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MALTA<br />

BUSINESS REVIEW<br />

ISSUE <strong>29</strong> MARCH <strong>2017</strong><br />

COVER STORY<br />

EVERYBODY IS A LEADER!<br />

Kevin and Jeff Buttigieg who tell us just why<br />

RE/MAX are ahead of the curve<br />

06<br />

16<br />

33<br />

40<br />

DEBATE<br />

Who is afraid of the Twitter Man?<br />

Werner E Jung’s dissertations on the tweeting President<br />

iGAMING FEATURE: THE EMPLOYMENT BRANDING TOUR<br />

LeoVegas - The Lion’s Den<br />

Europe’s fastest and most user-friendly mobile gaming platform<br />

DIGITAL CURRENCY TRADING<br />

The Biggest Major Bitcoin Crashes in the Last 10 Years<br />

Scarlett Anderson gives us an update on the bitcoin trading ecosphere


OUR NETWORK<br />

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Talk to us today to see where our global<br />

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p Street, Valletta VLT 1444 which is regulated by the Malta Financial Services Authority.


Malta Business Review<br />

CONTENTS<br />

<strong>March</strong> <strong>2017</strong><br />

23 FOCUS: BAHRAIN<br />

NEW RULES PROVIDING 100% FOREIGN OWNERSHIP<br />

WILL BOOST INVESTMENT IN BAHRAIN<br />

Nbail Khoury brings us the latest comprehensive changes<br />

which Bahrain is making to its corporate laws<br />

26 ICT<br />

CHOOSING THE RIGHT SOFTWARE IMPLEMENTATION<br />

PARTNER CAN MAKE OR BREAK YOUR PROJECT – AND<br />

YOUR BANK<br />

Darren Sammut discusses IT software project implementation<br />

33 iGAMING SPECIAL FEATURE<br />

LEOVEGAS- THE LION’S DEN<br />

We find out why LeoVegas runs Europe’s fastest and most<br />

user-friendly mobile gaming platform<br />

06<br />

34 THE EMPLOYMENT BRANDING TOUR: CATENA<br />

MEDIA<br />

Jackie Porsche writes about the most successful online lead<br />

generation companies within the iGaming industry<br />

36 EXCELLENT NETWORKING FOR BTOBET IN<br />

GEORGIA<br />

We follow the multinational igaming software provider BtoBet<br />

in the Georgia Gaming Congress in Tbilisi<br />

06 COVER STORY<br />

EVERYBODY IS A LEADER!<br />

Interview with Kevin and Jeff Buttigieg who tell us just why RE/MAX<br />

are ahead of the curve<br />

12 EU ANALYSIS<br />

FUTURE OF THE EU<br />

MEPs discuss five EU future scenarios set out by Jean Claude Juncker<br />

14 TALKING POINT<br />

THE BIG DATA<br />

Denise De Gaetano probes why business and institutions have<br />

become deeply focused on Big Data<br />

14<br />

16 ANALYSIS & DEBATE<br />

WHO IS AFRAID OF THE TWITTER MAN?<br />

Werner E Jung makes several comparisons and dissertations on the tweeting President<br />

42<br />

39 CORPORATE INTERVIEW<br />

PARAGON EUROPE WITH AN ACTIVE ROLE DURING IN MALTA’S EU<br />

PRESIDENCY<br />

Edwin Ward, Chairman of Paragon Europe speaks to the Malta Business<br />

Review about his company’s involvement in upcoming EU Presidency<br />

conferences<br />

40 FEATURE: DIGITAL CURRENCY<br />

TRADING<br />

THE BIGGEST MAJOR BITCOIN CRASHES IN THE LAST 10 YEARS<br />

Scarlett Andreson gives us a speedy update on the bitcoin trading ecosphere<br />

58<br />

60<br />

Our Golden Partners<br />

Continental Cars Ltd.<br />

42 FEATURE REPORTS<br />

4 WAYS TO BECOME A PAPERLESS BUSINESS<br />

Laurie Leiker, PandaDoc team, discusses how they can help your business cut<br />

your paper use completely.<br />

50 CYBERCRIME MALTA CONFERENCE <strong>2017</strong><br />

Microsoft is Platinum Sponsor of the CMF, which will deal recent trends in<br />

cybercrime and cybersecurity technologies<br />

58 RESEARCH DATA<br />

GIVING CONTEXT TO RESEARCH DATA<br />

A powerful data insight by Rebecca Zammit, Director of MISCO International<br />

Limited<br />

your perfect atmosphere<br />

60 BUILDING & CONSTRUCTION<br />

WHY CONSTRUCTION CLIENTS SHOULD INVEST IN HEALTH &<br />

WELLBEING<br />

Katia Knox tells us why buildings influence the health, wellbeing and<br />

productivity of their occupants<br />

4


Malta Business Review<br />

EDITORIAL<br />

The pressure on business leaders to meet or exceed<br />

short-term performance expectations continues and<br />

can, result in actions that may damage long-term value.<br />

Dynamic leaders will not allow that to occur. They have<br />

the vision, courage and motivation to stay on the path to<br />

building long-term, sustainable value for their business.<br />

The individuals appearing on the cover are committed to<br />

branding, growth and providing superior services which<br />

create long-term and lasting customer value.<br />

PUBLISHER<br />

<strong>MBR</strong> Publications Limited<br />

OFFICES<br />

Highland Apartment - Level 1,<br />

Naxxar Road,<br />

Birkirkara, BKR 9042<br />

+356 2149 7814<br />

EDITOR<br />

Martin Vella<br />

TECHNICAL ADVISOR<br />

Marcelle D’Argy Smith<br />

SALES DIRECTOR<br />

Margaret Brincat<br />

DESIGN<br />

Jacqueline Muscat<br />

ADVERTISING<br />

Call: 9940 6743 or 9926 0163/4/6;<br />

Email: margaret@mbrpublications.net<br />

or admin@mbrpublications.net<br />

CONTRIBUTORS<br />

Jean Paul Abela; Scarlett Anderson: Antoine<br />

Bonello; George Carol; Reza Deghati; Denise De<br />

Gaetano; Jean Paul Demajo; Werner E Jung;<br />

Nabil Khoury; Katia Knox; Laurie Leiker; Dean<br />

Lomax; Cezary Lewanowicz; Jackie Porsche;<br />

Olga Saliba; James Vella Clark; Rebecca Zammit<br />

SPECIAL THANKS<br />

Demajo Dental; DOI; HSBC; Farsons Simonds<br />

Cisk plc; LinkedIN; Ministry for Finance; Ministry<br />

for Tourism; POLITICO Brussels Playbook &<br />

Brexit Files, POLITICO SPRL<br />

PRINT PRODUCTION<br />

Printit<br />

QUOTE OF THE MONTH<br />

“Innovation distinguishes between a leader and a<br />

follower.”<br />

Disclaimer<br />

Steve Jobs<br />

All rights reserved. No part of this work covered by copyright may<br />

be reproduced or copied and reproduction in whole or part is strictly<br />

prohibited without written permission of the publisher. All content<br />

material available on this publication is duly protected by Maltese<br />

and International Law. No person, organisation, other publisher or<br />

online web content manager should rely, or on any way act upon<br />

any part of the contents of this publication, whether that information<br />

is sourced from the website, magazine or related product without<br />

first obtaining the publisher’s consent. The opinions expressed in the<br />

Malta Business Review are those of the authors or contributors, and<br />

are not necessarily those of the editor or publisher.<br />

Change is a constant occurrence but now, with most<br />

business organisations of size operating globally and<br />

dealing with new markets, the pace of change has<br />

accelerated at what many consider lightning speed.<br />

The explosive ingenuity of technologists, and the innovations that stem from that, has<br />

rendered past operating methods obsolete and future actions more challenging and<br />

uncertain. In other words, “what works well tomorrow may no longer come from the<br />

experiences of yesterday.” In such a rapidly changing environment, strong and decisive<br />

leadership becomes all the more critical in order to take on the strategic, tactical and<br />

structural issues required to win in tomorrow’s struggles and contests.<br />

We believe that Kevin Buttigieg, CEO / Managing Director at RE/MAX Malta, is precisely<br />

on target when he talks of “the right leadership talent at the top that is committed to<br />

constant innovation, constant reinvention of the business, and continuous and persistent<br />

investment and training”. The real estate industry has led in technology innovation and<br />

Buttigieg recognised early that RE/MAX “had to become a tech savvy company”. This<br />

required a “structural change” and a “resetting the mindset of everyone in the company”.<br />

Jenny Arnell, Catena Media, stresses that, “Management recognises its workforce as its<br />

biggest asset, and says it’s the prime success factor of the company. Diverse, creative<br />

and innovative people holding an ‘outside the box’ mentality is what the organisation<br />

promotes in order to deliver the best solutions for their clients.” When we view how<br />

politics often stymies getting things done, we appreciate the clear and decisive words<br />

and actions of ex-New York City’s mayor Michael Bloomberg who believed that “Mayors<br />

are expected to deliver results, not engage in endless debates; and we’re expected to be<br />

pragmatic problem solvers, not partisans”. Most leaders have an intuitive sense of the<br />

importance of behaviour in business performance. They know from experience that it<br />

all comes down to not only what their people do or don't do but—just as importantly—<br />

what's expected of them and what corporate habits motivate their actions.<br />

Can firms systematically and rigorously develop and manage behaviour to achieve<br />

predictable and superior performance? The short answer is yes, and the field of<br />

applied behavioural science (ABS) reveals how. ABS offers compelling insights into<br />

what actually influences human behaviour. It shows that any behaviour—what people<br />

say or do—is prompted by antecedents and then powerfully reinforced or undercut by<br />

the consequences of those actions. When the right behaviours become habitual, when<br />

they are consistently modelled by leaders, and when they are reinforced by policies and<br />

adopted by all, they create the kind of human willingness to perform great things.<br />

Martin Vella<br />

Editor-in-Chief<br />

Malta Business Review’s editorial opinions are decided by its Editor, and besides reflecting the Editor’s<br />

opinion, are written to represent a fair and impartial representation of facts, events and provide a<br />

correct analysis of local and international news.<br />

Talk to us:<br />

E-mail: martin@mbrpublications.net<br />

Twitter: @<strong>MBR</strong>Publications<br />

Facebook: www.facebook.com/MaltaBusinessReview<br />

Agents for:<br />

www.mbrpublications.net<br />

5


Malta Business Review<br />

COVER STORY OF THE MONTH<br />

EVERYBODY IS A LEADER!<br />

by Martin Vella<br />

After being nominated two years in a row , Kevin and Jeffrey Buttigieg<br />

came home from the RE/MAX R4 International Convention in Las Vegas,<br />

Nevada with the coveted trophy of “Global Region of the year”.<br />

6


COVER STORY OF THE MONTH<br />

Malta Business Review<br />

Background<br />

RE/MAX LLC. was founded in 1973 in<br />

Denver, Colorado in the USA by Dave and<br />

Gail Liniger. RE/MAX is world’s largest real<br />

estate operator, with presence in over 100<br />

countries, with over 7000 offices opened<br />

accommodating 110, 000 plus agents . In<br />

2004 Malta was the 45th country to join the<br />

worldwide brand and today has 23 opened<br />

offices and over 350 sales and letting<br />

associates covering Malta and Gozo.<br />

Over their 13 years with the company, Kevin<br />

and Jeffrey have received the “European<br />

Award of Excellence” and “European Region<br />

of the Year” whilst they have also received<br />

awards for their office achievements. The<br />

RE/MAX Malta CEO and COO respectively<br />

met with <strong>MBR</strong> publications at their new RE/<br />

MAX Headquarters in Portomaso Marina to<br />

discuss this milestone:<br />

<strong>MBR</strong>: RE/MAX Malta affiliates have<br />

recently scooped various prestigious<br />

awards at the international convention<br />

Las Vegas, USA. What is the significance<br />

behind this achievement?<br />

KB: One of the big significance for us<br />

is that winning these awards was done<br />

on merit and won on accomplishments<br />

reached by our team. It is not easy to win<br />

such awards. Actually, we finally won one<br />

of the award categories, namely “Global<br />

Region of the Year” after two years being<br />

nominated. To be honest with you we had<br />

our disappointments as well, where we<br />

thought we were going to win an award<br />

and we did not. However, this year has<br />

secured the fact that we won it and it is<br />

not just based on commissions ; it has been<br />

a momentous year for us, culminating in<br />

these awards.<br />

<strong>MBR</strong>: What has contributed to this<br />

meaningful achievement?<br />

KB: : We won these awards because of what<br />

is happening and what RE/MAX is doing in<br />

Malta. Besides our growth in operations,<br />

per capita income and community service,<br />

RE/MAX LLC also take note of the valuable<br />

input that we put into the European and<br />

Global markets through assisting other<br />

regions. This year I shall be speaking at<br />

three of the other regional conventions. I<br />

just delivered a presentation in London, I<br />

shall be speaking at the Greece Convention<br />

and last year spoke in Romania. Most likely<br />

I shall be speaking in the Spanish and Italian<br />

Conventions, and also at the RE/MAX Europe<br />

Regional Owners meeting, taking place in<br />

Malta next May. These involvements have<br />

a significant contribution towards reaching<br />

such milestones.<br />

<strong>MBR</strong>: What can you tell us about the<br />

RE/MAX delegation that went up to Las<br />

Vegas?<br />

JB: The RE/MAX Malta delegation<br />

consisted of fifteen team members. We<br />

invite any agent who wants to make the<br />

trip, registering them and most of these<br />

agents are the ones who have won awards<br />

and have been singled out for outstanding<br />

achievement. The most noteworthy of<br />

these has been Cherton Caruana. She<br />

has won the Global Award for most<br />

transactions done by an individual agent.<br />

That is a top accolade, although it is not<br />

the first time we had agents win a top<br />

global award, albeit it is remarkable. Malta<br />

is a small nation, yet it’s heaving up quite a<br />

punch In the Real Estate biosphere and in<br />

the RE/MAX world we were recognised on<br />

a global stage.<br />

<strong>MBR</strong>: How many delegates does this<br />

event attract, and how does it feel for a<br />

team of fifteen people?<br />

KB: 7,000 world-wide delegates and over<br />

the thirteen years that we have been<br />

participating we are neither the quietest,<br />

nor the shiest of delegates. Everybody<br />

knows us. The biggest thing that I enjoy<br />

is that everybody is very happy for us.<br />

There is no animosity and people share<br />

your joy, even to the point of stopping,<br />

congratulating and hugging us for our<br />

achievements. All RE/MAX associates<br />

offer a toast and its great fun. Obviously,<br />

it is an outstanding achievement that no<br />

other real estate company in Malta has<br />

ever managed to achieve!<br />

Malta is a small nation, yet it’s<br />

heaving up quite a punch in<br />

the Real Estate biosphere and<br />

in the RE/MAX world we were<br />

recognised on a global stage<br />

JB: Our per-capita earning rates are<br />

the highest. Our initiatives from a<br />

community point of view are well known.<br />

Our strategy and input throughout the<br />

European regions has been acclaimed and<br />

established to the point that other foreign<br />

regional owners come down to see how<br />

we operate. We always love to share our<br />

ideas and also learn from other regions all<br />

the time.<br />

<strong>MBR</strong>: How do you recognise and appraise<br />

your team of achievers?<br />

KB: Firstly, being taken to Las Vegas is<br />

already a huge acknowledgement to the<br />

team. Within our group we try to run and<br />

manage this business as a family. One<br />

thing for certain is that from the beginner,<br />

to the smallest achiever, up to the biggest<br />

achiever; we treat them all equal. We are<br />

always listening to people and encouraging<br />

them.<br />

<strong>MBR</strong>: In 2016 you registered another<br />

record year with an overall turnover<br />

of €600M. What are the key factors<br />

attributing to this and what is the<br />

winning strategy here?<br />

KB: Our main attributes to this is training<br />

our agents to understand what they need<br />

to do, setting up the right management<br />

structures, following up and being always<br />

involved because every single one of us<br />

is enmeshed in sales on a daily basis, we<br />

all get our hands dirty, we have a great,<br />

great management team, and in which<br />

over the years we have nurtured them<br />

to grow their own businesses. Therefore,<br />

our main attributes to this is that within<br />

RE/MAX you have an opportunity to grow<br />

with the company, you can manage your<br />

own business with the company, and<br />

you can become a leader with RE/MAX,<br />

as everybody is a leader! The property<br />

market is in a so called boom at the<br />

moment, with various different elements<br />

attributing to this boom, where we service<br />

a lot with first-time buyer and cover<br />

the whole market. We are the largest<br />

wherein foreign investors are concerned,<br />

the biggest in buy-to-rent and the reason<br />

why we lead on every single section of<br />

the real estate market boils down to the<br />

fact that we have people focusing on the<br />

Cherton Caruana, Letting Associate, winner of<br />

most transactions as an individual<br />

www.mbrpublications.net<br />

7


Malta Business Review<br />

COVER STORY OF THE MONTH<br />

different clusters and market segments.<br />

Combined with our marketing, the RE/<br />

MAX brand and a cocktail of specialists,<br />

we generate a unique selling perspective<br />

to our customers.<br />

<strong>MBR</strong>: Thirteen years of non-stop<br />

operations and continued growth,<br />

together with the recent launch of an<br />

expansive, modern and comfortable<br />

offices set out in a prime location at<br />

Portomaso. How does this position the<br />

RE/MAX brand for further growth and<br />

what advantages does it offer to your<br />

customers?<br />

KB: This office has been my brainchild,<br />

perhaps for many selfish reasons! Spending<br />

a major part of my time here at Hilton<br />

and at the Business Tower in Portomaso<br />

creating synergies with customers even<br />

when our offices were in Sliema, for me my<br />

life has become a lot easier! The location<br />

of this office has allowed us to hold much<br />

more intense, intimate meetings with<br />

our management team and has proved<br />

to also offer easier access and parking to<br />

our staff and associates. In view of easier<br />

parking facilities, today we can organise<br />

meetings at short notice. The ambience<br />

and surroundings also give an aura of<br />

relaxation and serenity to both customers<br />

and also our affiliates. All the people<br />

involved with us, from the accountants to<br />

the IT persons are much more happier and<br />

smiling now, then they were at the other<br />

office. This is a corporate office with a<br />

quantum leap.<br />

JB: Probably the most important aspect<br />

of our new office is that we have a stateof-the-art<br />

training facility, one which<br />

management may supervise and also join<br />

in and take part in training from time-totime.<br />

One thing we have here at RE/MAX<br />

is that the top management are handson,<br />

listen in on training and the questions<br />

asked so we understand even deeper<br />

where we stand in terms of education.<br />

<strong>MBR</strong>: What challenges did you face to<br />

open these brand new offices?<br />

KB: Making a move is always a huge<br />

challenge. Obviously, there is a big<br />

expense to relocating over 25 people but it<br />

was a total non-brainer. We certainly have<br />

did the right thing, in fact, the general<br />

atmosphere and morale is very high!<br />

<strong>MBR</strong>: Three important elements in<br />

the RE/MAX success story: Brand,<br />

Distribution and Training. How do<br />

you successfully leverage these three<br />

elements?<br />

KB: We leverage the brand by making it<br />

successful through having it well positioned<br />

and marketed comprehensively. Our<br />

Kevin Buttigieg, CEO, Cherton Caruana, Letting Associate & Jeffrey Buttigieg, COO<br />

brand is a non-brainer, since it is the 5th<br />

most widely recognised logo in the world<br />

apart from being immensely popular<br />

brand. It is also the 8th most popular<br />

franchise on the Entrepreneur 500 survey.<br />

There are no other real estate companies<br />

in the top 100. The RE/MAX offices are<br />

strategically located throughout Malta,<br />

making our brand visible everywhere you<br />

go, including Gozo, where we are the only<br />

real estate company that will have opened<br />

two offices in Gozo.<br />

JB: We were among the first to expand<br />

the advertising and portray our brand<br />

in the media strategically. Today we see<br />

competition doing the same and we are<br />

always at least one step ahead.<br />

<strong>MBR</strong>: Your franchise approach is<br />

incredibly efficient- can you tell us why?<br />

KB: Firstly, it is a great driver for growth<br />

and success. Our franchise approach is<br />

incredible because we look internally first,<br />

we empower our associates and managers<br />

making them understand that they too<br />

may be our partner in the future. In fact,<br />

the majority of our franchise owners have<br />

worked within RE/MAX as an associate<br />

or manager for a certain amount of time<br />

before they are ready to take on the<br />

challenge. It’s quite hard to believe, but I<br />

turn down three to four franchise requests<br />

a month. Our brand is not for everybody.<br />

We are very careful with our brand<br />

because we know we have to take care<br />

of over four hundred families that rely on<br />

this brand. We want to stay strong, remain<br />

healthy, get the right people on board and<br />

keep on performing the right due diligence<br />

upon engaging people. Our mantra has<br />

been: Real Estate Maximums. <strong>MBR</strong><br />

All rights reserved © <strong>2017</strong><br />

8


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Malta Business Review<br />

PRIVATE EQUITY<br />

MEDITERRANIA capital partners<br />

raises €250 million for third fund<br />

7 <strong>March</strong> <strong>2017</strong>, Malta/Barcelona.<br />

Mediterrania Capital Partners, the<br />

regional Private Equity firm focusing on<br />

growth investments for companies in<br />

North African and Sub-Saharan countries,<br />

announces its plans to raise €250 million<br />

for its third fund, Mediterrania Capital III<br />

(MC III).<br />

Through MC III, Mediterrania Capital will<br />

maintain its focus in North Africa while<br />

expanding into selected Sub-Saharan<br />

countries such as Ivory Coast, Senegal and<br />

Cameroon. The firm is planning to continue<br />

investing in strong core sectors that<br />

benefit from the favourable demographics<br />

of the region, a growing middle class with<br />

increased purchasing power and rapid<br />

urbanisation trends.<br />

The first closing of MC III is scheduled for<br />

Q4 <strong>2017</strong> with full deployment of the funds<br />

planned to be completed within three to<br />

four years of the closing.<br />

Through offices in Abidjan, Algiers,<br />

Barcelona, Casablanca, Cairo, Tunis and<br />

Valletta, Mediterrania Capital Partners is<br />

currently advising two funds, Mediterrania<br />

Capital I (MC I), which closed in Q2 2008,<br />

and Mediterrania Capital II (MC II), closed<br />

in Q4 2013 and with 80% of the funds<br />

deployed as of today.<br />

MC I’s and MC II’s investor bases both<br />

consist of corporate and public pension<br />

funds, funds of funds, family offices and<br />

development finance institutions from<br />

the US, Canada, Europe, Middle East and<br />

Africa.<br />

Mediterrania Capital Partners’ current<br />

portfolio include companies in a wide<br />

range of sectors such as financial,<br />

pharmaceutical, education, consumer,<br />

industrial, transport and logistics, support<br />

services and telecommunications.<br />

“Our unique, repetitive Value Creation<br />

model is allowing portfolio companies to<br />

deliver excellent results, outperforming<br />

the markets in which they are operating<br />

and setting the right foundations for<br />

the future,” said Albert Alsina, CEO and<br />

Managing Partner of Mediterrania Capital<br />

Partners.<br />

Until December 2016, Cumulative EBITDA<br />

of MC II´s portfolio companies reached<br />

€53 million, up 64% on 2014; Cumulative<br />

Revenues came to €340.8 million, a 63%<br />

growth rate; and Cumulative Net Income<br />

CAGR amounted to €24.5 million, a 42%<br />

growth rate, in the same period.<br />

“MC III is the natural step forward for<br />

Mediterrania Capital Partners. Since<br />

2008, we have witnessed Africa’s steady<br />

evolution, economically and politically,<br />

and an increasing number of SMEs with<br />

strong growth potential. In fact, the<br />

prospects of our third fund look very<br />

encouraging, with several solid projects<br />

that could benefit from our hands-on<br />

Value Creation approach already in the<br />

pipeline,” concluded Albert Alsina.<br />

With MC III, Mediterrania Capital Partners<br />

aims to continue delivering superior<br />

returns to its investors and partners<br />

while having a positive impact in the<br />

region through sustainable and socially<br />

responsible investments.<br />

1Office under creation.<br />

2For a full list of Mediterrania Capital Partners’<br />

portfolio companies, please see: www.mcapitalp.<br />

com/portfolio-companies. <strong>MBR</strong><br />

CORPORATE<br />

Brief<br />

Mediterrania Capital Partners (www.mcapitalp.com) is a dedicated Private Equity firm focusing<br />

on growth investments in SMEs and mid-cap companies in Africa. The company started its<br />

operations in 2008 under “Fons Mediterrania Capital” and since 2013 is an independent General<br />

