came to €340.8 million, a 63%<br />
growth rate; and Cumulative Net Income<br />
CAGR amounted to €24.5 million, a 42%<br />
growth rate, in the same period.<br />
“MC III is the natural step forward for<br />
Mediterrania Capital Partners. Since<br />
2008, we have witnessed Africa’s steady<br />
evolution, economically and politically,<br />
and an increasing number of SMEs with<br />
strong growth potential. In fact, the<br />
prospects of our third fund look very<br />
encouraging, with several solid projects<br />
that could benefit from our hands-on<br />
Value Creation approach already in the<br />
pipeline,” concluded Albert Alsina.<br />
With MC III, Mediterrania Capital Partners<br />
aims to continue delivering superior<br />
returns to its investors and partners<br />
while having a positive impact in the<br />
region through sustainable and socially<br />
responsible investments.<br />
1Office under creation.<br />
2For a full list of Mediterrania Capital Partners’<br />
portfolio companies, please see: www.mcapitalp.<br />
com/portfolio-companies. <strong>MBR</strong><br />
CORPORATE<br />
Brief<br />
Mediterrania Capital Partners (www.mcapitalp.com) is a dedicated Private Equity firm focusing<br />
on growth investments in SMEs and mid-cap companies in Africa. The company started its<br />
operations in 2008 under “Fons Mediterrania Capital” and since 2013 is an independent General<br />
Partner Structure. Consistent with its strategy, Mediterrania Capital Partners continues to seek<br />
North African and Sub-Saharan-based SMEs with an equity value of €25 million to €400 million.<br />
The firm is a regulated financial investment manager licensed by the Malta Financial Services<br />
Authority (MFSA).<br />
For more information, please contact communications@mcapitalp.com.<br />
Website: www.mcapitalp.com<br />
YouTube channel: www.youtube.com/channel/UCmBxa-EDilIWakYJr1_J6SQ<br />
LinkedIn: www.linkedin.com/company/mediterrania-capital-partners<br />
10
Malta Business Review<br />
EU: ANALYSIS<br />
Future of the<br />
EU: MEPs<br />
discuss five<br />
scenarios<br />
set out by<br />
Jean-Claude<br />
Juncker<br />
By Cezary Lewanowicz<br />
Debate with the President of the European Commission, Jean-Claude<br />
Juncker on the White Paper on the future of the EU© EU <strong>2017</strong> - EP<br />
Lead MEPs from Parliament’s political groups reacted to the Commission’s Future of Europe White Paper,<br />
presented by its President Jean-Claude Juncker to the full House. Some MEPs welcomed the Commission’s<br />
decision to outline five possible paths for the EU to take in the coming years, while others criticized it for not<br />
picking a clear preferred path or providing concrete examples.<br />
Opening the debate, Parliament’s<br />
President Antonio Tajani urged that the<br />
“future of Europe” debate, begun by<br />
the three reports voted at Parliament’s<br />
previous plenary session, “must go on”. He<br />
stressed that the upcoming Rome Treaty<br />
60th anniversary celebrations must be “an<br />
opportunity for the institutions to listen<br />
more closely to citizens, in order to address<br />
their concerns”<br />
European Commission President Jean-<br />
Claude Juncker presented five possible<br />
replies to the question “ Quo vadis Europa“,<br />
stressing that this means a “Europe of 27”.<br />
“Our task today is to show what Europe can<br />
and cannot do”, he said, pointing out for<br />
example that “Europe alone cannot be held<br />
responsible for fighting unemployment”.<br />
“We cannot offer the moon. In some cases,<br />
all we can do is offer a telescope“, he said.<br />
Mr Juncker listed five scenarios:<br />
1. “carrying on”,<br />
2. “nothing but the single market”,<br />
3. “those who want more do more”,<br />
4. “doing less more efficiently”, and<br />
5. “doing much more together.”<br />
”I shall not tell you my absolute preference<br />
today, because it is not up to me all to<br />
take this decision”, he said, inviting the<br />
European Parliament, national parliaments,<br />
governments and citizens to contribute<br />
to the debate. The Commission will go<br />
on listening until September, when in the<br />
annual State of the Union address and<br />
having consulted the European Parliament<br />
rapporteurs, a conclusion may be drawn.<br />
Esteban Gonzales Pons (EPP, ES) thanked<br />
Mr Juncker for choosing to present his<br />
White Paper in Parliament and underlined<br />
that the House must be “fully involved”<br />
in the subsequent debate. He agreed<br />
with Mr Juncker that we have to “align<br />
expectations with reality” and urged<br />
member states to “stop blaming Europe<br />
for what Europe cannot do because it does<br />
not have the tools”. “This is a wrong and<br />
dangerous game and Brexit is one of its<br />
consequences”, he concluded.<br />
S&D leader Gianni Pittella (IT) told Mr<br />
Juncker “Your paper includes five options,<br />
and I believe that by putting these five<br />
options on the table as realistic scenarios,<br />
you are playing into the hands of all those<br />
who want to weaken the European Union<br />
or even get rid of it”. (…) “You put five<br />
options on the table, but I can only see<br />
one: to work together as Europeans and<br />
do much more together”, he added.<br />
Ulrike Trebesius (ECR, DE) said that past<br />
hopes in Europe and the Eurozone have<br />
fallen victim to centralism and delusions<br />
of grandeur. The EU should concentrate<br />
on fewer policy areas and become more<br />
efficient, e.g. in fighting terrorism and<br />
protecting its borders. "Times have<br />
changed, we need more flexibility and to<br />
adapt our institutional set-up", she said.<br />
Guy Verhofstadt (ALDE, BE) stressed the<br />
need to start a further inter-institutional<br />
reflection on the future of Europe. He<br />
also said that the EU currently lacks real<br />
capabilities to address many of today’s<br />
challenges, and urged EU countries to<br />
stop using the unanimous vote rule to<br />
block vital efforts to move the Union<br />
forward. “But how convince EU leaders at<br />
national level to take the steps that we so<br />
desperately need?” he added.<br />
“We need to listen to the citizens”,<br />
stressed Patrick Le Hyaric (GUE, FR), calling<br />
for another, “bottom-up” scenario, which<br />
takes account of people’s aspirations for<br />
justice, equality, solidarity, environment<br />
protection and public health. “Otherwise,<br />
we’ll fail to meet the challenge”, he<br />
warned.<br />
Philippe Lamberts (Greens, BE), urged<br />
the Commission to consider proposing a<br />
radical change of direction, so as to halt<br />
the explosion of inequality. "To reconquer<br />
citizens' hearts and spirits, we need to (...)<br />
ensure peace and shared prosperity, and<br />
abandon fiscal and social competition", he<br />
added.<br />
For the EFDD group, Gerard Batten (UK)<br />
said that the White Paper recognizes<br />
the problems facing the EU, “but fails<br />
to understand that many of these were<br />
created by the EU in the first place”.<br />
For the ENF group, Vicky Maeijer (NL)<br />
said that the EU is collapsing. “We in the<br />
Netherlands said no to the European<br />
constitution, no to the trade agreement<br />
with Ukraine, and it is time we said no to<br />
Europe.”<br />
<strong>MBR</strong><br />
Cezary LEWANOWICZ is a EP Press Officer<br />
Credit: EP/Plenary/REF. : <strong>2017</strong>0228IPR64287<br />
12
Cittadella - Gozo<br />
Surfacing the most beautiful spaces<br />
The Factory, Mosta Road, Lija. T: 21 433636 www.halmannvella.com
Malta Business Review<br />
TALKING POINT<br />
The<br />
BY DENISE DE GAETANO<br />
With one of the top spots retained<br />
for the request of Facebook<br />
personal data per capita by the<br />
Maltese government, it is becoming more<br />
evident that Malta is adjusting to the big<br />
data revolution. We no longer can keep<br />
much of our lives personal. With every<br />
supermarket transaction, Facebook and<br />
Twitter login and discount card usage,<br />
our personal data, buying habits, posts,<br />
photos, likes and chats, we reveal our<br />
lives to help companies and governments,<br />
achieve the two Ms: Monitoring and<br />
Monetization.<br />
Businesses and institutions, have become<br />
deeply focused on big data to drive profits<br />
on customer insights. The more data, that<br />
data scientists and statisticians can take<br />
up, the more precise the forecasts over<br />
specific algorithms will be. Such forecasts,<br />
can communicate something of value and<br />
potential. Hence, client data is an asset to<br />
any company. Nowadays, more companies<br />
are realizing that they cannot continue<br />
being competitive if they cannot put good<br />
data to use. Whereas before, analytics<br />
was run under the business intelligence<br />
branch, focusing on reporting, it is ever<br />
more important to concentrate on a more<br />
personalized service and product. To<br />
this end, asset surveillance is of utmost<br />
importance and the process of managing<br />
such assets to maintain client privacy is<br />
audited thoroughly. There is currently no<br />
big data code of ethics, though, there are<br />
controls over who can access the data<br />
and how they can use such data. Privacy<br />
regulations should not only be put in<br />
place at the national level, but also at the<br />
industry level. The main challenge faced<br />
is that online data, comes in so quickly<br />
that in some cases, there may be a lag<br />
between when data comes in and when<br />
such regulations are put into place.<br />
The reality is that proper<br />
collection of such data and<br />
sieving through it, can reap<br />
more benefits<br />
With the constant advancement on the big<br />
data front, comes an every changing range<br />
of different technologies, which enable<br />
the storage, manipulation and forecasting<br />
of big data. Although such technology is<br />
still in its initial stages with the utilization<br />
to its full potential in Malta, we have<br />
a number of international companies,<br />
employing these technologies, with the<br />
help of more data scientists. Getting into<br />
the big data game is not as easy as it may<br />
seem. Many companies fail to recognize<br />
that the collection of large quantities of<br />
data alone, is not the answer. The reality<br />
is that proper collection of such data and<br />
sieving through it, can reap more benefits.<br />
Companies and firms that are looking into<br />
the monetization on Big Data, should look<br />
beyond the simple data and more into the<br />
economic questions that can be answered<br />
with such data. Often times, data can<br />
help answer very specific questions,<br />
pertaining to the particular business about<br />
the risk, future and current value, risk<br />
of a specific asset or product. Data will<br />
provide information about the market and<br />
how customers behave in general. Such<br />
information is of extreme importance to<br />
market participants. Companies should<br />
start with understanding the business<br />
challenge and gather the information,<br />
specifically in relation to this challenge,<br />
as it is more likely to provide the<br />
most valuable insight. Investment in<br />
technologies and the skills to use them,<br />
such as predictive analytics, smart data<br />
discovery solutions and advanced naturallanguage<br />
generation, will help attain the<br />
true value from the data the company has.<br />
Such companies, looking at getting into<br />
the big data company, should therefore<br />
have to their availability, large quantities<br />
of readily available data and information,<br />
access to advanced analytical tools, such<br />
as Hadoop and NoSQL and the human<br />
workforce capable of putting these tools to<br />
work. Big data is not just to be considered<br />
as another technology fad, as this won’t<br />
help anyone get the most out of such data,<br />
but rather, this has to be embedded into<br />
every department, where the employees,<br />
can understand the significance of data<br />
at hand to the whole company. It is a way<br />
forward, to understand that, should data,<br />
information and insights be shared, these<br />
can help recognize synergies between<br />
different departments and help scale up<br />
the benefits that analytics and forecasting<br />
can provide. The Big Data boom has<br />
effected all of us, sometimes, without even<br />
realizing. It’s an exciting revolution and<br />
one which we shall hear more about in the<br />
years to come. It can easily be considered<br />
as the current future.<br />
<strong>MBR</strong><br />
14
Malta Business Review<br />
ANALYSIS & DEBATE<br />
Who is afraid Of thE<br />
TWITTER MAN?<br />
Hopefully complacency will not gain the<br />
upper hand over time, meaning that we<br />
will all soon be getting used to this type<br />
of madness. The sixties have shown that<br />
“democracy is in the streets” – it is now<br />
time for a revival, so it appears.<br />
There is, however a big difference: In<br />
‘68 the objective of the younger (postwar)<br />
generation was to bring down the<br />
entrenched establishment which formed<br />
the post-war times. The objective was<br />
to generate a new set of ideas and a<br />
progressive outlook at the world. At that<br />
time the world was still being defined<br />
by a generation heavily traumatised by<br />
their experiences during the war and<br />
many of them were still convinced that<br />
By Werner E. Jung<br />
While there is a lonely man in the White house disseminating his wisdom<br />
via Twitter to the hostile world around him, (bad, very bad media) there<br />
are more and more people in the US taking to the streets in protest. One<br />
can only hope that these opposition movements and the protests will go<br />
on and that especially the younger generations keep pushing ahead. It<br />
is time for civil disobedience and for damage control.<br />
“not everything was bad” under the<br />
Nazis. The 60’s and early 70’s could be<br />
characterised as a time of “creative<br />
destruction” as defined by the economist<br />
and political scientist Joseph Schumpeter<br />
in order to propagate innovation and<br />
entrepreneurship. In utter contrast<br />
to that, the mastermind in the White<br />
House, Steve Bannon, has a declared<br />
objective of “complete destruction” of<br />
all “evil developments” since the 60’s.<br />
Bannon sees all evil stemming from the<br />
60’s (r)evolution and wants to return to<br />
a world of proper white fences around<br />
the lawns of rural white America, where<br />
religion, family, work ethics and discipline<br />
were still in place.<br />
So, what should be the answer? I have<br />
to admit that it has taken me some time<br />
to regain my stance after the election<br />
of the Twitter-Man; the conviction that<br />
lamentations will not really get anybody<br />
ahead has taken the upper hand. We<br />
have all enjoyed a long period of growth<br />
and growing prosperity – at least “on<br />
average” despite some recessions and<br />
financial crises, caused primarily by greed.<br />
While most of us have been lulled by the<br />
“on average” statistics, some people,<br />
over time, developed a gut feeling that<br />
somehow the average was not working for<br />
them. They realised that, over time, they<br />
could not afford a yearly family vacation<br />
any more and a new car every three or<br />
four years also was not within their budget<br />
any more; despite al the statistics. What<br />
many of us have overlooked is that in the<br />
past decades, growth and prosperity have<br />
been allocated progressively unequally.<br />
Average figures do not tell the real story.<br />
When 10 people have an additional<br />
income of $ 10.000 over the past year,<br />
then the average increase is $ 1.000 per<br />
person. However, if one of them gets $<br />
9.000 and then the other 9 persons only<br />
get $ 111 each; – the average is still $<br />
1.000, but 9 out of 10 might just come to<br />
the conclusion that something is not quite<br />
fair! This type of development was more<br />
evident in the US than in Europe, and in<br />
16
ANALYSIS & DEBATE<br />
Malta Business Review<br />
a way it was also welcome there because<br />
it upheld the American dream “from rags<br />
to riches”. The effect of this development<br />
has been described extensively by Joseph<br />
Stiglitz in his book “The Price of Inequality”.<br />
The election of the Twitter-Man is part<br />
of that price. That, however, does not<br />
mean that his administration is going<br />
to do something about the inequality;<br />
on the contrary, as exemplified by the<br />
staffing of the cabinet with billionaires.<br />
This, unfortunately, will take quite some<br />
time for his followers to comprehend and<br />
understand, independent of their level of<br />
education.<br />
Probably we are giving this guy far too<br />
much credit. In contrast to Erdogan in<br />
Turkey, Kaczynski in Poland, Orban in<br />
Hungary, or Marine Le Pen in France, the<br />
Twitter-Man does not really want to rule<br />
and exude absolute power. He, in the<br />
meantime has realised that he does need<br />
an apparatus and people around him to<br />
govern, which actually is a damn nuisance<br />
for him. Having to govern distracts him<br />
from his real objective: to have greater<br />
press coverage than George Clooney and<br />
to become more famous than Jesus Christ.<br />
And, at last but not least, to become<br />
richer than either Warren Buffet or Bill<br />
Gates. I, for one, still strongly believe in<br />
the American democracy and the principle<br />
of checks and balances. In the end the<br />
judiciary and the legislative branch of the<br />
government will ascertain that the country<br />
will stay out of harm’s way. However, the<br />
idea that a Twitter-Man would have been<br />
in charge during the Cuban Missile Crisis,<br />
does make my toenails curl backwards.<br />
Europeans, and especially the Germans,<br />
are not sleeping well lately; their<br />
comfortable lives all of a sudden are<br />
disrupted by uncertainty and “angst”.<br />
So, in terms of the opening sentence,<br />
this “wake-up call” is a good thing at the<br />
right time, and, maybe, we should all be<br />
thankful to have the Twitter-Man around.<br />
At least one could argue in the sense of<br />
the philosopher Bernard de Mandeville<br />
in the “Fable of the Bees”, where he<br />
concludes that private vice creates<br />
public benefits. If this appears as not so<br />
obvious, imagine everybody was good<br />
and benevolent to his/her fellow citizens.<br />
What would happen? We would have<br />
millions of people unemployed: Lawyers,<br />
judges, policemen/women, prison guards,<br />
manufacturers of doors and hardware<br />
would all not be needed any more. This<br />
scenario undoubtedly belongs into the<br />
world of fairy tales and sagas but it does<br />
emphasise the two sides of a coin.<br />
More probable, however,<br />
is that the Twitter-Man<br />
disseminates enough fear<br />
and uncertainty amongst the<br />
people of Europe so that they<br />
finally stop bickering and<br />
come to the conclusion that<br />
“united we must stand”.<br />
More probable, however, is that the<br />
Twitter-Man disseminates enough fear<br />
and uncertainty amongst the people of<br />
Europe so that they finally stop bickering<br />
and come to the conclusion that “united<br />
we must stand”. Early indications seem to<br />
suggest that this might be working. Finally<br />
Jen-Claude Juncker has taken up with the<br />
thought that for closer cooperation, it is<br />
not necessary for all countries to proceed<br />
with the same speed. Different nations<br />
do have different ideas of how to cope<br />
with that imminent threat; they have to<br />
address their own specific problems to<br />
deal with. In this context it’s foolish to<br />
assume that all countries can always agree<br />
on the priorities, nor are they willing and<br />
capable of advancing at the same speed<br />
socially, economically and politically. This<br />
is perfectly all right as long as everybody<br />
can all agree on the same basic principles.<br />
If they do away with the totally impractical<br />
“unanimity” rule in Brussels and<br />
Strasbourg, Europe can proceed at a much<br />
faster pace.<br />
Let us all hope that the Europeans have<br />
finally grasped the monumental chance<br />
to find a fruitful way of togetherness and<br />
cooperation, and that the Twitter-Man<br />
stays around long enough for this goal to<br />
be accomplished, before he is escorted out<br />
of the White House in a straitjacket by two<br />
men in white. SAD, Very, Very SAD <strong>MBR</strong><br />
EDITOR’S<br />
Note<br />
Werner E. Jung, lecturer<br />
and writer, looks back at<br />
an eventful international<br />
management and<br />
consulting career. He lived and worked<br />
in many countries around the world. As<br />
consultant and lecturer he took a special<br />
interest in SMEs and developing markets.<br />
After the financial crisis in 2008, he<br />
discontinued his “old style” teachings and<br />
has taken to research into socio-economic<br />
developments. The focus is on the rising<br />
inequalities and the resulting disruptions.<br />
Mr. Jung holds a degree in Industrial<br />
Engineering and Business Management from<br />
the Swiss Federal Institute of Technology and<br />
the Massachusetts Institute of Technology.<br />
He now lives in the foothills of the Bavarian<br />
mountains. wej@think-different.org<br />
www.mbrpublications.net<br />
17
Malta Business Review<br />
TRANSPORT & LOGISTICS<br />
SAVING<br />
BIG<br />
ON EXPORTS<br />
Exasperated. This is the feeling many of<br />
the local shipping executives of exporting<br />
companies used to feel when searching<br />
for a reliable but at the same time costeffective<br />
forwarding solution for their<br />
export business. It is very easy to find<br />
reliable and competitive freight forwarders<br />
with regards importations but as far as<br />
exports go, there always seemed to be<br />
much less options on the market. This<br />
resulted in very high costs compared to<br />
imports and less than satisfactory transit<br />
times resulting in the local manufacturing<br />
exporting companies having an even<br />
tougher time competing in the competitive<br />
global market.<br />
Not anymore! EuroBridge has just<br />
launched its groupage export service to<br />
all European destinations. The company<br />
which is well renowned for its import<br />
services felt it was the right time to enter<br />
the export market and it is guaranteeing<br />
its customers 3 major promises with this<br />
new service:<br />
Rates as low as the Import Rates. The cost<br />
of exporting is actually less than that of<br />
importing so how come groupage export<br />
rates are much more expensive than<br />
imports? It is an easy one to answer. Lack<br />
of reliable competition. It is a well-known<br />
fact that up till now, only a handful of local<br />
trailer operators could offer a reliable<br />
service for export companies and in view<br />
of this situation, they took advantage<br />
in quoting high rates. EuroBridge will<br />
make sure this problem stops here and<br />
it is offering the same import rates to all<br />
their customers making exporting a much<br />
cheaper proposition from now on.<br />
Super-fast transit times. EuroBridge<br />
understands that the buck does not stop<br />