Partner Structure. Consistent with its strategy, Mediterrania Capital Partners continues to seek<br />

North African and Sub-Saharan-based SMEs with an equity value of €25 million to €400 million.<br />

The firm is a regulated financial investment manager licensed by the Malta Financial Services<br />

Authority (MFSA).<br />

For more information, please contact communications@mcapitalp.com.<br />

Website: www.mcapitalp.com<br />

YouTube channel: www.youtube.com/channel/UCmBxa-EDilIWakYJr1_J6SQ<br />

LinkedIn: www.linkedin.com/company/mediterrania-capital-partners<br />

10


Malta Business Review<br />

EU: ANALYSIS<br />

Future of the<br />

EU: MEPs<br />

discuss five<br />

scenarios<br />

set out by<br />

Jean-Claude<br />

Juncker<br />

By Cezary Lewanowicz<br />

Debate with the President of the European Commission, Jean-Claude<br />

Juncker on the White Paper on the future of the EU© EU <strong>2017</strong> - EP<br />

Lead MEPs from Parliament’s political groups reacted to the Commission’s Future of Europe White Paper,<br />

presented by its President Jean-Claude Juncker to the full House. Some MEPs welcomed the Commission’s<br />

decision to outline five possible paths for the EU to take in the coming years, while others criticized it for not<br />

picking a clear preferred path or providing concrete examples.<br />

Opening the debate, Parliament’s<br />

President Antonio Tajani urged that the<br />

“future of Europe” debate, begun by<br />

the three reports voted at Parliament’s<br />

previous plenary session, “must go on”. He<br />

stressed that the upcoming Rome Treaty<br />

60th anniversary celebrations must be “an<br />

opportunity for the institutions to listen<br />

more closely to citizens, in order to address<br />

their concerns”<br />

European Commission President Jean-<br />

Claude Juncker presented five possible<br />

replies to the question “ Quo vadis Europa“,<br />

stressing that this means a “Europe of 27”.<br />

“Our task today is to show what Europe can<br />

and cannot do”, he said, pointing out for<br />

example that “Europe alone cannot be held<br />

responsible for fighting unemployment”.<br />

“We cannot offer the moon. In some cases,<br />

all we can do is offer a telescope“, he said.<br />

Mr Juncker listed five scenarios:<br />

1. “carrying on”,<br />

2. “nothing but the single market”,<br />

3. “those who want more do more”,<br />

4. “doing less more efficiently”, and<br />

5. “doing much more together.”<br />

”I shall not tell you my absolute preference<br />

today, because it is not up to me all to<br />

take this decision”, he said, inviting the<br />

European Parliament, national parliaments,<br />

governments and citizens to contribute<br />

to the debate. The Commission will go<br />

on listening until September, when in the<br />

annual State of the Union address and<br />

having consulted the European Parliament<br />

rapporteurs, a conclusion may be drawn.<br />

Esteban Gonzales Pons (EPP, ES) thanked<br />

Mr Juncker for choosing to present his<br />

White Paper in Parliament and underlined<br />

that the House must be “fully involved”<br />

in the subsequent debate. He agreed<br />

with Mr Juncker that we have to “align<br />

expectations with reality” and urged<br />

member states to “stop blaming Europe<br />

for what Europe cannot do because it does<br />

not have the tools”. “This is a wrong and<br />

dangerous game and Brexit is one of its<br />

consequences”, he concluded.<br />

S&D leader Gianni Pittella (IT) told Mr<br />

Juncker “Your paper includes five options,<br />

and I believe that by putting these five<br />

options on the table as realistic scenarios,<br />

you are playing into the hands of all those<br />

who want to weaken the European Union<br />

or even get rid of it”. (…) “You put five<br />

options on the table, but I can only see<br />

one: to work together as Europeans and<br />

do much more together”, he added.<br />

Ulrike Trebesius (ECR, DE) said that past<br />

hopes in Europe and the Eurozone have<br />

fallen victim to centralism and delusions<br />

of grandeur. The EU should concentrate<br />

on fewer policy areas and become more<br />

efficient, e.g. in fighting terrorism and<br />

protecting its borders. "Times have<br />

changed, we need more flexibility and to<br />

adapt our institutional set-up", she said.<br />

Guy Verhofstadt (ALDE, BE) stressed the<br />

need to start a further inter-institutional<br />

reflection on the future of Europe. He<br />

also said that the EU currently lacks real<br />

capabilities to address many of today’s<br />

challenges, and urged EU countries to<br />

stop using the unanimous vote rule to<br />

block vital efforts to move the Union<br />

forward. “But how convince EU leaders at<br />

national level to take the steps that we so<br />

desperately need?” he added.<br />

“We need to listen to the citizens”,<br />

stressed Patrick Le Hyaric (GUE, FR), calling<br />

for another, “bottom-up” scenario, which<br />

takes account of people’s aspirations for<br />

justice, equality, solidarity, environment<br />

protection and public health. “Otherwise,<br />

we’ll fail to meet the challenge”, he<br />

warned.<br />

Philippe Lamberts (Greens, BE), urged<br />

the Commission to consider proposing a<br />

radical change of direction, so as to halt<br />

the explosion of inequality. "To reconquer<br />

citizens' hearts and spirits, we need to (...)<br />

ensure peace and shared prosperity, and<br />

abandon fiscal and social competition", he<br />

added.<br />

For the EFDD group, Gerard Batten (UK)<br />

said that the White Paper recognizes<br />

the problems facing the EU, “but fails<br />

to understand that many of these were<br />

created by the EU in the first place”.<br />

For the ENF group, Vicky Maeijer (NL)<br />

said that the EU is collapsing. “We in the<br />

Netherlands said no to the European<br />

constitution, no to the trade agreement<br />

with Ukraine, and it is time we said no to<br />

Europe.”<br />

<strong>MBR</strong><br />

Cezary LEWANOWICZ is a EP Press Officer<br />

Credit: EP/Plenary/REF. : <strong>2017</strong>0228IPR64287<br />

12


Cittadella - Gozo<br />

Surfacing the most beautiful spaces<br />

The Factory, Mosta Road, Lija. T: 21 433636 www.halmannvella.com


Malta Business Review<br />

TALKING POINT<br />

The<br />

BY DENISE DE GAETANO<br />

With one of the top spots retained<br />

for the request of Facebook<br />

personal data per capita by the<br />

Maltese government, it is becoming more<br />

evident that Malta is adjusting to the big<br />

data revolution. We no longer can keep<br />

much of our lives personal. With every<br />

supermarket transaction, Facebook and<br />

Twitter login and discount card usage,<br />

our personal data, buying habits, posts,<br />

photos, likes and chats, we reveal our<br />

lives to help companies and governments,<br />

achieve the two Ms: Monitoring and<br />

Monetization.<br />

Businesses and institutions, have become<br />

deeply focused on big data to drive profits<br />

on customer insights. The more data, that<br />

data scientists and statisticians can take<br />

up, the more precise the forecasts over<br />

specific algorithms will be. Such forecasts,<br />

can communicate something of value and<br />

potential. Hence, client data is an asset to<br />

any company. Nowadays, more companies<br />

are realizing that they cannot continue<br />

being competitive if they cannot put good<br />

data to use. Whereas before, analytics<br />

was run under the business intelligence<br />

branch, focusing on reporting, it is ever<br />

more important to concentrate on a more<br />

personalized service and product. To<br />

this end, asset surveillance is of utmost<br />

importance and the process of managing<br />

such assets to maintain client privacy is<br />

audited thoroughly. There is currently no<br />

big data code of ethics, though, there are<br />

controls over who can access the data<br />

and how they can use such data. Privacy<br />

regulations should not only be put in<br />

place at the national level, but also at the<br />

industry level. The main challenge faced<br />

is that online data, comes in so quickly<br />

that in some cases, there may be a lag<br />

between when data comes in and when<br />

such regulations are put into place.<br />

The reality is that proper<br />

collection of such data and<br />

sieving through it, can reap<br />

more benefits<br />

With the constant advancement on the big<br />

data front, comes an every changing range<br />

of different technologies, which enable<br />

the storage, manipulation and forecasting<br />

of big data. Although such technology is<br />

still in its initial stages with the utilization<br />

to its full potential in Malta, we have<br />

a number of international companies,<br />

employing these technologies, with the<br />

help of more data scientists. Getting into<br />

the big data game is not as easy as it may<br />

seem. Many companies fail to recognize<br />

that the collection of large quantities of<br />

data alone, is not the answer. The reality<br />

is that proper collection of such data and<br />

sieving through it, can reap more benefits.<br />

Companies and firms that are looking into<br />

the monetization on Big Data, should look<br />

beyond the simple data and more into the<br />

economic questions that can be answered<br />

with such data. Often times, data can<br />

help answer very specific questions,<br />

pertaining to the particular business about<br />

the risk, future and current value, risk<br />

of a specific asset or product. Data will<br />

provide information about the market and<br />

how customers behave in general. Such<br />

information is of extreme importance to<br />

market participants. Companies should<br />

start with understanding the business<br />

challenge and gather the information,<br />

specifically in relation to this challenge,<br />

as it is more likely to provide the<br />

most valuable insight. Investment in<br />

technologies and the skills to use them,<br />

such as predictive analytics, smart data<br />

discovery solutions and advanced naturallanguage<br />

generation, will help attain the<br />

true value from the data the company has.<br />

Such companies, looking at getting into<br />

the big data company, should therefore<br />

have to their availability, large quantities<br />

of readily available data and information,<br />

access to advanced analytical tools, such<br />

as Hadoop and NoSQL and the human<br />

workforce capable of putting these tools to<br />

work. Big data is not just to be considered<br />

as another technology fad, as this won’t<br />

help anyone get the most out of such data,<br />

but rather, this has to be embedded into<br />

every department, where the employees,<br />

can understand the significance of data<br />

at hand to the whole company. It is a way<br />

forward, to understand that, should data,<br />

information and insights be shared, these<br />

can help recognize synergies between<br />

different departments and help scale up<br />

the benefits that analytics and forecasting<br />

can provide. The Big Data boom has<br />

effected all of us, sometimes, without even<br />

realizing. It’s an exciting revolution and<br />

one which we shall hear more about in the<br />

years to come. It can easily be considered<br />

as the current future.<br />

<strong>MBR</strong><br />

14


Malta Business Review<br />

ANALYSIS & DEBATE<br />

Who is afraid Of thE<br />

TWITTER MAN?<br />

Hopefully complacency will not gain the<br />

upper hand over time, meaning that we<br />

will all soon be getting used to this type<br />

of madness. The sixties have shown that<br />

“democracy is in the streets” – it is now<br />

time for a revival, so it appears.<br />

There is, however a big difference: In<br />

‘68 the objective of the younger (postwar)<br />

generation was to bring down the<br />

entrenched establishment which formed<br />

the post-war times. The objective was<br />

to generate a new set of ideas and a<br />

progressive outlook at the world. At that<br />

time the world was still being defined<br />

by a generation heavily traumatised by<br />

their experiences during the war and<br />

many of them were still convinced that<br />

By Werner E. Jung<br />

While there is a lonely man in the White house disseminating his wisdom<br />

via Twitter to the hostile world around him, (bad, very bad media) there<br />

are more and more people in the US taking to the streets in protest. One<br />

can only hope that these opposition movements and the protests will go<br />

on and that especially the younger generations keep pushing ahead. It<br />

is time for civil disobedience and for damage control.<br />

“not everything was bad” under the<br />

Nazis. The 60’s and early 70’s could be<br />

characterised as a time of “creative<br />

destruction” as defined by the economist<br />

and political scientist Joseph Schumpeter<br />

in order to propagate innovation and<br />

entrepreneurship. In utter contrast<br />

to that, the mastermind in the White<br />

House, Steve Bannon, has a declared<br />

objective of “complete destruction” of<br />

all “evil developments” since the 60’s.<br />

Bannon sees all evil stemming from the<br />

60’s (r)evolution and wants to return to<br />

a world of proper white fences around<br />

the lawns of rural white America, where<br />

religion, family, work ethics and discipline<br />

were still in place.<br />

So, what should be the answer? I have<br />

to admit that it has taken me some time<br />

to regain my stance after the election<br />

of the Twitter-Man; the conviction that<br />

lamentations will not really get anybody<br />

ahead has taken the upper hand. We<br />

have all enjoyed a long period of growth<br />

and growing prosperity – at least “on<br />

average” despite some recessions and<br />

financial crises, caused primarily by greed.<br />

While most of us have been lulled by the<br />

“on average” statistics, some people,<br />

over time, developed a gut feeling that<br />

somehow the average was not working for<br />

them. They realised that, over time, they<br />

could not afford a yearly family vacation<br />

any more and a new car every three or<br />

four years also was not within their budget<br />

any more; despite al the statistics. What<br />

many of us have overlooked is that in the<br />

past decades, growth and prosperity have<br />

been allocated progressively unequally.<br />

Average figures do not tell the real story.<br />

When 10 people have an additional<br />

income of $ 10.000 over the past year,<br />

then the average increase is $ 1.000 per<br />

person. However, if one of them gets $<br />

9.000 and then the other 9 persons only<br />

get $ 111 each; – the average is still $<br />

1.000, but 9 out of 10 might just come to<br />

the conclusion that something is not quite<br />

fair! This type of development was more<br />

evident in the US than in Europe, and in<br />

16


ANALYSIS & DEBATE<br />

Malta Business Review<br />

a way it was also welcome there because<br />

it upheld the American dream “from rags<br />

to riches”. The effect of this development<br />

has been described extensively by Joseph<br />

Stiglitz in his book “The Price of Inequality”.<br />

The election of the Twitter-Man is part<br />

of that price. That, however, does not<br />

mean that his administration is going<br />

to do something about the inequality;<br />

on the contrary, as exemplified by the<br />

staffing of the cabinet with billionaires.<br />

This, unfortunately, will take quite some<br />

time for his followers to comprehend and<br />

understand, independent of their level of<br />

education.<br />

Probably we are giving this guy far too<br />

much credit. In contrast to Erdogan in<br />

Turkey, Kaczynski in Poland, Orban in<br />

Hungary, or Marine Le Pen in France, the<br />

Twitter-Man does not really want to rule<br />

and exude absolute power. He, in the<br />

meantime has realised that he does need<br />

an apparatus and people around him to<br />

govern, which actually is a damn nuisance<br />

for him. Having to govern distracts him<br />

from his real objective: to have greater<br />

press coverage than George Clooney and<br />

to become more famous than Jesus Christ.<br />

And, at last but not least, to become<br />

richer than either Warren Buffet or Bill<br />

Gates. I, for one, still strongly believe in<br />

the American democracy and the principle<br />

of checks and balances. In the end the<br />

judiciary and the legislative branch of the<br />

government will ascertain that the country<br />

will stay out of harm’s way. However, the<br />

idea that a Twitter-Man would have been<br />

in charge during the Cuban Missile Crisis,<br />

does make my toenails curl backwards.<br />

Europeans, and especially the Germans,<br />

are not sleeping well lately; their<br />

comfortable lives all of a sudden are<br />

disrupted by uncertainty and “angst”.<br />

So, in terms of the opening sentence,<br />

this “wake-up call” is a good thing at the<br />

right time, and, maybe, we should all be<br />

thankful to have the Twitter-Man around.<br />

At least one could argue in the sense of<br />

the philosopher Bernard de Mandeville<br />

in the “Fable of the Bees”, where he<br />

concludes that private vice creates<br />

public benefits. If this appears as not so<br />

obvious, imagine everybody was good<br />

and benevolent to his/her fellow citizens.<br />

What would happen? We would have<br />

millions of people unemployed: Lawyers,<br />

judges, policemen/women, prison guards,<br />

manufacturers of doors and hardware<br />

would all not be needed any more. This<br />

scenario undoubtedly belongs into the<br />

world of fairy tales and sagas but it does<br />

emphasise the two sides of a coin.<br />

More probable, however,<br />

is that the Twitter-Man<br />

disseminates enough fear<br />

and uncertainty amongst the<br />

people of Europe so that they<br />

finally stop bickering and<br />

come to the conclusion that<br />

“united we must stand”.<br />

More probable, however, is that the<br />

Twitter-Man disseminates enough fear<br />

and uncertainty amongst the people of<br />

Europe so that they finally stop bickering<br />

and come to the conclusion that “united<br />

we must stand”. Early indications seem to<br />

suggest that this might be working. Finally<br />

Jen-Claude Juncker has taken up with the<br />

thought that for closer cooperation, it is<br />

not necessary for all countries to proceed<br />

with the same speed. Different nations<br />

do have different ideas of how to cope<br />

with that imminent threat; they have to<br />

address their own specific problems to<br />

deal with. In this context it’s foolish to<br />

assume that all countries can always agree<br />

on the priorities, nor are they willing and<br />

capable of advancing at the same speed<br />

socially, economically and politically. This<br />

is perfectly all right as long as everybody<br />

can all agree on the same basic principles.<br />

If they do away with the totally impractical<br />

“unanimity” rule in Brussels and<br />

Strasbourg, Europe can proceed at a much<br />

faster pace.<br />

Let us all hope that the Europeans have<br />

finally grasped the monumental chance<br />

to find a fruitful way of togetherness and<br />

cooperation, and that the Twitter-Man<br />

stays around long enough for this goal to<br />

be accomplished, before he is escorted out<br />

of the White House in a straitjacket by two<br />

men in white. SAD, Very, Very SAD <strong>MBR</strong><br />

EDITOR’S<br />

Note<br />

Werner E. Jung, lecturer<br />

and writer, looks back at<br />

an eventful international<br />

management and<br />

consulting career. He lived and worked<br />

in many countries around the world. As<br />

consultant and lecturer he took a special<br />

interest in SMEs and developing markets.<br />

After the financial crisis in 2008, he<br />

discontinued his “old style” teachings and<br />

has taken to research into socio-economic<br />

developments. The focus is on the rising<br />

inequalities and the resulting disruptions.<br />

Mr. Jung holds a degree in Industrial<br />

Engineering and Business Management from<br />

the Swiss Federal Institute of Technology and<br />

the Massachusetts Institute of Technology.<br />

He now lives in the foothills of the Bavarian<br />

mountains. wej@think-different.org<br />

www.mbrpublications.net<br />

17


Malta Business Review<br />

TRANSPORT & LOGISTICS<br />

SAVING<br />

BIG<br />

ON EXPORTS<br />

Exasperated. This is the feeling many of<br />

the local shipping executives of exporting<br />

companies used to feel when searching<br />

for a reliable but at the same time costeffective<br />

forwarding solution for their<br />

export business. It is very easy to find<br />

reliable and competitive freight forwarders<br />

with regards importations but as far as<br />

exports go, there always seemed to be<br />

much less options on the market. This<br />

resulted in very high costs compared to<br />

imports and less than satisfactory transit<br />

times resulting in the local manufacturing<br />

exporting companies having an even<br />

tougher time competing in the competitive<br />

global market.<br />

Not anymore! EuroBridge has just<br />

launched its groupage export service to<br />

all European destinations. The company<br />

which is well renowned for its import<br />

services felt it was the right time to enter<br />

the export market and it is guaranteeing<br />

its customers 3 major promises with this<br />

new service:<br />

Rates as low as the Import Rates. The cost<br />

of exporting is actually less than that of<br />

importing so how come groupage export<br />

rates are much more expensive than<br />

imports? It is an easy one to answer. Lack<br />

of reliable competition. It is a well-known<br />

fact that up till now, only a handful of local<br />

trailer operators could offer a reliable<br />

service for export companies and in view<br />

of this situation, they took advantage<br />

in quoting high rates. EuroBridge will<br />

make sure this problem stops here and<br />

it is offering the same import rates to all<br />

their customers making exporting a much<br />

cheaper proposition from now on.<br />

Super-fast transit times. EuroBridge<br />

understands that the buck does not stop<br />

with just offering cheap rates. It has to offer<br />

the best possible service and that is what<br />

it set out to do from day one. It is already<br />

loading weekly shipments departing every<br />

Saturday and the first deliveries in North<br />

Italy will be done by the following Tuesday.<br />

All deliveries to the major European<br />

destinations will be effected within the<br />

following Friday therefore guaranteeing a<br />

less-than-1-week transit time to all major<br />

European destinations. Timed deliveries<br />

are also available if needed.<br />

Real-time updates and follow-ups. As<br />

with the imports, EuroBridge will follow<br />

up all export shipments from their local<br />

offices guaranteeing its customers realtime<br />

updates without the hassle and timewasting<br />

of going to their overseas agents<br />

for such updates.<br />

To promote this new service, EuroBridge<br />

is launching with immediate effect a<br />

promotion offering a 20% discount on the<br />

quoted rates for all shipments booked<br />

prior the end of June <strong>2017</strong>. This means<br />

that besides offering an already cheaper<br />

rate than the current market rates, for<br />

the next 3 months, all exporters can take<br />

advantage of this offer and reduce even<br />

more their exporting costs.<br />

If you would like to know more about<br />

EuroBridge and its services, they invite<br />

you to visit their website www.eurobridge.<br />

com.mt. They would also be thrilled if you<br />

could communicate directly with them by<br />

calling their office on 22487000 or send<br />

them an email on sales@eurobridge.com.<br />

mt. They always sign with their motto<br />

‘Yours to count on’ and it is their intention<br />

that you feel you can always count on<br />

them for your shipping needs. <strong>MBR</strong><br />

18


Malta Business Review<br />

TRANSPORT & LOGISTICS<br />

MORE GROWTH<br />

ENVISAGED<br />

THIS YEAR FOR<br />

EXPRESS<br />

TRAILERS’<br />

SIDE-LOADER<br />

BUSINESS<br />

“In less than a year since Express Trailers<br />

announced its appointment as HAMMAR's<br />

European base for the re-building and<br />

customization of HAMMAR side-loaders<br />

for the global market, Express Trailers has<br />

already delivered rebuilt side-loaders to<br />

clients in UK, Turkey, Spain, Portugal, the<br />

Canary Islands and the US.”<br />

This was stated recently by Franco<br />

Azzopardi, Chairman and CEO of Express<br />

Trailers during the recent Malta Robotics<br />

Olympiad held at the MFCC in Ta’ Qali.<br />

Express Trailers was the Olympiad’s<br />

Logistics Partner and was trusted to<br />

transport and deliver the delicate<br />

competing projects. Express Trailers was<br />

also present throughout the event with its<br />

Side-Loader, giving demonstrations of how<br />

it operates.<br />

Express Trailers displayed its side-loader<br />

during the Malta Robotics Olympiad and<br />

gave the public the opportunity to see this<br />

vehicle in action, to see how it operates<br />

and to understand the advantages that<br />

side-loaders can bring to their logistical<br />

operations.<br />

Side-loaders, or side-lifters, enable<br />

transport companies to load and unload<br />

containers and out of gauge cargo onto<br />

flat-bed trailer trucks without the use<br />

of cranes but instead, with the use of a<br />

specially mounted hydraulic-powered<br />

mechanism installed on the trailer chassis.<br />

These hydraulic structures can also be<br />

telescopic; adjusting to varying sizes of<br />

containers and can handle weights of up<br />

to 33 tons without any counter weight.<br />

“Express Trailers has invested a lot in this<br />

new collaboration with HAMMAR to rebuild<br />

and re-condition side-loaders on<br />

behalf of HAMMAR for its clients round the<br />

world. This move effectively saw Express<br />

Trailers move into the manufacturing<br />

business. The result of this investment is<br />

that we have already seen a successful year<br />

and this coming year will see us working on<br />

an event and a bigger order book because<br />

we are committed to produce seven sideloaders<br />

throughout this year and we are<br />

sure this number will increase.”<br />

“However, availability of capable and<br />

talented workers in this field remains<br />

an issue and unless we find more<br />

tradesmen, we will not be able to meet<br />

the demand. We are looking at the MRO<br />

also as an opportunity to get in contact<br />

with interested people who would like<br />

to join our team to work with us in this<br />

manufacturing business,” adds Franco<br />

Azzopardi.<br />

“We currently have a team of very talented<br />

workers who are doing a fantastic job but<br />

as we expect business to grow, we know<br />

we will need to recruit more workers<br />

especially welders. We need people who<br />

are passionate, want to learn and are<br />

willing to be part of a successful team.<br />

From our end, we are ready to offer them<br />

all the required training. However, it is<br />

proving to be very difficult to find these<br />

types of workers,” added Franco Azzopardi.<br />

Express Trailers is seeing a lot of<br />

potential growth in this business and to<br />

accommodate this growth, the company<br />

has recently invested in the installation<br />

of a new internal crane system. Besides<br />

allowing workers to move the side-loader<br />

structures from one place to another at<br />

production phase in a faster and more<br />

efficient way, this new structure guarantees<br />

a safer environment. Over the coming<br />

weeks, further investment is envisaged<br />

with the replacement of the current roof<br />

with a brand new structure.<br />

<strong>MBR</strong><br />

20


Pride can lead to great things.<br />

We are proud of what we achieve,<br />

through our ability, our services<br />

the reliability we offer and the trust we enjoy.<br />

Orange is our pride.<br />

#WeAreOrange<br />

We deliver your cargo from anywhere to wherever.<br />

We are the experts in logistics.<br />

PHOTO: ONE OF OUR EMPLOYEES’ PHOTOS IN THE 2016 EXPRESS TRAILERS PHOTOGRAPHIC COMPETITION THEMED ‘WE ARE ORANGE’.<br />

Express Group Malta<br />

Velbro House, Qormi Road,<br />

Luqa LQA 9040,<br />

MALTA<br />

Tel: (+356) 21 242311<br />

Email: info@expressgroup.com<br />

www.expressgroup.com


Malta Business Review<br />

TRANSPORT & LOGISTICS<br />

Evonik<br />

optimizes<br />

supply chains<br />

with DHL<br />

Resilience 360<br />

For Evonik, Resilience 360 means a further<br />

digitalization of its numerous logistics<br />

activities.<br />

• Analysis tool examines road and rail<br />

transport routes.<br />

• Risk management strengthens resilience<br />

of supply chains and minimizes potential<br />

impact on operating business<br />

Whether it’s heavy rainfall, manufacturing<br />

issues or road closures – a variety of<br />

causes can disrupt supply chains and<br />

the flow of goods in a globalized world.<br />

The consequences can mean halted<br />

production, sales losses or damage to a<br />

company’s image. In order to avoid such<br />

scenarios, the logistics arm of Evonik<br />

Technology & Infrastructure GmbH<br />

will work with the risk-management<br />

solution DHL Resilience 360 in the future.<br />

Representatives of Evonik and DHL have<br />

signed the respective contract in the Marl<br />

Chemical Park.<br />

The risk-management solution Resilience<br />

360 provides real-time analysis of problems<br />

that vessels, trains or trucks can encounter<br />

along their transport routes after setting<br />

out from Evonik locations around the<br />

world. On this basis, the software proposes<br />

countermeasures – such as whether and<br />

how the supply chain’s resources can<br />

be redistributed in order to minimize or<br />

completely avoid damage. For this purpose,<br />

the platform connects information regarding<br />

natural disasters and socio-political or other<br />

risks to Evonik’s global production and<br />

distribution network. This is partly done<br />

by using heat maps, which visualize the<br />

locations where problems may occur on<br />

various routes. In this way, tracking potential<br />

dangers becomes much easier.<br />

“Particularly in industries such as the<br />

chemicals sector, in which delicate<br />

products are transported, the security of<br />

the environment, employees and goods<br />

plays an important role,” says Tobias<br />

Larsson,Head of Resilience 360, DHL<br />

Customer Solutions & Innovation. “We are<br />

delighted to help Evonik with this in the<br />

future while reducing the costs and risks<br />

along the supply chain by providing our<br />

data and expertise.”<br />

For Evonik, Resilience 360 means a further<br />

digitalization of its numerous logistics<br />

activities. “In doing so, we are continuing to<br />

take account of our responsibility for safely<br />

transporting chemical goods,” says Robert<br />

Schmidkunz, Head of Logistics Security,<br />

Evonik Technology & Infrastructure GmbH.<br />

“Through actively monitoring supply<br />

chains, Evonik is supporting the transportrisk<br />

analyses that have already been<br />

introduced successfully. With this tool, we<br />

are also contributing to the digitalization of<br />

our supply chain processes.”<br />

From the Marl Chemical Park alone,<br />

approximately four million tons of products<br />

start their journey throughout the world<br />

every year – via vessel, train and truck.<br />

Evonik will primarily use Resilience 360<br />

for evaluating potential dangers in road<br />

transport. The platform also serves as an<br />

early-warning system to guarantee a rapid<br />

response to unscheduled disruptions and<br />

to ensure that appropriate measures are<br />

implemented. <strong>MBR</strong><br />

22


FOCUS: BAHRAIN<br />

Malta Business Review<br />

New rules providing 100% foreign<br />

ownership will boost investment in<br />

Bahrain<br />

By Nabil Khoury<br />

The Kingdom of Bahrain is in the<br />

process of making comprehensive<br />

changes to its corporate laws and<br />

procedures to make it easier to set up<br />

and carry out business in Bahrain. The<br />

changes will allow for easier company<br />

incorporations, the streamlining of the<br />

company administration process and the<br />

easing of restrictions on foreign ownership.<br />

A series of new laws and amendments<br />

have been introduced over the last 24<br />

months to modernise and streamline the<br />

regulatory regime, enhance corporate<br />

governance and increase accountability,<br />

empower shareholders and facilitate<br />

foreign participation in Bahrain companies.<br />

They are designed to promote enterprise in<br />

Bahrain and encourage foreign investors to<br />

choose Bahrain as a destination of choice<br />

for doing business in the Middle East.<br />

The Bahrain cabinet has further<br />

announced that it is to allow 100% foreign<br />

ownership in residency, real estate,<br />

administrative services, health and social<br />

work, information and communications,<br />

manufacturing, mining and quarrying,<br />

food, arts, entertainment and leisure, water<br />

supplying and professional, scientific and<br />

technical activities.<br />

Business opportunities in Bahrain are set<br />

to increase heavily in the period leading<br />

up to the new the Ministry of Industry and<br />

Commerce (MOIC) regulations, which for<br />

the first time puts Bahrain on a competitive<br />

footing with some of the region’s mega<br />

free zones and business hubs. The nature<br />

and size of the proposed business, as well<br />

as the particular requirements of investors,<br />

will govern the choice of legal structure in<br />

Bahrain. All types of Bahraini companies<br />

give the shareholders or the directors an<br />

Investor’s Residence Visa.<br />

Bahrain imposes no exchange control<br />

restrictions on repatriation of capital,<br />

profits and dividends, enabling full financial<br />

transferability of capital, profits and<br />

dividends. Bahrain currently levies no taxes<br />

on personal or corporate income. There is no<br />

capital gains tax, no withholding tax and VAT.<br />

Bahrain currently levies no<br />

taxes on personal or corporate<br />

income. There is no capital<br />

gains tax, no withholding tax<br />

and VAT<br />

Forming a company in Bahrain offers<br />

excellent access to the GCC states,<br />

especially Saudi Arabia, which is the<br />

largest market in the region. Bahrain has<br />

an expanding treaty network that includes<br />

over 30 double tax agreements with key<br />

partners in Asia, Europe and the Americas,<br />

as well as the Middle East and Africa. This<br />

is supplemented by bilateral investment<br />

treaties with countries including India, Italy<br />

and the US, and Free Trade Agreements<br />

with trading partners such as the US and<br />

Singapore.<br />

Potential investors should speak to a<br />

consultant to ensure that the company they<br />

are establishing complies with the various<br />

new MOIC rules and regulations. Sovereign<br />

is in a unique position, through its global<br />

network of offices, to give guidance on<br />

suitable structures available to meet any<br />

personal and business requirements.<br />

The Bahrain property market is already<br />

highly competitive when compared to<br />

other regional locations due to its attractive<br />

residential and commercial rents and<br />

values, but the huge monetary investment<br />

into the city and its infrastructure<br />

combined with the new opportunities for<br />

foreign investment will certainly help to<br />

support sustained activity in the long term.<br />

Given the boost to real estate values<br />

and rents in Bahrain, property owners<br />

should be ensuring that their ownership<br />

structures and succession plans are fit<br />

for purpose. Many property owners<br />

are not fully conversant with local legal<br />

procedures or taxes and may not fully<br />

recognise the longer-term implications<br />

in terms of potential exposures to capital<br />

gains tax, inheritance tax or forced heirship<br />

rules. Substantial benefits may be derived<br />

through the use of corporate, trust or<br />

foundation structures to address these<br />

issues.<br />

Sovereign assists many of its clients with<br />

the acquisition of real estate worldwide.<br />

We advise on tax and structuring and<br />

can manage the transaction process and<br />

financing arrangements. With our regional<br />

knowledge of property ownership laws and<br />

regulations, along with our tax planning<br />

expertise, we can help you reduce any<br />

potential exposure. <strong>MBR</strong><br />

EDITOR’S<br />

Note<br />

Nabil Khoury is the<br />

Managing Director,<br />

Sovereign Trust<br />

Consultancy (Bahrain)<br />

WLL<br />

wwww.mbrpublications.net<br />

23


Malta Business Review<br />

FEATURE READOUT<br />

Theresa May<br />

BREXIT FILES<br />

— Theresa May didn’t come to Brussels to<br />

talk about Brexit, but there’s not much else<br />

her continental counterparts want to hear<br />

from her. Even Irish Prime Minister Enda<br />

Kenny failed to get any Brexit details. In the<br />

only one-on-one meeting May held at the<br />

European Council on Thursday, Kenny asked<br />

on what date she would trigger Article 50.<br />

Her response? By the end of <strong>March</strong>. So much<br />

for the luck of the Irish!<br />

Irish Taoiseach Enda Kenny Getty Images<br />

— May warned leaders at the summit she will<br />

fight demands for Britain to pay a €60 billion<br />

“divorce bill” when it leaves the EU. However,<br />

EU leaders are having none of it. “When you<br />

sign on for a contract you commit yourself<br />

to participation and obviously the extent of<br />

that level of money will be determined,” said<br />

Enda Kenny.<br />

— Here is the “working document” that<br />

formed the basis of <strong>March</strong>’s summit<br />

discussion, effectively a draft of what EU27<br />

leaders plan to declare in Rome on <strong>March</strong><br />

25 on life after Brexit. The most contentious<br />

point in the document is toward the end<br />

where it states that “we work together” but<br />

“on the understanding that some of us can<br />

move closer,” code for agreeing a multispeed<br />

Europe.<br />

European Parliament's chief Brexit negotiator Guy<br />

Verhofstadt | Patrick Seeger/EPA<br />

— Negotiators should allow British citizens to<br />

keep their current EU rights, such as freedom<br />

of movement and voting in European<br />

elections — if citizens request them on an<br />

individual basis, the European Parliament’s<br />

chief Brexit negotiator Guy Verhofstadt said<br />

today. He also poured cold water on the idea<br />

Bad luck of the Irish<br />

Bavarian friends for Britain?<br />

INSIGHT<br />

SNICKERS DANGER<br />

that Britain could make a clean break from<br />

the bloc within two years.<br />

— Britain is facing a £700 million-a-year tax<br />

shortfall by 2020-2021 because of Brexit’s<br />

impact on the wage growth of the top 10<br />

percent of earners in business and financial<br />

services, according to the independent<br />

Office for Budget Responsibility.<br />

— The U.K.’s post-Brexit trade deal with<br />

the EU could take more than a decade to<br />

conclude, Danish Foreign Minister Anders<br />

Samuelsen said. “The question is, can we<br />

do it in two years or will we take 15 years?<br />

We don’t know.” Asked about Samuelsen’s<br />

comments at the EU summit in Brussels,<br />

Theresa May said she’s still working to a twoyear<br />

deadline.<br />

— Global food giant Mars has warned that<br />

a hard Brexit would increase the prices<br />

of its products and put jobs at risk. Fiona<br />

Dawson, president of global food, drinks and<br />

multisales, said in a speech to the American<br />

Chamber of Commerce to the European<br />

Union this morning that the cost of trade<br />

barriers would inevitably flow through to<br />

consumers and threaten the company’s<br />

Europe-wide supply chain. Mars makes<br />

Snickers, Maltesers and Uncle Ben’s, and<br />

employs more than 18,000 people across<br />

Europe, including 3,800 in the U.K.<br />

Behind the scenes in the Bundestag, one<br />

conservative politician is pulling strings<br />

to make sure the interests of German<br />

lawmakers are heard once the time comes<br />

to discuss Britain’s future relationship with<br />

the EU.<br />

Germany’s former Interior Minister Hans-<br />

Peter Friedrich, a 59-year-old Bavarian,<br />

leads a new Brexit working group of<br />

Chancellor Angela Merkel’s Christian<br />

Democrats (CDU) and their Bavarian sister<br />

party, his Christian Social Union (CSU).<br />

The conservative bloc of CDU and CSU<br />

is by far the largest group in the German<br />

parliament, holding almost half of all seats.<br />

Under German law the national parliament<br />

will have to ratify any deal covering<br />

Britain’s relationship with the rest of the<br />

EU once it has left the bloc.<br />

The working group’s guest list reads like a<br />

who’s who of Brexit negotiation VIPs. At<br />

their first closed-door meeting in February,<br />

Uwe Corsepius, Merkel’s chief adviser on<br />

European affairs, and Christian Calliess,<br />

legal adviser to the European Commission,<br />

came in. On Wednesday, Elmar Brok,<br />

former chair of the European Parliament’s<br />

Foreign Affairs Committee, and British<br />

Ambassador Sebastian Wood showed up<br />

for their second meeting. The plan for the<br />

next session in early April is to bring in a<br />

high-ranking member of the Commission’s<br />

Brexit task force.<br />

The goal of these early discussions is to<br />

speak with one voice as a conservative<br />

group, Friedrich said, though such sessions<br />

have the added benefit of signaling that<br />

the lawmakers are not willing to hand over<br />

the most important parts of the Brexit<br />

negotiations to unelected sherpas in the<br />

chancellory in Berlin and the Commission<br />

in Brussels.<br />

“We certainly don’t want to imply that<br />

the German government and its civil<br />

servants have no idea about the needs<br />

of people,” Friedrich stressed, “but as<br />

parliamentarians, we were elected to<br />

clearly formulate those interests, and not<br />

leave anything to chance.”<br />

It’s an open secret in Berlin that the<br />

U.K. hopes to find allies among Merkel’s<br />

conservatives, who traditionally have<br />

close ties with the car industry — one of<br />

Germany’s biggest exporters to the U.K.<br />

— and particularly in Bavaria, where trade<br />

relations with the U.K. are especially close.<br />

“Of course, Bavaria has a great interest<br />

in reaching an amicable settlement,”<br />

Friedrich admitted on Thursday, “But it’s<br />

not just Bavaria, it’s all of Germany, and<br />

essentially all of Europe, who has this<br />

interest. We need the Brits, for example,<br />

when it comes to security or making sure<br />

that the flow of goods and trade runs<br />

smoothly between the U.K. and the EU.”<br />

Brexit Files is compiled by Paul Dallison and<br />

Sanya Khetani-Shah. Insight is compiled by<br />

Janosch Delcker. <strong>MBR</strong><br />

Credit: POLITICO SPRL<br />

24


Malta Business Review<br />

ICT<br />

Choosing the right software<br />

implementation partner can<br />

make or break your project –<br />

and your bank<br />

Choosing the right software implementation<br />

partner can make or break your project –<br />

and your bank<br />

Business software projects are often<br />

complex and require a high degree of<br />

commitment from both the customer<br />

and supplier – commitment to effort and<br />

commitment to change.<br />

This is an area of Information Technology<br />

that is full of failed projects and of projects<br />

which fall short of meeting customer<br />

objectives. In fact, a recent CIO survey<br />

placed the level of customer satisfaction<br />

with ERP and CRM projects at the very<br />

lowest levels of all IT projects.<br />

In this area, Computime Software enjoys<br />

a consistently high customer satisfaction<br />

rating, with 96% of our clients saying that<br />

Computime exceeds their expectations,<br />

while 99% would recommend Computime<br />

to their peers. Computime have a positive<br />

track record of 35+ years in successful<br />

BY DARREN SAMMUT<br />

business software implementations and<br />

software development projects, and our<br />

philosophy is to be completely transparent<br />

with our clients from day one to completion,<br />

ensuring they understand the amount of<br />

time, effort, and cost required to implement<br />

a successful software project.<br />

We employ an experienced and multidisciplined<br />

team of experts, including<br />

technology specialists to ensure that the<br />

system is built using technology that is fit<br />

for purpose, performs well, and integrates<br />

into the customer's environment – but<br />

also usability experts to ensure that the<br />

software is easy-to-use by non-technical<br />

users, business experts who are able to<br />

interface with the customer's business<br />

users to ensure that the customer's<br />

business objectives are met, and finally<br />

project managers who oversee the whole<br />

process and work together with our<br />

account manager and the customer to keep<br />

the project on track.<br />

We utilise cutting edge technologies<br />

developed by our R&D team or from<br />

leading vendors to make maximum use of<br />

the various platforms which are available<br />

nowadays to everyone, such as the internet<br />

and mobile devices. At the same time we<br />

provide choices – for example if a customer<br />

prefers to run their solution from a more<br />

traditional on-premises server as opposed<br />

to a cloud-based solution, then this can also<br />

be easily achieved.<br />

We firmly believe that most projects should<br />

deliver value in stages, and expecting a<br />

project to meet all objectives in one single<br />

‘big bang’ is often a recipe for failure, as<br />

this approach puts a massive burden on<br />

both the customer and the implementation<br />

team.<br />

As a result, we normally recommend<br />

focusing initially on delivering a few small,<br />

but measurable objectives, together with<br />

the customer ensuring these are met, and<br />

then moving onto subsequent phases,<br />

always at the customer’s pace. Apart from<br />

everything else, customers are usually<br />

consumed with their day-to-day tasks, so<br />

planning a project in bite-sized phases is<br />

very often a preferred option.<br />

The customer engagement process that<br />

we adopt starts with our first meeting<br />

and builds one layer at a time, always with<br />

the objective of delivering the maximum<br />

benefit at minimal risk and cost to the<br />

customer.<br />

While we borrow from standard<br />

methodologies such as PRINCE II and<br />

Agile, we strive to ensure that our primary<br />

approach is pragmatic, not overly formal,<br />

and above all fit for purpose.<br />

Learn more about Computime Software:<br />

www.computimesoftware.com.<br />

Email us info@computimesoftware.com or<br />

call us +356 2149 0700. <strong>MBR</strong><br />

EDITOR’S<br />

Note<br />

Darren Sammut<br />

Operations Manager,<br />

Computime Software<br />

Darren has been working in IT for 12 years.<br />

He joined Computime in 2008 and has<br />

held roles in Quality Assurance, Project<br />

Management, and Operations Management.<br />

Darren has led projects in Oil & Gas,<br />

Banking, Telecommunications, iGaming, and<br />

many other industries. Currently, Darren is<br />

responsible for the delivery of all Computime<br />

Software projects.<br />

26


Malta Business Review<br />

TOP STORY: MIDDLE EAST PEACE<br />

ISRAEL AND PALESTINE<br />

HOPES FOR A LASTING PEACE IN THE REGION?<br />

THE EU AND THE MIDDLE<br />

EAST PEACE PROCESS<br />

UNRWA CHIEF ON GAZA:<br />

"WE'RE ESSENTI<strong>ALL</strong>Y TALKING<br />

ABOUT A TIME BOMB"<br />

A lasting peace between Israel and Palestine<br />

remains a priority for the European Union. In<br />

September 2015 MEPs called for a fresh EU<br />

approach to the Israel-Palestine conflict and for<br />

the resumption of credible peace efforts without<br />

delay. They also stressed the importance of<br />

preserving the viability of the two-state solution.<br />

In December 2014 MEPs voted overwhelmingly<br />

in support of the "in principle recognition of<br />

Palestinian statehood".<br />

The resolution of the Arab-Israeli conflict is of<br />

fundamental interest to the EU, believing that<br />

the best outcome would be a two-state solution<br />

with an independent, democratic, viable and<br />

contiguous Palestinian state living side-by-side in<br />

peace and security with Israel. <strong>MBR</strong><br />

ISRAELI PRESIDENT C<strong>ALL</strong>S ON<br />

MEPS TO HELP BUILD TRUST<br />

IN THE MIDDLE EAST<br />

“The elected Israeli leadership has been and is in<br />

support of two states for two peoples solution”,<br />

President of the State of Israel Reuven Rivlin, told<br />

MEPs on Wednesday. However “at this time, a<br />

permanent agreement for peace between us and<br />

Palestinians cannot be achieved”, he added, calling<br />

on EU to help build trust between the parties. <strong>MBR</strong><br />

VOTE: SHOULD PALESTINE BE<br />

RECOGNISED AS A STATE?<br />

Sweden recently became the first EU country in<br />

Western Europe to recognise Palestine as a state.<br />

Today MEPs will vote on a resolution calling for<br />

Palestine to be recognised as a state. Would such<br />

a move help defuse violence in the region? We<br />

discussed it with Martina Anderson (GUE/NGL,<br />

UK), chair of the delegation for relations with<br />

the Palestinian Legislative Council, and Fulvio<br />

Martusciello (EPP, Italy), chair of the delegation for<br />

relations with Israel. <strong>MBR</strong><br />

The hostilities in the Middle East also affect the five<br />

million Palestine refugees living throughout Jordan,<br />

Syria, Lebanon and the Palestinian Territories, with<br />

a risk of radicalisation as the region becomes more<br />

unstable. Pierre Krähenbühl, the commissionergeneral<br />

of the United Nations Relief and Works<br />

Agency for Palestine Refugees in the Near East<br />

(UNRWA), issued the warning when he addressed<br />

the EP's foreign affairs committee on 2 <strong>March</strong>. He<br />

also said the EU had a crucial role to play. <strong>MBR</strong><br />

EUROPEAN PARLIAMENT<br />

RESOLUTION ON RECOGNITION<br />

OF PALESTINE STATEHOOD<br />

The European Parliament supports "in principle<br />

recognition of Palestinian statehood and the two<br />

state solution, and believes these should go hand<br />

in hand with the development of peace talks,<br />

which should be advanced", it says in a resolution<br />

passed on Wednesday. To support EU diplomatic<br />

efforts in the Middle East peace process, it also<br />

decided to launch a “Parliamentarians for Peace”<br />

initiative to bring together MEPs and MPs from the<br />

Israeli and Palestinian parliaments. <strong>MBR</strong><br />

Palestinian President puts his<br />

state’s case to MEPs<br />

“It is time for our people to live in freedom,<br />

without walls and checkpoints”, urged President<br />

of the Palestinian National Authority Mahmoud<br />

Abbas in his address to MEPs on Thursday. He<br />

conveyed his people’s gratitude to the European<br />

Parliament for recognising a State of Palestine<br />

and criticised Israel for pursuing its occupation of<br />

Palestinian territories. <strong>MBR</strong><br />

Lebanon: better EU resettlement<br />

tools needed to help the country<br />

deal with refugee crisis<br />

From Syrian refugees on their way to being<br />

resettled to Europe to Palestine refugees who have<br />

been living in camps for years: members from the<br />

civil liberties committee delegation got to speak<br />

to many different people during their fact-finding<br />

mission to Lebanon on 19-22 September. They<br />

were there to assess the situation to help prepare<br />

future rules on the resettlement of refugees. They<br />

also spoke to representatives of local NGOs and<br />

large international organisations. <strong>MBR</strong><br />

PALESTINE PRESIDENT<br />

MAHMOUD ABBAS VISITS THE<br />

EUROPEAN PARLIAMENT<br />

Palestinian president Mahmoud Abbas visited the<br />

European Parliament in Brussels on 12 February<br />

where he was welcomed by EP President Martin<br />

Schulz. They had a meeting during which they<br />

discussed developments affecting the Middle East<br />

peace process. <strong>MBR</strong><br />

NABIL EL ARABY: "THE EU IS<br />

LOOKED UPON BY MANY AS<br />

THE CONSCIENCE OF MANKIND<br />

TODAY"<br />

Following the Paris attacks the secretary-general<br />

of the Arab League has urged greater cooperation<br />

between it and the EU to counter extremism.<br />

Addressing Parliament's foreign affairs committee<br />

on 20 January Nabil El Araby said "the problems<br />

we face now are of universal character and are<br />

not confined to one place." He outlined how the<br />

Arab world looks upon Europe and said that "the<br />

European Union has been to the forefront of all<br />

just causes." <strong>MBR</strong><br />

28


MOTORING<br />

Malta Business Review<br />

Striking contours, dynamically sweeping<br />

surfaces and coupé-like window lines<br />

characterise the exterior of the A-Class. With<br />

a new, more arrow-shaped front bumper, new<br />

LED High Performance headlamps and modified<br />

tail lights, the new generation emphasises the<br />

sportiness and dynamism of the successful<br />

compact-class model series.<br />

Countless possibilities are available to make the<br />

A-Class your own; from small details that add<br />

special touches, to comfort features which until<br />

recently were only reserved for the luxury segment.<br />

In fact the A-Class is the first Mercedes-Benz<br />

model to be available<br />

with comprehensive<br />

smartphone integration<br />

- the Apple® CarPlay®<br />

(for iPhone® owners)<br />

and MirrorLink®<br />

infotainment systems<br />

(optional extras). Now<br />

available at €<strong>29</strong>,700<br />

including a free 5 year<br />

service plan. <strong>MBR</strong><br />

The A Class<br />

Attractive, Affordable, Avant-garde<br />

The mark of your generation<br />

For more information or for a test drive kindly contact the<br />

Kind’s Showroom in Mosta Road Lija, on 23311138/ 23311142 or the Gozo Showroom on 21550962.<br />