with just offering cheap rates. It has to offer<br />
the best possible service and that is what<br />
it set out to do from day one. It is already<br />
loading weekly shipments departing every<br />
Saturday and the first deliveries in North<br />
Italy will be done by the following Tuesday.<br />
All deliveries to the major European<br />
destinations will be effected within the<br />
following Friday therefore guaranteeing a<br />
less-than-1-week transit time to all major<br />
European destinations. Timed deliveries<br />
are also available if needed.<br />
Real-time updates and follow-ups. As<br />
with the imports, EuroBridge will follow<br />
up all export shipments from their local<br />
offices guaranteeing its customers realtime<br />
updates without the hassle and timewasting<br />
of going to their overseas agents<br />
for such updates.<br />
To promote this new service, EuroBridge<br />
is launching with immediate effect a<br />
promotion offering a 20% discount on the<br />
quoted rates for all shipments booked<br />
prior the end of June <strong>2017</strong>. This means<br />
that besides offering an already cheaper<br />
rate than the current market rates, for<br />
the next 3 months, all exporters can take<br />
advantage of this offer and reduce even<br />
more their exporting costs.<br />
If you would like to know more about<br />
EuroBridge and its services, they invite<br />
you to visit their website www.eurobridge.<br />
com.mt. They would also be thrilled if you<br />
could communicate directly with them by<br />
calling their office on 22487000 or send<br />
them an email on sales@eurobridge.com.<br />
mt. They always sign with their motto<br />
‘Yours to count on’ and it is their intention<br />
that you feel you can always count on<br />
them for your shipping needs. <strong>MBR</strong><br />
18
Malta Business Review<br />
TRANSPORT & LOGISTICS<br />
MORE GROWTH<br />
ENVISAGED<br />
THIS YEAR FOR<br />
EXPRESS<br />
TRAILERS’<br />
SIDE-LOADER<br />
BUSINESS<br />
“In less than a year since Express Trailers<br />
announced its appointment as HAMMAR's<br />
European base for the re-building and<br />
customization of HAMMAR side-loaders<br />
for the global market, Express Trailers has<br />
already delivered rebuilt side-loaders to<br />
clients in UK, Turkey, Spain, Portugal, the<br />
Canary Islands and the US.”<br />
This was stated recently by Franco<br />
Azzopardi, Chairman and CEO of Express<br />
Trailers during the recent Malta Robotics<br />
Olympiad held at the MFCC in Ta’ Qali.<br />
Express Trailers was the Olympiad’s<br />
Logistics Partner and was trusted to<br />
transport and deliver the delicate<br />
competing projects. Express Trailers was<br />
also present throughout the event with its<br />
Side-Loader, giving demonstrations of how<br />
it operates.<br />
Express Trailers displayed its side-loader<br />
during the Malta Robotics Olympiad and<br />
gave the public the opportunity to see this<br />
vehicle in action, to see how it operates<br />
and to understand the advantages that<br />
side-loaders can bring to their logistical<br />
operations.<br />
Side-loaders, or side-lifters, enable<br />
transport companies to load and unload<br />
containers and out of gauge cargo onto<br />
flat-bed trailer trucks without the use<br />
of cranes but instead, with the use of a<br />
specially mounted hydraulic-powered<br />
mechanism installed on the trailer chassis.<br />
These hydraulic structures can also be<br />
telescopic; adjusting to varying sizes of<br />
containers and can handle weights of up<br />
to 33 tons without any counter weight.<br />
“Express Trailers has invested a lot in this<br />
new collaboration with HAMMAR to rebuild<br />
and re-condition side-loaders on<br />
behalf of HAMMAR for its clients round the<br />
world. This move effectively saw Express<br />
Trailers move into the manufacturing<br />
business. The result of this investment is<br />
that we have already seen a successful year<br />
and this coming year will see us working on<br />
an event and a bigger order book because<br />
we are committed to produce seven sideloaders<br />
throughout this year and we are<br />
sure this number will increase.”<br />
“However, availability of capable and<br />
talented workers in this field remains<br />
an issue and unless we find more<br />
tradesmen, we will not be able to meet<br />
the demand. We are looking at the MRO<br />
also as an opportunity to get in contact<br />
with interested people who would like<br />
to join our team to work with us in this<br />
manufacturing business,” adds Franco<br />
Azzopardi.<br />
“We currently have a team of very talented<br />
workers who are doing a fantastic job but<br />
as we expect business to grow, we know<br />
we will need to recruit more workers<br />
especially welders. We need people who<br />
are passionate, want to learn and are<br />
willing to be part of a successful team.<br />
From our end, we are ready to offer them<br />
all the required training. However, it is<br />
proving to be very difficult to find these<br />
types of workers,” added Franco Azzopardi.<br />
Express Trailers is seeing a lot of<br />
potential growth in this business and to<br />
accommodate this growth, the company<br />
has recently invested in the installation<br />
of a new internal crane system. Besides<br />
allowing workers to move the side-loader<br />
structures from one place to another at<br />
production phase in a faster and more<br />
efficient way, this new structure guarantees<br />
a safer environment. Over the coming<br />
weeks, further investment is envisaged<br />
with the replacement of the current roof<br />
with a brand new structure.<br />
<strong>MBR</strong><br />
20
Pride can lead to great things.<br />
We are proud of what we achieve,<br />
through our ability, our services<br />
the reliability we offer and the trust we enjoy.<br />
Orange is our pride.<br />
#WeAreOrange<br />
We deliver your cargo from anywhere to wherever.<br />
We are the experts in logistics.<br />
PHOTO: ONE OF OUR EMPLOYEES’ PHOTOS IN THE 2016 EXPRESS TRAILERS PHOTOGRAPHIC COMPETITION THEMED ‘WE ARE ORANGE’.<br />
Express Group Malta<br />
Velbro House, Qormi Road,<br />
Luqa LQA 9040,<br />
MALTA<br />
Tel: (+356) 21 242311<br />
Email: info@expressgroup.com<br />
www.expressgroup.com
Malta Business Review<br />
TRANSPORT & LOGISTICS<br />
Evonik<br />
optimizes<br />
supply chains<br />
with DHL<br />
Resilience 360<br />
For Evonik, Resilience 360 means a further<br />
digitalization of its numerous logistics<br />
activities.<br />
• Analysis tool examines road and rail<br />
transport routes.<br />
• Risk management strengthens resilience<br />
of supply chains and minimizes potential<br />
impact on operating business<br />
Whether it’s heavy rainfall, manufacturing<br />
issues or road closures – a variety of<br />
causes can disrupt supply chains and<br />
the flow of goods in a globalized world.<br />
The consequences can mean halted<br />
production, sales losses or damage to a<br />
company’s image. In order to avoid such<br />
scenarios, the logistics arm of Evonik<br />
Technology & Infrastructure GmbH<br />
will work with the risk-management<br />
solution DHL Resilience 360 in the future.<br />
Representatives of Evonik and DHL have<br />
signed the respective contract in the Marl<br />
Chemical Park.<br />
The risk-management solution Resilience<br />
360 provides real-time analysis of problems<br />
that vessels, trains or trucks can encounter<br />
along their transport routes after setting<br />
out from Evonik locations around the<br />
world. On this basis, the software proposes<br />
countermeasures – such as whether and<br />
how the supply chain’s resources can<br />
be redistributed in order to minimize or<br />
completely avoid damage. For this purpose,<br />
the platform connects information regarding<br />
natural disasters and socio-political or other<br />
risks to Evonik’s global production and<br />
distribution network. This is partly done<br />
by using heat maps, which visualize the<br />
locations where problems may occur on<br />
various routes. In this way, tracking potential<br />
dangers becomes much easier.<br />
“Particularly in industries such as the<br />
chemicals sector, in which delicate<br />
products are transported, the security of<br />
the environment, employees and goods<br />
plays an important role,” says Tobias<br />
Larsson,Head of Resilience 360, DHL<br />
Customer Solutions & Innovation. “We are<br />
delighted to help Evonik with this in the<br />
future while reducing the costs and risks<br />
along the supply chain by providing our<br />
data and expertise.”<br />
For Evonik, Resilience 360 means a further<br />
digitalization of its numerous logistics<br />
activities. “In doing so, we are continuing to<br />
take account of our responsibility for safely<br />
transporting chemical goods,” says Robert<br />
Schmidkunz, Head of Logistics Security,<br />
Evonik Technology & Infrastructure GmbH.<br />
“Through actively monitoring supply<br />
chains, Evonik is supporting the transportrisk<br />
analyses that have already been<br />
introduced successfully. With this tool, we<br />
are also contributing to the digitalization of<br />
our supply chain processes.”<br />
From the Marl Chemical Park alone,<br />
approximately four million tons of products<br />
start their journey throughout the world<br />
every year – via vessel, train and truck.<br />
Evonik will primarily use Resilience 360<br />
for evaluating potential dangers in road<br />
transport. The platform also serves as an<br />
early-warning system to guarantee a rapid<br />
response to unscheduled disruptions and<br />
to ensure that appropriate measures are<br />
implemented. <strong>MBR</strong><br />
22
FOCUS: BAHRAIN<br />
Malta Business Review<br />
New rules providing 100% foreign<br />
ownership will boost investment in<br />
Bahrain<br />
By Nabil Khoury<br />
The Kingdom of Bahrain is in the<br />
process of making comprehensive<br />
changes to its corporate laws and<br />
procedures to make it easier to set up<br />
and carry out business in Bahrain. The<br />
changes will allow for easier company<br />
incorporations, the streamlining of the<br />
company administration process and the<br />
easing of restrictions on foreign ownership.<br />
A series of new laws and amendments<br />
have been introduced over the last 24<br />
months to modernise and streamline the<br />
regulatory regime, enhance corporate<br />
governance and increase accountability,<br />
empower shareholders and facilitate<br />
foreign participation in Bahrain companies.<br />
They are designed to promote enterprise in<br />
Bahrain and encourage foreign investors to<br />
choose Bahrain as a destination of choice<br />
for doing business in the Middle East.<br />
The Bahrain cabinet has further<br />
announced that it is to allow 100% foreign<br />
ownership in residency, real estate,<br />
administrative services, health and social<br />
work, information and communications,<br />
manufacturing, mining and quarrying,<br />
food, arts, entertainment and leisure, water<br />
supplying and professional, scientific and<br />
technical activities.<br />
Business opportunities in Bahrain are set<br />
to increase heavily in the period leading<br />
up to the new the Ministry of Industry and<br />
Commerce (MOIC) regulations, which for<br />
the first time puts Bahrain on a competitive<br />
footing with some of the region’s mega<br />
free zones and business hubs. The nature<br />
and size of the proposed business, as well<br />
as the particular requirements of investors,<br />
will govern the choice of legal structure in<br />
Bahrain. All types of Bahraini companies<br />
give the shareholders or the directors an<br />
Investor’s Residence Visa.<br />
Bahrain imposes no exchange control<br />
restrictions on repatriation of capital,<br />
profits and dividends, enabling full financial<br />
transferability of capital, profits and<br />
dividends. Bahrain currently levies no taxes<br />
on personal or corporate income. There is no<br />
capital gains tax, no withholding tax and VAT.<br />
Bahrain currently levies no<br />
taxes on personal or corporate<br />
income. There is no capital<br />
gains tax, no withholding tax<br />
and VAT<br />
Forming a company in Bahrain offers<br />
excellent access to the GCC states,<br />
especially Saudi Arabia, which is the<br />
largest market in the region. Bahrain has<br />
an expanding treaty network that includes<br />
over 30 double tax agreements with key<br />
partners in Asia, Europe and the Americas,<br />
as well as the Middle East and Africa. This<br />
is supplemented by bilateral investment<br />
treaties with countries including India, Italy<br />
and the US, and Free Trade Agreements<br />
with trading partners such as the US and<br />
Singapore.<br />
Potential investors should speak to a<br />
consultant to ensure that the company they<br />
are establishing complies with the various<br />
new MOIC rules and regulations. Sovereign<br />
is in a unique position, through its global<br />
network of offices, to give guidance on<br />
suitable structures available to meet any<br />
personal and business requirements.<br />
The Bahrain property market is already<br />
highly competitive when compared to<br />
other regional locations due to its attractive<br />
residential and commercial rents and<br />
values, but the huge monetary investment<br />
into the city and its infrastructure<br />
combined with the new opportunities for<br />
foreign investment will certainly help to<br />
support sustained activity in the long term.<br />
Given the boost to real estate values<br />
and rents in Bahrain, property owners<br />
should be ensuring that their ownership<br />
structures and succession plans are fit<br />
for purpose. Many property owners<br />
are not fully conversant with local legal<br />
procedures or taxes and may not fully<br />
recognise the longer-term implications<br />
in terms of potential exposures to capital<br />
gains tax, inheritance tax or forced heirship<br />
rules. Substantial benefits may be derived<br />
through the use of corporate, trust or<br />
foundation structures to address these<br />
issues.<br />
Sovereign assists many of its clients with<br />
the acquisition of real estate worldwide.<br />
We advise on tax and structuring and<br />
can manage the transaction process and<br />
financing arrangements. With our regional<br />
knowledge of property ownership laws and<br />
regulations, along with our tax planning<br />
expertise, we can help you reduce any<br />
potential exposure. <strong>MBR</strong><br />
EDITOR’S<br />
Note<br />
Nabil Khoury is the<br />
Managing Director,<br />
Sovereign Trust<br />
Consultancy (Bahrain)<br />
WLL<br />
wwww.mbrpublications.net<br />
23
Malta Business Review<br />
FEATURE READOUT<br />
Theresa May<br />
BREXIT FILES<br />
— Theresa May didn’t come to Brussels to<br />
talk about Brexit, but there’s not much else<br />
her continental counterparts want to hear<br />
from her. Even Irish Prime Minister Enda<br />
Kenny failed to get any Brexit details. In the<br />
only one-on-one meeting May held at the<br />
European Council on Thursday, Kenny asked<br />
on what date she would trigger Article 50.<br />
Her response? By the end of <strong>March</strong>. So much<br />
for the luck of the Irish!<br />
Irish Taoiseach Enda Kenny Getty Images<br />
— May warned leaders at the summit she will<br />
fight demands for Britain to pay a €60 billion<br />
“divorce bill” when it leaves the EU. However,<br />
EU leaders are having none of it. “When you<br />
sign on for a contract you commit yourself<br />
to participation and obviously the extent of<br />
that level of money will be determined,” said<br />
Enda Kenny.<br />
— Here is the “working document” that<br />
formed the basis of <strong>March</strong>’s summit<br />
discussion, effectively a draft of what EU27<br />
leaders plan to declare in Rome on <strong>March</strong><br />
25 on life after Brexit. The most contentious<br />
point in the document is toward the end<br />
where it states that “we work together” but<br />
“on the understanding that some of us can<br />
move closer,” code for agreeing a multispeed<br />
Europe.<br />
European Parliament's chief Brexit negotiator Guy<br />
Verhofstadt | Patrick Seeger/EPA<br />
— Negotiators should allow British citizens to<br />
keep their current EU rights, such as freedom<br />
of movement and voting in European<br />
elections — if citizens request them on an<br />
individual basis, the European Parliament’s<br />
chief Brexit negotiator Guy Verhofstadt said<br />
today. He also poured cold water on the idea<br />
Bad luck of the Irish<br />
Bavarian friends for Britain?<br />
INSIGHT<br />
SNICKERS DANGER<br />
that Britain could make a clean break from<br />
the bloc within two years.<br />
— Britain is facing a £700 million-a-year tax<br />
shortfall by 2020-2021 because of Brexit’s<br />
impact on the wage growth of the top 10<br />
percent of earners in business and financial<br />
services, according to the independent<br />
Office for Budget Responsibility.<br />
— The U.K.’s post-Brexit trade deal with<br />
the EU could take more than a decade to<br />
conclude, Danish Foreign Minister Anders<br />
Samuelsen said. “The question is, can we<br />
do it in two years or will we take 15 years?<br />
We don’t know.” Asked about Samuelsen’s<br />
comments at the EU summit in Brussels,<br />
Theresa May said she’s still working to a twoyear<br />
deadline.<br />
— Global food giant Mars has warned that<br />
a hard Brexit would increase the prices<br />
of its products and put jobs at risk. Fiona<br />
Dawson, president of global food, drinks and<br />
multisales, said in a speech to the American<br />
Chamber of Commerce to the European<br />
Union this morning that the cost of trade<br />
barriers would inevitably flow through to<br />
consumers and threaten the company’s<br />
Europe-wide supply chain. Mars makes<br />
Snickers, Maltesers and Uncle Ben’s, and<br />
employs more than 18,000 people across<br />
Europe, including 3,800 in the U.K.<br />
Behind the scenes in the Bundestag, one<br />
conservative politician is pulling strings<br />
to make sure the interests of German<br />
lawmakers are heard once the time comes<br />
to discuss Britain’s future relationship with<br />
the EU.<br />
Germany’s former Interior Minister Hans-<br />
Peter Friedrich, a 59-year-old Bavarian,<br />
leads a new Brexit working group of<br />
Chancellor Angela Merkel’s Christian<br />
Democrats (CDU) and their Bavarian sister<br />
party, his Christian Social Union (CSU).<br />
The conservative bloc of CDU and CSU<br />
is by far the largest group in the German<br />
parliament, holding almost half of all seats.<br />
Under German law the national parliament<br />
will have to ratify any deal covering<br />
Britain’s relationship with the rest of the<br />
EU once it has left the bloc.<br />
The working group’s guest list reads like a<br />
who’s who of Brexit negotiation VIPs. At<br />
their first closed-door meeting in February,<br />
Uwe Corsepius, Merkel’s chief adviser on<br />
European affairs, and Christian Calliess,<br />
legal adviser to the European Commission,<br />
came in. On Wednesday, Elmar Brok,<br />
former chair of the European Parliament’s<br />
Foreign Affairs Committee, and British<br />
Ambassador Sebastian Wood showed up<br />
for their second meeting. The plan for the<br />
next session in early April is to bring in a<br />
high-ranking member of the Commission’s<br />
Brexit task force.<br />
The goal of these early discussions is to<br />
speak with one voice as a conservative<br />
group, Friedrich said, though such sessions<br />
have the added benefit of signaling that<br />
the lawmakers are not willing to hand over<br />
the most important parts of the Brexit<br />
negotiations to unelected sherpas in the<br />
chancellory in Berlin and the Commission<br />
in Brussels.<br />
“We certainly don’t want to imply that<br />
the German government and its civil<br />
servants have no idea about the needs<br />
of people,” Friedrich stressed, “but as<br />
parliamentarians, we were elected to<br />
clearly formulate those interests, and not<br />
leave anything to chance.”<br />
It’s an open secret in Berlin that the<br />
U.K. hopes to find allies among Merkel’s<br />
conservatives, who traditionally have<br />
close ties with the car industry — one of<br />
Germany’s biggest exporters to the U.K.<br />
— and particularly in Bavaria, where trade<br />
relations with the U.K. are especially close.<br />
“Of course, Bavaria has a great interest<br />
in reaching an amicable settlement,”<br />
Friedrich admitted on Thursday, “But it’s<br />
not just Bavaria, it’s all of Germany, and<br />
essentially all of Europe, who has this<br />
interest. We need the Brits, for example,<br />
when it comes to security or making sure<br />
that the flow of goods and trade runs<br />
smoothly between the U.K. and the EU.”<br />
Brexit Files is compiled by Paul Dallison and<br />
Sanya Khetani-Shah. Insight is compiled by<br />
Janosch Delcker. <strong>MBR</strong><br />
Credit: POLITICO SPRL<br />
24
Malta Business Review<br />
ICT<br />
Choosing the right software<br />
implementation partner can<br />
make or break your project –<br />
and your bank<br />
Choosing the right software implementation<br />
partner can make or break your project –<br />
and your bank<br />
Business software projects are often<br />
complex and require a high degree of<br />
commitment from both the customer<br />
and supplier – commitment to effort and<br />
commitment to change.<br />
This is an area of Information Technology<br />
that is full of failed projects and of projects<br />
which fall short of meeting customer<br />
objectives. In fact, a recent CIO survey<br />
placed the level of customer satisfaction<br />
with ERP and CRM projects at the very<br />
lowest levels of all IT projects.<br />
In this area, Computime Software enjoys<br />
a consistently high customer satisfaction<br />
rating, with 96% of our clients saying that<br />
Computime exceeds their expectations,<br />
while 99% would recommend Computime<br />
to their peers. Computime have a positive<br />
track record of 35+ years in successful<br />
BY DARREN SAMMUT<br />
business software implementations and<br />
software development projects, and our<br />
philosophy is to be completely transparent<br />
with our clients from day one to completion,<br />
ensuring they understand the amount of<br />
time, effort, and cost required to implement<br />
a successful software project.<br />
We employ an experienced and multidisciplined<br />
team of experts, including<br />
technology specialists to ensure that the<br />
system is built using technology that is fit<br />
for purpose, performs well, and integrates<br />
into the customer's environment – but<br />
also usability experts to ensure that the<br />
software is easy-to-use by non-technical<br />
users, business experts who are able to<br />
interface with the customer's business<br />
users to ensure that the customer's<br />
business objectives are met, and finally<br />
project managers who oversee the whole<br />
process and work together with our<br />
account manager and the customer to keep<br />
the project on track.<br />
We utilise cutting edge technologies<br />
developed by our R&D team or from<br />
leading vendors to make maximum use of<br />
the various platforms which are available<br />
nowadays to everyone, such as the internet<br />
and mobile devices. At the same time we<br />
provide choices – for example if a customer<br />