www.mbrpublications.net<br />

<strong>29</strong>


Malta Business Review<br />

SPECIAL REPORT: PALAEONTOLOGY<br />

ANCIENT REPTILE MYSTERY<br />

SOLVED AS TWO EXTINCT SPECIES FOUND<br />

TO BE THE SAME<br />

Dean Lomax & Judy Massare examining<br />

ichthyosaurs at London Natural History Museum<br />

Artwork with 'bait ball' Ichthyosaur (c) Julio Lacerda<br />

Artwork with 'bait ball' Ichthyosaur (c) Julio Lacerda<br />

Ichthyosaurs, which are similar-shaped to<br />

dolphins and sharks, but are reptiles, swam<br />

the seas for millions of years during the<br />

Triassic, Jurassic and Cretaceous periods. They<br />

were the first, large extinct reptiles brought to<br />

the attention of the scientific world.<br />

Dean Lomax, a palaeontologist and Honorary<br />

Scientist at The University of Manchester,<br />

working with Professor Judy Massare of<br />

Brockport College, New York, have studied<br />

thousands of ichthyosaur fossils and have<br />

delved through hundreds of years of records<br />

to solve an ancient mystery.<br />

Many ichthyosaur fossils were found in<br />

England during the early 19th century, but it<br />

was not until 1821 that the first ichthyosaur<br />

species was described - called Ichthyosaurus<br />

communis. This species has become one of<br />

the most well-known and iconic of all the<br />

British fossil reptiles. A sea of Ichthyosaurus<br />

fossils can be seen on display at the Natural<br />

History Museum, London.<br />

In 1822, three other species were described,<br />

based on differences in the shape and<br />

structure of their teeth. Two of the species<br />

were later re-identified as other types of<br />

ichthyosaur, whereas one of these species,<br />

called Ichthyosaurus intermedius, was still<br />

considered closely related to I. communis.<br />

In the years that followed, many eminent<br />

scientists, including Sir Richard Owen (the<br />

man who coined the word dinosaur), studied<br />

ichthyosaur fossils collected from Dorset,<br />

Somerset, Yorkshire and other locations in<br />

England. Their studies and observations of<br />

Ichthyosaurus communis and I. intermedius<br />

resulted in confusion with the species, with<br />

many skeletons identified on unreliable<br />

grounds.<br />

Lomax said, “The early accounts of<br />

ichthyosaurs were based on very scrappy,<br />

often isolated, remains. This resulted in a<br />

very poor understanding of the differences<br />

between species and thus how to identify<br />

them. To complicate matters further, the<br />

original specimen of Ichthyosaurus communis<br />

is lost and was never illustrated. Similarly, the<br />

original specimen of I. intermedius is also lost,<br />

but an illustration does exist. This has caused<br />

a big headache for palaeontologists trying<br />

to understand the differences between the<br />

species”.<br />

In the mid-1970s, palaeontologist, Dr Chris<br />

McGowan was the first to suggest that<br />

Ichthyosaurus communis and I. intermedius<br />

may represent the same species. He could<br />

not find reliable evidence to separate the two<br />

species. Subsequent studies argued for and<br />

against the separation of the species.<br />

In this new study, the duo have reviewed all<br />

of the research for and against the separation<br />

of the two species. This is the most extensive<br />

scientific study ever published comparing<br />

the two. The duo confirm the species are<br />

the same and that features of Ichthyosaurus<br />

intermedius can be found in other ichthyosaur<br />

species, including I. communis.<br />

In recent years, the duo have described<br />

three new species and have provided a<br />

reassessment of historical species. Their work<br />

has provided a far superior understanding of<br />

the species than has ever been produced.<br />

The research has been published in Journal of<br />

Systematic Palaeontology. <strong>MBR</strong><br />

Creditline: Taylor & Francis Group<br />

To read the full article please visit: www.tandfonline.<br />

com/doi/full/10.1080/14772019.<strong>2017</strong>.1<strong>29</strong>1116<br />