prefers to run their solution from a more<br />
traditional on-premises server as opposed<br />
to a cloud-based solution, then this can also<br />
be easily achieved.<br />
We firmly believe that most projects should<br />
deliver value in stages, and expecting a<br />
project to meet all objectives in one single<br />
‘big bang’ is often a recipe for failure, as<br />
this approach puts a massive burden on<br />
both the customer and the implementation<br />
team.<br />
As a result, we normally recommend<br />
focusing initially on delivering a few small,<br />
but measurable objectives, together with<br />
the customer ensuring these are met, and<br />
then moving onto subsequent phases,<br />
always at the customer’s pace. Apart from<br />
everything else, customers are usually<br />
consumed with their day-to-day tasks, so<br />
planning a project in bite-sized phases is<br />
very often a preferred option.<br />
The customer engagement process that<br />
we adopt starts with our first meeting<br />
and builds one layer at a time, always with<br />
the objective of delivering the maximum<br />
benefit at minimal risk and cost to the<br />
customer.<br />
While we borrow from standard<br />
methodologies such as PRINCE II and<br />
Agile, we strive to ensure that our primary<br />
approach is pragmatic, not overly formal,<br />
and above all fit for purpose.<br />
Learn more about Computime Software:<br />
www.computimesoftware.com.<br />
Email us info@computimesoftware.com or<br />
call us +356 2149 0700. <strong>MBR</strong><br />
EDITOR’S<br />
Note<br />
Darren Sammut<br />
Operations Manager,<br />
Computime Software<br />
Darren has been working in IT for 12 years.<br />
He joined Computime in 2008 and has<br />
held roles in Quality Assurance, Project<br />
Management, and Operations Management.<br />
Darren has led projects in Oil & Gas,<br />
Banking, Telecommunications, iGaming, and<br />
many other industries. Currently, Darren is<br />
responsible for the delivery of all Computime<br />
Software projects.<br />
26
Malta Business Review<br />
TOP STORY: MIDDLE EAST PEACE<br />
ISRAEL AND PALESTINE<br />
HOPES FOR A LASTING PEACE IN THE REGION?<br />
THE EU AND THE MIDDLE<br />
EAST PEACE PROCESS<br />
UNRWA CHIEF ON GAZA:<br />
"WE'RE ESSENTI<strong>ALL</strong>Y TALKING<br />
ABOUT A TIME BOMB"<br />
A lasting peace between Israel and Palestine<br />
remains a priority for the European Union. In<br />
September 2015 MEPs called for a fresh EU<br />
approach to the Israel-Palestine conflict and for<br />
the resumption of credible peace efforts without<br />
delay. They also stressed the importance of<br />
preserving the viability of the two-state solution.<br />
In December 2014 MEPs voted overwhelmingly<br />
in support of the "in principle recognition of<br />
Palestinian statehood".<br />
The resolution of the Arab-Israeli conflict is of<br />
fundamental interest to the EU, believing that<br />
the best outcome would be a two-state solution<br />
with an independent, democratic, viable and<br />
contiguous Palestinian state living side-by-side in<br />
peace and security with Israel. <strong>MBR</strong><br />
ISRAELI PRESIDENT C<strong>ALL</strong>S ON<br />
MEPS TO HELP BUILD TRUST<br />
IN THE MIDDLE EAST<br />
“The elected Israeli leadership has been and is in<br />
support of two states for two peoples solution”,<br />
President of the State of Israel Reuven Rivlin, told<br />
MEPs on Wednesday. However “at this time, a<br />
permanent agreement for peace between us and<br />
Palestinians cannot be achieved”, he added, calling<br />
on EU to help build trust between the parties. <strong>MBR</strong><br />
VOTE: SHOULD PALESTINE BE<br />
RECOGNISED AS A STATE?<br />
Sweden recently became the first EU country in<br />
Western Europe to recognise Palestine as a state.<br />
Today MEPs will vote on a resolution calling for<br />
Palestine to be recognised as a state. Would such<br />
a move help defuse violence in the region? We<br />
discussed it with Martina Anderson (GUE/NGL,<br />
UK), chair of the delegation for relations with<br />
the Palestinian Legislative Council, and Fulvio<br />
Martusciello (EPP, Italy), chair of the delegation for<br />
relations with Israel. <strong>MBR</strong><br />
The hostilities in the Middle East also affect the five<br />
million Palestine refugees living throughout Jordan,<br />
Syria, Lebanon and the Palestinian Territories, with<br />
a risk of radicalisation as the region becomes more<br />
unstable. Pierre Krähenbühl, the commissionergeneral<br />
of the United Nations Relief and Works<br />
Agency for Palestine Refugees in the Near East<br />
(UNRWA), issued the warning when he addressed<br />
the EP's foreign affairs committee on 2 <strong>March</strong>. He<br />
also said the EU had a crucial role to play. <strong>MBR</strong><br />
EUROPEAN PARLIAMENT<br />
RESOLUTION ON RECOGNITION<br />
OF PALESTINE STATEHOOD<br />
The European Parliament supports "in principle<br />
recognition of Palestinian statehood and the two<br />
state solution, and believes these should go hand<br />
in hand with the development of peace talks,<br />
which should be advanced", it says in a resolution<br />
passed on Wednesday. To support EU diplomatic<br />
efforts in the Middle East peace process, it also<br />
decided to launch a “Parliamentarians for Peace”<br />
initiative to bring together MEPs and MPs from the<br />
Israeli and Palestinian parliaments. <strong>MBR</strong><br />
Palestinian President puts his<br />
state’s case to MEPs<br />
“It is time for our people to live in freedom,<br />
without walls and checkpoints”, urged President<br />
of the Palestinian National Authority Mahmoud<br />
Abbas in his address to MEPs on Thursday. He<br />
conveyed his people’s gratitude to the European<br />
Parliament for recognising a State of Palestine<br />
and criticised Israel for pursuing its occupation of<br />
Palestinian territories. <strong>MBR</strong><br />
Lebanon: better EU resettlement<br />
tools needed to help the country<br />
deal with refugee crisis<br />
From Syrian refugees on their way to being<br />
resettled to Europe to Palestine refugees who have<br />
been living in camps for years: members from the<br />
civil liberties committee delegation got to speak<br />
to many different people during their fact-finding<br />
mission to Lebanon on 19-22 September. They<br />
were there to assess the situation to help prepare<br />
future rules on the resettlement of refugees. They<br />
also spoke to representatives of local NGOs and<br />
large international organisations. <strong>MBR</strong><br />
PALESTINE PRESIDENT<br />
MAHMOUD ABBAS VISITS THE<br />
EUROPEAN PARLIAMENT<br />
Palestinian president Mahmoud Abbas visited the<br />
European Parliament in Brussels on 12 February<br />
where he was welcomed by EP President Martin<br />
Schulz. They had a meeting during which they<br />
discussed developments affecting the Middle East<br />
peace process. <strong>MBR</strong><br />
NABIL EL ARABY: "THE EU IS<br />
LOOKED UPON BY MANY AS<br />
THE CONSCIENCE OF MANKIND<br />
TODAY"<br />
Following the Paris attacks the secretary-general<br />
of the Arab League has urged greater cooperation<br />
between it and the EU to counter extremism.<br />
Addressing Parliament's foreign affairs committee<br />
on 20 January Nabil El Araby said "the problems<br />
we face now are of universal character and are<br />
not confined to one place." He outlined how the<br />
Arab world looks upon Europe and said that "the<br />
European Union has been to the forefront of all<br />
just causes." <strong>MBR</strong><br />
28
MOTORING<br />
Malta Business Review<br />
Striking contours, dynamically sweeping<br />
surfaces and coupé-like window lines<br />
characterise the exterior of the A-Class. With<br />
a new, more arrow-shaped front bumper, new<br />
LED High Performance headlamps and modified<br />
tail lights, the new generation emphasises the<br />
sportiness and dynamism of the successful<br />
compact-class model series.<br />
Countless possibilities are available to make the<br />
A-Class your own; from small details that add<br />
special touches, to comfort features which until<br />
recently were only reserved for the luxury segment.<br />
In fact the A-Class is the first Mercedes-Benz<br />
model to be available<br />
with comprehensive<br />
smartphone integration<br />
- the Apple® CarPlay®<br />
(for iPhone® owners)<br />
and MirrorLink®<br />
infotainment systems<br />
(optional extras). Now<br />
available at €<strong>29</strong>,700<br />
including a free 5 year<br />
service plan. <strong>MBR</strong><br />
The A Class<br />
Attractive, Affordable, Avant-garde<br />
The mark of your generation<br />
For more information or for a test drive kindly contact the<br />
Kind’s Showroom in Mosta Road Lija, on 23311138/ 23311142 or the Gozo Showroom on 21550962.<br />
www.mbrpublications.net<br />
<strong>29</strong>
Malta Business Review<br />
SPECIAL REPORT: PALAEONTOLOGY<br />
ANCIENT REPTILE MYSTERY<br />
SOLVED AS TWO EXTINCT SPECIES FOUND<br />
TO BE THE SAME<br />
Dean Lomax & Judy Massare examining<br />
ichthyosaurs at London Natural History Museum<br />
Artwork with 'bait ball' Ichthyosaur (c) Julio Lacerda<br />
Artwork with 'bait ball' Ichthyosaur (c) Julio Lacerda<br />
Ichthyosaurs, which are similar-shaped to<br />
dolphins and sharks, but are reptiles, swam<br />
the seas for millions of years during the<br />
Triassic, Jurassic and Cretaceous periods. They<br />
were the first, large extinct reptiles brought to<br />
the attention of the scientific world.<br />
Dean Lomax, a palaeontologist and Honorary<br />
Scientist at The University of Manchester,<br />
working with Professor Judy Massare of<br />
Brockport College, New York, have studied<br />
thousands of ichthyosaur fossils and have<br />
delved through hundreds of years of records<br />
to solve an ancient mystery.<br />
Many ichthyosaur fossils were found in<br />
England during the early 19th century, but it<br />
was not until 1821 that the first ichthyosaur<br />
species was described - called Ichthyosaurus<br />
communis. This species has become one of<br />
the most well-known and iconic of all the<br />
British fossil reptiles. A sea of Ichthyosaurus<br />
fossils can be seen on display at the Natural<br />
History Museum, London.<br />
In 1822, three other species were described,<br />
based on differences in the shape and<br />
structure of their teeth. Two of the species<br />
were later re-identified as other types of<br />
ichthyosaur, whereas one of these species,<br />
called Ichthyosaurus intermedius, was still<br />
considered closely related to I. communis.<br />
In the years that followed, many eminent<br />
scientists, including Sir Richard Owen (the<br />
man who coined the word dinosaur), studied<br />
ichthyosaur fossils collected from Dorset,<br />
Somerset, Yorkshire and other locations in<br />
England. Their studies and observations of<br />
Ichthyosaurus communis and I. intermedius<br />
resulted in confusion with the species, with<br />
many skeletons identified on unreliable<br />
grounds.<br />
Lomax said, “The early accounts of<br />
ichthyosaurs were based on very scrappy,<br />
often isolated, remains. This resulted in a<br />
very poor understanding of the differences<br />
between species and thus how to identify<br />
them. To complicate matters further, the<br />
original specimen of Ichthyosaurus communis<br />
is lost and was never illustrated. Similarly, the<br />
original specimen of I. intermedius is also lost,<br />
but an illustration does exist. This has caused<br />
a big headache for palaeontologists trying<br />
to understand the differences between the<br />
species”.<br />
In the mid-1970s, palaeontologist, Dr Chris<br />
McGowan was the first to suggest that<br />
Ichthyosaurus communis and I. intermedius<br />
may represent the same species. He could<br />
not find reliable evidence to separate the two<br />
species. Subsequent studies argued for and<br />
against the separation of the species.<br />
In this new study, the duo have reviewed all<br />
of the research for and against the separation<br />
of the two species. This is the most extensive<br />
scientific study ever published comparing<br />
the two. The duo confirm the species are<br />
the same and that features of Ichthyosaurus<br />
intermedius can be found in other ichthyosaur<br />
species, including I. communis.<br />
In recent years, the duo have described<br />
three new species and have provided a<br />
reassessment of historical species. Their work<br />
has provided a far superior understanding of<br />
the species than has ever been produced.<br />
The research has been published in Journal of<br />
Systematic Palaeontology. <strong>MBR</strong><br />
Creditline: Taylor & Francis Group<br />
To read the full article please visit: www.tandfonline.<br />
com/doi/full/10.1080/14772019.<strong>2017</strong>.1<strong>29</strong>1116<br />
Author<br />
ABOUT THE<br />
Dean Lomax is a<br />
multiple award-winning<br />
palaeontologist, science<br />
communicator and author.<br />
He has travelled around the<br />
world and worked on many<br />
fascinating projects from excavating dinosaurs<br />
in the American West to discovering new fossil<br />
hunting locations and describing new species of<br />
extinct marine reptiles in the UK. An Honorary<br />
Scientist at The University of Manchester,<br />
Dean is passionate about communicating<br />
palaeontology and actively engages with<br />
traditional and social media. He has written<br />
two books, numerous scientific papers and<br />
many popular articles and regularly appears on<br />
television, most recently as series advisor and<br />
recurring on-screen expert presenter for ITV’s<br />
Dinosaur Britain. Dean is also the patron of the<br />
UK Amateur Fossil Hunters organisation.<br />
30
MALTA<br />
BUSINESS REVIEW<br />
SPECIAL FEATURE: iGAMING SERIES<br />
iGAMING SPECIAL FEATURE<br />
HELPING CREATIVE PEOPLE ACHIEVE EXCELLENCE<br />
THE EMPLOYMENT BRANDING TOUR<br />
33<br />
34<br />
36<br />
Leo Vegas - The Lion's Den<br />
We find out why LeoVegas runs Europe’s fastest and most<br />
user-friendly mobile gaming platform<br />
The Employment Branding Tour: Catena Media<br />
Jackie Porsche writes about the most successful online<br />
lead generation companies within the iGaming industry<br />
Excellent Networking for BTOBET in Georgia<br />
We follow the multinational igaming software provider<br />
BtoBet in the Georgia Gaming Congress in Tbilisi
Malta Business Review<br />
SPECIAL FEATURE: iGAMING SERIES<br />
A company is as good as its people<br />
by Jackie Porsche<br />
NetRefer is the global leader in the provision<br />
of Performance Marketing. Established in<br />
2005, NetRefer provides the most complete<br />
and trusted ‘Performance Marketing’<br />
platform in iGaming and other verticals.<br />
The system is constantly developed and<br />
innovated in order to create a platform that<br />
unifies the activities of partners, customers<br />
and employees through a single universal<br />
measure in order to measure and manage<br />
marketing costs. By the end of 2016 the<br />
Customer Satisfaction Index (CSAT) was<br />
registered at 90%+. In relation to NetRefer’s<br />
customer service they have won multiple<br />
awards during 2016 including 3 Stevie’s<br />
and other recognitions. NetRefer created<br />
a culture that supports the delivery of<br />
high quality customer service within the<br />
business.<br />
As the saying goes, ‘A company is as good<br />
as its people’. Employees at NetRefer are<br />
considered as the beating heart of the<br />
Business. Their highly successful workforce<br />
is made up of highly motivated individuals<br />
who place clients at the heart of everything<br />
they do. The company philosophy focuses<br />
around attracting and retaining a strong<br />
pool of diverse talent who can add value<br />
to clients and the organisation. Timothy<br />
Buttigieg, the COO, remarked that NetRefer<br />
takes great pride in supporting its staff<br />
members realise their career aspirations<br />
through empowerment and clear career<br />
development plans. ‘Our culture is one<br />
that supports diversity, high performance,<br />
inspirational leadership, knowledge sharing,<br />
learning and growth’. All this ensures that<br />
the business is structured to succeed today<br />
and can evolve dynamically into the future.<br />
Apart from having a successful client<br />
facing organisation, the employee value<br />
proposition is just awesome! Employee<br />
ideas are embraced and they are<br />
empowered to be part of the NetRefer<br />
success story. Throughout my discussion<br />
with Timothy and Rianne Falzon, the HR<br />
Manager, it was quite evident that the<br />
organisation is after giving its workforce<br />
a safeguarded and flexible environment<br />
to work in. Such initiatives include a work<br />
from home policy to support family friendly<br />
measures and to give the opportunity for<br />
every employee to work close to their<br />
loved ones or in the comfort of their own<br />
preferred space.<br />
Group CEO, Raphael Arnold is a true<br />
believer and an evangelist of Maltese<br />
talent. His vision is to invest in the Maltese<br />
people and to create a secure working<br />
environment where people can learn,<br />
grow and share their ideas. This will in turn<br />
empower them towards contributing to the<br />
success of the business as well as towards<br />
the accomplishments of their professional<br />
career. NetRefer’s workforce split is 70%<br />
Maltese versus 30% International. This<br />
organisation is a national award winner!<br />
The more we go, the more NetRefer<br />
will consolidate and stabilise its self as<br />
a premium employer, now also making<br />
part of the Microsoft ‘Hi-Potential’ client<br />
programme whilst Investing in ultimate<br />
cutting edge technologies. One of the<br />
organisation top values is investing in<br />
people’s training with the ‘NetRefer<br />
Academy’ being their most recent project<br />
- An online learning platform where<br />
employees can learn on new products,<br />
processes and systems with the support of<br />
a virtual learning environment.<br />
Timothy Buttigieg – ‘NetRefer<br />
provides Unified Performance<br />
Marketing which empowers<br />
our clients to consistently<br />
outplay their competitors’.<br />
Employee investment is KEY. NetRefer<br />
offers its hard working organisation;<br />
annual company bonuses; salary increases<br />
based on individual performance; career<br />
development plans to support and retain<br />
talent in the business; training; knowledge<br />
share sessions; fully equipped multimedia<br />
training rooms; and above all an open<br />
door policy.<br />
Additionally, ongoing benefits are a<br />
given. Free Friday lunch; fresh fruit; gym<br />
membership; health insurance; team<br />
events; referral bonuses and a recreational<br />
zone comprising of table games & board<br />
games are some of the great initiatives<br />
one would come across.<br />
Without a shadow of a doubt, this is one<br />
of those organisations with huge employer<br />
branding value, utilising smart methods to<br />
retain their talent internally. Furthermore,<br />
being a Maltese managed success story<br />
makes me very proud! Way to go team<br />
NetRefer!! <strong>MBR</strong><br />
32
SPECIAL FEATURE: iGAMING SERIES<br />
Malta Business Review<br />
LEO VEGAS<br />
by Jackie Porsche<br />
My first impressions upon<br />
walking through the front<br />
door just lived up to their<br />
expectations. Numerous soft toy lions<br />
are placed everywhere in an office which<br />
cannot even be described by the words<br />
UBER cool. Hosted by Frida Svensson, the<br />
Head of HR and Roderick Spiteri Schillig,<br />
Head of Communications I was toured<br />
around what may be described as a forwardlooking<br />
organisation in every aspect.<br />
LeoVegas runs Europe’s fastest and most<br />
user-friendly mobile gaming platform<br />
offering 700+ casino games, the world’s<br />
largest suite of live casino entertainment<br />
in HD and their all new sportsbook. With<br />
cutting edge technology, innovative data,<br />
and a strong entrepreneurial management<br />
and team spirit, LeoVegas is recognised as<br />
an employer of choice within the iGaming<br />
industry.<br />
At LeoVegas, the most valued resource is<br />
their Lions – often referred to as ‘staff’ in<br />
other organisations. They currently have a<br />
strong team of 250+ people in the Malta<br />
office. The organisation places its people<br />
at the core of its operation, and not viceversa;<br />
they believe that LeoVegas is defined<br />
by the great people it is made up of.<br />
The working environment is both fun and<br />
efficiency-driven through a fine balance<br />
between working and recreational areas,<br />
including multiple terraces with almost<br />
360 degrees of stunning Sliema front sea<br />
views. LeoVegas is considered to be a<br />
young entertainment company (with the<br />
average age being less than 30 years) and<br />
whilst professionalism is a key component<br />
in everything they do, they also value a<br />
fun and friendly culture instilled between<br />
employees and also with their customers.<br />
Working at LeoVegas means<br />
that you wake up to a roaring<br />
morning, every morning. Our<br />
vision is to create the greatest<br />
gaming experience and be<br />
number one in mobile gaming<br />
Roderick Spiteri Schillig<br />
The internal culture cherishes the<br />
entrepreneurial spirit that permeates<br />
throughout the organisation. One can<br />
also experience the ‘start-up’ vibe where<br />
decisions convert into fast delivery results.<br />
The fusion of internal talent mixed with a<br />
culture promoting personal responsibility<br />
to reach shared goals works wonders.<br />
The organisation does not fall short from<br />
offering opportunities to employees to<br />
improve their skills and to better their<br />
position within the organisation. Recently<br />
they have been able to provide many<br />
opportunities to their employees and<br />
many have progressed up the success<br />
ladder. Make no mistake, a career at<br />
LeoVegas requires hard work which is duly<br />
recognised internally. So much so, that the<br />
reputation within the iGaming industry in<br />
Malta is that LeoVegas is a fun company<br />
to work for.<br />
The lions proudly offer some of the best<br />
employee benefits in Malta including<br />
fully paid private health insurance, sports<br />
allowances, fitness classes, a healthy snack<br />
bar that is always packed with free snacks<br />
and a scrumptious breakfast every Friday.<br />
Fun and adventurous staff events are<br />
organised throughout the year.<br />
LeoVegas works hard to keep their people<br />
happy, healthy and fit by providing a fun and<br />
flexible yet focused working environment.<br />
An internal survey shows that a whopping<br />
90% of the workforce would recommend<br />
a career at LeoVegas to their family and<br />
friends. This survey corroborates their<br />
Glassdoor account (social platform for<br />
employees to anonymously write about<br />
employers) in which current and past<br />
employees gave LeoVegas an overall 4.6<br />
(out of 5) stars and 100% of them would<br />
recommend them to a friend.<br />
Absolutely WOWED! *****<br />
<strong>MBR</strong><br />
ABOUT THE<br />
Authors<br />
Roderick Spiteri Schillig, Head of<br />
Communications, Leo Vegas together with<br />
an <strong>MBR</strong> Specialist, Jackie Porsche.<br />