Author<br />

ABOUT THE<br />

Dean Lomax is a<br />

multiple award-winning<br />

palaeontologist, science<br />

communicator and author.<br />

He has travelled around the<br />

world and worked on many<br />

fascinating projects from excavating dinosaurs<br />

in the American West to discovering new fossil<br />

hunting locations and describing new species of<br />

extinct marine reptiles in the UK. An Honorary<br />

Scientist at The University of Manchester,<br />

Dean is passionate about communicating<br />

palaeontology and actively engages with<br />

traditional and social media. He has written<br />

two books, numerous scientific papers and<br />

many popular articles and regularly appears on<br />

television, most recently as series advisor and<br />

recurring on-screen expert presenter for ITV’s<br />

Dinosaur Britain. Dean is also the patron of the<br />

UK Amateur Fossil Hunters organisation.<br />

30


MALTA<br />

BUSINESS REVIEW<br />

SPECIAL FEATURE: iGAMING SERIES<br />

iGAMING SPECIAL FEATURE<br />

HELPING CREATIVE PEOPLE ACHIEVE EXCELLENCE<br />

THE EMPLOYMENT BRANDING TOUR<br />

33<br />

34<br />

36<br />

Leo Vegas - The Lion's Den<br />

We find out why LeoVegas runs Europe’s fastest and most<br />

user-friendly mobile gaming platform<br />

The Employment Branding Tour: Catena Media<br />

Jackie Porsche writes about the most successful online<br />

lead generation companies within the iGaming industry<br />

Excellent Networking for BTOBET in Georgia<br />

We follow the multinational igaming software provider<br />

BtoBet in the Georgia Gaming Congress in Tbilisi


Malta Business Review<br />

SPECIAL FEATURE: iGAMING SERIES<br />

A company is as good as its people<br />

by Jackie Porsche<br />

NetRefer is the global leader in the provision<br />

of Performance Marketing. Established in<br />

2005, NetRefer provides the most complete<br />

and trusted ‘Performance Marketing’<br />

platform in iGaming and other verticals.<br />

The system is constantly developed and<br />

innovated in order to create a platform that<br />

unifies the activities of partners, customers<br />

and employees through a single universal<br />

measure in order to measure and manage<br />

marketing costs. By the end of 2016 the<br />

Customer Satisfaction Index (CSAT) was<br />

registered at 90%+. In relation to NetRefer’s<br />

customer service they have won multiple<br />

awards during 2016 including 3 Stevie’s<br />

and other recognitions. NetRefer created<br />

a culture that supports the delivery of<br />

high quality customer service within the<br />

business.<br />

As the saying goes, ‘A company is as good<br />

as its people’. Employees at NetRefer are<br />

considered as the beating heart of the<br />

Business. Their highly successful workforce<br />

is made up of highly motivated individuals<br />

who place clients at the heart of everything<br />

they do. The company philosophy focuses<br />

around attracting and retaining a strong<br />

pool of diverse talent who can add value<br />

to clients and the organisation. Timothy<br />

Buttigieg, the COO, remarked that NetRefer<br />

takes great pride in supporting its staff<br />

members realise their career aspirations<br />

through empowerment and clear career<br />

development plans. ‘Our culture is one<br />

that supports diversity, high performance,<br />

inspirational leadership, knowledge sharing,<br />

learning and growth’. All this ensures that<br />

the business is structured to succeed today<br />

and can evolve dynamically into the future.<br />

Apart from having a successful client<br />

facing organisation, the employee value<br />

proposition is just awesome! Employee<br />

ideas are embraced and they are<br />

empowered to be part of the NetRefer<br />

success story. Throughout my discussion<br />

with Timothy and Rianne Falzon, the HR<br />

Manager, it was quite evident that the<br />

organisation is after giving its workforce<br />

a safeguarded and flexible environment<br />

to work in. Such initiatives include a work<br />

from home policy to support family friendly<br />

measures and to give the opportunity for<br />

every employee to work close to their<br />

loved ones or in the comfort of their own<br />

preferred space.<br />

Group CEO, Raphael Arnold is a true<br />

believer and an evangelist of Maltese<br />

talent. His vision is to invest in the Maltese<br />

people and to create a secure working<br />

environment where people can learn,<br />

grow and share their ideas. This will in turn<br />

empower them towards contributing to the<br />

success of the business as well as towards<br />

the accomplishments of their professional<br />

career. NetRefer’s workforce split is 70%<br />

Maltese versus 30% International. This<br />

organisation is a national award winner!<br />

The more we go, the more NetRefer<br />

will consolidate and stabilise its self as<br />

a premium employer, now also making<br />

part of the Microsoft ‘Hi-Potential’ client<br />

programme whilst Investing in ultimate<br />

cutting edge technologies. One of the<br />

organisation top values is investing in<br />

people’s training with the ‘NetRefer<br />

Academy’ being their most recent project<br />

- An online learning platform where<br />

employees can learn on new products,<br />

processes and systems with the support of<br />

a virtual learning environment.<br />

Timothy Buttigieg – ‘NetRefer<br />

provides Unified Performance<br />

Marketing which empowers<br />

our clients to consistently<br />

outplay their competitors’.<br />

Employee investment is KEY. NetRefer<br />

offers its hard working organisation;<br />

annual company bonuses; salary increases<br />

based on individual performance; career<br />

development plans to support and retain<br />

talent in the business; training; knowledge<br />

share sessions; fully equipped multimedia<br />

training rooms; and above all an open<br />

door policy.<br />

Additionally, ongoing benefits are a<br />

given. Free Friday lunch; fresh fruit; gym<br />

membership; health insurance; team<br />

events; referral bonuses and a recreational<br />

zone comprising of table games & board<br />

games are some of the great initiatives<br />

one would come across.<br />

Without a shadow of a doubt, this is one<br />

of those organisations with huge employer<br />

branding value, utilising smart methods to<br />

retain their talent internally. Furthermore,<br />

being a Maltese managed success story<br />

makes me very proud! Way to go team<br />

NetRefer!! <strong>MBR</strong><br />

32


SPECIAL FEATURE: iGAMING SERIES<br />

Malta Business Review<br />

LEO VEGAS<br />

by Jackie Porsche<br />

My first impressions upon<br />

walking through the front<br />

door just lived up to their<br />

expectations. Numerous soft toy lions<br />

are placed everywhere in an office which<br />

cannot even be described by the words<br />

UBER cool. Hosted by Frida Svensson, the<br />

Head of HR and Roderick Spiteri Schillig,<br />

Head of Communications I was toured<br />

around what may be described as a forwardlooking<br />

organisation in every aspect.<br />

LeoVegas runs Europe’s fastest and most<br />

user-friendly mobile gaming platform<br />

offering 700+ casino games, the world’s<br />

largest suite of live casino entertainment<br />

in HD and their all new sportsbook. With<br />

cutting edge technology, innovative data,<br />

and a strong entrepreneurial management<br />

and team spirit, LeoVegas is recognised as<br />

an employer of choice within the iGaming<br />

industry.<br />

At LeoVegas, the most valued resource is<br />

their Lions – often referred to as ‘staff’ in<br />

other organisations. They currently have a<br />

strong team of 250+ people in the Malta<br />

office. The organisation places its people<br />

at the core of its operation, and not viceversa;<br />

they believe that LeoVegas is defined<br />

by the great people it is made up of.<br />

The working environment is both fun and<br />

efficiency-driven through a fine balance<br />

between working and recreational areas,<br />

including multiple terraces with almost<br />

360 degrees of stunning Sliema front sea<br />

views. LeoVegas is considered to be a<br />

young entertainment company (with the<br />

average age being less than 30 years) and<br />

whilst professionalism is a key component<br />

in everything they do, they also value a<br />

fun and friendly culture instilled between<br />

employees and also with their customers.<br />

Working at LeoVegas means<br />

that you wake up to a roaring<br />

morning, every morning. Our<br />

vision is to create the greatest<br />

gaming experience and be<br />

number one in mobile gaming<br />

Roderick Spiteri Schillig<br />

The internal culture cherishes the<br />

entrepreneurial spirit that permeates<br />

throughout the organisation. One can<br />

also experience the ‘start-up’ vibe where<br />

decisions convert into fast delivery results.<br />

The fusion of internal talent mixed with a<br />

culture promoting personal responsibility<br />

to reach shared goals works wonders.<br />

The organisation does not fall short from<br />

offering opportunities to employees to<br />

improve their skills and to better their<br />

position within the organisation. Recently<br />

they have been able to provide many<br />

opportunities to their employees and<br />

many have progressed up the success<br />

ladder. Make no mistake, a career at<br />

LeoVegas requires hard work which is duly<br />

recognised internally. So much so, that the<br />

reputation within the iGaming industry in<br />

Malta is that LeoVegas is a fun company<br />

to work for.<br />

The lions proudly offer some of the best<br />

employee benefits in Malta including<br />

fully paid private health insurance, sports<br />

allowances, fitness classes, a healthy snack<br />

bar that is always packed with free snacks<br />

and a scrumptious breakfast every Friday.<br />

Fun and adventurous staff events are<br />

organised throughout the year.<br />

LeoVegas works hard to keep their people<br />

happy, healthy and fit by providing a fun and<br />

flexible yet focused working environment.<br />

An internal survey shows that a whopping<br />

90% of the workforce would recommend<br />

a career at LeoVegas to their family and<br />

friends. This survey corroborates their<br />

Glassdoor account (social platform for<br />

employees to anonymously write about<br />

employers) in which current and past<br />

employees gave LeoVegas an overall 4.6<br />

(out of 5) stars and 100% of them would<br />

recommend them to a friend.<br />

Absolutely WOWED! *****<br />

<strong>MBR</strong><br />

ABOUT THE<br />

Authors<br />

Roderick Spiteri Schillig, Head of<br />

Communications, Leo Vegas together with<br />

an <strong>MBR</strong> Specialist, Jackie Porsche.<br />

www.mbrpublications.net<br />

33


Malta Business Review<br />

SPECIAL FEATURE: iGAMING SERIES<br />

The<br />

Employer<br />

Branding<br />

Tour<br />

by Jackie Porsche<br />

<strong>2017</strong><br />

Q1 Q2 Q3 Q4<br />

220<br />

employees<br />

speaking<br />

+28<br />

languges<br />

representing<br />

33<br />

countries<br />

Jenny Arnell: “We encourage<br />

employees to come and do<br />

what they enjoy doing best<br />

rather than just work.”<br />

Damien Azzopardi: “Our<br />

core values are curiosity,<br />

professionalism and passion –<br />

and we live those values each<br />

day through both our work<br />

and our people.”<br />

Catena Media sprouted in 2012<br />

from a shared hobby between two<br />

childhood friends. Since then, it<br />

has rapidly expanded to become one of<br />

the most successful online lead generation<br />

companies within the iGaming industry,<br />

consistently expanding into new markets,<br />

and acquiring an ever-growing portfolio of<br />

innovative websites.<br />

Catena Media customers have a wide<br />

array of sites to choose from in multiple<br />

languages, all providing customers with the<br />

information they need to make confident<br />

decisions when choosing an online casino<br />

or sportsbook of their choice.<br />

I was invited over to Catena Media’s office<br />

for lunch by Jenny Arnell, Fiona Ewins<br />

Brown and Damien Azzopardi, who are<br />

core members of the HR team at Catena<br />

Media.<br />

At first, I thought we would be going for<br />

lunch somewhere closeby to discuss<br />

their employer branding structure and<br />

initiatives, followed by an office tour.<br />

But hey, I was totally wrong – I enjoyed<br />

a delicious lunch prepared by Catena<br />

Media’s very own professional chef.<br />

Each day, Catena Media’s chef provides the<br />

company’s staff with a spread of options<br />

for meat-lovers, pasta fanatics, health<br />

evangelists and vegans. How cool is that?<br />

I was then given a tour of the office’s<br />

four floors – and instantly I could feel and<br />

understand there’s a considerable amount<br />

of growth going on within the organisation,<br />

which is reflected in the way the offices are<br />

structured and its high amount of people<br />

traffic in corridors and between floors. The<br />

vibe is great and on the rise!<br />

And that buzzing vibe is about to be<br />

taken to another level with the upcoming<br />

opening of Catena Media’s new<br />

headquarters in Gzira. The new office is<br />

set to be one of the most modern of its<br />

kind on the island, with large open spaces<br />

for both work and play for the company’s<br />

ever-expanding workforce to enjoy.<br />

Catena’s workforce grew from 70<br />

employees in 2015 to over 220 employees<br />

in Q1, <strong>2017</strong>, with employees currently<br />

representing 33 countries and speaking<br />

over 28 languages.<br />

Management recognises its workforce as<br />

its biggest asset, and says it’s the prime<br />

success factor of the company. Diverse,<br />

creative and innovative people holding<br />

an ‘outside the box’ mentality is what the<br />

organisation promotes in order to deliver<br />

the best solutions for their clients.<br />

The organisation preaches that creativity,<br />

passion and inspiration are sparked by a fun,<br />

collaborative and supportive environment.<br />

The culture strongly encourages its<br />

workforce to keep a curious and open mind<br />

to constantly improve the status quo at all<br />

times. Employees are heartened to push<br />

beyond their boundaries, to collaborate,<br />

and to think creatively and innovatively –<br />

and to not fear failure while trying.<br />

Keeping employees’ spirits and fitness levels<br />

high is at the pinnacle of the organisation’s<br />

priority list, in conjunction with promoting<br />

a healthy work-life balance. Each and every<br />

Catena Media employee is offered private<br />

health insurance, free exercise classes,<br />

daily fresh fruit smoothies, and an annual<br />

health benefit contribution.<br />

Encouraging an active social life is also<br />

important to Catena Media, and employees<br />

are provided with regular opportunities to<br />

unwind, socialise and get to know each<br />

other in non-working environments. This<br />

is achieved through regular company social<br />

events and team-building activities.<br />

The near future promises a very<br />

proactive organisation from a company<br />

HR perspective, with great focus being<br />

given to employer branding across the<br />

group’s offices. While keeping up with<br />

organisational growth and delivering<br />

improved company results, Catena Media<br />

promises to be an employer brand champ<br />

in the making. Would I work for this brand?<br />

Absolutely! <strong>MBR</strong><br />

34


SPECIAL FEATURE: iGAMING SERIES<br />

Malta Business Review<br />

Online Casino Reports IS new partner in<br />

Malta's iGaming Excellence Awards <strong>2017</strong><br />

Malta's iGaming Excellence Awards <strong>2017</strong><br />

(MiGEA) are pleased to announce that<br />

ONLINE CASINO REPORTS as their newest<br />

Media Partner.<br />

As we move along, our partners, sponsors,<br />

nominees and all participants will be<br />

receiving updates and e-newsles in the<br />

following days!<br />

The press release revealed the four<br />

“special offers” available to these with our<br />

new media partner:<br />

• A dedicated page to the MiGEA<br />

with a link and image that we have<br />

provided has been launched by<br />

Online Casino events directory: Here<br />

is our dedicated page for the event:<br />

http://www.onlinecasinoreports.<br />

com/events/the-malta-internationaligaming-excellence-awards.php?q=3<br />

• Online Casino Reports shall post<br />

articles about the event before it<br />

takes place, based on PRs/news that<br />

our partners, nominees and sponsors<br />

are free to send us send us (we usually<br />

rewrite these, and in other cases<br />

- share on our Facebook/Linkedin/<br />

Twitter profiles) and posting. We can<br />

also translate the news and post them<br />

in different languages which you can<br />

see on OCR list of local sites;<br />

• Online Casino Reports also have social<br />

media profiles (Twitter / Facebook<br />

/ Linkedin) where we will push the<br />

event.<br />

Please visit our dedicated web page:<br />

http://www.mbrpublications.net/<br />

maltas-igaming-excellence-awards-<br />

<strong>2017</strong>/?preview_id=<strong>29</strong>80&preview_<br />

nonce=d5fad7a167&post_<br />

format=standard&preview=true<br />

Please make sure you keep an eye out for<br />

more MiGEA-related news. If you have any<br />

event related or PR material you wish to<br />

post on all the above, please send them to:<br />

martin@mbrevents.com<br />

An acknowledgement and online link will<br />

be sent in reply.<br />

We thank you for your firm support and<br />

trust. <strong>MBR</strong><br />

By Martin Vella<br />

EnergyBet<br />

withdraws from<br />

Polish MarkeT<br />

It is with great disappointment that<br />

EnergyBet announces it will be<br />

withdrawing from the Polish market. In<br />

step with many other online international<br />

gambling services, EnergyBet will be<br />

ceasing to offer services to customers in<br />

Poland, effective as of April 1st <strong>2017</strong>.<br />

EnergyBet management have been<br />

watching developments regarding<br />

regulations in Poland closely for some<br />

time, and had hoped that the Polish<br />

government would listen to the advice of<br />

the European Union and other authorities.<br />

Sadly, however, this was not the case,<br />

and the new highly restrictive and<br />

hostile regulatory environment has made<br />

continued operations unviable.<br />

EnergyBet CEO Marcin Sapinski explained<br />

“The Polish market has always been<br />

very important to us, and we share the<br />

frustration of Polish customers. We will<br />

continue to monitor developments, with<br />

the aim of returning to the Polish market if<br />

things change. In the meantime, we would<br />

like to thank our Polish customers for their<br />

understanding.”<br />

EnergyBet will cease to direct advertising<br />

or promotions to the Polish market,<br />

and all EnergyBet affiliate partners have<br />

been instructed to remove advertising<br />

and promotions aimed at the Polish<br />

market, before April 1st <strong>2017</strong>. Accounts<br />

for all Polish residents will be closed<br />

and any balances returned, with bets<br />

placed before the cut-off date being<br />

honoured. The decision to cease offering<br />

EnergyBet services to customers is Poland<br />

was not taken lightly, and any resulting<br />

inconvenience and disappointment is very<br />

much regretted. <strong>MBR</strong><br />

www.mbrpublications.net<br />

35


Malta Business Review<br />

SPECIAL FEATURE: iGAMING SERIES<br />

EXCELLENT NETWORKING<br />

FOR BTOBET IN GEORGIA<br />

During the Georgia Gaming Congress in<br />

Tbilisi, the multinational igaming software<br />

provider BtoBet has met online and landbased<br />

Sports betting and Casino operators<br />

wishing to operate an advanced, modern<br />

and technological platform to develop<br />

their business, and speed up revenues and<br />

operations in the evolving Eastern European<br />

regulatory framework.<br />

In the new regulated markets expanding in<br />

Eastern Europe, such as the Czech Republic,<br />

Slovakia, Poland and Romania, amongst<br />

others, operators need the innovative<br />

and clever omnichannel platform with<br />

multi-currency and multi-jurisdiction<br />

characteristics, to administer their business<br />

seamlessly, land-based, online and mobile.<br />

In a farsighted perspective, operators<br />

of these countries have to be quick and<br />

grasp the opportunity offered by the nextgeneration<br />

technology to run the evolution<br />

of physical bet-shops into intelligent shops<br />

via a single channel, integrating web and<br />

physical stores by giving the opportunity to<br />

better understand players.<br />

BtoBet’s CEO, Kostandina Zafirovska<br />

highlighted:<br />

Attendees had the possibility to discover<br />

BtoBet’s next-level Sportsbook and Casino<br />

solutions, based on Artificial intelligence<br />

which benefit from the offers of the main<br />

leading supplier of sports betting content<br />

and 1000s of different games for casino<br />

players. The ultimate trading and risk<br />

management feature of the company’s<br />

solution, which is also geo-customizable,<br />

allows operators worldwide to minimise<br />

potential risks, ensuring maximum efficiency<br />

and safety. Attendees had the possibility to<br />

discover BtoBet’s next-level Sportsbook<br />

and Casino solutions, based on Artificial<br />

intelligence which benefit from the offers of<br />

the main leading supplier of sports betting<br />

content and 1000s of different games for<br />

casino players. The ultimate trading and<br />

risk management feature of the company’s<br />

solution, which is also geo-customizable,<br />

allows operators worldwide to minimise<br />

potential risks, ensuring maximum efficiency<br />

and safety.<br />

Commenting on the transformation of<br />

player expectations and new perspectives<br />

Kostandina Zafirovska BtoBet CEO<br />

to attract and retain East European players<br />

and bettors, Kostandina added:<br />

“AR is appealing to a greater number<br />

of customers combining entertainment<br />

and technology for seamless marketing<br />

strategies. The AR through the mobile<br />

app allows operators to open a direct and<br />

interactive communication with players,<br />

providing ultimate and peerless services<br />

(compared to retail) driving offers according<br />

to player’s interests, creating attractive<br />

rewards and interactive communication<br />

experiences. For example, a Virtual Avatar<br />

can replace the static communication via<br />

Sms - and email - in a more emotional and<br />

advanced way; the Bonus Hunting – apart<br />

from the 1 to 1 bonus delivery in Augmented<br />

reality - becomes a powerful unconventional<br />

marketing tool to promote the brand and<br />

push street players to play mobile and<br />

land-based; Odds comparison in AR can<br />

become an innovative instrument instead<br />

of expensive traditional media campaigns.”<br />

After Georgia Gaming Congress, BtoBet will<br />

showcase its AI igaming and sportsbook<br />

omnichannel platform at Enada Primavera<br />

and VIGE, in Rimini (15-17th <strong>March</strong>) and<br />

Vienna (20-22 <strong>March</strong>) respectively. <strong>MBR</strong><br />

CORPORATE<br />

Brief<br />

BtoBet is a pioneer in new technologies for<br />

iGaming operators and the betting industry<br />

by using technological intelligence as its<br />

main base for its products. It offers unique,<br />

customizable, secure and flexible cloudbased<br />

systems delivering unprecedented<br />

capabilities to drive sportsbook and<br />

iGaming business. BtoBet has 13 offices.<br />

The Technical team of the company is in<br />

Skopje and has an ever growing team of<br />

developers. BtoBet’s dynamic Sportsbook<br />

team operates from Rome, whilst Malta<br />

hosts the commercial and marketing<br />

centre. Visit our site on: www.btobet.com<br />

36


SPECIAL FEATURE: iGAMING SERIES<br />

Malta Business Review<br />

LVbet<br />

Supports<br />

International<br />

Womens’ Day<br />

and FORWARD<br />

LVbet is proud to announce its support of International Women’s<br />

Day (8th <strong>March</strong>), by donating a percentage of player deposits<br />

to FORWARD (Foundation for Women's Health Research and<br />

Development). 10% of all player deposits on a special promotion,<br />

running from Friday 3rd to Wednesday 8th <strong>March</strong>, will be donated<br />

to the charity.<br />

FORWARD is working to safeguard and promote the rights of girls<br />

and women across Africa, through partnerships in the UK, Europe<br />

and Africa. Particular focus is placed on tackling discriminatory<br />

practices that affect female health and dignity, especial female<br />

genital mutilations (FGM), child marriage and obstetric fistula.<br />

LVbet PR Manager, Simona Pinterova explained “The team at LVbet<br />

is a vibrant mix of sexes, nationalities and ages, and respect and<br />

equality are central to the workplace ethos – so the issues tackled<br />

by FORWARD strike a chord with our team, and we are delighted to<br />

be able to do something to help change lives for the better.”<br />

The specific promotion is offering LVbet customers a 25% Reload<br />

Bonus up to €200 + up to 200 Free Spins on popular slot game<br />

Fairytale Legends: Red Riding Hood - and LVbet will donate 10% of all<br />

deposits made using the bonus. As expected, LVbet customers have<br />

stepped up and embraced this great cause. LVbet will be announcing<br />

the total to be donated after the offer has finished.<br />

More information about FORWARD can be found at<br />

forwarduk.org.uk<br />

<strong>MBR</strong><br />

www.mbrpublications.net<br />

37


<strong>MBR</strong> Publications Limited<br />

PRESENTS<br />

Maltaʼs iGAMING EXCELLENCE AWARDS <strong>2017</strong><br />

Helping Creative People Achieve Excellence<br />

Corinthia Palace Hotel & Spa, San Anton, Malta | Friday 5 th May, <strong>2017</strong><br />

In Collaboration with:<br />

SIMON<br />

ESTATES<br />

FOR FURTHER INFORMATION CONTACT<br />

Margaret Brincat M: 9940 6743 E: margaret@mbrpublications.net


CORPORATE INTERVIEW OF THE MONTH<br />

Malta Business Review<br />

Paragon Europe<br />

with an active role during<br />

Malta’s EU Presidency<br />

Paragon Europe’s vision is to positively change our world for the better by assisting<br />

local and European regional stakeholders in sourcing EU funding to implement<br />

EU projects, bringing professional excellence to bear on behalf of the community.<br />

Paragon’s commitment to excellence is now being extended to Malta’s EU Presidency<br />

with a calendar of conferences to be held over the coming months as part of Malta’s<br />

official EU Presidency. EDWIN WARD, Chairman of Paragon Europe speaks to the<br />

Malta Business Review about these forthcoming events.<br />

What does Paragon Europe’s active<br />

involvement in the EU Presidency mean<br />

to you?<br />

For most of us, the thought of tiny Malta<br />

chairing the EU Presidency was a distant<br />

notion, a quasi-impossible idea to even<br />

imagine, let alone experience! And yet,<br />

here we are today, living a historic moment<br />

for our country, witnessing a milestone<br />

achievement for the nation as Europe’s de<br />

facto leaders. This will mean nothing if we<br />

as citizens do not do our part. We are being<br />

called to become protagonists through<br />

active participation by understanding<br />

the challenges, the threats and the<br />

opportunities that lie ahead and together,<br />

to find solutions for us all, and for the next<br />

generations. Perhaps this explains why I am<br />

so proud to Chair a pro-active company like<br />

Paragon Europe at this point in time.<br />

How does this fall within Paragon’s<br />

mission?<br />

Paragon Europe always understood and<br />

embraced the immeasurable opportunities<br />

that EU accession would bring to Malta and<br />

through the vision of Dr. Anton Theuma,<br />

Paragon’s founder, we wanted to grasp<br />

these opportunities to help those with a<br />

mission to bring change in their community.<br />

Through dedication, hard work, innovation<br />

and a lot of travel, Paragon Europe today is<br />

a Maltese company with the professional<br />

will and integrity to contribute both in Malta<br />

and in Europe, to the objectives of the EU<br />

Social Agenda and the ‘headline targets’ of<br />

the Europe 2020 Strategy.<br />

More tangibly, how does Paragon plan to<br />

bring more value to Malta’s EU Presidency?<br />

We started asking ourselves “what can we<br />

as Paragon bring to Malta at this very special<br />

moment in time? How could we leverage<br />

our years of experience in important areas<br />

such as Education and Training, Sustainable<br />

Development and Environment, Energy,<br />

Climate, Transport and Water, Cultural<br />

Heritage and Tourism, Social Inclusion, ICT,<br />

Innovation and Entrepreneurship?” It ws<br />

here that we decided that Paragon Europe<br />

should adopt an active role by doing what<br />

it does best: building collaboration with our<br />

networks and together with them address<br />

some very important issues concerning<br />

Corporate Governance, Climate Change,<br />

Transport, Energy, Innovation Funding,<br />

Intrapreneurship and Unemployment<br />

through a series of milestone conferences.<br />

Will you be tackling any specific subjects<br />

or sectors?<br />

We are looking at the main three priorities<br />

of Malta’s Presidency namely the<br />

Mediterranean, Maritime and Migration.<br />

In line with our mission, we will be<br />

delivering excellence through high-profile<br />

conferences with world-class speakers on<br />

Corporate Governance, Circular Economy,<br />

Urbanisation, Access to Finance and more,<br />

bringing together key stakeholders from<br />

national governments, corporate and civil<br />

society.<br />

The first conference will be the 20th<br />

European Corporate Governance.<br />

Yes, the 20th European Corporate<br />

Governance Conference will be held on May<br />

4th and will be Europe’s most important<br />

corporate governance conference this year.<br />

It will be hosted on behalf of the Institute<br />

of Directors Malta Branch together with<br />

ecoDa with the support of European<br />

<strong>Issue</strong>rs, Business Europe, EY EAME as a<br />

major sponsor and DG Justice, endorsed<br />

by the Ministry of Finance under the<br />

auspices of the Malta Presidency of the<br />

Council of the EU. It will explore corporate<br />

governance as a tool for rebuilding trust,<br />

generating shareholder value, redefining<br />

the CSR debate while discussing recent<br />

changes in corporate governance in the<br />

global context in relation to digitalisation<br />

processes as foreseen in DG Justice’s Green<br />

Paper on Company Law which is expected<br />

to go before the European Parliament in<br />

November and thereafter apply across the<br />

EU. More than 200 European Directors,<br />

Chairmen, CEO’s and Non-Executives are<br />

expected to attend supplemented by local<br />

experts and Directors.<br />

Edwin Ward, Chairman of Paragon Europe<br />

And the second conference will tackle the<br />

environment right?<br />

Indeed. The second conference will be<br />

led by Paragon Europe Executive Director<br />

Dr. Nadia Theuma and the topic will be<br />

specifically Towards a Zero Carbon Economy<br />

in the Mediterranean and Beyond. This<br />

conference will be organised in conjunction<br />

with the EU’s Climate-KIC project and with<br />

the support of the Maltese Ministry for<br />

Sustainable Development, Environment<br />

and Climate Change. This event will tackle<br />

global warming and the fact that if climate<br />

change is not mitigated, within the next 30<br />

years Malta could be very different to how<br />

we know it today. It will also discuss how<br />

innovation will be playing an extremely<br />

important role in confronting the challenges<br />

of climate change and how challenge-led<br />

innovation is confronting climate change.<br />

How do these events build a stronger<br />

context for Malta’s EU Presidency?<br />

Malta’s EU Presidency is indisputably<br />

happening at a very complex time for<br />

EU integration. When one takes into<br />

consideration the fact that Malta will be<br />

the last Mediterranean country to hold the<br />

Presidency before 2020, one understands<br />

better how this is an opportunity for the<br />

Mediterranean region. It is within this<br />

context that Paragon Europe has found a<br />

leading role to raise the profile of important<br />

issues in this historic time for Malta.<br />

For more information about these<br />

forthcoming events and for a more active<br />

collaboration with Paragon Europe, visit<br />

www.paragonevents.eu <strong>MBR</strong><br />

www.mbrpublications.net<br />

39


Malta Business Review<br />

DIGITAL CURRENCY TRADING<br />

The Biggest Major<br />

Bitcoin Crashes in<br />

the Last 10 Years<br />

by Scarlett Anderson<br />

Bitcoin underwent a lot of ups and downs<br />

in its brief history and we have made a a<br />

complete guide to bitcoin for those who<br />

need a speedy update on the bitcoin<br />

trading ecosphere. However for those<br />

who are quite familiar with bitcoin, here<br />

is our run down of major crashes during<br />

the early years of this digital currency<br />

experienced by Bitcoin traders. From the<br />

first bitcoin transaction in which resulted<br />

in the kick off the bitcoin blockchain on<br />

January 3rd 2009; To the mull restriction<br />

of bitcoin transaction by Chinese officials,<br />

the journey taken by bitcoin is long going<br />

and expanding.<br />

An Overview on Bitcoin Trading<br />

Bitcoin is undoubtedly the most popular<br />

digital currency that is created and<br />

stored online. The idea of Bitcoin was<br />

a brainchild of Satoshi Nakamoto – a<br />

gifted programmer. The main difference<br />

between Bitcoin and physical currencies<br />

is that Bitcoin can’t be mined (created)<br />

in unlimited numbers. On the other<br />

hand, central banks usually print their<br />

local currencies in large quantity just<br />

to settle their national debts etc. which<br />

consequently results in widespread<br />

inflation and other economic problems.<br />

There are a number of choices available<br />

for Bitcoin trading on margin. Let’s discuss<br />

those options and explain some effective<br />

means to forecast Bitcoin price. However,<br />

before coming to our subject matter let<br />

us warn everyone that trading Bitcoin on<br />

margin can be extremely risky because of<br />

its highly volatile nature. History shows<br />

that Bitcoin has a capability to move<br />

800$-900$ within 30 days – that’s the<br />

level of its volatility. The given below chart<br />

shows the highly volatile nature of this<br />

crypto currency.<br />

As opposed to major currency pairs that<br />

hardly move 1% a day, Bitcoin can move<br />

30% in a single day. If you are a good<br />

trader then consider trading Bitcoins<br />

without margin. However, we are aware<br />

that because of high Bitcoin price not<br />

everyone can afford trading Bitcoins<br />

without margin so let’s discuss some<br />

options for leveraged Bitcoin trading.<br />

Below are some popular trading platforms<br />

for leveraged Bitcoin trading;<br />

BTC-E<br />

BTC-E allows shorting of Bitcoin as well<br />

as leveraged trading. Shorting of Bitcoin<br />

means you can generate profits even<br />

when the price of Bitcoin is falling. This<br />

feature is particularly useful if you want<br />

to hedge your long Bitcoin positions. The<br />

Bulgarian exchange – BTC-E- offers worldfamous<br />

Metatrader platform for Bitcoin<br />

trading with leverage upto 1:3 and a small<br />

fee of just 0.3% per side.<br />

AVA Trade<br />

AVA Trade is a popular forex broker that<br />

allows leveraged Bitcoin trading through<br />

CFDs. The broker offers two Bitcoin CFDs<br />

that are Bitcoin Mini and Bitcoin Weekly.<br />

Bitcoin mini has a leverage of 1:2 and<br />

doesn’t expire while Bitcoin weekly has<br />

a leverage of 1:20 and expires on every<br />

Friday. Both CFD contracts use price feed<br />

from BTC-E. AVA Trade adds mark up of<br />

around $10 on spread.<br />

<strong>MBR</strong><br />

40


DIGITAL CURRENCY TRADING<br />

Malta Business Review<br />

THE HISTORY OF<br />

Major Bitcoin Crashes<br />

January 3<br />

2009<br />

February 9<br />

2011<br />

June 19<br />

2011<br />

February 11<br />

2012<br />

<strong>March</strong> 1<br />

2012<br />

August 17<br />

2012<br />

April 10<br />

2013<br />

December 5<br />

2013<br />

December 5<br />

2013<br />

February 7<br />

2014<br />

February 21<br />

2014<br />

February 24<br />

2014<br />

<strong>March</strong> 26<br />

2014<br />

August 19<br />

2015<br />

November 3<br />

2015<br />

January 14<br />

2016<br />

August 2<br />

2016<br />

The first Bitcoin transaction record kicks off the Bitcoin<br />

blockchain.<br />

Bitcoin achieves parity with the U.S. Dollar.<br />

Bitcoin crashes $3 within minutes to less than $16 after Mt.Gox<br />

hacking.<br />

Bitcoin nosedives $2 to almost $4 after Paxum stopped<br />

accepting Bitcoin.<br />

Bitcoin plunges to $4.89 after 46,000 Bitcoin were stolen in<br />

Linode hacking.<br />

Bitcoin plunges to $3 to less than $11 after Pirateat40 stopped<br />

Bitcoin payments.<br />

Bitcoin crashes $60 to just $122 as increased trading volume<br />

disrupts Mt. Gox servers.<br />

Bitcoin plunges $131 to $126 within minutes as Tradehill<br />

announces closure.<br />

Bitcoin nosedives $300 to $840 as China bans financial<br />

instituations from using Bitcoin.<br />

Bitcoin records $100-plunge as major exchanges experience<br />

widespread DDOS attacks.<br />

Bitcoin plunges $30 as Bitcoin miners and developers debate<br />

block size.<br />

Bitcoin plunges by almost $57 to $550 as Mt. Gox shuts<br />

down.<br />

Bitcoin plunges sharply by $150 to $453 as IRS declares<br />

Bitcoin to be a property.<br />

Bitcoin plunges $45 to $214 after the release of new client<br />

software XT Fork.<br />

Bitcoin fell by $50 to $334 as its sign was accepted into Unicode.<br />

Bitcoin records $40 decline as Mike Hearn terms Bitcoin a<br />

“Failure”.<br />

Bitcoin crashes $175 to $198 after unknown hackers stole<br />

18,866 bitcoins from Bitstamp.<br />

January 5<br />

<strong>2017</strong> Bitcoin plunges 31% to $889 as Chinese<br />

officials mull restriction of Bitcoin<br />

transactions.<br />

Source: © Investoo Group Ltd.<br />

www.mbrpublications.net<br />

41


Malta Business Review<br />

BUSINESS<br />

4 WAYS<br />

to Become a<br />

PAPERLESS<br />

BUSINESS<br />

By Laurie Leiker<br />

Ever since the 1980s, we have been<br />

dreaming of a world where we did<br />

not need so much paper. But it<br />

seems like there’s more paper being used<br />

now than ever before. In every office, in<br />

every city, people are printing out emails<br />

and reports so they can read it and mark it<br />

up, or, *gulp* “just to have.”<br />

Our mailboxes are still jammed with<br />

bills and letters. And not to mention the<br />

number of catalogues and flyers you get in<br />

the mail, both at home and in the office.<br />

Companies are spending millions to print<br />

paperwork- sharing it, filing it and then<br />

shredding it so no one can get their hands<br />

on it. What a waste.<br />

Luckily, it’s never been easier to do the<br />

responsible thing and use less paper. We’re<br />

here to discuss four ways that PandaDoc<br />

team can help your business cut your<br />

paper use completely.<br />

Use Technology to Reduce Your<br />

Reliance on Cash<br />

Sure it feels good to pull out a wad of bills<br />

(even if they’re all 1’s) to pay for dinner, but<br />

paper currency is a bit old-fashioned and<br />

not exactly eco-friendly. Besides, using a<br />

debit or credit card helps you keep track<br />

of your expenses because most banks offer<br />

free budget tracking to help you see where<br />

your money goes. Almost all smartphones<br />

have built-in payment functionality that<br />

replaces your credit and debit cards, so you<br />

can leave your bulky wallet at home. And<br />

as an extra tip, PandaDoc can help your<br />

customers embrace digital transactions<br />

by accepting secure credit card payments<br />

right inside your proposals, quotes, and<br />

invoices.<br />

Save Time, Money, and Trees with<br />

Paperless Invoicing<br />

Speaking of invoices, consider transitioning<br />

away from sending paper bills to your<br />

clients and sign up for paperless billing<br />

from companies you work with. Going<br />

paperless has helped thousands of our<br />

own users improve their cash flow and<br />

invoice tracking. Paperless invoices also<br />

save you money and time you’d normally<br />

spend printing, mailing, and following up<br />

on paper invoices. As an added bonus,<br />

you’ll likely reduce the clutter on your desk.<br />

Join Us in the Cloud<br />

Cloud services are the best thing for trees<br />

since, well, water. It’s true you can’t hug<br />

a cloud like you can a tree, but you can<br />

embrace it. There are a wealth of cloud<br />

storage options for today’s businesses, and<br />

we’re proud to integrate with the best of<br />

them, including Box, Google Drive, and<br />

Dropbox.<br />

We believe in cloud storage so much that<br />

we’ve built it right into PandaDoc, making<br />

it easy for you to store and organize your<br />

digital documents without needing any<br />

additional technologies. By leveraging<br />

cloud storage in your business, you’ll<br />

drastically reduce your reliance on paper,<br />

saving money and countless trees in the<br />

process.<br />

Streamline Sales with Digital<br />

Proposals<br />

You don’t have to get down on one knee<br />

to propose digitally. Think about the last<br />

proposal you received - at least five pages<br />

of important information that could just as<br />

easily been sent digitally. With PandaDoc,<br />

we’ve it easy to create, generate and sign<br />

proposals and other business documents<br />

faster than ever before. Digital proposals<br />

not only save trees but also open the door<br />

to a more efficient sales process.<br />

Today’s technology makes it easy to reduce<br />

your carbon footprint by using less paper.<br />

We would know -- PandaDoc is the digital<br />

document platform that more than 5,000<br />

companies use to create, send, track, and<br />

sign their digital documents every day.<br />

To learn more about how you can clean<br />

up your proposal process, download our<br />

eBook: "Proposal Automation - Automate<br />

Your Proposals Workflow with PandaDoc"<br />

today. <strong>MBR</strong><br />

EDITOR’S<br />

Note<br />

Laurie is a contributing<br />

author for Risr Marketing.<br />

She’s a published author<br />

and business coach,<br />

specialising in the<br />

appropriate and beneficial<br />

use of technology in the<br />

business world.<br />

42


ARTS<br />

Malta Business Review<br />

It’s never too late...<br />

to learn<br />

review and photos by Olga Saliba<br />

Chapel, 5070, Acrylic on canvas<br />

Schooners in Marsalforn, 40x30cm, Watercolour<br />

Mdina, 40x30cm, Watercolour<br />

Malta landscape with Luzzu, 45x30cm, Oil on Canvas<br />

Valletta, 120x70cm, Oil on canvas<br />

Ludmila Skrivanek,<br />

Art Exhibition, Corinthia Palace Hotel, 02/12/2016<br />

L<br />

udmila Skrivanek is Czech,<br />

was born in 1974 in the USSR,<br />

received two graduate degrees<br />

in Economics and information systems/<br />

technology, worked in the financial sphere<br />

more than 20 years... in spite of such<br />

serious no-nonsense speciality Ludmila<br />

is very sociable, multiple talented person<br />

and she has managed to combine love<br />

to the economics with her other such<br />

hobbies like painting, playing the piano,<br />

sailing and even sports therapy! She never<br />

stops learning! Ludmila is currently living<br />

in Malta and working as an auditor for the<br />

company Griffiths & Associates.<br />

Her first art exhibition was held in<br />

December 2016 in the Corinthia Palace<br />

Hotel in Attard under the auspices of<br />

Ray Piscopo. Painting in totally different<br />

techniques and styles (class of Anastasia<br />

Pace), Ludmila is not confined to one<br />

subject, everything is interesting for her -<br />

the urban landscape, architecture, marine<br />

and even... icons...bright, “screaming”<br />

colours, contrasts... almost all of the<br />

paintings are potent as bright flashes,<br />

they attract attention, not leaving anyone<br />

indifferent, her pictures pass on the<br />

message that she has something to say...<br />

it can be said that Ludmila like most artists<br />

is searching... whilst expressing herself...<br />

experiences, dreams, fantasies, thoughts,<br />

people, experiments... actually, she’s<br />

not drawing, she is changing the living<br />

space around her... MALTA is the sacred<br />

place under the sun, symbolic place of<br />

our world... she opened up on her own<br />

private Malta, what changed her and<br />

became a source of inspiration which she<br />

has embodied in her works... What else to<br />

add? Probably only... it’s never too late to<br />

learn and there are no restrictions for one<br />

to express oneself in art. <strong>MBR</strong><br />

www.mbrpublications.net<br />

43


Malta Business Review<br />

HIGHER EDUCATION<br />

Committed<br />

to Providing<br />

the Best<br />

Education<br />

Learning<br />

Experience<br />

OUR MISSION<br />

To enhance the level of Academic<br />

training and Tuition of both pre and<br />

post graduate levels by:<br />

• Contributing actively towards the<br />

propagation of equal opportunities<br />

for all.<br />

• Continually engaging in the pursuit<br />

of excellence.<br />

• Continually investing in its own<br />

people.<br />

• Striving to afford the best service to<br />

all our clients.<br />

• Establishing itself as a leader in the<br />

international education field.<br />

• Contributing towards the social<br />

welfare of the community.<br />

Learning a language or obtaining<br />

an academic qualification is more<br />

important than ever in the global<br />

economy. eie Educational Group provide<br />

students with a first-class educational<br />

teaching and training service at a fair price.<br />

Students ask for an excellent teaching<br />

environment so that they quickly progress<br />

through their course, but also that they will<br />

want to enjoy themselves whilst studying.<br />

At eie Educational Group, you will have a<br />

fantastic studying experience. eie encourage<br />

social interaction trough regular, fun and<br />

varied leisure programmes, as this improves<br />

a learning experience.<br />

eie Educational Group, was established in<br />

January 2000 and their success is built on<br />

a long-standing commitment to the specific<br />

needs of local and international students. eie<br />

constantly expands its worldwide networks,<br />

partners with established renowned<br />

organisations, invests in its facilities and in<br />

social commitments. The eie Educational<br />

Group is redefining the landscape of modern<br />

education.<br />

The eie Educational Group aims to develop<br />

the appropriate competencies and<br />

knowledge needed in planning, evaluation,<br />

research and development tasks in education<br />

and related fields in the midst of societal<br />

changes, both on local and global levels. This<br />

network gives eie the key to be competitive<br />

and to share the collective experience and<br />

continuous professional development with<br />

their cilients.<br />

In a fast moving world, challenges are<br />

demanding and change is constant.<br />

Tomorrow’s future depends on today’s<br />

knowledge.<br />

Through its companies, the eie Educational<br />

Group is able to offer the following services:<br />

Academic programmes - Certificate,<br />

Diploma, Bachelor, Master degrees<br />

in various subjects for young and<br />

mature adults are offered through<br />

eie Institute of Education (Licensed<br />

by the NCFHE as an institute of<br />

Further and Higher Education –<br />

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e-mail at info@eie-group.com, phone on<br />

+35621332804/5 <strong>MBR</strong><br />

44


Malta Business Review<br />

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45


Malta Business Review<br />

INTERNATIONAL WOMEN'S DAY<br />

THIS IS FOR YOU,<br />

Women Fighters On The<br />

FRONT LINES OF CREATIVITY<br />

BY RACHEL DEGHATI<br />

F<br />

or long hours I observed her,<br />

standing, reaching for the<br />

ephemeral inexistence of the<br />

material, in a strange face-to-face.<br />

I followed her with my gaze, as she pushed<br />

one of her slender fingers into the wet clay,<br />

playing it against her palm, hesitating over<br />

a curve, a hollow, filling it in, then taking<br />

up a misshapen clump, beginning over and<br />

over again. But that is not all...<br />

I saw her, attentive, loving, grazing the clay<br />

with infinite tenderness, smoothing out<br />

the bumps in a search for a fragile instant<br />

of harmony. A face emerged from her<br />

hands, that of an unfinished man, in the<br />

rough. Then, finally, she etched out a line,<br />

provoking the hint of a smile.<br />

At the Erbil University of Fine Arts, at the<br />

heart of the creative effervescence of<br />

students in a newly forming country, she<br />

seems to have found her place. She had<br />

resolved to begin a silent and intimate<br />

dialogue with him, her alter ego in clay<br />

that she had brought to life with her hands.<br />

I have always thought that woman is<br />

blessed with a supreme creative power,<br />

that of giving life to both things and human<br />

beings.<br />

In that moment, I remembered some of<br />

the fates of these Kurdish women—poised<br />

between struggle and grace, renunciation<br />

and creation, battlefront and hearth,<br />

shadow and light, sorrow and joy, winter<br />

and spring, between war and peace.<br />

The elders know that one must be born at<br />

least once in order to be reborn. Thus they<br />

sow the seeds of rebirth. You see, while it<br />

is woman who makes man, it is the culture<br />

transmitted from generation to generation<br />

that forges the strength and the identity of<br />

a people.<br />

Sometimes, a shadow darkens insouciance.<br />

But, here, more than ever, life is hope.<br />

Excerpt of "HOPE" from Kurdistan<br />

Renaissance project <strong>MBR</strong><br />

46


Malta Business Review<br />

WORLD ECONOMY<br />

CHINA'S ECONOMIC GROWTH<br />

COULD HELP OTHER<br />

DEVELOPING COUNTRIES<br />

by Justin Yifu Lin<br />

Research published today examines<br />

China’s recent successful economic<br />

growth and how this could be applied<br />

to help other developing countries grow<br />

their economies.<br />

The research from the journal Area<br />

Development and Policy, published<br />

by Taylor & Francis with the Regional<br />

Studies Association, shows that while<br />

other countries’ reforms in the 1980s<br />

and 1990s subsequently failed, China<br />

managed to achieve unprecedented<br />

economic growth. This means there<br />

is a potential for similar growth if<br />

other developing countries devaelop<br />

their economies according to their<br />

comparative advantages, as China did.<br />

The study also outlines how it was<br />

possible for China to achieve a prolonged<br />

period of growth, the price that has been<br />

paid for success, if and how this can be<br />

maintained, and the implications for<br />

other developing countries who wish to<br />

achieve similar growth.<br />

Author and former Chief Economist of<br />

the World Bank Justin Yifu Lin said, “It<br />

is the strategy for development and<br />

transition that determines success or<br />

failure in a developing country.”<br />

A key reason for China’s success was<br />

the pragmatic approach adopted, along<br />

with the advantage of backwardness,<br />

where developing countries benefit from<br />

imitating technologies and industries<br />

from high-income countries, which<br />

involves lower costs and fewer risks.<br />

Before 1979, China had chosen not to<br />

benefit from this advantage. The desire<br />

to rapidly build a strong national defense<br />

system and advanced capital-intensive<br />

modern industry meant it was necessary<br />

to do the innovation itself in a country<br />

lacking capital but with abundant labor.<br />

The research suggests there is potential<br />

for other developing countries to grow<br />

continuously for a prolonged period of<br />

time, but to achieve this it is necessary to<br />

do two things. The first is to develop the<br />

country’s economic strength according<br />

to its comparative advantages. The<br />

second is not to immediately expose<br />

uncompetitive domestic industries to<br />

international competition. It is important<br />

for developing countries to learn from<br />

one another instead of using theories<br />

generated from developed countries<br />

because of the differences between<br />

developed and developing countries.<br />

Despite the successes of China’s<br />

economic growth, Lin identifies that<br />

there remain drawbacks including<br />

corruption, environmental degradation<br />

and increased income disparities<br />

between the rich and poor.<br />

The question remains as to whether<br />

China can maintain dynamic growth in<br />

the coming decades. There is potential<br />

for continued growth but recent figures<br />

show decelerated growth in comparison<br />

to previous years. Lin argues that the<br />

deceleration is mainly due to external<br />

and cyclical factors, and is confident that<br />

China is on track to join the world’s highincome<br />

countries.<br />

<strong>MBR</strong><br />

Creditline: Taylor & Francis<br />

Read the full article online: http://www.<br />

tandfonline.com/doi/full/10.1080/2379<br />

<strong>29</strong>49.<strong>2017</strong>.1<strong>29</strong>8971<br />

<strong>MBR</strong><br />

48


Malta Business Review<br />

CYBERCRIME MALTA CONFERENCE <strong>2017</strong><br />

in the new Cyber Defence Operations<br />

Centre, or our customers, in the Enterprise<br />

Cybersecurity Group. We’ve also increased<br />

collaboration across the company so that<br />

our built-in security technologies work<br />

together to deliver a holistic, agile, security<br />

platform. All this forms part of our constant<br />

commitment to protect our customers.<br />

Microsoft in fact, invests more than a billion<br />

dollars a year in security related R&D to help<br />

protect its customers,” added Panayiotis<br />

Ioannou.<br />

Thanking Microsoft for its support, Dr<br />

Antonio Ghio and Mr Robert Farrugia,<br />

respective Presidents of MITLA and ISACA<br />

Malta explained how this conference is<br />

being hosted within a current local context<br />

of a growing economy which is becoming<br />

increasingly dependent on technology and<br />

as such, needs to bolster cybersecurity with<br />

the aim of mitigating costs, risks and threats.<br />

MICROSOFT is Platinum Sponsor of the<br />

forthcoming Cybercrime Malta Conference<br />

<strong>2017</strong>, a conference that will discuss the most<br />

recent trends in cybercrime, cybersecurity<br />

technologies and practices adopted against<br />

cybercrime. The event is being organised<br />

jointly by ISACA Malta Chapter and the Malta<br />

IT Law Association (MITLA).<br />

The speaker-line up should offer an interesting<br />

variety of perspectives ranging from some of<br />

the industry’s biggest international players<br />

to more local and practical insight. They<br />

include Axel Voss MEP - EPP Coordinator for<br />

Legal Affairs, Uwe Rasmussen, Legal Counsel,<br />

Digital Crimes Unit at Microsoft, Enrico<br />

Bellini, Public Policy Senior Analyst at Google,<br />

Luis Enrique Oliveri from IBM Global Security<br />

Services, Dr. Jan Ellermann, Senior Specialist<br />

at EUROPOL’s Data Protection Office,<br />

Patrick Curry, CEO of Multinational Alliance<br />

for Collaborative Situational Awareness,<br />

Joseph Cuschieri, Executive Chairman,<br />

Axel Voss MEP - EPP Coordinator<br />

for Legal Affairs – one of the main<br />

speakers during this conference<br />

MICROSOFT Platinum<br />

SPONSOR OF CYBERCRIME MALTA CONFERENCE <strong>2017</strong><br />

By James Vella Clark<br />

Malta Gaming Authority, Inspector Timothy<br />

Zammit, from the Cyber Crime Unit at the<br />

Malta Police Force, Prof Joe Cannataci, UN<br />

Special Rapporteur on the Right to Privacy<br />

and Raef Meeuwisse, author of a number of<br />

publications about cybersecurity.<br />

“Microsoft uses its unique insight to<br />

understand cybercrime threats with the sole<br />

aim of protecting its customers better against<br />

identity attacks, accidental or intentional<br />

loss of corporate data and the installation of<br />

malware. This is why Microsoft is proud to be<br />

Platinum Sponsor of this event and support<br />

MITLA and ISACA Malta in the organisation<br />

of this important event,” says Panayiotis<br />

Ioannou, Country Manager for Microsoft<br />

Malta.<br />

“When it comes to security, Microsoft’s<br />

approach reflects today’s realities of our<br />

mobile-first, cloud-first world. This includes<br />

bringing teams and technologies together<br />

to evolve our security posture, for example,<br />

“Government launched its National Cyber<br />

Security Strategy Green Paper in 2015 as a<br />

precursor to new legislation, however at<br />

MITLA, we believe it is high time for industry<br />

and regulator, the private and public sectors,<br />

to sit down at a common table to discuss<br />

concerns and initiatives. This conference will<br />

create the right forum for discussing pressing<br />

issues related to cybercrime, local and<br />

international cybercrime trends, emerging<br />

threats that strain the reach of the law, risks<br />

posed to critical national infrastructures,<br />

our legislative response, the rise of identity<br />

theft and online fraud, big data, information<br />

security, cybercrime and more,” said Dr Ghio<br />

and Dr Gatt.<br />

we believe it is high time for<br />

industry and regulator, the<br />

private and public sectors, to<br />

sit down at a common table to<br />

discuss concerns and initiatives<br />

The conference at the Radisson Blue Hotel<br />

in St George’s Bay will attract all those<br />

interested in cybercrime and cybersecurity,<br />

technology and cybersecurity professionals,<br />

lawyers and law professionals, law<br />

enforcement agencies and policy experts,<br />

professionals, C-level executives and people<br />

in management, academics, students and<br />

government officials.<br />

Registrations for the Cybercrime Malta<br />

Conference <strong>2017</strong> are open and may be found<br />

on the conference’s official website: The<br />

Cybercrime Malta Conference <strong>2017</strong><br />

http://cybercrimemalta.com <strong>MBR</strong><br />

50


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Malta Business Review<br />

EU: COHESION POLICY<br />

LOCAL LEADERS GATHER IN WARSAW WITH<br />

COMMISSIONER CREŢU AND VISEGRAD GROUP:<br />

Cohesion Policy is vital to build the future of the EU<br />

Investing more to reduce regional<br />

disparities and to mobilise regions and<br />

cities to create opportunities for citizens<br />

should be the key answer to the challenges<br />

of the post-Brexit scenario. This was the<br />

main message shared by members of the<br />

European Committee of the Regions (CoR)<br />

at a meeting in Warsaw on 2 <strong>March</strong> with<br />

the European Commissioner for Regional<br />

Policy Corina Crețu and the ministers for<br />

development from the Czech Republic,<br />

Hungary, Poland, Slovakia as well as<br />

Bulgaria, Croatia, Romania and Slovenia.<br />

Cohesion policy – worth €454bn until 2020<br />

– is by far the largest investment tool of<br />

the EU, supporting inclusive and smart<br />

growth in every European region. It reduces<br />

development gaps, spreads innovation and<br />

enhances the competitiveness of the EU<br />

economies by involving EU institutions,<br />

national governments as well as local and<br />

regional authorities.<br />

A day after the presentation of the<br />

European Commission White Paper on<br />

the Future of the EU, these concerns were<br />

discussed in Warsaw by members of the<br />

CoR's Commission for Territorial Cohesion<br />

Policy and EU Budget (COTER). "A strong<br />

Cohesion Policy, showing the benefits and<br />

solidarity of the EU at local and regional<br />

level, is decisive to address the current<br />

cycle of despair and disengagement. Our<br />

message from Warsaw is that the objective<br />

of economic, social and territorial cohesion<br />

is a key element for the future of Europe,"<br />

said COTER's chairman, Raffaele Cattaneo<br />

(EPP/IT), President of the Regional Council<br />

of Lombardy.<br />

In Warsaw, local leaders discussed and<br />

adopted a draft opinion on the future<br />

of Cohesion Policy after 2020, prepared<br />

by the President of the EPP Group in the<br />

CoR, Michael Schneider, Saxony-Anhalt's<br />

Secretary of State for EU Affairs.<br />

"No other EU or national policy can achieve<br />

what Cohesion Policy has helped to create<br />

in countries such as Poland or Germany<br />

in the past decades. It is one of the EU<br />

policies that has truly an impact on the<br />

everyday lives of our citizens, by creating<br />

opportunities and support for jobs, growth<br />

– contributing to a sense of Europeanness in<br />

an age of growing populism. That is why we<br />

must ensure that Cohesion Policy remains<br />

'the' investment tool of the European<br />

Union, supported in synergy by other funds<br />

and grants such as the European Fund for<br />

Strategic Investments or Horizon 2020," Mr<br />

Schneider emphasised.<br />

European Commissioner for Regional Policy<br />

Corina Creţu said: "Over the last months,<br />

we have heard more and more citizens<br />

tell us 'We feel politicians and institutions<br />

do not care about us, we feel left out!'<br />

Therefore, it is time to give them a strong<br />

signal. Our message to them must be that<br />

Europe cares. And what better way to prove<br />

it than through Cohesion Policy? Cohesion<br />

Policy's aim is to leave no one behind, to<br />

improve everybody's daily life. This is why<br />

we must fight for it and for its future as it<br />

is our common future. Jobs and growth<br />

through Cohesion Policy, yes; but jobs and<br />

growth for all, for all regions."<br />

The meeting was held in parallel with<br />

a ministerial gathering of the Visegrad<br />

Group+4, at which ministries for economic<br />

12th meeting of the COTER Commission in Warsaw<br />

development from the Czech Republic,<br />

Hungary, Poland, Slovakia as well as<br />

Bulgaria, Croatia, Romania and Slovenia<br />

adopted a document stressing the vital role<br />

of Cohesion Policy for the future of the EU.<br />

"Cohesion Policy must be reformed in a way<br />

to remain in the interest of all EU Member<br />

States and regions and be an important,<br />

useful instrument for the achievement of<br />

the EU's strategic long-term goals, while<br />

promoting issues of key importance for<br />

particular regions," added Deputy Minister<br />

of Economic Development Jerzy Kwieciński.<br />

At a high-level conference held on 3 <strong>March</strong>,<br />

experts and practitioners exchange views<br />

on how to simplify the EU's Cohesion Policy<br />

while making it more effective and more<br />

responsive to the needs of local economies.<br />

The CoR will discuss and adopt its opinion<br />

on the future of Cohesion Policy at its<br />

plenary session on 10 May. <strong>MBR</strong><br />

Credit: Pierluigi Boda (IT, EN)<br />

pierluigi.boda@cor.europa.eu<br />

EDITOR’S<br />

Note<br />

The EU’s Cohesion Policy is implemented over a seven-year cycle (2014-20) through five European Structural and Investment Funds (ESI<br />

funds):<br />

• European Regional Development Fund (ERDF): promotes balanced development in the EU’s regions.<br />

• European social fund (ESF): supports employment-related projects throughout Europe and invests in Europe’s human capital – its<br />

workers, its young people and all those seeking a job.<br />

• Cohesion Fund (CF): funds transport and environment projects in countries whose gross national income (GNI) per inhabitant is less<br />

than 90% of the EU average. In 2014-20, these are Bulgaria, Croatia, Cyprus, the Czech Republic, Estonia, Greece, Hungary, Latvia,<br />

Lithuania, Malta, Poland, Portugal, Romania, Slovakia and Slovenia.<br />

• European Agricultural Fund for Rural Development (EAFRD): focuses on resolving the particular challenges facing the EU’s rural areas.<br />

• European Maritime and Fisheries Fund (EMFF): helps fishermen to adopt sustainable fishing practices and coastal communities to<br />

diversify their economies, improving the quality of life on Europe’s seaboard.<br />

The total allocations for 2014-20 are 454bn from the EU budget, matched by 183bn from national funds. With a total value of 638bn,<br />

Cohesion Policy is the Europe’s main investment tool. It is managed in partnership by the European Commission, national governments and<br />

regions. More than 176bn have already been invested in the real economy of the EU since the beginning of the current programming period.<br />

For more information and country-specific trends and figures, please consult the Cohesion Open Data Portal.<br />

52


FINE DINING<br />

Malta Business Review<br />

Looking Back on Sciacca’s Beginnings<br />

From the moment you enter into the world<br />

of Sciacca, be it the Paceville or Valletta<br />

restaurant, there’s that undeniable sense<br />

of authenticity and genuineness. Founder<br />

and owner, Noel Zammit has always had<br />

that innate passion for anything that had<br />

an affinity to the culinary world. As time<br />

passed, his interest in the catering industry<br />

grew stronger. Needless to say, he wanted<br />

to build a more solid relationship with<br />

the gastronomy. To do this he decided<br />

to invest time and money in what he had<br />

the most passion for: food. And thus, his<br />

journey into becoming a restaurateur<br />

began…<br />

Modest beginnings: the inspiration<br />

behind Sciacca<br />

Noel’s love for food began at a very tender<br />

age. He used to enjoy watching his mother<br />

cook, observing her traditional techniques<br />

and perhaps, even ‘stealing’ her recipes.<br />

But of course, it didn’t stop there. From<br />

as early as 16 years of age, Noel made it<br />

a point to be a regular restaurant goer to<br />

many local establishments. Indeed, like<br />

clockwork, he made sure to jot down<br />

his weekly restaurant bookings into his<br />

already increasingly busy schedule.<br />

Each Sunday of every week presented<br />

Noel the opportunity to enter into a new<br />

environment: a different atmosphere,<br />

with a novel menu that displayed a<br />

smorgasbord of food, some of which he<br />

devoured with gusto, others he refused<br />

with abhorrence. Of course, like every<br />

restaurant goer, there were always those<br />

couple of places that he thought deserved<br />

a repeat visit, simply because they<br />

encapsulated what he looked for when it<br />

comes to the catering sector: good service<br />

coupled with honest, hearty food.<br />

Eventually, after borrowing and adapting<br />

ideas from his family members and<br />

friends, Noel quickly became enthused<br />

with the idea of cooking and hosting for<br />

entertainment purposes. Over time he<br />

started learning more about different<br />

styles of cooking through his extensive<br />

travels, noting and absorbing different<br />

culinary techniques and practising them<br />

at home. In due course, he started<br />

sharing his emergent skills when inviting<br />

loved ones at home, sometimes hosting<br />

luncheons for up to 30 people. It was at<br />

this moment Noel began to feel like he<br />

was completely in his element.<br />

Sciacca’s recipe for success<br />

In a nutshell, the secret to Sciacca’s success<br />

is very humble in its simplicity: making use<br />

of fresh and genuine products. It’s all about<br />

letting the food speak for itself, because a<br />

great dish shouldn’t be overpowered with<br />

over the top garnishes or a cacophony<br />

of ingredients. When looking Sciacca’s<br />

dishes, you can forget about unnecessary<br />

garnishes and over-embellished plate<br />

decorations. Simplicity is key, because<br />

ultimately, it’s all about making the food<br />

the star of the dish.<br />

Apart from freshness and genuine<br />

ingredients, Sciacca prides itself in having<br />

chefs that are constantly experimenting<br />

in the kitchen, striving for innovation,<br />

because to them, there’s always room for<br />

improvement and if there’s something that<br />

could be better, it’s a safe bet that they’ll<br />

make sure it will be an augmented version of<br />

their original idea. Through their creativity<br />

and imagination Sciacca’s culinary mavens<br />

make sure each meal is served from the<br />

restaurant kitchen represents what the<br />

restaurant’s trademark.<br />

Noel was always interested in the food<br />

industry as he felt it was something that<br />

was deeply instilled in him ever since he<br />

was a child. Thus, he ultimately decided<br />

to take the plunge after years of serious<br />

contemplation. Starting a business comes<br />

with its fair share of challenges, and of<br />

course going into an already booming Food<br />

and Beverage industry is an even bigger<br />

risk, because there’s no in between: you<br />

either sink or swim. But what is life without<br />

risks? Cliché as it may sound, to fulfil one’s<br />

dreams, one must forget about remaining<br />

in their comfort zone. Noel’s only regret<br />

is not having started his business venture<br />

sooner. Basically, the main inspiration<br />

behind both of Sciacca’s restaurants is plain<br />

and simple: a passion for good quality food.<br />

We hope you’ve enjoyed reading the brief<br />

history of Sciacca as much as we’ve enjoyed<br />

reminiscing on our beginnings. If you’d like<br />

to come and have a taster of the fruits of<br />

our labour and relish the essence of our<br />

culinary creations, we encourage you to<br />

book a table at Sciacca. We work tirelessly<br />

to invent dishes that truly personify<br />

Sciacca’s brand.<br />

Remember to follow us on Facebook and<br />

Twitter. <strong>MBR</strong><br />

www.mbrpublications.net<br />

53


Malta Business Review<br />

REBRANDING<br />

Malta Payments Company, Swish,<br />

Rebrands as Truevo<br />

Swish, the Malta-based acquirer and payment solutions<br />

provider, rebranding as Truevo<br />

Swish Payments Ltd, the Malta-founded<br />

card acquirer and payment solutions<br />

provider, will be rebranding as Truevo<br />

Payments on 1st <strong>March</strong> <strong>2017</strong>.<br />

Founded in 2012, Swish enables European<br />

businesses to easily accept payments<br />

across various channels, including instore,<br />

online, over the phone and through<br />

mobile card terminals. The company also<br />

offers Original Credit Transactions for fast<br />

and convenient fund transfers to over a<br />

billion eligible Visa, Mastercard or Maestro<br />

cards around the globe.<br />

“The rebranding decision was taken to<br />

avoid confusion in the marketplace with<br />

a similarly-named peer-to-peer payment<br />

solutions company in Sweden”, says Steve<br />

Grech, company CEO.<br />

Grech explains that as a licensed financial<br />

institution and a full principal member<br />

of Visa and Mastercard, the company<br />

is uniquely positioned to provide card<br />

acquiring services across multiple<br />

channels at very low costs to its clients.<br />

Steve Grech, company CEO<br />

“It is our intention to provide merchants<br />

with an efficient alternative to the more<br />

traditional acquiring solutions provided by<br />

banks”.<br />

Under the new name, he says, Truevo will<br />

continue to deliver truly holistic payment<br />

solutions that facilitate convenient, fast<br />

and secure transactions.<br />

Apart from the new trading name and<br />

logo, it will be business as usual at Truevo<br />

from next month with no other changes<br />

for its clients or partners.<br />

<strong>MBR</strong><br />

54


DENTAL HEALTHCARE<br />

Malta Business Review<br />

Replacing a long-lost tooth<br />

with a Dental Implant<br />

Replacing a long-lost tooth with a more<br />

permanent solution is not always an easy<br />

task. Teeth like the upper or lower first<br />

molar or an upper central or lateral incisor<br />

are often missing from a young age. These<br />

cases normally arise due to failed root<br />

canal treatments, fractures or even trauma<br />

caused by a road-traffic accident. The status<br />

of the tooth site may vary considerably<br />

with the time lapsed to the type of incident<br />

causing tooth loss. Other factors such a<br />

tooth position as well as dental and oral<br />

health, also play an important part.<br />

A Case Study<br />

A young woman in her late 30s has a history of losing her upper central incisor in her<br />