www.mbrpublications.net<br />
33
Malta Business Review<br />
SPECIAL FEATURE: iGAMING SERIES<br />
The<br />
Employer<br />
Branding<br />
Tour<br />
by Jackie Porsche<br />
<strong>2017</strong><br />
Q1 Q2 Q3 Q4<br />
220<br />
employees<br />
speaking<br />
+28<br />
languges<br />
representing<br />
33<br />
countries<br />
Jenny Arnell: “We encourage<br />
employees to come and do<br />
what they enjoy doing best<br />
rather than just work.”<br />
Damien Azzopardi: “Our<br />
core values are curiosity,<br />
professionalism and passion –<br />
and we live those values each<br />
day through both our work<br />
and our people.”<br />
Catena Media sprouted in 2012<br />
from a shared hobby between two<br />
childhood friends. Since then, it<br />
has rapidly expanded to become one of<br />
the most successful online lead generation<br />
companies within the iGaming industry,<br />
consistently expanding into new markets,<br />
and acquiring an ever-growing portfolio of<br />
innovative websites.<br />
Catena Media customers have a wide<br />
array of sites to choose from in multiple<br />
languages, all providing customers with the<br />
information they need to make confident<br />
decisions when choosing an online casino<br />
or sportsbook of their choice.<br />
I was invited over to Catena Media’s office<br />
for lunch by Jenny Arnell, Fiona Ewins<br />
Brown and Damien Azzopardi, who are<br />
core members of the HR team at Catena<br />
Media.<br />
At first, I thought we would be going for<br />
lunch somewhere closeby to discuss<br />
their employer branding structure and<br />
initiatives, followed by an office tour.<br />
But hey, I was totally wrong – I enjoyed<br />
a delicious lunch prepared by Catena<br />
Media’s very own professional chef.<br />
Each day, Catena Media’s chef provides the<br />
company’s staff with a spread of options<br />
for meat-lovers, pasta fanatics, health<br />
evangelists and vegans. How cool is that?<br />
I was then given a tour of the office’s<br />
four floors – and instantly I could feel and<br />
understand there’s a considerable amount<br />
of growth going on within the organisation,<br />
which is reflected in the way the offices are<br />
structured and its high amount of people<br />
traffic in corridors and between floors. The<br />
vibe is great and on the rise!<br />
And that buzzing vibe is about to be<br />
taken to another level with the upcoming<br />
opening of Catena Media’s new<br />
headquarters in Gzira. The new office is<br />
set to be one of the most modern of its<br />
kind on the island, with large open spaces<br />
for both work and play for the company’s<br />
ever-expanding workforce to enjoy.<br />
Catena’s workforce grew from 70<br />
employees in 2015 to over 220 employees<br />
in Q1, <strong>2017</strong>, with employees currently<br />
representing 33 countries and speaking<br />
over 28 languages.<br />
Management recognises its workforce as<br />
its biggest asset, and says it’s the prime<br />
success factor of the company. Diverse,<br />
creative and innovative people holding<br />
an ‘outside the box’ mentality is what the<br />
organisation promotes in order to deliver<br />
the best solutions for their clients.<br />
The organisation preaches that creativity,<br />
passion and inspiration are sparked by a fun,<br />
collaborative and supportive environment.<br />
The culture strongly encourages its<br />
workforce to keep a curious and open mind<br />
to constantly improve the status quo at all<br />
times. Employees are heartened to push<br />
beyond their boundaries, to collaborate,<br />
and to think creatively and innovatively –<br />
and to not fear failure while trying.<br />
Keeping employees’ spirits and fitness levels<br />
high is at the pinnacle of the organisation’s<br />
priority list, in conjunction with promoting<br />
a healthy work-life balance. Each and every<br />
Catena Media employee is offered private<br />
health insurance, free exercise classes,<br />
daily fresh fruit smoothies, and an annual<br />
health benefit contribution.<br />
Encouraging an active social life is also<br />
important to Catena Media, and employees<br />
are provided with regular opportunities to<br />
unwind, socialise and get to know each<br />
other in non-working environments. This<br />
is achieved through regular company social<br />
events and team-building activities.<br />
The near future promises a very<br />
proactive organisation from a company<br />
HR perspective, with great focus being<br />
given to employer branding across the<br />
group’s offices. While keeping up with<br />
organisational growth and delivering<br />
improved company results, Catena Media<br />
promises to be an employer brand champ<br />
in the making. Would I work for this brand?<br />
Absolutely! <strong>MBR</strong><br />
34
SPECIAL FEATURE: iGAMING SERIES<br />
Malta Business Review<br />
Online Casino Reports IS new partner in<br />
Malta's iGaming Excellence Awards <strong>2017</strong><br />
Malta's iGaming Excellence Awards <strong>2017</strong><br />
(MiGEA) are pleased to announce that<br />
ONLINE CASINO REPORTS as their newest<br />
Media Partner.<br />
As we move along, our partners, sponsors,<br />
nominees and all participants will be<br />
receiving updates and e-newsles in the<br />
following days!<br />
The press release revealed the four<br />
“special offers” available to these with our<br />
new media partner:<br />
• A dedicated page to the MiGEA<br />
with a link and image that we have<br />
provided has been launched by<br />
Online Casino events directory: Here<br />
is our dedicated page for the event:<br />
http://www.onlinecasinoreports.<br />
com/events/the-malta-internationaligaming-excellence-awards.php?q=3<br />
• Online Casino Reports shall post<br />
articles about the event before it<br />
takes place, based on PRs/news that<br />
our partners, nominees and sponsors<br />
are free to send us send us (we usually<br />
rewrite these, and in other cases<br />
- share on our Facebook/Linkedin/<br />
Twitter profiles) and posting. We can<br />
also translate the news and post them<br />
in different languages which you can<br />
see on OCR list of local sites;<br />
• Online Casino Reports also have social<br />
media profiles (Twitter / Facebook<br />
/ Linkedin) where we will push the<br />
event.<br />
Please visit our dedicated web page:<br />
http://www.mbrpublications.net/<br />
maltas-igaming-excellence-awards-<br />
<strong>2017</strong>/?preview_id=<strong>29</strong>80&preview_<br />
nonce=d5fad7a167&post_<br />
format=standard&preview=true<br />
Please make sure you keep an eye out for<br />
more MiGEA-related news. If you have any<br />
event related or PR material you wish to<br />
post on all the above, please send them to:<br />
martin@mbrevents.com<br />
An acknowledgement and online link will<br />
be sent in reply.<br />
We thank you for your firm support and<br />
trust. <strong>MBR</strong><br />
By Martin Vella<br />
EnergyBet<br />
withdraws from<br />
Polish MarkeT<br />
It is with great disappointment that<br />
EnergyBet announces it will be<br />
withdrawing from the Polish market. In<br />
step with many other online international<br />
gambling services, EnergyBet will be<br />
ceasing to offer services to customers in<br />
Poland, effective as of April 1st <strong>2017</strong>.<br />
EnergyBet management have been<br />
watching developments regarding<br />
regulations in Poland closely for some<br />
time, and had hoped that the Polish<br />
government would listen to the advice of<br />
the European Union and other authorities.<br />
Sadly, however, this was not the case,<br />
and the new highly restrictive and<br />
hostile regulatory environment has made<br />
continued operations unviable.<br />
EnergyBet CEO Marcin Sapinski explained<br />
“The Polish market has always been<br />
very important to us, and we share the<br />
frustration of Polish customers. We will<br />
continue to monitor developments, with<br />
the aim of returning to the Polish market if<br />
things change. In the meantime, we would<br />
like to thank our Polish customers for their<br />
understanding.”<br />
EnergyBet will cease to direct advertising<br />
or promotions to the Polish market,<br />
and all EnergyBet affiliate partners have<br />
been instructed to remove advertising<br />
and promotions aimed at the Polish<br />
market, before April 1st <strong>2017</strong>. Accounts<br />
for all Polish residents will be closed<br />
and any balances returned, with bets<br />
placed before the cut-off date being<br />
honoured. The decision to cease offering<br />
EnergyBet services to customers is Poland<br />
was not taken lightly, and any resulting<br />
inconvenience and disappointment is very<br />
much regretted. <strong>MBR</strong><br />
www.mbrpublications.net<br />
35
Malta Business Review<br />
SPECIAL FEATURE: iGAMING SERIES<br />
EXCELLENT NETWORKING<br />
FOR BTOBET IN GEORGIA<br />
During the Georgia Gaming Congress in<br />
Tbilisi, the multinational igaming software<br />
provider BtoBet has met online and landbased<br />
Sports betting and Casino operators<br />
wishing to operate an advanced, modern<br />
and technological platform to develop<br />
their business, and speed up revenues and<br />
operations in the evolving Eastern European<br />
regulatory framework.<br />
In the new regulated markets expanding in<br />
Eastern Europe, such as the Czech Republic,<br />
Slovakia, Poland and Romania, amongst<br />
others, operators need the innovative<br />
and clever omnichannel platform with<br />
multi-currency and multi-jurisdiction<br />
characteristics, to administer their business<br />
seamlessly, land-based, online and mobile.<br />
In a farsighted perspective, operators<br />
of these countries have to be quick and<br />
grasp the opportunity offered by the nextgeneration<br />
technology to run the evolution<br />
of physical bet-shops into intelligent shops<br />
via a single channel, integrating web and<br />
physical stores by giving the opportunity to<br />
better understand players.<br />
BtoBet’s CEO, Kostandina Zafirovska<br />
highlighted:<br />
Attendees had the possibility to discover<br />
BtoBet’s next-level Sportsbook and Casino<br />
solutions, based on Artificial intelligence<br />
which benefit from the offers of the main<br />
leading supplier of sports betting content<br />
and 1000s of different games for casino<br />
players. The ultimate trading and risk<br />
management feature of the company’s<br />
solution, which is also geo-customizable,<br />
allows operators worldwide to minimise<br />
potential risks, ensuring maximum efficiency<br />
and safety. Attendees had the possibility to<br />
discover BtoBet’s next-level Sportsbook<br />
and Casino solutions, based on Artificial<br />
intelligence which benefit from the offers of<br />
the main leading supplier of sports betting<br />
content and 1000s of different games for<br />
casino players. The ultimate trading and<br />
risk management feature of the company’s<br />
solution, which is also geo-customizable,<br />
allows operators worldwide to minimise<br />
potential risks, ensuring maximum efficiency<br />
and safety.<br />
Commenting on the transformation of<br />
player expectations and new perspectives<br />
Kostandina Zafirovska BtoBet CEO<br />
to attract and retain East European players<br />
and bettors, Kostandina added:<br />
“AR is appealing to a greater number<br />
of customers combining entertainment<br />
and technology for seamless marketing<br />
strategies. The AR through the mobile<br />
app allows operators to open a direct and<br />
interactive communication with players,<br />
providing ultimate and peerless services<br />
(compared to retail) driving offers according<br />
to player’s interests, creating attractive<br />
rewards and interactive communication<br />
experiences. For example, a Virtual Avatar<br />
can replace the static communication via<br />
Sms - and email - in a more emotional and<br />
advanced way; the Bonus Hunting – apart<br />
from the 1 to 1 bonus delivery in Augmented<br />
reality - becomes a powerful unconventional<br />
marketing tool to promote the brand and<br />
push street players to play mobile and<br />
land-based; Odds comparison in AR can<br />
become an innovative instrument instead<br />
of expensive traditional media campaigns.”<br />
After Georgia Gaming Congress, BtoBet will<br />
showcase its AI igaming and sportsbook<br />
omnichannel platform at Enada Primavera<br />
and VIGE, in Rimini (15-17th <strong>March</strong>) and<br />
Vienna (20-22 <strong>March</strong>) respectively. <strong>MBR</strong><br />
CORPORATE<br />
Brief<br />
BtoBet is a pioneer in new technologies for<br />
iGaming operators and the betting industry<br />
by using technological intelligence as its<br />
main base for its products. It offers unique,<br />
customizable, secure and flexible cloudbased<br />
systems delivering unprecedented<br />
capabilities to drive sportsbook and<br />
iGaming business. BtoBet has 13 offices.<br />
The Technical team of the company is in<br />
Skopje and has an ever growing team of<br />
developers. BtoBet’s dynamic Sportsbook<br />
team operates from Rome, whilst Malta<br />
hosts the commercial and marketing<br />
centre. Visit our site on: www.btobet.com<br />
36
SPECIAL FEATURE: iGAMING SERIES<br />
Malta Business Review<br />
LVbet<br />
Supports<br />
International<br />
Womens’ Day<br />
and FORWARD<br />
LVbet is proud to announce its support of International Women’s<br />
Day (8th <strong>March</strong>), by donating a percentage of player deposits<br />
to FORWARD (Foundation for Women's Health Research and<br />
Development). 10% of all player deposits on a special promotion,<br />
running from Friday 3rd to Wednesday 8th <strong>March</strong>, will be donated<br />
to the charity.<br />
FORWARD is working to safeguard and promote the rights of girls<br />
and women across Africa, through partnerships in the UK, Europe<br />
and Africa. Particular focus is placed on tackling discriminatory<br />
practices that affect female health and dignity, especial female<br />
genital mutilations (FGM), child marriage and obstetric fistula.<br />
LVbet PR Manager, Simona Pinterova explained “The team at LVbet<br />
is a vibrant mix of sexes, nationalities and ages, and respect and<br />
equality are central to the workplace ethos – so the issues tackled<br />
by FORWARD strike a chord with our team, and we are delighted to<br />
be able to do something to help change lives for the better.”<br />
The specific promotion is offering LVbet customers a 25% Reload<br />
Bonus up to €200 + up to 200 Free Spins on popular slot game<br />
Fairytale Legends: Red Riding Hood - and LVbet will donate 10% of all<br />
deposits made using the bonus. As expected, LVbet customers have<br />
stepped up and embraced this great cause. LVbet will be announcing<br />
the total to be donated after the offer has finished.<br />
More information about FORWARD can be found at<br />
forwarduk.org.uk<br />
<strong>MBR</strong><br />
www.mbrpublications.net<br />
37
<strong>MBR</strong> Publications Limited<br />
PRESENTS<br />
Maltaʼs iGAMING EXCELLENCE AWARDS <strong>2017</strong><br />
Helping Creative People Achieve Excellence<br />
Corinthia Palace Hotel & Spa, San Anton, Malta | Friday 5 th May, <strong>2017</strong><br />
In Collaboration with:<br />
SIMON<br />
ESTATES<br />
FOR FURTHER INFORMATION CONTACT<br />
Margaret Brincat M: 9940 6743 E: margaret@mbrpublications.net
CORPORATE INTERVIEW OF THE MONTH<br />
Malta Business Review<br />
Paragon Europe<br />
with an active role during<br />
Malta’s EU Presidency<br />
Paragon Europe’s vision is to positively change our world for the better by assisting<br />
local and European regional stakeholders in sourcing EU funding to implement<br />
EU projects, bringing professional excellence to bear on behalf of the community.<br />
Paragon’s commitment to excellence is now being extended to Malta’s EU Presidency<br />
with a calendar of conferences to be held over the coming months as part of Malta’s<br />
official EU Presidency. EDWIN WARD, Chairman of Paragon Europe speaks to the<br />
Malta Business Review about these forthcoming events.<br />
What does Paragon Europe’s active<br />
involvement in the EU Presidency mean<br />
to you?<br />
For most of us, the thought of tiny Malta<br />
chairing the EU Presidency was a distant<br />
notion, a quasi-impossible idea to even<br />
imagine, let alone experience! And yet,<br />
here we are today, living a historic moment<br />
for our country, witnessing a milestone<br />
achievement for the nation as Europe’s de<br />
facto leaders. This will mean nothing if we<br />
as citizens do not do our part. We are being<br />
called to become protagonists through<br />
active participation by understanding<br />
the challenges, the threats and the<br />
opportunities that lie ahead and together,<br />
to find solutions for us all, and for the next<br />
generations. Perhaps this explains why I am<br />
so proud to Chair a pro-active company like<br />
Paragon Europe at this point in time.<br />
How does this fall within Paragon’s<br />
mission?<br />
Paragon Europe always understood and<br />
embraced the immeasurable opportunities<br />
that EU accession would bring to Malta and<br />
through the vision of Dr. Anton Theuma,<br />
Paragon’s founder, we wanted to grasp<br />
these opportunities to help those with a<br />
mission to bring change in their community.<br />
Through dedication, hard work, innovation<br />
and a lot of travel, Paragon Europe today is<br />
a Maltese company with the professional<br />
will and integrity to contribute both in Malta<br />
and in Europe, to the objectives of the EU<br />
Social Agenda and the ‘headline targets’ of<br />
the Europe 2020 Strategy.<br />
More tangibly, how does Paragon plan to<br />
bring more value to Malta’s EU Presidency?<br />
We started asking ourselves “what can we<br />
as Paragon bring to Malta at this very special<br />
moment in time? How could we leverage<br />
our years of experience in important areas<br />
such as Education and Training, Sustainable<br />
Development and Environment, Energy,<br />
Climate, Transport and Water, Cultural<br />
Heritage and Tourism, Social Inclusion, ICT,<br />
Innovation and Entrepreneurship?” It ws<br />
here that we decided that Paragon Europe<br />
should adopt an active role by doing what<br />
it does best: building collaboration with our<br />
networks and together with them address<br />
some very important issues concerning<br />
Corporate Governance, Climate Change,<br />
Transport, Energy, Innovation Funding,<br />
Intrapreneurship and Unemployment<br />
through a series of milestone conferences.<br />
Will you be tackling any specific subjects<br />
or sectors?<br />
We are looking at the main three priorities<br />
of Malta’s Presidency namely the<br />
Mediterranean, Maritime and Migration.<br />
In line with our mission, we will be<br />
delivering excellence through high-profile<br />
conferences with world-class speakers on<br />
Corporate Governance, Circular Economy,<br />
Urbanisation, Access to Finance and more,<br />
bringing together key stakeholders from<br />
national governments, corporate and civil<br />
society.<br />
The first conference will be the 20th<br />
European Corporate Governance.<br />
Yes, the 20th European Corporate<br />
Governance Conference will be held on May<br />
4th and will be Europe’s most important<br />
corporate governance conference this year.<br />
It will be hosted on behalf of the Institute<br />
of Directors Malta Branch together with<br />
ecoDa with the support of European<br />
<strong>Issue</strong>rs, Business Europe, EY EAME as a<br />
major sponsor and DG Justice, endorsed<br />
by the Ministry of Finance under the<br />
auspices of the Malta Presidency of the<br />
Council of the EU. It will explore corporate<br />
governance as a tool for rebuilding trust,<br />
generating shareholder value, redefining<br />
the CSR debate while discussing recent<br />
changes in corporate governance in the<br />
global context in relation to digitalisation<br />
processes as foreseen in DG Justice’s Green<br />
Paper on Company Law which is expected<br />
to go before the European Parliament in<br />
November and thereafter apply across the<br />
EU. More than 200 European Directors,<br />
Chairmen, CEO’s and Non-Executives are<br />
expected to attend supplemented by local<br />
experts and Directors.<br />
Edwin Ward, Chairman of Paragon Europe<br />
And the second conference will tackle the<br />
environment right?<br />
Indeed. The second conference will be<br />
led by Paragon Europe Executive Director<br />
Dr. Nadia Theuma and the topic will be<br />
specifically Towards a Zero Carbon Economy<br />
in the Mediterranean and Beyond. This<br />
conference will be organised in conjunction<br />
with the EU’s Climate-KIC project and with<br />
the support of the Maltese Ministry for<br />
Sustainable Development, Environment<br />
and Climate Change. This event will tackle<br />
global warming and the fact that if climate<br />
change is not mitigated, within the next 30<br />
years Malta could be very different to how<br />
we know it today. It will also discuss how<br />
innovation will be playing an extremely<br />
important role in confronting the challenges<br />
of climate change and how challenge-led<br />
innovation is confronting climate change.<br />
How do these events build a stronger<br />
context for Malta’s EU Presidency?<br />
Malta’s EU Presidency is indisputably<br />
happening at a very complex time for<br />
EU integration. When one takes into<br />
consideration the fact that Malta will be<br />
the last Mediterranean country to hold the<br />
Presidency before 2020, one understands<br />
better how this is an opportunity for the<br />
Mediterranean region. It is within this<br />
context that Paragon Europe has found a<br />
leading role to raise the profile of important<br />
issues in this historic time for Malta.<br />
For more information about these<br />
forthcoming events and for a more active<br />
collaboration with Paragon Europe, visit<br />
www.paragonevents.eu <strong>MBR</strong><br />
www.mbrpublications.net<br />
39
Malta Business Review<br />
DIGITAL CURRENCY TRADING<br />
The Biggest Major<br />
Bitcoin Crashes in<br />
the Last 10 Years<br />
by Scarlett Anderson<br />
Bitcoin underwent a lot of ups and downs<br />
in its brief history and we have made a a<br />
complete guide to bitcoin for those who<br />
need a speedy update on the bitcoin<br />
trading ecosphere. However for those<br />
who are quite familiar with bitcoin, here<br />
is our run down of major crashes during<br />
the early years of this digital currency<br />
experienced by Bitcoin traders. From the<br />
first bitcoin transaction in which resulted<br />
in the kick off the bitcoin blockchain on<br />
January 3rd 2009; To the mull restriction<br />
of bitcoin transaction by Chinese officials,<br />
the journey taken by bitcoin is long going<br />
and expanding.<br />
An Overview on Bitcoin Trading<br />
Bitcoin is undoubtedly the most popular<br />
digital currency that is created and<br />
stored online. The idea of Bitcoin was<br />
a brainchild of Satoshi Nakamoto – a<br />
gifted programmer. The main difference<br />
between Bitcoin and physical currencies<br />
is that Bitcoin can’t be mined (created)<br />
in unlimited numbers. On the other<br />
hand, central banks usually print their<br />
local currencies in large quantity just<br />
to settle their national debts etc. which<br />
consequently results in widespread<br />
inflation and other economic problems.<br />
There are a number of choices available<br />
for Bitcoin trading on margin. Let’s discuss<br />
those options and explain some effective<br />
means to forecast Bitcoin price. However,<br />
before coming to our subject matter let<br />
us warn everyone that trading Bitcoin on<br />
margin can be extremely risky because of<br />
its highly volatile nature. History shows<br />
that Bitcoin has a capability to move<br />
800$-900$ within 30 days – that’s the<br />
level of its volatility. The given below chart<br />
shows the highly volatile nature of this<br />
crypto currency.<br />
As opposed to major currency pairs that<br />
hardly move 1% a day, Bitcoin can move<br />
30% in a single day. If you are a good<br />
trader then consider trading Bitcoins<br />
without margin. However, we are aware<br />
that because of high Bitcoin price not<br />
everyone can afford trading Bitcoins<br />
without margin so let’s discuss some<br />
options for leveraged Bitcoin trading.<br />
Below are some popular trading platforms<br />
for leveraged Bitcoin trading;<br />
BTC-E<br />
BTC-E allows shorting of Bitcoin as well<br />
as leveraged trading. Shorting of Bitcoin<br />
means you can generate profits even<br />
when the price of Bitcoin is falling. This<br />
feature is particularly useful if you want<br />
to hedge your long Bitcoin positions. The<br />
Bulgarian exchange – BTC-E- offers worldfamous<br />
Metatrader platform for Bitcoin<br />
trading with leverage upto 1:3 and a small<br />
fee of just 0.3% per side.<br />
AVA Trade<br />
AVA Trade is a popular forex broker that<br />
allows leveraged Bitcoin trading through<br />
CFDs. The broker offers two Bitcoin CFDs<br />
that are Bitcoin Mini and Bitcoin Weekly.<br />
Bitcoin mini has a leverage of 1:2 and<br />
doesn’t expire while Bitcoin weekly has<br />
a leverage of 1:20 and expires on every<br />
Friday. Both CFD contracts use price feed<br />
from BTC-E. AVA Trade adds mark up of<br />
around $10 on spread.<br />
<strong>MBR</strong><br />
40
DIGITAL CURRENCY TRADING<br />
Malta Business Review<br />
THE HISTORY OF<br />
Major Bitcoin Crashes<br />
January 3<br />
2009<br />
February 9<br />
2011<br />
June 19<br />
2011<br />
February 11<br />
2012<br />
<strong>March</strong> 1<br />
2012<br />
August 17<br />
2012<br />
April 10<br />
2013<br />
December 5<br />
2013<br />
December 5<br />
2013<br />
February 7<br />
2014<br />
February 21<br />
2014<br />
February 24<br />
2014<br />
<strong>March</strong> 26<br />
2014<br />
August 19<br />
2015<br />
November 3<br />
2015<br />
January 14<br />
2016<br />
August 2<br />
2016<br />
The first Bitcoin transaction record kicks off the Bitcoin<br />
blockchain.<br />
Bitcoin achieves parity with the U.S. Dollar.<br />
Bitcoin crashes $3 within minutes to less than $16 after Mt.Gox<br />
hacking.<br />
Bitcoin nosedives $2 to almost $4 after Paxum stopped<br />
accepting Bitcoin.<br />
Bitcoin plunges to $4.89 after 46,000 Bitcoin were stolen in<br />
Linode hacking.<br />
Bitcoin plunges to $3 to less than $11 after Pirateat40 stopped<br />
Bitcoin payments.<br />
Bitcoin crashes $60 to just $122 as increased trading volume<br />
disrupts Mt. Gox servers.<br />
Bitcoin plunges $131 to $126 within minutes as Tradehill<br />
announces closure.<br />
Bitcoin nosedives $300 to $840 as China bans financial<br />
instituations from using Bitcoin.<br />
Bitcoin records $100-plunge as major exchanges experience<br />
widespread DDOS attacks.<br />
Bitcoin plunges $30 as Bitcoin miners and developers debate<br />
block size.<br />
Bitcoin plunges by almost $57 to $550 as Mt. Gox shuts<br />
down.<br />
Bitcoin plunges sharply by $150 to $453 as IRS declares<br />
Bitcoin to be a property.<br />
Bitcoin plunges $45 to $214 after the release of new client<br />
software XT Fork.<br />
Bitcoin fell by $50 to $334 as its sign was accepted into Unicode.<br />
Bitcoin records $40 decline as Mike Hearn terms Bitcoin a<br />
“Failure”.<br />
Bitcoin crashes $175 to $198 after unknown hackers stole<br />
18,866 bitcoins from Bitstamp.<br />
January 5<br />
<strong>2017</strong> Bitcoin plunges 31% to $889 as Chinese<br />
officials mull restriction of Bitcoin<br />
transactions.<br />
Source: © Investoo Group Ltd.<br />
www.mbrpublications.net<br />
41
Malta Business Review<br />
BUSINESS<br />
4 WAYS<br />
to Become a<br />
PAPERLESS<br />
BUSINESS<br />
By Laurie Leiker<br />
Ever since the 1980s, we have been<br />
dreaming of a world where we did<br />
not need so much paper. But it<br />
seems like there’s more paper being used<br />
now than ever before. In every office, in<br />
every city, people are printing out emails<br />
and reports so they can read it and mark it<br />
up, or, *gulp* “just to have.”<br />
Our mailboxes are still jammed with<br />
bills and letters. And not to mention the<br />
number of catalogues and flyers you get in<br />
the mail, both at home and in the office.<br />
Companies are spending millions to print<br />
paperwork- sharing it, filing it and then<br />
shredding it so no one can get their hands<br />
on it. What a waste.<br />
Luckily, it’s never been easier to do the<br />
responsible thing and use less paper. We’re<br />
here to discuss four ways that PandaDoc<br />
team can help your business cut your<br />
paper use completely.<br />
Use Technology to Reduce Your<br />
Reliance on Cash<br />
Sure it feels good to pull out a wad of bills<br />
(even if they’re all 1’s) to pay for dinner, but<br />
paper currency is a bit old-fashioned and<br />
not exactly eco-friendly. Besides, using a<br />
debit or credit card helps you keep track<br />
of your expenses because most banks offer<br />
free budget tracking to help you see where<br />
your money goes. Almost all smartphones<br />
have built-in payment functionality that<br />
replaces your credit and debit cards, so you<br />
can leave your bulky wallet at home. And<br />
as an extra tip, PandaDoc can help your<br />
customers embrace digital transactions<br />
by accepting secure credit card payments<br />
right inside your proposals, quotes, and<br />
invoices.<br />
Save Time, Money, and Trees with<br />
Paperless Invoicing<br />
Speaking of invoices, consider transitioning<br />
away from sending paper bills to your<br />
clients and sign up for paperless billing<br />
from companies you work with. Going<br />
paperless has helped thousands of our<br />
own users improve their cash flow and<br />
invoice tracking. Paperless invoices also<br />
save you money and time you’d normally<br />
spend printing, mailing, and following up<br />
on paper invoices. As an added bonus,<br />
you’ll likely reduce the clutter on your desk.<br />
Join Us in the Cloud<br />
Cloud services are the best thing for trees<br />
since, well, water. It’s true you can’t hug<br />
a cloud like you can a tree, but you can<br />
embrace it. There are a wealth of cloud<br />
storage options for today’s businesses, and<br />
we’re proud to integrate with the best of<br />
them, including Box, Google Drive, and<br />
Dropbox.<br />
We believe in cloud storage so much that<br />
we’ve built it right into PandaDoc, making<br />
it easy for you to store and organize your<br />
digital documents without needing any<br />
additional technologies. By leveraging<br />
cloud storage in your business, you’ll<br />
drastically reduce your reliance on paper,<br />
saving money and countless trees in the<br />
process.<br />
Streamline Sales with Digital<br />
Proposals<br />
You don’t have to get down on one knee<br />
to propose digitally. Think about the last<br />
proposal you received - at least five pages<br />
of important information that could just as<br />
easily been sent digitally. With PandaDoc,<br />
we’ve it easy to create, generate and sign<br />
proposals and other business documents<br />
faster than ever before. Digital proposals<br />
not only save trees but also open the door<br />
to a more efficient sales process.<br />
Today’s technology makes it easy to reduce<br />
your carbon footprint by using less paper.<br />
We would know -- PandaDoc is the digital<br />
document platform that more than 5,000<br />
companies use to create, send, track, and<br />
sign their digital documents every day.<br />
To learn more about how you can clean<br />
up your proposal process, download our<br />
eBook: "Proposal Automation - Automate<br />
Your Proposals Workflow with PandaDoc"<br />
today. <strong>MBR</strong><br />
EDITOR’S<br />
Note<br />
Laurie is a contributing<br />
author for Risr Marketing.<br />
She’s a published author<br />
and business coach,<br />
specialising in the<br />
appropriate and beneficial<br />
use of technology in the<br />
business world.<br />
42
ARTS<br />
Malta Business Review<br />
It’s never too late...<br />
to learn<br />
review and photos by Olga Saliba<br />
Chapel, 5070, Acrylic on canvas<br />
Schooners in Marsalforn, 40x30cm, Watercolour<br />
Mdina, 40x30cm, Watercolour<br />
Malta landscape with Luzzu, 45x30cm, Oil on Canvas<br />
Valletta, 120x70cm, Oil on canvas<br />
Ludmila Skrivanek,<br />
Art Exhibition, Corinthia Palace Hotel, 02/12/2016<br />
L<br />
udmila Skrivanek is Czech,<br />
was born in 1974 in the USSR,<br />
received two graduate degrees<br />
in Economics and information systems/<br />
technology, worked in the financial sphere<br />
more than 20 years... in spite of such<br />
serious no-nonsense speciality Ludmila<br />
is very sociable, multiple talented person<br />
and she has managed to combine love<br />
to the economics with her other such<br />
hobbies like painting, playing the piano,<br />
sailing and even sports therapy! She never<br />
stops learning! Ludmila is currently living<br />
in Malta and working as an auditor for the<br />
company Griffiths & Associates.<br />
Her first art exhibition was held in<br />
December 2016 in the Corinthia Palace<br />
Hotel in Attard under the auspices of<br />
Ray Piscopo. Painting in totally different<br />
techniques and styles (class of Anastasia<br />
Pace), Ludmila is not confined to one<br />
subject, everything is interesting for her -<br />
the urban landscape, architecture, marine<br />
and even... icons...bright, “screaming”<br />
colours, contrasts... almost all of the<br />
paintings are potent as bright flashes,<br />
they attract attention, not leaving anyone<br />
indifferent, her pictures pass on the<br />
message that she has something to say...<br />
it can be said that Ludmila like most artists<br />
is searching... whilst expressing herself...<br />
experiences, dreams, fantasies, thoughts,<br />
people, experiments... actually, she’s<br />
not drawing, she is changing the living<br />
space around her... MALTA is the sacred<br />
place under the sun, symbolic place of<br />
our world... she opened up on her own<br />
private Malta, what changed her and<br />
became a source of inspiration which she<br />
has embodied in her works... What else to<br />
add? Probably only... it’s never too late to<br />
learn and there are no restrictions for one<br />
to express oneself in art. <strong>MBR</strong><br />
www.mbrpublications.net<br />
43
Malta Business Review<br />
HIGHER EDUCATION<br />
Committed<br />
to Providing<br />
the Best<br />
Education<br />
Learning<br />
Experience<br />
OUR MISSION<br />
To enhance the level of Academic<br />
training and Tuition of both pre and<br />
post graduate levels by:<br />
• Contributing actively towards the<br />
propagation of equal opportunities<br />
for all.<br />
• Continually engaging in the pursuit<br />
of excellence.<br />
• Continually investing in its own<br />
people.<br />
• Striving to afford the best service to<br />
all our clients.<br />
• Establishing itself as a leader in the<br />
international education field.<br />
• Contributing towards the social<br />
welfare of the community.<br />
Learning a language or obtaining<br />
an academic qualification is more<br />
important than ever in the global<br />
economy. eie Educational Group provide<br />
students with a first-class educational<br />
teaching and training service at a fair price.<br />
Students ask for an excellent teaching<br />
environment so that they quickly progress<br />
through their course, but also that they will<br />
want to enjoy themselves whilst studying.<br />
At eie Educational Group, you will have a<br />
fantastic studying experience. eie encourage<br />
social interaction trough regular, fun and<br />
varied leisure programmes, as this improves<br />
a learning experience.<br />
eie Educational Group, was established in<br />
January 2000 and their success is built on<br />
a long-standing commitment to the specific<br />
needs of local and international students. eie<br />
constantly expands its worldwide networks,<br />
partners with established renowned<br />
organisations, invests in its facilities and in<br />
social commitments. The eie Educational<br />
Group is redefining the landscape of modern<br />
education.<br />
The eie Educational Group aims to develop<br />
the appropriate competencies and<br />
knowledge needed in planning, evaluation,<br />
research and development tasks in education<br />
and related fields in the midst of societal<br />
changes, both on local and global levels. This<br />
network gives eie the key to be competitive<br />
and to share the collective experience and<br />
continuous professional development with<br />
their cilients.<br />
In a fast moving world, challenges are<br />
demanding and change is constant.<br />
Tomorrow’s future depends on today’s<br />
knowledge.<br />
Through its companies, the eie Educational<br />
Group is able to offer the following services:<br />
Academic programmes - Certificate,<br />
Diploma, Bachelor, Master degrees<br />
in various subjects for young and<br />
mature adults are offered through<br />
eie Institute of Education (Licensed<br />
by the NCFHE as an institute of<br />
Further and Higher Education –<br />
License Number 2005-TC-001);<br />
Training programmes - Business<br />
courses, thematic seminars for<br />
business excecutives offered trough<br />
eie Mangement Centre;<br />
English Language courses - English<br />
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44
Malta Business Review<br />
eie educational group<br />
COMMITMENT TO EXCELLENCE<br />
The eie Educational Group<br />
is an acknowledged leader in international education<br />
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* Higher Educational courses - eie Institute of Education (NCFHE License Number 2005 - TC - 001)<br />
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45
Malta Business Review<br />
INTERNATIONAL WOMEN'S DAY<br />
THIS IS FOR YOU,<br />
Women Fighters On The<br />
FRONT LINES OF CREATIVITY<br />
BY RACHEL DEGHATI<br />
F<br />
or long hours I observed her,<br />
standing, reaching for the<br />
ephemeral inexistence of the<br />
material, in a strange face-to-face.<br />
I followed her with my gaze, as she pushed<br />
one of her slender fingers into the wet clay,<br />
playing it against her palm, hesitating over<br />
a curve, a hollow, filling it in, then taking<br />
up a misshapen clump, beginning over and<br />
over again. But that is not all...<br />
I saw her, attentive, loving, grazing the clay<br />
with infinite tenderness, smoothing out<br />
the bumps in a search for a fragile instant<br />
of harmony. A face emerged from her<br />
hands, that of an unfinished man, in the<br />
rough. Then, finally, she etched out a line,<br />
provoking the hint of a smile.<br />
At the Erbil University of Fine Arts, at the<br />
heart of the creative effervescence of<br />
students in a newly forming country, she<br />
seems to have found her place. She had<br />
resolved to begin a silent and intimate<br />
dialogue with him, her alter ego in clay<br />
that she had brought to life with her hands.<br />
I have always thought that woman is<br />
blessed with a supreme creative power,<br />
that of giving life to both things and human<br />
beings.<br />
In that moment, I remembered some of<br />
the fates of these Kurdish women—poised<br />
between struggle and grace, renunciation<br />
and creation, battlefront and hearth,<br />
shadow and light, sorrow and joy, winter<br />
and spring, between war and peace.<br />
The elders know that one must be born at<br />
least once in order to be reborn. Thus they<br />
sow the seeds of rebirth. You see, while it<br />
is woman who makes man, it is the culture<br />
transmitted from generation to generation<br />
that forges the strength and the identity of<br />
a people.<br />
Sometimes, a shadow darkens insouciance.<br />
But, here, more than ever, life is hope.<br />
Excerpt of "HOPE" from Kurdistan<br />
Renaissance project <strong>MBR</strong><br />
46
Malta Business Review<br />
WORLD ECONOMY<br />
CHINA'S ECONOMIC GROWTH<br />
COULD HELP OTHER<br />
DEVELOPING COUNTRIES<br />
by Justin Yifu Lin<br />
Research published today examines<br />
China’s recent successful economic<br />
growth and how this could be applied<br />
to help other developing countries grow<br />
their economies.<br />
The research from the journal Area<br />
Development and Policy, published<br />
by Taylor & Francis with the Regional<br />
Studies Association, shows that while<br />
other countries’ reforms in the 1980s<br />
and 1990s subsequently failed, China<br />
managed to achieve unprecedented<br />
economic growth. This means there<br />
is a potential for similar growth if<br />
other developing countries devaelop<br />
their economies according to their<br />
comparative advantages, as China did.<br />
The study also outlines how it was<br />
possible for China to achieve a prolonged<br />
period of growth, the price that has been<br />
paid for success, if and how this can be<br />
maintained, and the implications for<br />
other developing countries who wish to<br />
achieve similar growth.<br />
Author and former Chief Economist of<br />
the World Bank Justin Yifu Lin said, “It<br />
is the strategy for development and<br />
transition that determines success or<br />
failure in a developing country.”<br />
A key reason for China’s success was<br />
the pragmatic approach adopted, along<br />
with the advantage of backwardness,<br />
where developing countries benefit from<br />
imitating technologies and industries<br />
from high-income countries, which<br />
involves lower costs and fewer risks.<br />
Before 1979, China had chosen not to<br />
benefit from this advantage. The desire<br />
to rapidly build a strong national defense<br />
system and advanced capital-intensive<br />
modern industry meant it was necessary<br />
to do the innovation itself in a country<br />
lacking capital but with abundant labor.<br />
The research suggests there is potential<br />
for other developing countries to grow<br />
continuously for a prolonged period of<br />
time, but to achieve this it is necessary to<br />
do two things. The first is to develop the<br />
country’s economic strength according<br />
to its comparative advantages. The<br />
second is not to immediately expose<br />
uncompetitive domestic industries to<br />
international competition. It is important<br />
for developing countries to learn from<br />
one another instead of using theories<br />
generated from developed countries<br />
because of the differences between<br />
developed and developing countries.<br />
Despite the successes of China’s<br />
economic growth, Lin identifies that<br />
there remain drawbacks including<br />
corruption, environmental degradation<br />
and increased income disparities<br />
between the rich and poor.<br />
The question remains as to whether<br />
China can maintain dynamic growth in<br />
the coming decades. There is potential<br />
for continued growth but recent figures<br />
show decelerated growth in comparison<br />
to previous years. Lin argues that the<br />
deceleration is mainly due to external<br />
and cyclical factors, and is confident that<br />
China is on track to join the world’s highincome<br />
countries.<br />
<strong>MBR</strong><br />
Creditline: Taylor & Francis<br />
Read the full article online: http://www.<br />
tandfonline.com/doi/full/10.1080/2379<br />
<strong>29</strong>49.<strong>2017</strong>.1<strong>29</strong>8971<br />
<strong>MBR</strong><br />
48
Malta Business Review<br />
CYBERCRIME MALTA CONFERENCE <strong>2017</strong><br />
in the new Cyber Defence Operations<br />
Centre, or our customers, in the Enterprise<br />
Cybersecurity Group. We’ve also increased<br />
collaboration across the company so that<br />
our built-in security technologies work<br />
together to deliver a holistic, agile, security<br />
platform. All this forms part of our constant<br />
commitment to protect our customers.<br />
Microsoft in fact, invests more than a billion<br />
dollars a year in security related R&D to help<br />
protect its customers,” added Panayiotis<br />
Ioannou.<br />
Thanking Microsoft for its support, Dr<br />
Antonio Ghio and Mr Robert Farrugia,<br />
respective Presidents of MITLA and ISACA<br />
Malta explained how this conference is<br />
being hosted within a current local context<br />
of a growing economy which is becoming<br />
increasingly dependent on technology and<br />
as such, needs to bolster cybersecurity with<br />
the aim of mitigating costs, risks and threats.<br />
MICROSOFT is Platinum Sponsor of the<br />
forthcoming Cybercrime Malta Conference<br />
<strong>2017</strong>, a conference that will discuss the most<br />
recent trends in cybercrime, cybersecurity<br />
technologies and practices adopted against<br />
cybercrime. The event is being organised<br />
jointly by ISACA Malta Chapter and the Malta<br />
IT Law Association (MITLA).<br />
The speaker-line up should offer an interesting<br />
variety of perspectives ranging from some of<br />
the industry’s biggest international players<br />
to more local and practical insight. They<br />
include Axel Voss MEP - EPP Coordinator for<br />
Legal Affairs, Uwe Rasmussen, Legal Counsel,<br />
Digital Crimes Unit at Microsoft, Enrico<br />
Bellini, Public Policy Senior Analyst at Google,<br />
Luis Enrique Oliveri from IBM Global Security<br />
Services, Dr. Jan Ellermann, Senior Specialist<br />
at EUROPOL’s Data Protection Office,<br />
Patrick Curry, CEO of Multinational Alliance<br />
for Collaborative Situational Awareness,<br />
Joseph Cuschieri, Executive Chairman,<br />
Axel Voss MEP - EPP Coordinator<br />
for Legal Affairs – one of the main<br />
speakers during this conference<br />
MICROSOFT Platinum<br />
SPONSOR OF CYBERCRIME MALTA CONFERENCE <strong>2017</strong><br />
By James Vella Clark<br />
Malta Gaming Authority, Inspector Timothy<br />
Zammit, from the Cyber Crime Unit at the<br />
Malta Police Force, Prof Joe Cannataci, UN<br />
Special Rapporteur on the Right to Privacy<br />
and Raef Meeuwisse, author of a number of<br />
publications about cybersecurity.<br />
“Microsoft uses its unique insight to<br />
understand cybercrime threats with the sole<br />
aim of protecting its customers better against<br />
identity attacks, accidental or intentional<br />
loss of corporate data and the installation of<br />
malware. This is why Microsoft is proud to be<br />
Platinum Sponsor of this event and support<br />
MITLA and ISACA Malta in the organisation<br />
of this important event,” says Panayiotis<br />
Ioannou, Country Manager for Microsoft<br />
Malta.<br />
“When it comes to security, Microsoft’s<br />
approach reflects today’s realities of our<br />
mobile-first, cloud-first world. This includes<br />
bringing teams and technologies together<br />
to evolve our security posture, for example,<br />
“Government launched its National Cyber<br />