teenage years. She has worn a fixed bridge attached to the one tooth on either side<br />

of the missing incisor. Over the years the gum and bone have receded leaving a large<br />

space and unaesthetic noticeable defect. She also has a high smile line exposing all<br />

the defects in the gum. Although she knew that a newer bridge would have already<br />

improved her smile, she opted for an implant regaining 3individual teeth instead of<br />

a 3-tooth fixed bridge. Bone was harvested from the lower wisdom tooth area and<br />

grafted in the area of the long-lost tooth. 4months post-grafting, an implant was<br />

placed with some minor additional bone grafting. Once healed she had 3 new allceramic<br />

single crowns fit into place.<br />

Taking for example the loss of an upper<br />

central incisor, this tooth is often lost at<br />

a young age; typically 7-12 years of age.<br />

The trauma would more often than not<br />

necessitate a root canal treatment. At<br />

the younger end of the spectrum the<br />

root development is often incomplete<br />

jeopardizing the long-term prognosis of<br />

the tooth. When more mature with its<br />

root end closed, the prognosis is better.<br />

This tooth however may still not offer a<br />

good prognosis. At times the trauma is so<br />

extensive that the tooth either falls out of<br />

its socket and is lost, or fractures at the<br />

mid or apical third of the root and must<br />

be removed at once. Soft tissue as well as<br />

bone is often lost.<br />

Once the tooth is out the ageing process<br />

starts taking place. The bone surrounding<br />

the area does not receive any biting<br />

stimulus and so starts resorbing. The gum<br />

also recedes and reduces in size. Over<br />

the years the area suffers considerable<br />

tissue loss resulting in difficulty for the<br />

implant surgeon to restore the area to the<br />

functional and aesthetic norm.<br />

The best way to replace a tooth with the<br />

above history is with a dental implant.<br />

However not until long ago the typical<br />

replacement was with a bridge or a<br />

denture. Today we know better and try<br />

not to involve adjacent teeth like when<br />

using a bridge. A denture too remains an<br />

undesirable removable prosthesis and<br />

where possible, should be eliminated. The<br />

implant carries many advantages. Besides<br />

being an independent structure it also<br />

reduces the bone/gingival tissue loss and<br />

when done properly facilitates hygiene<br />

maintenance. Ask your dentist! <strong>MBR</strong><br />

Extra-oral before treatment<br />

Intra-oral after treatment<br />

Extra-oral after treatment<br />

Intra-oral before treatment<br />

DR JEAN PAUL DEMAJO<br />

Dental and Implant Surgeon,<br />

Trained in London working in<br />

private practice in Malta<br />

www.mbrpublications.net<br />

55


Malta Business Review<br />

EU & GLOBAL NEWS ROUND-UP<br />

THE EMPIRE STRIKES BACK: Happy<br />

Commonwealth Day (said no one, ever, until<br />

now)! Fifty-two nations of the former British<br />

empire were officially marking those ties on the<br />

13th <strong>March</strong> <strong>2017</strong>, and Brexiteers will use the day<br />