Security Strategy Green Paper in 2015 as a<br />
precursor to new legislation, however at<br />
MITLA, we believe it is high time for industry<br />
and regulator, the private and public sectors,<br />
to sit down at a common table to discuss<br />
concerns and initiatives. This conference will<br />
create the right forum for discussing pressing<br />
issues related to cybercrime, local and<br />
international cybercrime trends, emerging<br />
threats that strain the reach of the law, risks<br />
posed to critical national infrastructures,<br />
our legislative response, the rise of identity<br />
theft and online fraud, big data, information<br />
security, cybercrime and more,” said Dr Ghio<br />
and Dr Gatt.<br />
we believe it is high time for<br />
industry and regulator, the<br />
private and public sectors, to<br />
sit down at a common table to<br />
discuss concerns and initiatives<br />
The conference at the Radisson Blue Hotel<br />
in St George’s Bay will attract all those<br />
interested in cybercrime and cybersecurity,<br />
technology and cybersecurity professionals,<br />
lawyers and law professionals, law<br />
enforcement agencies and policy experts,<br />
professionals, C-level executives and people<br />
in management, academics, students and<br />
government officials.<br />
Registrations for the Cybercrime Malta<br />
Conference <strong>2017</strong> are open and may be found<br />
on the conference’s official website: The<br />
Cybercrime Malta Conference <strong>2017</strong><br />
http://cybercrimemalta.com <strong>MBR</strong><br />
50
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Malta Business Review<br />
EU: COHESION POLICY<br />
LOCAL LEADERS GATHER IN WARSAW WITH<br />
COMMISSIONER CREŢU AND VISEGRAD GROUP:<br />
Cohesion Policy is vital to build the future of the EU<br />
Investing more to reduce regional<br />
disparities and to mobilise regions and<br />
cities to create opportunities for citizens<br />
should be the key answer to the challenges<br />
of the post-Brexit scenario. This was the<br />
main message shared by members of the<br />
European Committee of the Regions (CoR)<br />
at a meeting in Warsaw on 2 <strong>March</strong> with<br />
the European Commissioner for Regional<br />
Policy Corina Crețu and the ministers for<br />
development from the Czech Republic,<br />
Hungary, Poland, Slovakia as well as<br />
Bulgaria, Croatia, Romania and Slovenia.<br />
Cohesion policy – worth €454bn until 2020<br />
– is by far the largest investment tool of<br />
the EU, supporting inclusive and smart<br />
growth in every European region. It reduces<br />
development gaps, spreads innovation and<br />
enhances the competitiveness of the EU<br />
economies by involving EU institutions,<br />
national governments as well as local and<br />
regional authorities.<br />
A day after the presentation of the<br />
European Commission White Paper on<br />
the Future of the EU, these concerns were<br />
discussed in Warsaw by members of the<br />
CoR's Commission for Territorial Cohesion<br />
Policy and EU Budget (COTER). "A strong<br />
Cohesion Policy, showing the benefits and<br />
solidarity of the EU at local and regional<br />
level, is decisive to address the current<br />
cycle of despair and disengagement. Our<br />
message from Warsaw is that the objective<br />
of economic, social and territorial cohesion<br />
is a key element for the future of Europe,"<br />
said COTER's chairman, Raffaele Cattaneo<br />
(EPP/IT), President of the Regional Council<br />
of Lombardy.<br />
In Warsaw, local leaders discussed and<br />
adopted a draft opinion on the future<br />
of Cohesion Policy after 2020, prepared<br />
by the President of the EPP Group in the<br />
CoR, Michael Schneider, Saxony-Anhalt's<br />
Secretary of State for EU Affairs.<br />
"No other EU or national policy can achieve<br />
what Cohesion Policy has helped to create<br />
in countries such as Poland or Germany<br />
in the past decades. It is one of the EU<br />
policies that has truly an impact on the<br />
everyday lives of our citizens, by creating<br />
opportunities and support for jobs, growth<br />
– contributing to a sense of Europeanness in<br />
an age of growing populism. That is why we<br />
must ensure that Cohesion Policy remains<br />
'the' investment tool of the European<br />
Union, supported in synergy by other funds<br />
and grants such as the European Fund for<br />
Strategic Investments or Horizon 2020," Mr<br />
Schneider emphasised.<br />
European Commissioner for Regional Policy<br />
Corina Creţu said: "Over the last months,<br />
we have heard more and more citizens<br />
tell us 'We feel politicians and institutions<br />
do not care about us, we feel left out!'<br />
Therefore, it is time to give them a strong<br />
signal. Our message to them must be that<br />
Europe cares. And what better way to prove<br />
it than through Cohesion Policy? Cohesion<br />
Policy's aim is to leave no one behind, to<br />
improve everybody's daily life. This is why<br />
we must fight for it and for its future as it<br />
is our common future. Jobs and growth<br />
through Cohesion Policy, yes; but jobs and<br />
growth for all, for all regions."<br />
The meeting was held in parallel with<br />
a ministerial gathering of the Visegrad<br />
Group+4, at which ministries for economic<br />
12th meeting of the COTER Commission in Warsaw<br />
development from the Czech Republic,<br />
Hungary, Poland, Slovakia as well as<br />
Bulgaria, Croatia, Romania and Slovenia<br />
adopted a document stressing the vital role<br />
of Cohesion Policy for the future of the EU.<br />
"Cohesion Policy must be reformed in a way<br />
to remain in the interest of all EU Member<br />
States and regions and be an important,<br />
useful instrument for the achievement of<br />
the EU's strategic long-term goals, while<br />
promoting issues of key importance for<br />
particular regions," added Deputy Minister<br />
of Economic Development Jerzy Kwieciński.<br />
At a high-level conference held on 3 <strong>March</strong>,<br />
experts and practitioners exchange views<br />
on how to simplify the EU's Cohesion Policy<br />
while making it more effective and more<br />
responsive to the needs of local economies.<br />
The CoR will discuss and adopt its opinion<br />
on the future of Cohesion Policy at its<br />
plenary session on 10 May. <strong>MBR</strong><br />
Credit: Pierluigi Boda (IT, EN)<br />
pierluigi.boda@cor.europa.eu<br />
EDITOR’S<br />
Note<br />
The EU’s Cohesion Policy is implemented over a seven-year cycle (2014-20) through five European Structural and Investment Funds (ESI<br />
funds):<br />
• European Regional Development Fund (ERDF): promotes balanced development in the EU’s regions.<br />
• European social fund (ESF): supports employment-related projects throughout Europe and invests in Europe’s human capital – its<br />
workers, its young people and all those seeking a job.<br />
• Cohesion Fund (CF): funds transport and environment projects in countries whose gross national income (GNI) per inhabitant is less<br />
than 90% of the EU average. In 2014-20, these are Bulgaria, Croatia, Cyprus, the Czech Republic, Estonia, Greece, Hungary, Latvia,<br />
Lithuania, Malta, Poland, Portugal, Romania, Slovakia and Slovenia.<br />
• European Agricultural Fund for Rural Development (EAFRD): focuses on resolving the particular challenges facing the EU’s rural areas.<br />
• European Maritime and Fisheries Fund (EMFF): helps fishermen to adopt sustainable fishing practices and coastal communities to<br />
diversify their economies, improving the quality of life on Europe’s seaboard.<br />
The total allocations for 2014-20 are 454bn from the EU budget, matched by 183bn from national funds. With a total value of 638bn,<br />
Cohesion Policy is the Europe’s main investment tool. It is managed in partnership by the European Commission, national governments and<br />
regions. More than 176bn have already been invested in the real economy of the EU since the beginning of the current programming period.<br />
For more information and country-specific trends and figures, please consult the Cohesion Open Data Portal.<br />
52
FINE DINING<br />
Malta Business Review<br />
Looking Back on Sciacca’s Beginnings<br />
From the moment you enter into the world<br />
of Sciacca, be it the Paceville or Valletta<br />
restaurant, there’s that undeniable sense<br />
of authenticity and genuineness. Founder<br />
and owner, Noel Zammit has always had<br />
that innate passion for anything that had<br />
an affinity to the culinary world. As time<br />
passed, his interest in the catering industry<br />
grew stronger. Needless to say, he wanted<br />
to build a more solid relationship with<br />
the gastronomy. To do this he decided<br />
to invest time and money in what he had<br />
the most passion for: food. And thus, his<br />
journey into becoming a restaurateur<br />
began…<br />
Modest beginnings: the inspiration<br />
behind Sciacca<br />
Noel’s love for food began at a very tender<br />
age. He used to enjoy watching his mother<br />
cook, observing her traditional techniques<br />
and perhaps, even ‘stealing’ her recipes.<br />
But of course, it didn’t stop there. From<br />
as early as 16 years of age, Noel made it<br />
a point to be a regular restaurant goer to<br />
many local establishments. Indeed, like<br />
clockwork, he made sure to jot down<br />
his weekly restaurant bookings into his<br />
already increasingly busy schedule.<br />
Each Sunday of every week presented<br />
Noel the opportunity to enter into a new<br />
environment: a different atmosphere,<br />
with a novel menu that displayed a<br />
smorgasbord of food, some of which he<br />
devoured with gusto, others he refused<br />
with abhorrence. Of course, like every<br />
restaurant goer, there were always those<br />
couple of places that he thought deserved<br />
a repeat visit, simply because they<br />
encapsulated what he looked for when it<br />
comes to the catering sector: good service<br />
coupled with honest, hearty food.<br />
Eventually, after borrowing and adapting<br />
ideas from his family members and<br />
friends, Noel quickly became enthused<br />
with the idea of cooking and hosting for<br />
entertainment purposes. Over time he<br />
started learning more about different<br />
styles of cooking through his extensive<br />
travels, noting and absorbing different<br />
culinary techniques and practising them<br />
at home. In due course, he started<br />
sharing his emergent skills when inviting<br />
loved ones at home, sometimes hosting<br />
luncheons for up to 30 people. It was at<br />
this moment Noel began to feel like he<br />
was completely in his element.<br />
Sciacca’s recipe for success<br />
In a nutshell, the secret to Sciacca’s success<br />
is very humble in its simplicity: making use<br />
of fresh and genuine products. It’s all about<br />
letting the food speak for itself, because a<br />
great dish shouldn’t be overpowered with<br />
over the top garnishes or a cacophony<br />
of ingredients. When looking Sciacca’s<br />
dishes, you can forget about unnecessary<br />
garnishes and over-embellished plate<br />
decorations. Simplicity is key, because<br />
ultimately, it’s all about making the food<br />
the star of the dish.<br />
Apart from freshness and genuine<br />
ingredients, Sciacca prides itself in having<br />
chefs that are constantly experimenting<br />
in the kitchen, striving for innovation,<br />
because to them, there’s always room for<br />
improvement and if there’s something that<br />
could be better, it’s a safe bet that they’ll<br />
make sure it will be an augmented version of<br />
their original idea. Through their creativity<br />
and imagination Sciacca’s culinary mavens<br />
make sure each meal is served from the<br />
restaurant kitchen represents what the<br />
restaurant’s trademark.<br />
Noel was always interested in the food<br />
industry as he felt it was something that<br />
was deeply instilled in him ever since he<br />
was a child. Thus, he ultimately decided<br />
to take the plunge after years of serious<br />
contemplation. Starting a business comes<br />
with its fair share of challenges, and of<br />
course going into an already booming Food<br />
and Beverage industry is an even bigger<br />
risk, because there’s no in between: you<br />
either sink or swim. But what is life without<br />
risks? Cliché as it may sound, to fulfil one’s<br />
dreams, one must forget about remaining<br />
in their comfort zone. Noel’s only regret<br />
is not having started his business venture<br />
sooner. Basically, the main inspiration<br />
behind both of Sciacca’s restaurants is plain<br />
and simple: a passion for good quality food.<br />
We hope you’ve enjoyed reading the brief<br />
history of Sciacca as much as we’ve enjoyed<br />
reminiscing on our beginnings. If you’d like<br />
to come and have a taster of the fruits of<br />
our labour and relish the essence of our<br />
culinary creations, we encourage you to<br />
book a table at Sciacca. We work tirelessly<br />
to invent dishes that truly personify<br />
Sciacca’s brand.<br />
Remember to follow us on Facebook and<br />
Twitter. <strong>MBR</strong><br />
www.mbrpublications.net<br />
53
Malta Business Review<br />
REBRANDING<br />
Malta Payments Company, Swish,<br />
Rebrands as Truevo<br />
Swish, the Malta-based acquirer and payment solutions<br />
provider, rebranding as Truevo<br />
Swish Payments Ltd, the Malta-founded<br />
card acquirer and payment solutions<br />
provider, will be rebranding as Truevo<br />
Payments on 1st <strong>March</strong> <strong>2017</strong>.<br />
Founded in 2012, Swish enables European<br />
businesses to easily accept payments<br />
across various channels, including instore,<br />
online, over the phone and through<br />
mobile card terminals. The company also<br />
offers Original Credit Transactions for fast<br />
and convenient fund transfers to over a<br />
billion eligible Visa, Mastercard or Maestro<br />
cards around the globe.<br />
“The rebranding decision was taken to<br />
avoid confusion in the marketplace with<br />
a similarly-named peer-to-peer payment<br />
solutions company in Sweden”, says Steve<br />
Grech, company CEO.<br />
Grech explains that as a licensed financial<br />
institution and a full principal member<br />
of Visa and Mastercard, the company<br />
is uniquely positioned to provide card<br />
acquiring services across multiple<br />
channels at very low costs to its clients.<br />
Steve Grech, company CEO<br />
“It is our intention to provide merchants<br />
with an efficient alternative to the more<br />
traditional acquiring solutions provided by<br />
banks”.<br />
Under the new name, he says, Truevo will<br />
continue to deliver truly holistic payment<br />
solutions that facilitate convenient, fast<br />
and secure transactions.<br />
Apart from the new trading name and<br />
logo, it will be business as usual at Truevo<br />
from next month with no other changes<br />
for its clients or partners.<br />
<strong>MBR</strong><br />
54
DENTAL HEALTHCARE<br />
Malta Business Review<br />
Replacing a long-lost tooth<br />
with a Dental Implant<br />
Replacing a long-lost tooth with a more<br />
permanent solution is not always an easy<br />
task. Teeth like the upper or lower first<br />
molar or an upper central or lateral incisor<br />
are often missing from a young age. These<br />
cases normally arise due to failed root<br />
canal treatments, fractures or even trauma<br />
caused by a road-traffic accident. The status<br />
of the tooth site may vary considerably<br />
with the time lapsed to the type of incident<br />
causing tooth loss. Other factors such a<br />
tooth position as well as dental and oral<br />
health, also play an important part.<br />
A Case Study<br />
A young woman in her late 30s has a history of losing her upper central incisor in her<br />
teenage years. She has worn a fixed bridge attached to the one tooth on either side<br />
of the missing incisor. Over the years the gum and bone have receded leaving a large<br />
space and unaesthetic noticeable defect. She also has a high smile line exposing all<br />
the defects in the gum. Although she knew that a newer bridge would have already<br />
improved her smile, she opted for an implant regaining 3individual teeth instead of<br />
a 3-tooth fixed bridge. Bone was harvested from the lower wisdom tooth area and<br />
grafted in the area of the long-lost tooth. 4months post-grafting, an implant was<br />
placed with some minor additional bone grafting. Once healed she had 3 new allceramic<br />
single crowns fit into place.<br />
Taking for example the loss of an upper<br />
central incisor, this tooth is often lost at<br />
a young age; typically 7-12 years of age.<br />
The trauma would more often than not<br />
necessitate a root canal treatment. At<br />
the younger end of the spectrum the<br />
root development is often incomplete<br />
jeopardizing the long-term prognosis of<br />
the tooth. When more mature with its<br />
root end closed, the prognosis is better.<br />
This tooth however may still not offer a<br />
good prognosis. At times the trauma is so<br />
extensive that the tooth either falls out of<br />
its socket and is lost, or fractures at the<br />
mid or apical third of the root and must<br />
be removed at once. Soft tissue as well as<br />
bone is often lost.<br />
Once the tooth is out the ageing process<br />
starts taking place. The bone surrounding<br />
the area does not receive any biting<br />
stimulus and so starts resorbing. The gum<br />
also recedes and reduces in size. Over<br />
the years the area suffers considerable<br />
tissue loss resulting in difficulty for the<br />
implant surgeon to restore the area to the<br />
functional and aesthetic norm.<br />
The best way to replace a tooth with the<br />
above history is with a dental implant.<br />
However not until long ago the typical<br />
replacement was with a bridge or a<br />
denture. Today we know better and try<br />
not to involve adjacent teeth like when<br />
using a bridge. A denture too remains an<br />
undesirable removable prosthesis and<br />
where possible, should be eliminated. The<br />
implant carries many advantages. Besides<br />
being an independent structure it also<br />
reduces the bone/gingival tissue loss and<br />
when done properly facilitates hygiene<br />
maintenance. Ask your dentist! <strong>MBR</strong><br />
Extra-oral before treatment<br />
Intra-oral after treatment<br />
Extra-oral after treatment<br />
Intra-oral before treatment<br />
DR JEAN PAUL DEMAJO<br />
Dental and Implant Surgeon,<br />
Trained in London working in<br />
private practice in Malta<br />
www.mbrpublications.net<br />
55
Malta Business Review<br />
EU & GLOBAL NEWS ROUND-UP<br />
THE EMPIRE STRIKES BACK: Happy<br />
Commonwealth Day (said no one, ever, until<br />
now)! Fifty-two nations of the former British<br />
empire were officially marking those ties on the<br />
13th <strong>March</strong> <strong>2017</strong>, and Brexiteers will use the day<br />
to talk about a glorious free trade future outside<br />
the EU. In related news, the next Commonwealth<br />
summit will be held in the U.K., not Vanuatu, after<br />
a cyclone severely damaged the Pacific island<br />
nation’s infrastructure, the British PM is set to<br />
announce today. <strong>MBR</strong><br />
We spent the month of <strong>March</strong> skipping<br />
across the globe: From the traveling EU circus<br />
heading to Strasbourg, to Angela Merkel and Wolfgang<br />
Schäuble visiting Washington, then back to the<br />
Netherlands for Dutch elections Wednesday. Theresa<br />
May could trigger Article 50 any day, but Europe-<br />
Turkey relations have been lit to explode, giving Brexit<br />
some competition for column inches. <strong>MBR</strong><br />
NATO — ANNUAL REPORT RELEASED: NATO<br />
boss Jens Stoltenberg has published. Playbook’s<br />
NATO source says Stoltenberg’s outline shows how<br />
the alliance has responded to a tougher security<br />
environment, and will appeal to statistics geeks<br />
with a pile of new facts and figures, including<br />
on defense spending. Stoltenberg is expected<br />
to hammer home U.S. President Donald Trump’s<br />
demand (and the existing commitment by NATO<br />
members) for fairer burden-sharing between the<br />
U.S. and Europe and Canada. <strong>MBR</strong><br />
EUROPOL — CRIMINAL ORGANIZATIONS<br />
ON THE RISE: According to the EU police agency<br />
Europol, more than 5,000 international organized<br />
crime organizations are operating in the EU, up<br />
from 3,600 estimated in 2013. <strong>MBR</strong><br />
ITALY — THE ‘SOFT<br />
REVOLUTION’<br />
WITH A HARD EDGE<br />
IN RENZI’S PARTY:<br />
When Matteo Renzi<br />
decided to trigger a<br />
leadership contest<br />
in his Democratic<br />
Party, the former PM<br />
underestimated the<br />
Matteo Renzi<br />
risk of an open leftwing<br />
revolt, writes Giada Zampano. With the PD<br />
neck-and-neck in polls with Beppe Grillo’s antiestablishment<br />
5Star Movement, the man once<br />
known as “Demolition Man” may have bitten off<br />
more than he could chew. <strong>MBR</strong><br />
EUROPE-TURKEY<br />
RELATIONS AT BOILING<br />
POINT …<br />
Prime Minister<br />
Paolo Gentiloni<br />
PARLIAMENT IN STRASBOURG: The top VIP<br />
speaker is Italy’s Prime Minister Paolo Gentiloni.<br />
The big debates will be on conflict minerals and<br />
shareholder rights. Tighter food inspection rules as<br />
well as new gun controls should be agreed. <strong>MBR</strong><br />
Despite a lastminute<br />
campaign<br />
by Vicky Ford (one<br />
of the British MEPs<br />
excluded from the<br />
list because of Brexit)<br />
to get European<br />
Conservatives and<br />
Vicky Ford<br />
Reformists MEPs and<br />
staff to vote for her and other ECR members, all<br />
the group’s candidates combined scored less than<br />
Charanzová. The same goes for the four British<br />
MEPs on the shortlist. <strong>MBR</strong><br />
**A message from the EPP Group: A year<br />
after the Brussels attacks and on our initiative,<br />
the EP will discuss the EU’s security using the new<br />
instrument of topical debates. We will also make<br />
the case for the European Defence Union, which<br />
is already a legal possibility, and welcome the<br />
freeing-up of the 700 MHz frequency for 5G. <strong>MBR</strong><br />
COUNCIL — THE EFFECTS OF POLAND’S<br />
SUMMIT STAND: “EU takes a huge step<br />
forward,” concluded Der Tagesspiegel. “As the day<br />
the EU remembered its capacity to act — thanks to<br />
Jarosław Kaczyński! … A country that tried to use<br />
blackmail tactics for domestic reasons that had<br />
nothing to do with Europe’s common interests. In<br />
this case it was Poland. But this will be a lesson to<br />
others, too.” <strong>MBR</strong><br />
PARTY PEOPLE — SOCIAL DEMOCRATS<br />
MEET IN BERLIN TO DISCUSS FIGHT AGAINST<br />
POPULISM: A ‘Progressive Alliance’ convention<br />
began gathering Sunday in Berlin (not the be confused<br />
with the usual congress of the Party of European<br />
Socialists) and continues today. Heads of government<br />
in attendance include Stefan Löfven (Sweden),<br />
Paolo Gentiloni (Italy), Christian Kern (Austria) and<br />
António Costa (Portugal), as well as German Foreign<br />
Minister Sigmar Gabriel and Martin Schulz, the Social<br />
Democrats’ candidate for chancellor in Germany’s<br />
September general election. <strong>MBR</strong><br />
TRADE — EU-ASEAN RESTART TRADE<br />
TALKS: More good news for Trade Commissioner<br />
Cecilia Malmström. The EU and the 500 millionstrong<br />
Association of Southeast Asian Nations<br />
agreed this month they would start preparations<br />
to relaunch stalled trade talks. Meanwhile, the FT<br />
reported that a civil war has broken out within the<br />
White House over trade policy. <strong>MBR</strong><br />
ITALY SHOCKER<br />
— THE RAPE AND<br />
SLAVERY PROPPING<br />
UP SICILIAN<br />
Nicoleta Bolos and her baby<br />
daughter in Ragusa province.<br />
Photograph: Francesca Commissari for the Observer<br />
FARMING: This is a<br />
must-read from Lorenzo<br />
Tondo and Annie Kelly.<br />
“Hidden among fields<br />
of flapping white plastic<br />
tents across Ragusa<br />
province, 5,000 Romanian women like Bolos are<br />
working as seasonal agricultural workers. Their<br />
treatment is a growing human rights scandal, being<br />
perpetrated with almost complete impunity,” write<br />
Tondo and Kelly. “More than half of all Romanian<br />
women working in the greenhouses are forced into<br />
sexual relations with their employers. Almost all of<br />
them work in conditions of forced labor and severe<br />
exploitation.” <strong>MBR</strong><br />
Turkey President Erdoğan<br />
ERDOĞAN C<strong>ALL</strong>S DUTCH AUTHORITIES<br />
NAZIS: Turkey vowed to retaliate against the<br />
Netherlands in the “harshest ways” after Dutch<br />
authorities barred Turkish Foreign Minister Mevlüt<br />
Çavuşoğlu from landing in Rotterdam after a<br />
political rally at which he was slated to appear<br />
was canceled. A Dutch official told the Sunday<br />
Times’ Bojan Pancevski: “We wanted to come<br />
to an arrangement but [President Recep Tayyip]<br />
Erdoğan turned this into an issue about who is the<br />
boss in our own country.” <strong>MBR</strong><br />
First German calls for Turkey’s EU<br />
membership talks to end: Daniel Bössler<br />
writing in Suddeutsche Zeitung said the weekend<br />
dispute would mean “the formal end of accession<br />
negotiations with Turkey is inevitable.” We’re yet<br />
to see Frankfurter Allegemeine Zeitung, Bild or Die<br />
Welt join the chorus, but if you call modern-day<br />
Germans and their allies Nazis, it’s unlikely to be<br />
discreetly ignored. <strong>MBR</strong><br />
FRENCH ELECTION<br />
CORNER …<br />
Endorsements update: The deadline for<br />
presidential hopefuls to get 500 endorsements<br />
from local officials is Saturday. Top candidates<br />
François Fillon, Emmanuel Macron, Benoît<br />
Hamon and Marine Le Pen are all across the line.<br />
Radical left’s Jean-Luc Mélenchon still needs 68<br />
signatures. <strong>MBR</strong><br />
French power podcast: Playbook recommends<br />
for its Francophile readers the podcast from the<br />
weekly “L’Atelier du pouvoir.” <strong>MBR</strong><br />
CREDITLINE: BY RYAN HEATH | POLITICO SPRL<br />
56
EU & GLOBAL NEWS ROUND-UP<br />
Malta Business Review<br />
BIG MONTH, LADIES AND<br />
GENTS … with three major central bank<br />
meetings, a fraught election in the Netherlands,<br />
and the possible triggering of Article 50 by the U.K.<br />
So let’s take some of this in turn, shall we? <strong>MBR</strong><br />
Howard Archer<br />
Howard Archer at IHS<br />
Markit: “Of key interest in the <strong>March</strong><br />
meeting is whether or not the MPC are becoming<br />
more pessimistic about the U.K. GDP growth<br />
outlook given the current mounting signs that<br />
consumers are reining in their spending as the<br />
purchasing power is increasingly squeezed,” he<br />
writes in a note to clients. “While the Bank of<br />
England has been expecting consumer spending<br />
to slow, it may have been surprised by the overall<br />
softness of the recent data relating to retail sales,<br />
car purchases and consumer services. The Bank<br />
of England GDP growth forecast of 2.0 percent<br />
in <strong>2017</strong> is at the top end of projections, and it<br />
will look increasingly hard to reach if consumers<br />
sharply rein in their spending.” <strong>MBR</strong><br />
Equity investors should<br />
not worry too much about<br />
a hike: So says Patrick Moonen at NN<br />
Investment Partners. “From a historic point of<br />
view there is no convincing evidence that a U.S.<br />
rate hike is negative for the U.S. equity market,” he<br />
writes to clients. To be fair, he does admit that rate<br />
hikes have driven down equity valuations in the<br />
past but, at least during the last two rate-hiking<br />
cycles in 1994 and 2004, stock markets continued<br />
to move higher. <strong>MBR</strong><br />
Look out for key changes<br />
to the Fed’s post-meeting<br />
statement: Goldman Sachs’ Zach Pandl<br />
and Jan Hatzius believe they will all point to the<br />
Fed’s eagerness to raise rates a couple more times<br />
this year: “[The Fed will indicate] that risks to the<br />
economic outlook are ‘balanced’, and [signal]<br />
that the 2 percent inflation objective will likely<br />
be reached before too long. In the Summary of<br />
Economic Projections (SEP) we look for slight<br />
upgrades to GDP growth and core inflation,” they<br />
write in a note to clients. <strong>MBR</strong><br />
UniCredit’s<br />
Vasileios<br />
Gkionakis: “Wilders will probably shake<br />
the political landscape of the Netherlands, but he<br />
is unlikely to disrupt it.” <strong>MBR</strong><br />
NOW, THOSE MEMORABLE<br />
FOOTB<strong>ALL</strong> MATCHES: Thanks to the<br />
many readers who sent in their suggestions, after<br />
we were inspired by Barcelona’ stunning comeback<br />
against Paris Saint-Germain to ask for memorable<br />
football matches of all times. The obvious ones<br />
made it in, because they should: the 1999<br />
Manchester United victory against Bayern Munich<br />
in the Champions League Final and Liverpool’s<br />
“Miracle of Istanbul” against AC Milan in the 2005<br />
CL final.<br />
But some of the less-heralded entries were intriguing,<br />
including: Liverpool-Newcastle in the Premier League<br />
in 1996: 4-3 with the winning goal in the second<br />
minute of stoppage time; Sheffield Wednesday-<br />
Sheffield United in the 2000 League Cup; Real<br />
Madrid-Espanyol in La Liga in 2007; and Belgium-<br />
Austria 4-4 in the qualifiers for Euro 2012 <strong>MBR</strong><br />
Bank of England<br />
BANK OF ENGLAND PREVIEW:<br />
Unlike its U.S. counterparts (see below), the BoE<br />
is expected to stay put, both on interest rates and<br />
stimulus measures, despite growing inflation. That<br />
doesn’t mean that investors will tune out. <strong>MBR</strong><br />
FED PREVIEW: The Americans have<br />
the finger on the interest rate trigger. Investors<br />
absolutely expected a rate hike mid-march<br />
and will be parsing words by Janet Yellen very<br />
closely in the subsequent press conference.<br />
Barring an unforeseen event, markets’ reaction<br />
on the day should be muted since the hike<br />
should surprise no one. But how will markets<br />
react in the longer term? <strong>MBR</strong><br />
FT calls end of long bull<br />
market for US government<br />
bonds: The paper’s Joe Rennison and John<br />
Authers do the honours: “One of the longest and<br />
most important trends in world finance may be on<br />
the cusp of a reversal. U.S. 10-year Treasury bond<br />
yields, used as a benchmark in transactions the world<br />
over, have been in decline since inflation came under<br />
control in the early 1980s.<br />
“But in the past weeks, yields have risen to their<br />
highest in almost three years, while the U.S. jobs<br />
market has grown its fastest in more than a decade.<br />
With equity markets suggesting that growth and<br />
inflation are in store under President Donald Trump,<br />
and with the Federal Reserve committed to raising its<br />
base rates this week for the third time in a decade,<br />
some bond market luminaries are convinced that<br />
the great ‘bull market’ is over. From now, they expect<br />
interest rates to rise steadily.” <strong>MBR</strong><br />
THE INSTITUTE OF<br />
INTERNATIONAL<br />
FINANCE’S BART<br />
VAN LIEBERGEN:<br />
“Wilders’ Freedom Party<br />
seems to be running<br />
out of steam lately.<br />
Rather, a fragmented<br />
Bart van Liebergen<br />
parliament may arise in<br />
which no less than four parties may be needed<br />
for a governing coalition. Current PM Rutte of<br />
the conservative-liberal VVD is likely to lead that<br />
government, while his current junior partner<br />
Labor is set to lose these elections.” <strong>MBR</strong><br />
HSBC TO NAME TUCKER NEW<br />
CHAIRMAN: Sky News’ Mark Kleinman has<br />
the story: “HSBC Holdings, Europe’s biggest bank,<br />
is lining up the former Prudential chief executive<br />
Mark Tucker as its next chairman — a move that<br />
will have far-reaching implications for some of the<br />
world’s biggest financial services groups.” <strong>MBR</strong><br />
NEW YORK FINANCIAL PROBES LIKELY<br />
TO CONTINUE AFTER DEPARTURE OF<br />
TOP PROSECUTOR:<br />
The Wall Street<br />
Journal has the<br />
story: “The sudden<br />
departure of Preet<br />
Bharara, the top<br />
federal prosecutor<br />
in Manhattan, isn’t<br />
likely to change<br />
the course of<br />
Preet Bharara<br />
several high-profile<br />
investigations even as it raises uncertainty about<br />
his office’s long-term direction. On Saturday, Mr.<br />
Bharara was fired as Manhattan U.S. attorney, a day<br />
after the Justice Department asked the 46 remaining<br />
U.S. attorneys appointed by former President Barack<br />
Obama to step down. Mr. Bharara, who has served<br />
in that role since 2009 and had become prominent<br />
with a string of high-profile white-collar and public<br />
corruption investigations, refused to resign and was<br />
subsequently let go.<br />
“For the moment, Mr. Bharara’s departure is<br />
unlikely to have a significant impact on the pending<br />
investigations within the office, largely because the<br />
interim leader of the office, Joon Kim, is a close friend<br />
and longtime colleague of Mr. Bharara’s.” <strong>MBR</strong><br />
THANKS TO: FRANCESCO GUERRERA & ZOYA SHEFTALOVICH, POLITICO SPRL<br />
www.mbrpublications.net<br />
57
Malta Business Review<br />
RESEARCH DATA<br />
Giving<br />
Context To<br />
Research<br />
Data<br />
Rebecca Zammit<br />
Rebecca Zammit has just been<br />
appointed Director of MISCO<br />
International Limited, responsible<br />
for MISCO’s Marketing and<br />
Opinion Research services. In this<br />
interview, Ms Zammit explains<br />
how in today’s competitive<br />
environment, data is a very<br />
important currency and the more<br />
data is available for marketers<br />
and company leaders, the better<br />
and more effective their business<br />
decisions will be.<br />
A recently published review on<br />
smartinsights.com on what the toprated<br />
digital marketing techniques will<br />
be during <strong>2017</strong> reveals how Big Data<br />
(20.3%) together with Content Marketing<br />
(20.4%) will this year be the top marketing<br />
tools followed by Marketing Automation<br />
(10.3%), Mobile Marketing (9.2%) and<br />
Social Media Marketing (8.8%) amongst<br />
others.<br />
“Data however can also be very boring<br />
especially for all those who do not<br />
understand it. This is why we like building<br />
a story with the data. A story, puts the<br />
client in the right context which helps him<br />
understand where his business stands and<br />
where it needs to be taken.<br />
MISCO has been offering marketing and<br />
opinion research services for 33 years.<br />
Eventually, it developed the full range<br />
of data collection techniques now used<br />
through both quantitative and qualitative<br />
methods supported by a pool of around 80<br />
experienced and trained interviewers.<br />
“Our role is to help customers feel the<br />
pulse of people’s behaviour, attitudes,<br />
perceptions and opinions, identify and<br />
measure market size and market share,<br />
analyze the characteristics of markets,<br />
understand market developments and<br />
focus on the critical factors for success in<br />
marketing,” adds Rebecca Zammit.<br />
“Customers who engage MISCO’s<br />
Marketing and Opinion Research Section<br />
include national and international<br />
organisations, operating in both the private<br />
and public sector across a wide range of<br />
activities such as telecommunications,<br />
consumer products, banking and insurance<br />
services, transport, pharmaceutical and<br />
automotive sectors. MISCO is also very<br />
active in the areas of social research and<br />
opinion polling and has garnered extensive<br />
experience through its participation in<br />
numerous multi-country projects.”<br />
“Data is universal so really and truly,<br />
we are equipped to service any sector.<br />
However our experience and continued<br />
investment in technology enables us to<br />
be flexible in that we do not apply an offthe-shelf<br />
approach but devise a research<br />
methodology according to the particular<br />
needs of our customer.”<br />
With long years of experience, MISCO<br />
has had the opportunity to watch the<br />
sector evolve and give birth to new trends.<br />
One such trend is the increased use of<br />
mystery shopping exercises, a research<br />
methodology for which MISCO is very<br />
sought after.<br />
“We are living in an age where we all want<br />
to know how we are being perceived.<br />
Brands too want to constantly know how<br />
they are being received by their target<br />
audiences. Companies constantly request<br />
reviews and testimonials because these<br />
reinforce their public reputation. No<br />
wonder over the past few years most<br />
sectors have experienced a dramatic<br />
increase in the use of mystery shopping<br />
techniques to better understand what<br />
they can do to improve their processes,<br />
products and services,” added Rebecca<br />
Zammit.<br />
Another aspect that makes MISCO’s<br />
Marketing and Opinion Research Unit<br />
unique is the application of specific<br />
technology.<br />
“All the software we use for our research<br />
projects is developed in-house by our own<br />
people. This gives us added flexibility that<br />
allows us to adapt the research according<br />
to the particular client. We feel this is an<br />
important advantage for us given the<br />
increasing use of technology in today’s<br />
modern research methods.”<br />
But no matter which methods are<br />
employed during research, or how capable<br />
one is to interpret data, truth and integrity<br />
are two qualities that best define MISCO’s<br />
Marketing and Opinion Research services.<br />
“Clients sometimes hire our services<br />
expecting us to give them the answers<br />
they want to hear. We challenge the client<br />
and ask what the real problem is that we<br />
are trying to solve. It does happen that the<br />
problem that the client is trying to solve is<br />
a symptom of a much deeper issue. On a<br />
number of occasions the data we collect<br />
paints a different picture from what the<br />
client would be expecting. We know<br />
that the methods we use in our research<br />
processes, return us with a high level of<br />
accuracy with which we can assist our<br />
clients to move forward. Therefore, even<br />
when the results are way different from<br />
their expectations, clients always show<br />
us an element of trust. Being trusted and<br />
respected, helps our clients understand<br />
and accept our recommendations more,”<br />
concluded Rebecca Zammit. <strong>MBR</strong><br />
58
FINANCE DATA ANALYTICS<br />
Malta Business Review<br />
NSO data points to certain unsustainable spending patterns<br />
Government finance data released by the<br />
National Statistics Office point to further<br />
increases in recurrent expenditure and<br />
a substantial drop in capital expenditure.<br />
The drop in capital expenditure of €13<br />
million is, in fact, the major contributor<br />
to the lower consolidated fund deficit<br />
registered in January <strong>2017</strong>.<br />
A comparison between government<br />
expenditure data for January <strong>2017</strong> and<br />
that of January 2015 points to some<br />
worrying and unsustainable trends.<br />
Capital expenditure went down from €30<br />
million to €10 million representing a 68%<br />
drop. Recurrent expenditure during the<br />
same period went up by €<strong>29</strong> million or<br />
13%. Public service wages increased by €5<br />
million (9%), Operation and Maintenance<br />
expenditure by a further €5 million (35%)<br />
and Interest expenditure by €3 million<br />
(23%).<br />
Total revenue in January <strong>2017</strong> increased<br />
by €51 million when compared to the<br />
corresponding period of 2016. However<br />
nearly half of this increase was due to an<br />
increase in receivable grants amounting to<br />
€22 million.<br />
Total government debt in January <strong>2017</strong><br />
increased by €61 million when compared<br />
to the previous year and €301 million<br />
when compared to the January 2015.<br />
The data released today points to certain<br />
unsustainable spending patterns. Capital<br />
expenditure, essential to ensure that our<br />
economy remains competitive and that<br />
our infrastructure is capable of meeting<br />
present and future demands, is decreasing<br />
year on year. On the other hand, recurrent<br />
expenditure is shooting up as government<br />
continues its spending spree not least<br />
through the creation of hundreds of<br />
positions of trust across the public sector –<br />
a fact that was noted by the International<br />
Monetary Fund in their recent report on<br />
Malta’s economy. While government is<br />
finding solace in ratios, the undeniable<br />
fact remains that government debt in<br />
absolute terms shot up over the past four<br />
years. This debt will have to be carried by<br />
future generations. <strong>MBR</strong><br />
Source: Mario de Marco, Deputy Leader for<br />
Parliamentary Affairs, Shadow Minister for<br />
Finance, PN<br />
Payment Collection Period<br />
IN MALTA<br />
The Average DSO – Days Sales Outstanding<br />
or as also referred to ‘the payment<br />
collection ratio’ across all the Maltese<br />
business sectors as at 31 December 2016<br />
was 89.04 days.<br />
This figure was derived from a survey<br />
conducted by The Malta Association of<br />
Credit Management (MACM) amongst its<br />
members. MACM represents suppliers<br />
selling on credit in Malta and other<br />
creditors hailing from all sectors of the<br />
Maltese economy.<br />
compared to last year’s DSO figure.<br />
However, a DSO of 89.04 days is still<br />
relatively high when compared to the<br />
average DSO of other European countries.<br />
In fact, the average DSO for Malta comes<br />
very close to that of Italy (80 days)<br />
according to the European Payment Index<br />
issued recently by Intrum Justitia.<br />
MACM is committed to assist the Maltese<br />
business community securing sound cash<br />
flow and selling on credit profitably.<br />
<strong>MBR</strong><br />
The DSO figures for specific industries<br />
and sectors were also issued and<br />
communicated to the respective MACM<br />
Members who participated in this<br />
important exercise.<br />
MACM notes with that there has been<br />
a marginal improvement of 2.63 days<br />
www.mbrpublications.net<br />
59
Malta Business Review<br />
BUILDING & CONSTRUCTION<br />
WHY CONSTRUCTION CLIENTS<br />
SHOULD INVEST IN<br />
Health and Wellbeing<br />
A<br />
high-functioning, profitable<br />
building is no longer just about<br />
bricks and mortar. It’s not even<br />
just about the aesthetics of the design.<br />
Health and wellbeing plays an increasingly<br />
important role in the planning, design,<br />
the construction process and the finished<br />
product, and any construction client<br />
holding the purse strings would do well to<br />
not ignore this growing trend.<br />
By Katia Knox<br />
The relationship between people and<br />
the building in which they are working is<br />
vital. The way that buildings are designed,<br />
constructed and maintained impacts the<br />
way we work, sleep, what we eat, and how<br />
we feel. The right building can advance<br />
health, happiness, mindfulness and<br />
productivity.<br />
Health and wellbeing is the new frontier in<br />
construction, growing fast as we realise the<br />
many benefits it has. This is an opportunity<br />
for organisations to think differently and<br />
use their physical premises for competitive<br />
gain, whether that’s a construction client<br />
or an investor trying to command a higher<br />
price for a new, high-performing building<br />
or an occupier looking to take on a space<br />
needed to drive business success.<br />
Credit: Barbour Products; LinkedIn<br />
<strong>MBR</strong><br />
For architects and designers, the idea that<br />
buildings influence the health, wellbeing<br />
and productivity of their occupants is not<br />
new. But this type of thinking is still not<br />
influencing most design, financing and<br />
leasing decisions as much as it should.<br />
The Health and Wellbeing concept is<br />
making big noise in the industry, so buyers<br />
will keep a look out for buildings that<br />
adhere to the guidelines set out companies<br />
like WELL. And in the construction industry,<br />
it's always better to be a forerunner than a<br />
backbencher.<br />
Let’s have a look at the office sector. The<br />
physical work environment has an impact<br />
on the health and productivity of the<br />
office worker. Of course, the terms health,<br />
wellbeing and productivity encompass<br />
a whole range of related and complex<br />
issues. Health encapsulates physical and<br />
mental health, wellbeing hints at broader<br />
feelings or perceptions of satisfaction and<br />
happiness, and productivity refers more<br />
explicitly to business-oriented outputs.<br />
Clean air, for example, is a critical<br />
component to our health. Good indoor<br />
air quality, and also thermal comfort, high<br />
quality views, daylight, good acoustics and<br />
indeed location and amenities all play a<br />
crucial role in creating a healthy, productive<br />
workplace. And a productive workplace<br />
equals an easy sell of a profitable building.<br />
One way of promoting wellbeing is to have<br />
workspaces that employees can engage<br />
with and feel comfortable in. Conversely,<br />
a poorly designed workspace can quash<br />
any green shoots of creativity, good<br />
performance, engagement and innovation.<br />
ABOUT THE<br />
Author<br />
Katja Knox is an<br />
Editorial Account<br />
Manager, LinkedIn<br />
60
Malta Business Review<br />
BUILDING & CONSTRUCTION<br />
SILENCE IS<br />
GOLDEN<br />
AT NIGHT<br />
by Antoine Bonello<br />
Bliss is when someone can sleep<br />
comfortable in bed on a stormy night<br />
knowing that your house is protecting you<br />
and your loved ones from the elements, or<br />
if you are awake and drinking a nice cuppa<br />
while starring at the window waiting for the<br />
lightings to light the sky with their magic.<br />
But what happen when things go wrong or<br />
better why things go wrong. An old friend<br />
of mine who I haven’t see for a long time<br />
called me not long ago in the middle of<br />
the night, in a state of panic. He asked<br />
me what to do due to river like water<br />
infiltrations inside his house from almost<br />
everywhere. Later I came to know that this<br />
was mainly due to badly applied DIY with a<br />
low quality waterproofing membrane.<br />
The truth is that many of us here in<br />
Malta love the DIY, which in my opinion is<br />
something very positive. Waterproofing<br />
applications looks so simple on paper<br />
yet two important factors are always left<br />
out of the equation. First the qualities<br />
of the materials used and second the<br />
application itself. Here in Malta we have<br />
a huge problem with regards product<br />
Waterproofing must be applied also inside<br />
the drain<br />
and application knowledge, many are<br />
self-thought and they tend to pass their<br />
incorrect information to one another.<br />
What is worse is when one decides to visit<br />
the local ironmonger..., amazingly these<br />
people know it all, from the tiny screw of<br />
the flushing to the motherboards of the<br />
space shuttle. It is the place where one can<br />
hear all sorts of unthinkable solutions just<br />
to convince you to pick up that particular<br />
membrane or product, which usually<br />
carries the most profit. Let us start with<br />
the first problem, the product used itself.<br />
There are different types of membranes in<br />
the market. The term liquid membrane is<br />
very misleading as it groups varies types<br />
of membranes under one roof. This means<br />
that that the good the bad and the worse<br />
membranes are grouped under the same<br />
roof. Most liquid membranes fall in the<br />
category of plastics /acrylics, cement and<br />
latex, bitumen, resins, Polyurethanes and<br />
polyacrylics.<br />
The plastics/acrylics compounds or<br />
membranes lack UV resistance and will<br />
deteriorate after a year or two. The<br />
cement based which usually consists of a<br />
mixture of cement and latex invented way<br />
back in the 70’s is very rigid and fail when<br />
subjected to structural movements, the<br />
bitumen based are dark in colour absorb a<br />
lot of heat intake and melt at 35% definitely<br />
the worst of them all. The last three are the<br />
new generation of membranes they are<br />
designed to withstand almost everything.<br />
The resin based membranes that are CE<br />
certified can withstand UV rays, concrete<br />
expansion, foot traffic and direct bonding<br />
of tiles; some of them have micro fibres<br />
for extra strength and elasticity. A thermal<br />
version which can reduce heat intake<br />
inside the buildings by 90% also exists.<br />
The polyurethane membranes exist in<br />
two versions dual or single component.<br />
The single component is very delicate<br />
and if used incorrectly can create more<br />
damage than good. They are very sensitive<br />
to humidity and once the can is open<br />
must be used in a very short period of<br />
time and can’t be stored for the next day,<br />
while the two components can be mixed<br />
in the required quantities and are much<br />
stronger then the mono component.<br />
Polyacrylics on the other hand is the<br />
latest innovation they are a mixture of<br />
polyurethane, solvents and acrylics, they<br />
are proving to be also very reliable and are<br />
also reinforced with micro fibres. Of the<br />
above mentioned I personally would opt<br />
for the Resin liquid membrane as they are<br />
superior to the first three mentioned and<br />
it is almost as strong as polyurethane and<br />
polyacrylic systems while at the same time<br />
it is more economical.<br />
When it comes to application one has to<br />
bear in mind that materials alone is not<br />
enough. It is always recommended to<br />
sand and remove the previous coatings,<br />
an acid wash to eliminate moss and other<br />
microorganisms is a must and after at least<br />
24hours proceed with the application of<br />
the primer. What is a primer one might say?<br />
The primer is bonding agent that when<br />
applied on the surface stops concrete<br />
dusting and enhances the adhesion of the<br />
membrane. This will make sure that you<br />
will not experience any membrane peeling<br />
afterwards.<br />
When we apply the liquid membrane we<br />
must not reason in number of coats as<br />
62
BUILDING & CONSTRUCTION<br />
Malta Business Review<br />
this differs from one person to another. A<br />
popular misconception is that for a perfect<br />
application we must apply 2 coats, well<br />
its wrong. Membrane must be applied by<br />
weight, and for a good application strong<br />
enough to withstand the Maltese climate<br />
must be of not less than 1 kg of material<br />
per square metre, for sure this means not<br />
less than 3 coats if one presumes to apply<br />
an average of 300g per coat. The correct<br />
quantity of material applied must be<br />
according to the square metres of the roof<br />
(Ex 100sq m = 100kilos).<br />
Product knowledge and how to use the<br />
material correctly is the secret of an able<br />
installer and this applies also when it<br />
comes to DIY or a professional installer.<br />
A good advice if you opt to have your<br />
waterproofing needs carried out by third<br />
parties, always make sure they are members<br />
of the Malta Professional Waterproofing<br />
and Resin Flooring Association. Always ask<br />
to see the Association’s INST<strong>ALL</strong>ERS CARD.<br />
This will save you a lot hassle as improper<br />
roof protection by unaccountable or<br />
unethical persons can give way to a<br />
serious of unwanted damages. Over 80%<br />
of building damages originates from water<br />
intake. The result is an endless court case,<br />
if you are lucky enough to trace the guys<br />
who carried out the works. All this will<br />
eventually take years and prove fruitless.<br />
The Malta Waterproofing and Resin<br />
Flooring Association provide technical<br />
knowledge and professional formation to<br />
all Maltese installers who wish to improve<br />
their workmanship or start a carrier in the<br />
waterproofing business. The Association<br />
also assists its members by providing the<br />
services of a profession advisor when facing<br />
challenging situations or other difficulties<br />
during their works. The Association<br />
also provides its qualified members the<br />
Certified Installers Card. This is done to<br />
reassure the general public that the person<br />
is able to carry out the requested job at its<br />
best. All this is being made possible thanks<br />
to the Resin and Membrane Centre and<br />
NAICI International Academy. For further<br />
information with regards the Malta<br />
Professional Waterproofing and Resin<br />
Flooring Association visit our website on<br />
www.maltawaterproofing.com or call on<br />
27477647.<br />
<strong>MBR</strong><br />
Certifications & Standards of a<br />
good quality membrane<br />
For more information:<br />
www.maltawaterproofing.com<br />
+356 27477647<br />
We are Quality<br />
PROFESSIONAL WATERPROOFING MATERIALS & RESIN FLOORINGS<br />
Visit our showroom for professional advice on how to protect your home.<br />
The Resin and Membrane Centre, 264, Old Railway Track, St. Venera<br />
Web: www.theresincentre.com E-mail: info@theresincentre.com Tel: 27 477 647 Mob: 99 477 647<br />
www.mbrpublications.net<br />
63
Malta Business Review<br />
BANKING NEWS<br />
FIMBank announces<br />
USD 5.3 million<br />
profit for 2016<br />
Refocused strategy yields positive results<br />
The FIMBank Group’s return to<br />
profitability is the outcome of a successful<br />
consolidation and turnaround strategy<br />
launched in 2015. This is the highlight of<br />
the Group’s 2016 performance.<br />
FIMBank’s Group Consolidated Audited<br />
Financial Statements show that for the<br />
year ended 31 December 2016, the Group<br />
registered a profit of USD5.3 million,<br />
compared to a loss of USD7.1 million<br />
in 2015. At 31 December 2016, total<br />
Consolidated Assets stood at USD1.74<br />
billion, a substantial increase of 21 per cent<br />
over the USD1.44 billion reported at end<br />
2015, while total Consolidated Liabilities<br />
stood at USD1.57 billion, up by 24 per cent<br />
from USD1.27 billion in 2015. Operating<br />
income before net impairment for 2016<br />
stood at USD46.1 million, at par with<br />
2015 levels. On the other hand, during<br />
the year in review, net interest income<br />
decreased by USD7.6 million to USD22.0<br />
million. Operating expenses decreased<br />
by USD8.3 million, from USD47.0 million<br />
to USD38.7 million. Significantly, “as a<br />
result of energetic and consistent recovery<br />
efforts”, for the second year running<br />
net impairments saw a very significant<br />
decrease, this time by more than 70<br />
per cent, to stand at USD2.3 million,<br />
compared to USD10.3 million in 2015.<br />
Meanwhile, the Board of Directors will not<br />
be recommending a dividend, however,<br />
subject to the Regulator’s approval, the<br />
Board will be recommending a 1 for 80<br />
Bonus <strong>Issue</strong> of Ordinary Shares by way<br />
of capitalisation of the Share Premium<br />
Account.<br />
According to the FIMBank Group’s<br />
Chairman, Dr John C. Grech, the 2016<br />
financial results “are a vindication of our<br />
steadfast resolve to bring the Group back<br />
on the road to profitability following the<br />
bleak performance of 2014”. He explained<br />
that “after considerable effort and sound<br />
strategic decision-making, today we are in<br />
a position to witness the financial response<br />
to a successful turnaround strategy,<br />
superbly crafted and ably delivered by<br />
FIMBank’s management team, led by our<br />
CEO Murali Subramanian”. Dr Grech also<br />
referred to the fact that “on the back of<br />
consistent support of our controlling<br />
shareholders Fitch Ratings upgraded<br />
FIMBank to BB and its Support Rating to<br />
3 from 5”.<br />
Commenting on the financial results,<br />
FIMBank Group CEO Murali Subramanian<br />
stated that the pillars for the successful<br />
turnaround of the Group’s fortunes post-<br />
2014, included an improved origination<br />
strategy, the harmonisation of FIMBank’s<br />
product offering, exploring new product<br />
opportunities, developing a marketappropriate<br />
risk appetite, as well as the<br />
implementation of cost efficiencies across<br />
the whole Group. “These principles<br />
provided a platform from which FIMBank<br />
has, since then, been successfully<br />
stabilising its performance, growing its<br />
loan book and reversing the negative<br />
financial trend, eventually returning a fullyear<br />
profit by end-2016”.<br />
Mr Subramanian identified the<br />
strengthening of FIMBank’s management<br />
structure, the vigorous implementation<br />
of cost control measures, and the<br />
implementation of a common risk<br />
management framework, as key<br />
contributors to the success of the<br />
turnaround. From an operational<br />
perspective, during 2016 the re-alignment<br />
and streamlining of FIMBank’s international<br />
factoring strategy “proceeded as planned”,<br />
with the ongoing restructuring of business<br />
units across the factoring network.<br />
FIMBank’s CEO highlighted the Bank’s<br />
Shipping, Factoring as well as lending<br />
into selected Real Estate in Malta, as<br />
sectors expected to drive increasingly<br />
important revenue streams to the Group.<br />
He also mentioned the Group’s “successful<br />
approach to the retail depositor market,<br />
thanks to the diversification of our funding<br />
base and a reduction in the overall cost of<br />
funding”.<br />
Referring to the immediate outlook for<br />
the Group, Mr Subramanian said that “We<br />
will evaluate further avenues to diversify<br />
the target sectors wherever viable, in<br />
order to reinforce balance, and rebuild<br />
or consolidate the different portfolios”.<br />
He referred to the macro-economic<br />
outlook as encouraging, and reiterated<br />
management’s intention to continue<br />
monitoring closely developments in all<br />
the markets, “thus allowing us to exploit<br />
opportunities and protect ourselves from<br />
potential external risks to the business”.<br />
FIMBank’s CEO stated that “The overall<br />
objective is to continue growing our<br />
business to more sustainable levels of<br />
profitability, generating greater returns<br />
to shareholders, while strengthening our<br />
balance sheet further”. <strong>MBR</strong><br />
FIMBank p.l.c., Mercury Tower, The Exchange Financial & Business Centre, Elia Zammit Street, St. Julian's STJ 3155, Malta<br />
Tel: +356 21322100 - Email: marketing@fimbank.com<br />
64
GLOBAL ECONOMY<br />
Malta Business Review<br />
Deloitte<br />
Global<br />
Economic<br />
Outlook<br />
Q1 <strong>2017</strong><br />
As <strong>2017</strong> begins, the global economic<br />
environment is characterized by<br />
new political realities.<br />
In the United States, there is a new<br />
president with ideas and goals different<br />
from those of his predecessor. The US<br />
election has led to higher bond yields<br />
and a higher-valued US dollar based<br />
on expectations of faster growth and<br />
more inflation. In Europe, growth and<br />
inflation have begun to accelerate, yet<br />
unemployment remains stubbornly high<br />
in much of the continent. Meanwhile,<br />
important elections are on the horizon<br />
for both Germany and France, setting the<br />
stage for the policy environment in the<br />
coming year. In Asia, growth is stabilizing,<br />
but risks are piling up in the form of<br />
higher debts and rising trade tensions. In<br />
this edition of Deloitte’s Global Economic<br />
Outlook, economists across the globe<br />
examine the unfolding environment and<br />
offer their thoughts on how things might<br />
evolve.<br />
First, Patricia Buckley discusses the US<br />
economy in light of the election. She notes<br />
that the economy is in “fairly good shape,”<br />
but that the incoming administration has<br />
fiscal plans designed to boost growth<br />
and trade as well as immigration plans<br />
meant to shield the US economy from the<br />
vicissitudes of the global economy.<br />
In the second article, Alexander Börsch<br />
looks back at 2016 and how it was not<br />
a bad year for the Eurozone from an<br />
economic perspective. He discusses how<br />
the current environment sets the stage<br />
for continued moderate growth with rising<br />
inflation. On the other hand, he notes the<br />
political earthquakes that struck Europe<br />
in the past year, such as Brexit and the<br />
Italian referendum, as well as the various<br />
downside risks to Europe’s economy.<br />
In the third article, Dr Ira Kalish looks at<br />
the Chinese economy. He discuss how two<br />
issues in particular are likely to determine<br />
the path of the Chinese economy. First,<br />
trade is top of mind, with exports declining<br />
due to a high-valued currency, rising wages,<br />
and weak external demand. Moreover,<br />
the threat of protectionist action by the<br />
United States makes the trade outlook<br />
uncertain. Second, efforts to cool down an<br />
overheated property market are bearing<br />
fruit but threaten to undermine growth.<br />
Japan is the topic of the fourth article. Dr<br />
Ira Kalish examines how stronger exports<br />
have led to an acceleration in economic<br />
growth. Moreover, the weakness of the<br />
yen bodes well for continued export<br />
growth.<br />
In her article on India, Rumki Majumdar<br />
offers a detailed examination of the<br />
government’s recent and controversial<br />
demonetization. She notes the potentially<br />
disruptive effect of this policy.<br />
Mexico is the subject of our next article<br />
by Jesus Leal Trujillo and Daniel Bachman.<br />
The country has attracted quite a bit of<br />
attention given President Donald Trump’s<br />
talk about renegotiating NAFTA. Jesus and<br />
Danny examine the history of Mexico’s<br />
shift toward freer trade in the past two<br />
decades and the economic impact.<br />
In the next article, Akrur Barua examines<br />
Turkey, an economy with many positive<br />
attributes. However, currently Turkey faces<br />
some significant challenges, including<br />
terrorism, an influx of refugees, slow<br />
growth in export markets, and political<br />
uncertainty.<br />
Lester Gunnion examines the South African<br />
economy in the next article. He points to<br />
relatively slow growth and the necessity<br />
of tight monetary and fiscal policies,<br />
which don’t much help persistently high<br />
unemployment.<br />
In the final article, Akrur Barua and Anshu<br />
Mittal take a look at the global shipping<br />
industry. They discuss the upheavals facing<br />
the industry as a result of excess capacity<br />
and a slowdown in global trade.<br />
The Deloitte Global Economic Outlook Q1<br />
<strong>2017</strong> may be downloaded from http://<br />
deloi.tt/2lfr5hq. <strong>MBR</strong><br />
www.mbrpublications.net<br />
65
Malta Business Review<br />
NEWSMAKERS<br />
Maltco Lotteries presented<br />
Malta U21 Football Coach<br />
Silvio Vella with Coach of<br />
the Year Award<br />
Maltco Lotteries, sponsored the Sport Malta<br />
Awards for the fifth consecutive year and presented<br />
Coach of the Year Silvio Vella with his award at the<br />
Mediterranean Conference Centre.<br />
Maltco Lotteries, supported the Sport Malta<br />
Awards for the fifth consecutive year and<br />
presented Malta U21 Football Coach Silvio<br />
Vella with the coveted Coach of the Year Award.<br />
Maltco Lotteries broadcast a number of sports<br />
through their U-BET platform. Coach Silvio<br />
Vella, who masterminded the Malta U-21s’<br />
positive run in the European qualifiers, was<br />
presented by David A. Gatt - Maltco Lotteries<br />
Sales & Marketing Director with the Coach<br />
of the Year award in front of an appreciative<br />
audience at the Mediterranean Conference<br />
Centre broadcast live on television. Coach<br />
of the Year Vella obtained 110 points from<br />
the 8 independent juries and was the only<br />
nominated coach to garner a three figure<br />
points score, underlining the tremendous<br />
coaching work in the last Euro Championship<br />
qualifying campaign. Under Vella’s guidance,<br />
the Malta U-21 team gained three wins, beating<br />
Latvia 1-0 at home and 2-1 away, and Moldova<br />
3-2 at home in their final qualifier, played on<br />
October 11. They also figured in two goalless<br />
draws away to Moldova and Montenegro for an<br />
unprecedented tally of 11 points which placed<br />
them above Latvia and Moldova in the group<br />
standings. Malta U-21 team’s feat in collecting<br />
11 points in Group One of the <strong>2017</strong> UEFA U-21<br />
Championship qualifying campaign, a record<br />
for a Maltese national side, meant Coach Vella<br />
had every reason to celebrate his Coach of the<br />
Year title. A spokesperson for the Company<br />
said that it is an honour for Maltco Lotteries to<br />
support this event year after year and to award<br />
the successful coaches and athletes. She also<br />
emphasised on the importance of promoting<br />
all sporting disciplines being practised in Malta<br />
in an effort to boost sports participation in the<br />
country. For further information email info@<br />
maltco.net, visit the Maltco website www.<br />
maltco.com or call 2388 3000. <strong>MBR</strong><br />
MALTCO LOTTERIES PRESENT H.E.<br />
MARIE-LOUISE COLEIRO PRECA<br />
WITH CHEQUE FOR €10,000 IN AID<br />
OF THE MALTA COMMUNITY CHEST<br />
FUND FOUNDATION.<br />
Maltco Lotteries, presented Her Excellency,<br />
Marie-Louise Coleiro Preca, President of Malta<br />
with a cheque for €10,000 in support of the<br />
President's Solidarity Fun Run 2016 in aid of the<br />
Malta Community Chest Fund Foundation.<br />
The President’s Solidarity Fun Run brings<br />
together the whole nation in an effort to<br />
help those in need and also promotes the<br />
importance of an active healthy lifestyle<br />
through regular physical activity. The Malta<br />
Community Chest Fund Foundation provides<br />
financial, material and professional support<br />
to people experiencing difficulties because<br />
of severe chronic illness, such as cancer.<br />
The foundation also supports persons with<br />
disability, people in poverty and NGOs through<br />
the Fund for Voluntary Organisations.<br />
Maltco Lotteries CEO Vasileios Kasiotakis said:<br />
Minister for Competitiveness and<br />
Digital, Maritime and Services<br />
Economy Emmanuel Mallia<br />
addressed directors and employees<br />
on the occasion of the celebration<br />
of the thousandth employee to have<br />
been engaged with Betsson Group<br />
in Malta.<br />
Emmanuel Mallia said that it is the Government’s<br />
responsibility to provide the necessary<br />
frameworks, platforms, resources and tools<br />
which will allow Betsson Group and other<br />
companies within the iGaming sector to operate<br />
smoothly and achieve the desired growth in the<br />
years to come. The Minister stressed that it is the<br />
government’s vision that the iGaming industry<br />
is nurtured in order for it to become a leading<br />
driving force in the Maltese economy, achieving<br />
year-on-year growth whilst also attracting<br />
further business and investment.<br />
‘The Government of Malta is committed to<br />
attracting sector leaders such as Betsson Group,<br />
as well as budding start-ups to our shores, and<br />
believes that a symbiotic partnership between<br />
the public sector and such technology- and<br />
innovation-driven business is critical for Malta’s<br />
economic development’, Minister Mallia said.<br />
Betsson presently employs almost 2000 people<br />
from 43 different nationalities with a wage bill<br />
that reaches 40 million a year. Malta has by far<br />
the largest office and company headquarters.<br />
Betsson commenced operations in 2016 and<br />
employed ten people—today it is the largest<br />
iGaming company in Malta. <strong>MBR</strong><br />
Minister for Competitiveness and Digital,<br />
Maritime and Services Economy, Emmanuel Mallia<br />
Maltco Lotteries, Malta’s national<br />
lottery brand, presented a cheque<br />
to President Marie Louise Coleiro<br />
for €10,000 in support of the annual<br />
President’s Solidarity Fun Run in aid<br />
of the Malta Community Chest Fund<br />
Foundation.<br />
"Maltco Lotteries supports this event as part<br />
of our community support, with the company<br />
having also mobilised its Agents on behalf of<br />
the Malta Community Chest Fund Foundation.<br />
Maltco Lotteries is pleased to combine with<br />
the enthusiasm and generosity of the Maltese<br />
people to raise funds for such a worthy cause."<br />
For further information email info@maltco.net,<br />
visit the Maltco website www.maltco.com.mt<br />
or call 2388 3000. <strong>MBR</strong><br />
NEW STUDY: A European<br />
Statute for Social and<br />
Solidarity-Based Enterprise<br />
Social enterprises (SE) are subject to ad hoc<br />
legislation in an increasing number of EU<br />
jurisdictions and legislative initiatives in this<br />
field are under consideration by EU institutions.<br />
This paper explains why tailor-made legislation<br />
on SE is essential for the development of this<br />
unconventional form of business organization.<br />
It describes and compares existing models of SE<br />
regulation and discusses the core elements of<br />
an SE’s legal identity, with the aim of providing<br />
recommendations on the potential forms and<br />
contents of an EU legal statute on this subject.<br />
This study was requested by the European<br />
Parliament’s Committee on Legal Affairs and<br />
commissioned, overseen and published by<br />
the Policy Department for Citizens’ Rights and<br />
Constitutional Affairs. <strong>MBR</strong><br />
66
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