to talk about a glorious free trade future outside<br />

the EU. In related news, the next Commonwealth<br />

summit will be held in the U.K., not Vanuatu, after<br />

a cyclone severely damaged the Pacific island<br />

nation’s infrastructure, the British PM is set to<br />

announce today. <strong>MBR</strong><br />

We spent the month of <strong>March</strong> skipping<br />

across the globe: From the traveling EU circus<br />

heading to Strasbourg, to Angela Merkel and Wolfgang<br />

Schäuble visiting Washington, then back to the<br />

Netherlands for Dutch elections Wednesday. Theresa<br />

May could trigger Article 50 any day, but Europe-<br />

Turkey relations have been lit to explode, giving Brexit<br />

some competition for column inches. <strong>MBR</strong><br />

NATO — ANNUAL REPORT RELEASED: NATO<br />

boss Jens Stoltenberg has published. Playbook’s<br />

NATO source says Stoltenberg’s outline shows how<br />

the alliance has responded to a tougher security<br />

environment, and will appeal to statistics geeks<br />

with a pile of new facts and figures, including<br />

on defense spending. Stoltenberg is expected<br />

to hammer home U.S. President Donald Trump’s<br />

demand (and the existing commitment by NATO<br />

members) for fairer burden-sharing between the<br />

U.S. and Europe and Canada. <strong>MBR</strong><br />

EUROPOL — CRIMINAL ORGANIZATIONS<br />

ON THE RISE: According to the EU police agency<br />

Europol, more than 5,000 international organized<br />

crime organizations are operating in the EU, up<br />

from 3,600 estimated in 2013. <strong>MBR</strong><br />

ITALY — THE ‘SOFT<br />

REVOLUTION’<br />

WITH A HARD EDGE<br />

IN RENZI’S PARTY:<br />

When Matteo Renzi<br />

decided to trigger a<br />

leadership contest<br />

in his Democratic<br />

Party, the former PM<br />

underestimated the<br />

Matteo Renzi<br />

risk of an open leftwing<br />

revolt, writes Giada Zampano. With the PD<br />

neck-and-neck in polls with Beppe Grillo’s antiestablishment<br />

5Star Movement, the man once<br />

known as “Demolition Man” may have bitten off<br />

more than he could chew. <strong>MBR</strong><br />

EUROPE-TURKEY<br />

RELATIONS AT BOILING<br />

POINT …<br />

Prime Minister<br />

Paolo Gentiloni<br />

PARLIAMENT IN STRASBOURG: The top VIP<br />

speaker is Italy’s Prime Minister Paolo Gentiloni.<br />

The big debates will be on conflict minerals and<br />

shareholder rights. Tighter food inspection rules as<br />

well as new gun controls should be agreed. <strong>MBR</strong><br />

Despite a lastminute<br />

campaign<br />

by Vicky Ford (one<br />

of the British MEPs<br />

excluded from the<br />

list because of Brexit)<br />

to get European<br />

Conservatives and<br />

Vicky Ford<br />

Reformists MEPs and<br />

staff to vote for her and other ECR members, all<br />

the group’s candidates combined scored less than<br />

Charanzová. The same goes for the four British<br />

MEPs on the shortlist. <strong>MBR</strong><br />

**A message from the EPP Group: A year<br />

after the Brussels attacks and on our initiative,<br />

the EP will discuss the EU’s security using the new<br />

instrument of topical debates. We will also make<br />

the case for the European Defence Union, which<br />

is already a legal possibility, and welcome the<br />

freeing-up of the 700 MHz frequency for 5G. <strong>MBR</strong><br />

COUNCIL — THE EFFECTS OF POLAND’S<br />

SUMMIT STAND: “EU takes a huge step<br />

forward,” concluded Der Tagesspiegel. “As the day<br />

the EU remembered its capacity to act — thanks to<br />

Jarosław Kaczyński! … A country that tried to use<br />

blackmail tactics for domestic reasons that had<br />

nothing to do with Europe’s common interests. In<br />

this case it was Poland. But this will be a lesson to<br />

others, too.” <strong>MBR</strong><br />

PARTY PEOPLE — SOCIAL DEMOCRATS<br />

MEET IN BERLIN TO DISCUSS FIGHT AGAINST<br />

POPULISM: A ‘Progressive Alliance’ convention<br />

began gathering Sunday in Berlin (not the be confused<br />

with the usual congress of the Party of European<br />

Socialists) and continues today. Heads of government<br />

in attendance include Stefan Löfven (Sweden),<br />

Paolo Gentiloni (Italy), Christian Kern (Austria) and<br />

António Costa (Portugal), as well as German Foreign<br />

Minister Sigmar Gabriel and Martin Schulz, the Social<br />

Democrats’ candidate for chancellor in Germany’s<br />

September general election. <strong>MBR</strong><br />

TRADE — EU-ASEAN RESTART TRADE<br />

TALKS: More good news for Trade Commissioner<br />

Cecilia Malmström. The EU and the 500 millionstrong<br />

Association of Southeast Asian Nations<br />

agreed this month they would start preparations<br />

to relaunch stalled trade talks. Meanwhile, the FT<br />

reported that a civil war has broken out within the<br />

White House over trade policy. <strong>MBR</strong><br />

ITALY SHOCKER<br />

— THE RAPE AND<br />

SLAVERY PROPPING<br />

UP SICILIAN<br />

Nicoleta Bolos and her baby<br />

daughter in Ragusa province.<br />

Photograph: Francesca Commissari for the Observer<br />

FARMING: This is a<br />

must-read from Lorenzo<br />

Tondo and Annie Kelly.<br />

“Hidden among fields<br />

of flapping white plastic<br />

tents across Ragusa<br />

province, 5,000 Romanian women like Bolos are<br />

working as seasonal agricultural workers. Their<br />

treatment is a growing human rights scandal, being<br />

perpetrated with almost complete impunity,” write<br />

Tondo and Kelly. “More than half of all Romanian<br />

women working in the greenhouses are forced into<br />

sexual relations with their employers. Almost all of<br />

them work in conditions of forced labor and severe<br />

exploitation.” <strong>MBR</strong><br />

Turkey President Erdoğan<br />

ERDOĞAN C<strong>ALL</strong>S DUTCH AUTHORITIES<br />

NAZIS: Turkey vowed to retaliate against the<br />

Netherlands in the “harshest ways” after Dutch<br />

authorities barred Turkish Foreign Minister Mevlüt<br />

Çavuşoğlu from landing in Rotterdam after a<br />

political rally at which he was slated to appear<br />

was canceled. A Dutch official told the Sunday<br />

Times’ Bojan Pancevski: “We wanted to come<br />

to an arrangement but [President Recep Tayyip]<br />

Erdoğan turned this into an issue about who is the<br />

boss in our own country.” <strong>MBR</strong><br />

First German calls for Turkey’s EU<br />

membership talks to end: Daniel Bössler<br />

writing in Suddeutsche Zeitung said the weekend<br />

dispute would mean “the formal end of accession<br />

negotiations with Turkey is inevitable.” We’re yet<br />

to see Frankfurter Allegemeine Zeitung, Bild or Die<br />

Welt join the chorus, but if you call modern-day<br />

Germans and their allies Nazis, it’s unlikely to be<br />

discreetly ignored. <strong>MBR</strong><br />

FRENCH ELECTION<br />

CORNER …<br />

Endorsements update: The deadline for<br />

presidential hopefuls to get 500 endorsements<br />

from local officials is Saturday. Top candidates<br />

François Fillon, Emmanuel Macron, Benoît<br />

Hamon and Marine Le Pen are all across the line.<br />

Radical left’s Jean-Luc Mélenchon still needs 68<br />

signatures. <strong>MBR</strong><br />

French power podcast: Playbook recommends<br />

for its Francophile readers the podcast from the<br />

weekly “L’Atelier du pouvoir.” <strong>MBR</strong><br />

CREDITLINE: BY RYAN HEATH | POLITICO SPRL<br />

56


EU & GLOBAL NEWS ROUND-UP<br />

Malta Business Review<br />

BIG MONTH, LADIES AND<br />

GENTS … with three major central bank<br />

meetings, a fraught election in the Netherlands,<br />

and the possible triggering of Article 50 by the U.K.<br />

So let’s take some of this in turn, shall we? <strong>MBR</strong><br />

Howard Archer<br />

Howard Archer at IHS<br />

Markit: “Of key interest in the <strong>March</strong><br />

meeting is whether or not the MPC are becoming<br />

more pessimistic about the U.K. GDP growth<br />

outlook given the current mounting signs that<br />

consumers are reining in their spending as the<br />

purchasing power is increasingly squeezed,” he<br />

writes in a note to clients. “While the Bank of<br />

England has been expecting consumer spending<br />

to slow, it may have been surprised by the overall<br />

softness of the recent data relating to retail sales,<br />

car purchases and consumer services. The Bank<br />

of England GDP growth forecast of 2.0 percent<br />

in <strong>2017</strong> is at the top end of projections, and it<br />

will look increasingly hard to reach if consumers<br />

sharply rein in their spending.” <strong>MBR</strong><br />

Equity investors should<br />

not worry too much about<br />

a hike: So says Patrick Moonen at NN<br />

Investment Partners. “From a historic point of<br />

view there is no convincing evidence that a U.S.<br />

rate hike is negative for the U.S. equity market,” he<br />

writes to clients. To be fair, he does admit that rate<br />

hikes have driven down equity valuations in the<br />

past but, at least during the last two rate-hiking<br />

cycles in 1994 and 2004, stock markets continued<br />

to move higher. <strong>MBR</strong><br />

Look out for key changes<br />

to the Fed’s post-meeting<br />

statement: Goldman Sachs’ Zach Pandl<br />

and Jan Hatzius believe they will all point to the<br />

Fed’s eagerness to raise rates a couple more times<br />

this year: “[The Fed will indicate] that risks to the<br />

economic outlook are ‘balanced’, and [signal]<br />

that the 2 percent inflation objective will likely<br />

be reached before too long. In the Summary of<br />

Economic Projections (SEP) we look for slight<br />

upgrades to GDP growth and core inflation,” they<br />

write in a note to clients. <strong>MBR</strong><br />

UniCredit’s<br />

Vasileios<br />

Gkionakis: “Wilders will probably shake<br />

the political landscape of the Netherlands, but he<br />

is unlikely to disrupt it.” <strong>MBR</strong><br />

NOW, THOSE MEMORABLE<br />

FOOTB<strong>ALL</strong> MATCHES: Thanks to the<br />

many readers who sent in their suggestions, after<br />

we were inspired by Barcelona’ stunning comeback<br />

against Paris Saint-Germain to ask for memorable<br />

football matches of all times. The obvious ones<br />

made it in, because they should: the 1999<br />

Manchester United victory against Bayern Munich<br />

in the Champions League Final and Liverpool’s<br />

“Miracle of Istanbul” against AC Milan in the 2005<br />

CL final.<br />

But some of the less-heralded entries were intriguing,<br />

including: Liverpool-Newcastle in the Premier League<br />

in 1996: 4-3 with the winning goal in the second<br />

minute of stoppage time; Sheffield Wednesday-<br />

Sheffield United in the 2000 League Cup; Real<br />

Madrid-Espanyol in La Liga in 2007; and Belgium-<br />

Austria 4-4 in the qualifiers for Euro 2012 <strong>MBR</strong><br />

Bank of England<br />

BANK OF ENGLAND PREVIEW:<br />

Unlike its U.S. counterparts (see below), the BoE<br />

is expected to stay put, both on interest rates and<br />

stimulus measures, despite growing inflation. That<br />

doesn’t mean that investors will tune out. <strong>MBR</strong><br />

FED PREVIEW: The Americans have<br />

the finger on the interest rate trigger. Investors<br />

absolutely expected a rate hike mid-march<br />

and will be parsing words by Janet Yellen very<br />

closely in the subsequent press conference.<br />

Barring an unforeseen event, markets’ reaction<br />

on the day should be muted since the hike<br />

should surprise no one. But how will markets<br />

react in the longer term? <strong>MBR</strong><br />

FT calls end of long bull<br />

market for US government<br />

bonds: The paper’s Joe Rennison and John<br />

Authers do the honours: “One of the longest and<br />

most important trends in world finance may be on<br />

the cusp of a reversal. U.S. 10-year Treasury bond<br />

yields, used as a benchmark in transactions the world<br />

over, have been in decline since inflation came under<br />

control in the early 1980s.<br />

“But in the past weeks, yields have risen to their<br />

highest in almost three years, while the U.S. jobs<br />

market has grown its fastest in more than a decade.<br />

With equity markets suggesting that growth and<br />

inflation are in store under President Donald Trump,<br />

and with the Federal Reserve committed to raising its<br />

base rates this week for the third time in a decade,<br />

some bond market luminaries are convinced that<br />

the great ‘bull market’ is over. From now, they expect<br />

interest rates to rise steadily.” <strong>MBR</strong><br />

THE INSTITUTE OF<br />

INTERNATIONAL<br />

FINANCE’S BART<br />

VAN LIEBERGEN:<br />

“Wilders’ Freedom Party<br />

seems to be running<br />

out of steam lately.<br />

Rather, a fragmented<br />

Bart van Liebergen<br />

parliament may arise in<br />

which no less than four parties may be needed<br />

for a governing coalition. Current PM Rutte of<br />

the conservative-liberal VVD is likely to lead that<br />

government, while his current junior partner<br />

Labor is set to lose these elections.” <strong>MBR</strong><br />

HSBC TO NAME TUCKER NEW<br />

CHAIRMAN: Sky News’ Mark Kleinman has<br />

the story: “HSBC Holdings, Europe’s biggest bank,<br />

is lining up the former Prudential chief executive<br />

Mark Tucker as its next chairman — a move that<br />

will have far-reaching implications for some of the<br />

world’s biggest financial services groups.” <strong>MBR</strong><br />

NEW YORK FINANCIAL PROBES LIKELY<br />

TO CONTINUE AFTER DEPARTURE OF<br />

TOP PROSECUTOR:<br />

The Wall Street<br />

Journal has the<br />

story: “The sudden<br />

departure of Preet<br />

Bharara, the top<br />

federal prosecutor<br />

in Manhattan, isn’t<br />

likely to change<br />

the course of<br />

Preet Bharara<br />

several high-profile<br />

investigations even as it raises uncertainty about<br />

his office’s long-term direction. On Saturday, Mr.<br />

Bharara was fired as Manhattan U.S. attorney, a day<br />

after the Justice Department asked the 46 remaining<br />

U.S. attorneys appointed by former President Barack<br />

Obama to step down. Mr. Bharara, who has served<br />

in that role since 2009 and had become prominent<br />

with a string of high-profile white-collar and public<br />

corruption investigations, refused to resign and was<br />

subsequently let go.<br />

“For the moment, Mr. Bharara’s departure is<br />

unlikely to have a significant impact on the pending<br />

investigations within the office, largely because the<br />

interim leader of the office, Joon Kim, is a close friend<br />

and longtime colleague of Mr. Bharara’s.” <strong>MBR</strong><br />

THANKS TO: FRANCESCO GUERRERA & ZOYA SHEFTALOVICH, POLITICO SPRL<br />

www.mbrpublications.net<br />

57


Malta Business Review<br />

RESEARCH DATA<br />

Giving<br />

Context To<br />

Research<br />

Data<br />

Rebecca Zammit<br />

Rebecca Zammit has just been<br />

appointed Director of MISCO<br />

International Limited, responsible<br />

for MISCO’s Marketing and<br />

Opinion Research services. In this<br />

interview, Ms Zammit explains<br />

how in today’s competitive<br />

environment, data is a very<br />

important currency and the more<br />

data is available for marketers<br />

and company leaders, the better<br />

and more effective their business<br />

decisions will be.<br />

A recently published review on<br />

smartinsights.com on what the toprated<br />

digital marketing techniques will<br />

be during <strong>2017</strong> reveals how Big Data<br />

(20.3%) together with Content Marketing<br />

(20.4%) will this year be the top marketing<br />

tools followed by Marketing Automation<br />

(10.3%), Mobile Marketing (9.2%) and<br />

Social Media Marketing (8.8%) amongst<br />

others.<br />

“Data however can also be very boring<br />

especially for all those who do not<br />

understand it. This is why we like building<br />

a story with the data. A story, puts the<br />

client in the right context which helps him<br />

understand where his business stands and<br />

where it needs to be taken.<br />

MISCO has been offering marketing and<br />

opinion research services for 33 years.<br />

Eventually, it developed the full range<br />

of data collection techniques now used<br />

through both quantitative and qualitative<br />

methods supported by a pool of around 80<br />

experienced and trained interviewers.<br />

“Our role is to help customers feel the<br />

pulse of people’s behaviour, attitudes,<br />

perceptions and opinions, identify and<br />

measure market size and market share,<br />

analyze the characteristics of markets,<br />

understand market developments and<br />

focus on the critical factors for success in<br />

marketing,” adds Rebecca Zammit.<br />

“Customers who engage MISCO’s<br />

Marketing and Opinion Research Section<br />

include national and international<br />

organisations, operating in both the private<br />

and public sector across a wide range of<br />

activities such as telecommunications,<br />

consumer products, banking and insurance<br />

services, transport, pharmaceutical and<br />

automotive sectors. MISCO is also very<br />

active in the areas of social research and<br />

opinion polling and has garnered extensive<br />

experience through its participation in<br />

numerous multi-country projects.”<br />

“Data is universal so really and truly,<br />

we are equipped to service any sector.<br />

However our experience and continued<br />

investment in technology enables us to<br />

be flexible in that we do not apply an offthe-shelf<br />

approach but devise a research<br />

methodology according to the particular<br />

needs of our customer.”<br />

With long years of experience, MISCO<br />

has had the opportunity to watch the<br />

sector evolve and give birth to new trends.<br />

One such trend is the increased use of<br />

mystery shopping exercises, a research<br />

methodology for which MISCO is very<br />

sought after.<br />

“We are living in an age where we all want<br />

to know how we are being perceived.<br />

Brands too want to constantly know how<br />

they are being received by their target<br />

audiences. Companies constantly request<br />

reviews and testimonials because these<br />

reinforce their public reputation. No<br />

wonder over the past few years most<br />

sectors have experienced a dramatic<br />

increase in the use of mystery shopping<br />

techniques to better understand what<br />

they can do to improve their processes,<br />

products and services,” added Rebecca<br />

Zammit.<br />

Another aspect that makes MISCO’s<br />

Marketing and Opinion Research Unit<br />

unique is the application of specific<br />

technology.<br />

“All the software we use for our research<br />

projects is developed in-house by our own<br />

people. This gives us added flexibility that<br />

allows us to adapt the research according<br />

to the particular client. We feel this is an<br />

important advantage for us given the<br />

increasing use of technology in today’s<br />

modern research methods.”<br />

But no matter which methods are<br />

employed during research, or how capable<br />

one is to interpret data, truth and integrity<br />

are two qualities that best define MISCO’s<br />

Marketing and Opinion Research services.<br />

“Clients sometimes hire our services<br />

expecting us to give them the answers<br />

they want to hear. We challenge the client<br />

and ask what the real problem is that we<br />

are trying to solve. It does happen that the<br />

problem that the client is trying to solve is<br />

a symptom of a much deeper issue. On a<br />

number of occasions the data we collect<br />

paints a different picture from what the<br />

client would be expecting. We know<br />

that the methods we use in our research<br />

processes, return us with a high level of<br />

accuracy with which we can assist our<br />

clients to move forward. Therefore, even<br />

when the results are way different from<br />

their expectations, clients always show<br />

us an element of trust. Being trusted and<br />

respected, helps our clients understand<br />

and accept our recommendations more,”<br />

concluded Rebecca Zammit. <strong>MBR</strong><br />

58


FINANCE DATA ANALYTICS<br />

Malta Business Review<br />

NSO data points to certain unsustainable spending patterns<br />

Government finance data released by the<br />

National Statistics Office point to further<br />

increases in recurrent expenditure and<br />

a substantial drop in capital expenditure.<br />

The drop in capital expenditure of €13<br />

million is, in fact, the major contributor<br />

to the lower consolidated fund deficit<br />

registered in January <strong>2017</strong>.<br />

A comparison between government<br />

expenditure data for January <strong>2017</strong> and<br />

that of January 2015 points to some<br />

worrying and unsustainable trends.<br />

Capital expenditure went down from €30<br />

million to €10 million representing a 68%<br />

drop. Recurrent expenditure during the<br />

same period went up by €<strong>29</strong> million or<br />

13%. Public service wages increased by €5<br />

million (9%), Operation and Maintenance<br />

expenditure by a further €5 million (35%)<br />

and Interest expenditure by €3 million<br />

(23%).<br />

Total revenue in January <strong>2017</strong> increased<br />

by €51 million when compared to the<br />

corresponding period of 2016. However<br />

nearly half of this increase was due to an<br />

increase in receivable grants amounting to<br />

€22 million.<br />

Total government debt in January <strong>2017</strong><br />

increased by €61 million when compared<br />

to the previous year and €301 million<br />

when compared to the January 2015.<br />

The data released today points to certain<br />

unsustainable spending patterns. Capital<br />

expenditure, essential to ensure that our<br />

economy remains competitive and that<br />

our infrastructure is capable of meeting<br />

present and future demands, is decreasing<br />

year on year. On the other hand, recurrent<br />

expenditure is shooting up as government<br />

continues its spending spree not least<br />

through the creation of hundreds of<br />

positions of trust across the public sector –<br />

a fact that was noted by the International<br />

Monetary Fund in their recent report on<br />

Malta’s economy. While government is<br />

finding solace in ratios, the undeniable<br />

fact remains that government debt in<br />

absolute terms shot up over the past four<br />

years. This debt will have to be carried by<br />

future generations. <strong>MBR</strong><br />

Source: Mario de Marco, Deputy Leader for<br />

Parliamentary Affairs, Shadow Minister for<br />

Finance, PN<br />

Payment Collection Period<br />

IN MALTA<br />

The Average DSO – Days Sales Outstanding<br />

or as also referred to ‘the payment<br />

collection ratio’ across all the Maltese<br />

business sectors as at 31 December 2016<br />

was 89.04 days.<br />

This figure was derived from a survey<br />

conducted by The Malta Association of<br />

Credit Management (MACM) amongst its<br />

members. MACM represents suppliers<br />

selling on credit in Malta and other<br />

creditors hailing from all sectors of the<br />

Maltese economy.<br />

compared to last year’s DSO figure.<br />

However, a DSO of 89.04 days is still<br />

relatively high when compared to the<br />

average DSO of other European countries.<br />

In fact, the average DSO for Malta comes<br />

very close to that of Italy (80 days)<br />

according to the European Payment Index<br />

issued recently by Intrum Justitia.<br />

MACM is committed to assist the Maltese<br />

business community securing sound cash<br />

flow and selling on credit profitably.<br />

<strong>MBR</strong><br />

The DSO figures for specific industries<br />

and sectors were also issued and<br />

communicated to the respective MACM<br />

Members who participated in this<br />

important exercise.<br />

MACM notes with that there has been<br />

a marginal improvement of 2.63 days<br />

www.mbrpublications.net<br />

59


Malta Business Review<br />

BUILDING & CONSTRUCTION<br />

WHY CONSTRUCTION CLIENTS<br />

SHOULD INVEST IN<br />

Health and Wellbeing<br />

A<br />

high-functioning, profitable<br />

building is no longer just about<br />

bricks and mortar. It’s not even<br />

just about the aesthetics of the design.<br />

Health and wellbeing plays an increasingly<br />

important role in the planning, design,<br />

the construction process and the finished<br />

product, and any construction client<br />

holding the purse strings would do well to<br />

not ignore this growing trend.<br />

By Katia Knox<br />

The relationship between people and<br />

the building in which they are working is<br />

vital. The way that buildings are designed,<br />

constructed and maintained impacts the<br />

way we work, sleep, what we eat, and how<br />

we feel. The right building can advance<br />

health, happiness, mindfulness and<br />

productivity.<br />

Health and wellbeing is the new frontier in<br />

construction, growing fast as we realise the<br />

many benefits it has. This is an opportunity<br />

for organisations to think differently and<br />

use their physical premises for competitive<br />

gain, whether that’s a construction client<br />

or an investor trying to command a higher<br />

price for a new, high-performing building<br />

or an occupier looking to take on a space<br />

needed to drive business success.<br />

Credit: Barbour Products; LinkedIn<br />

<strong>MBR</strong><br />

For architects and designers, the idea that<br />

buildings influence the health, wellbeing<br />

and productivity of their occupants is not<br />

new. But this type of thinking is still not<br />

influencing most design, financing and<br />

leasing decisions as much as it should.<br />

The Health and Wellbeing concept is<br />

making big noise in the industry, so buyers<br />

will keep a look out for buildings that<br />

adhere to the guidelines set out companies<br />

like WELL. And in the construction industry,<br />

it's always better to be a forerunner than a<br />

backbencher.<br />

Let’s have a look at the office sector. The<br />

physical work environment has an impact<br />

on the health and productivity of the<br />

office worker. Of course, the terms health,<br />

wellbeing and productivity encompass<br />

a whole range of related and complex<br />

issues. Health encapsulates physical and<br />

mental health, wellbeing hints at broader<br />

feelings or perceptions of satisfaction and<br />

happiness, and productivity refers more<br />

explicitly to business-oriented outputs.<br />

Clean air, for example, is a critical<br />

component to our health. Good indoor<br />

air quality, and also thermal comfort, high<br />

quality views, daylight, good acoustics and<br />

indeed location and amenities all play a<br />

crucial role in creating a healthy, productive<br />

workplace. And a productive workplace<br />

equals an easy sell of a profitable building.<br />

One way of promoting wellbeing is to have<br />

workspaces that employees can engage<br />

with and feel comfortable in. Conversely,<br />

a poorly designed workspace can quash<br />

any green shoots of creativity, good<br />

performance, engagement and innovation.<br />

ABOUT THE<br />

Author<br />

Katja Knox is an<br />

Editorial Account<br />

Manager, LinkedIn<br />

60


Malta Business Review<br />

BUILDING & CONSTRUCTION<br />

SILENCE IS<br />

GOLDEN<br />

AT NIGHT<br />

by Antoine Bonello<br />

Bliss is when someone can sleep<br />

comfortable in bed on a stormy night<br />

knowing that your house is protecting you<br />

and your loved ones from the elements, or<br />

if you are awake and drinking a nice cuppa<br />

while starring at the window waiting for the<br />

lightings to light the sky with their magic.<br />

But what happen when things go wrong or<br />

better why things go wrong. An old friend<br />

of mine who I haven’t see for a long time<br />

called me not long ago in the middle of<br />

the night, in a state of panic. He asked<br />

me what to do due to river like water<br />

infiltrations inside his house from almost<br />

everywhere. Later I came to know that this<br />

was mainly due to badly applied DIY with a<br />

low quality waterproofing membrane.<br />

The truth is that many of us here in<br />

Malta love the DIY, which in my opinion is<br />

something very positive. Waterproofing<br />

applications looks so simple on paper<br />

yet two important factors are always left<br />

out of the equation. First the qualities<br />

of the materials used and second the<br />

application itself. Here in Malta we have<br />

a huge problem with regards product<br />

Waterproofing must be applied also inside<br />

the drain<br />

and application knowledge, many are<br />

self-thought and they tend to pass their<br />

incorrect information to one another.<br />

What is worse is when one decides to visit<br />

the local ironmonger..., amazingly these<br />

people know it all, from the tiny screw of<br />

the flushing to the motherboards of the<br />

space shuttle. It is the place where one can<br />

hear all sorts of unthinkable solutions just<br />

to convince you to pick up that particular<br />

membrane or product, which usually<br />

carries the most profit. Let us start with<br />

the first problem, the product used itself.<br />

There are different types of membranes in<br />

the market. The term liquid membrane is<br />

very misleading as it groups varies types<br />

of membranes under one roof. This means<br />

that that the good the bad and the worse<br />

membranes are grouped under the same<br />

roof. Most liquid membranes fall in the<br />

category of plastics /acrylics, cement and<br />

latex, bitumen, resins, Polyurethanes and<br />

polyacrylics.<br />

The plastics/acrylics compounds or<br />

membranes lack UV resistance and will<br />

deteriorate after a year or two. The<br />

cement based which usually consists of a<br />

mixture of cement and latex invented way<br />

back in the 70’s is very rigid and fail when<br />

subjected to structural movements, the<br />

bitumen based are dark in colour absorb a<br />

lot of heat intake and melt at 35% definitely<br />

the worst of them all. The last three are the<br />

new generation of membranes they are<br />

designed to withstand almost everything.<br />

The resin based membranes that are CE<br />

certified can withstand UV rays, concrete<br />

expansion, foot traffic and direct bonding<br />

of tiles; some of them have micro fibres<br />

for extra strength and elasticity. A thermal<br />

version which can reduce heat intake<br />

inside the buildings by 90% also exists.<br />

The polyurethane membranes exist in<br />

two versions dual or single component.<br />

The single component is very delicate<br />

and if used incorrectly can create more<br />

damage than good. They are very sensitive<br />

to humidity and once the can is open<br />

must be used in a very short period of<br />

time and can’t be stored for the next day,<br />

while the two components can be mixed<br />

in the required quantities and are much<br />

stronger then the mono component.<br />

Polyacrylics on the other hand is the<br />

latest innovation they are a mixture of<br />

polyurethane, solvents and acrylics, they<br />

are proving to be also very reliable and are<br />

also reinforced with micro fibres. Of the<br />

above mentioned I personally would opt<br />

for the Resin liquid membrane as they are<br />

superior to the first three mentioned and<br />

it is almost as strong as polyurethane and<br />

polyacrylic systems while at the same time<br />

it is more economical.<br />

When it comes to application one has to<br />

bear in mind that materials alone is not<br />

enough. It is always recommended to<br />

sand and remove the previous coatings,<br />

an acid wash to eliminate moss and other<br />

microorganisms is a must and after at least<br />

24hours proceed with the application of<br />

the primer. What is a primer one might say?<br />

The primer is bonding agent that when<br />

applied on the surface stops concrete<br />

dusting and enhances the adhesion of the<br />

membrane. This will make sure that you<br />

will not experience any membrane peeling<br />

afterwards.<br />

When we apply the liquid membrane we<br />

must not reason in number of coats as<br />

62


BUILDING & CONSTRUCTION<br />

Malta Business Review<br />

this differs from one person to another. A<br />

popular misconception is that for a perfect<br />

application we must apply 2 coats, well<br />

its wrong. Membrane must be applied by<br />

weight, and for a good application strong<br />

enough to withstand the Maltese climate<br />

must be of not less than 1 kg of material<br />

per square metre, for sure this means not<br />

less than 3 coats if one presumes to apply<br />

an average of 300g per coat. The correct<br />

quantity of material applied must be<br />

according to the square metres of the roof<br />

(Ex 100sq m = 100kilos).<br />

Product knowledge and how to use the<br />

material correctly is the secret of an able<br />

installer and this applies also when it<br />

comes to DIY or a professional installer.<br />

A good advice if you opt to have your<br />

waterproofing needs carried out by third<br />

parties, always make sure they are members<br />

of the Malta Professional Waterproofing<br />

and Resin Flooring Association. Always ask<br />

to see the Association’s INST<strong>ALL</strong>ERS CARD.<br />

This will save you a lot hassle as improper<br />

roof protection by unaccountable or<br />

unethical persons can give way to a<br />

serious of unwanted damages. Over 80%<br />

of building damages originates from water<br />

intake. The result is an endless court case,<br />

if you are lucky enough to trace the guys<br />

who carried out the works. All this will<br />

eventually take years and prove fruitless.<br />

The Malta Waterproofing and Resin<br />

Flooring Association provide technical<br />

knowledge and professional formation to<br />

all Maltese installers who wish to improve<br />

their workmanship or start a carrier in the<br />

waterproofing business. The Association<br />

also assists its members by providing the<br />

services of a profession advisor when facing<br />

challenging situations or other difficulties<br />

during their works. The Association<br />

also provides its qualified members the<br />

Certified Installers Card. This is done to<br />

reassure the general public that the person<br />

is able to carry out the requested job at its<br />

best. All this is being made possible thanks<br />

to the Resin and Membrane Centre and<br />

NAICI International Academy. For further<br />

information with regards the Malta<br />

Professional Waterproofing and Resin<br />

Flooring Association visit our website on<br />

www.maltawaterproofing.com or call on<br />

27477647.<br />

<strong>MBR</strong><br />

Certifications & Standards of a<br />

good quality membrane<br />

For more information:<br />

www.maltawaterproofing.com<br />

+356 27477647<br />

We are Quality<br />

PROFESSIONAL WATERPROOFING MATERIALS & RESIN FLOORINGS<br />

Visit our showroom for professional advice on how to protect your home.<br />

The Resin and Membrane Centre, 264, Old Railway Track, St. Venera<br />

Web: www.theresincentre.com E-mail: info@theresincentre.com Tel: 27 477 647 Mob: 99 477 647<br />

www.mbrpublications.net<br />

63


Malta Business Review<br />

BANKING NEWS<br />

FIMBank announces<br />

USD 5.3 million<br />

profit for 2016<br />

Refocused strategy yields positive results<br />

The FIMBank Group’s return to<br />

profitability is the outcome of a successful<br />

consolidation and turnaround strategy<br />

launched in 2015. This is the highlight of<br />

the Group’s 2016 performance.<br />

FIMBank’s Group Consolidated Audited<br />

Financial Statements show that for the<br />

year ended 31 December 2016, the Group<br />

registered a profit of USD5.3 million,<br />

compared to a loss of USD7.1 million<br />

in 2015. At 31 December 2016, total<br />

Consolidated Assets stood at USD1.74<br />

billion, a substantial increase of 21 per cent<br />

over the USD1.44 billion reported at end<br />

2015, while total Consolidated Liabilities<br />

stood at USD1.57 billion, up by 24 per cent<br />

from USD1.27 billion in 2015. Operating<br />

income before net impairment for 2016<br />

stood at USD46.1 million, at par with<br />

2015 levels. On the other hand, during<br />

the year in review, net interest income<br />

decreased by USD7.6 million to USD22.0<br />

million. Operating expenses decreased<br />

by USD8.3 million, from USD47.0 million<br />

to USD38.7 million. Significantly, “as a<br />

result of energetic and consistent recovery<br />

efforts”, for the second year running<br />

net impairments saw a very significant<br />

decrease, this time by more than 70<br />

per cent, to stand at USD2.3 million,<br />

compared to USD10.3 million in 2015.<br />

Meanwhile, the Board of Directors will not<br />

be recommending a dividend, however,<br />

subject to the Regulator’s approval, the<br />

Board will be recommending a 1 for 80<br />

Bonus <strong>Issue</strong> of Ordinary Shares by way<br />

of capitalisation of the Share Premium<br />

Account.<br />

According to the FIMBank Group’s<br />

Chairman, Dr John C. Grech, the 2016<br />

financial results “are a vindication of our<br />

steadfast resolve to bring the Group back<br />

on the road to profitability following the<br />

bleak performance of 2014”. He explained<br />

that “after considerable effort and sound<br />

strategic decision-making, today we are in<br />

a position to witness the financial response<br />

to a successful turnaround strategy,<br />

superbly crafted and ably delivered by<br />

FIMBank’s management team, led by our<br />

CEO Murali Subramanian”. Dr Grech also<br />

referred to the fact that “on the back of<br />

consistent support of our controlling<br />

shareholders Fitch Ratings upgraded<br />

FIMBank to BB and its Support Rating to<br />

3 from 5”.<br />

Commenting on the financial results,<br />

FIMBank Group CEO Murali Subramanian<br />

stated that the pillars for the successful<br />

turnaround of the Group’s fortunes post-<br />

2014, included an improved origination<br />

strategy, the harmonisation of FIMBank’s<br />

product offering, exploring new product<br />

opportunities, developing a marketappropriate<br />

risk appetite, as well as the<br />

implementation of cost efficiencies across<br />

the whole Group. “These principles<br />

provided a platform from which FIMBank<br />

has, since then, been successfully<br />

stabilising its performance, growing its<br />

loan book and reversing the negative<br />

financial trend, eventually returning a fullyear<br />

profit by end-2016”.<br />

Mr Subramanian identified the<br />

strengthening of FIMBank’s management<br />

structure, the vigorous implementation<br />

of cost control measures, and the<br />

implementation of a common risk<br />

management framework, as key<br />

contributors to the success of the<br />

turnaround. From an operational<br />

perspective, during 2016 the re-alignment<br />

and streamlining of FIMBank’s international<br />

factoring strategy “proceeded as planned”,<br />

with the ongoing restructuring of business<br />

units across the factoring network.<br />

FIMBank’s CEO highlighted the Bank’s<br />

Shipping, Factoring as well as lending<br />

into selected Real Estate in Malta, as<br />

sectors expected to drive increasingly<br />

important revenue streams to the Group.<br />

He also mentioned the Group’s “successful<br />

approach to the retail depositor market,<br />

thanks to the diversification of our funding<br />

base and a reduction in the overall cost of<br />

funding”.<br />

Referring to the immediate outlook for<br />

the Group, Mr Subramanian said that “We<br />

will evaluate further avenues to diversify<br />

the target sectors wherever viable, in<br />

order to reinforce balance, and rebuild<br />

or consolidate the different portfolios”.<br />

He referred to the macro-economic<br />

outlook as encouraging, and reiterated<br />

management’s intention to continue<br />

monitoring closely developments in all<br />

the markets, “thus allowing us to exploit<br />

opportunities and protect ourselves from<br />

potential external risks to the business”.<br />

FIMBank’s CEO stated that “The overall<br />

objective is to continue growing our<br />

business to more sustainable levels of<br />

profitability, generating greater returns<br />

to shareholders, while strengthening our<br />

balance sheet further”. <strong>MBR</strong><br />

FIMBank p.l.c., Mercury Tower, The Exchange Financial & Business Centre, Elia Zammit Street, St. Julian's STJ 3155, Malta<br />

Tel: +356 21322100 - Email: marketing@fimbank.com<br />

64


GLOBAL ECONOMY<br />

Malta Business Review<br />

Deloitte<br />

Global<br />

Economic<br />

Outlook<br />

Q1 <strong>2017</strong><br />

As <strong>2017</strong> begins, the global economic<br />

environment is characterized by<br />

new political realities.<br />

In the United States, there is a new<br />

president with ideas and goals different<br />

from those of his predecessor. The US<br />

election has led to higher bond yields<br />

and a higher-valued US dollar based<br />

on expectations of faster growth and<br />

more inflation. In Europe, growth and<br />

inflation have begun to accelerate, yet<br />

unemployment remains stubbornly high<br />

in much of the continent. Meanwhile,<br />

important elections are on the horizon<br />

for both Germany and France, setting the<br />

stage for the policy environment in the<br />

coming year. In Asia, growth is stabilizing,<br />

but risks are piling up in the form of<br />

higher debts and rising trade tensions. In<br />

this edition of Deloitte’s Global Economic<br />

Outlook, economists across the globe<br />

examine the unfolding environment and<br />

offer their thoughts on how things might<br />

evolve.<br />

First, Patricia Buckley discusses the US<br />

economy in light of the election. She notes<br />

that the economy is in “fairly good shape,”<br />

but that the incoming administration has<br />

fiscal plans designed to boost growth<br />

and trade as well as immigration plans<br />

meant to shield the US economy from the<br />

vicissitudes of the global economy.<br />

In the second article, Alexander Börsch<br />

looks back at 2016 and how it was not<br />

a bad year for the Eurozone from an<br />

economic perspective. He discusses how<br />

the current environment sets the stage<br />

for continued moderate growth with rising<br />

inflation. On the other hand, he notes the<br />

political earthquakes that struck Europe<br />

in the past year, such as Brexit and the<br />

Italian referendum, as well as the various<br />

downside risks to Europe’s economy.<br />

In the third article, Dr Ira Kalish looks at<br />

the Chinese economy. He discuss how two<br />

issues in particular are likely to determine<br />

the path of the Chinese economy. First,<br />

trade is top of mind, with exports declining<br />

due to a high-valued currency, rising wages,<br />

and weak external demand. Moreover,<br />

the threat of protectionist action by the<br />

United States makes the trade outlook<br />

uncertain. Second, efforts to cool down an<br />

overheated property market are bearing<br />

fruit but threaten to undermine growth.<br />

Japan is the topic of the fourth article. Dr<br />

Ira Kalish examines how stronger exports<br />

have led to an acceleration in economic<br />

growth. Moreover, the weakness of the<br />

yen bodes well for continued export<br />

growth.<br />

In her article on India, Rumki Majumdar<br />

offers a detailed examination of the<br />

government’s recent and controversial<br />

demonetization. She notes the potentially<br />

disruptive effect of this policy.<br />

Mexico is the subject of our next article<br />

by Jesus Leal Trujillo and Daniel Bachman.<br />

The country has attracted quite a bit of<br />

attention given President Donald Trump’s<br />

talk about renegotiating NAFTA. Jesus and<br />

Danny examine the history of Mexico’s<br />

shift toward freer trade in the past two<br />

decades and the economic impact.<br />

In the next article, Akrur Barua examines<br />

Turkey, an economy with many positive<br />

attributes. However, currently Turkey faces<br />

some significant challenges, including<br />

terrorism, an influx of refugees, slow<br />

growth in export markets, and political<br />

uncertainty.<br />

Lester Gunnion examines the South African<br />

economy in the next article. He points to<br />

relatively slow growth and the necessity<br />

of tight monetary and fiscal policies,<br />

which don’t much help persistently high<br />

unemployment.<br />

In the final article, Akrur Barua and Anshu<br />

Mittal take a look at the global shipping<br />

industry. They discuss the upheavals facing<br />

the industry as a result of excess capacity<br />

and a slowdown in global trade.<br />

The Deloitte Global Economic Outlook Q1<br />

<strong>2017</strong> may be downloaded from http://<br />

deloi.tt/2lfr5hq. <strong>MBR</strong><br />

www.mbrpublications.net<br />

65


Malta Business Review<br />

NEWSMAKERS<br />

Maltco Lotteries presented<br />

Malta U21 Football Coach<br />

Silvio Vella with Coach of<br />

the Year Award<br />

Maltco Lotteries, sponsored the Sport Malta<br />

Awards for the fifth consecutive year and presented<br />

Coach of the Year Silvio Vella with his award at the<br />

Mediterranean Conference Centre.<br />

Maltco Lotteries, supported the Sport Malta<br />

Awards for the fifth consecutive year and<br />

presented Malta U21 Football Coach Silvio<br />

Vella with the coveted Coach of the Year Award.<br />

Maltco Lotteries broadcast a number of sports<br />

through their U-BET platform. Coach Silvio<br />

Vella, who masterminded the Malta U-21s’<br />

positive run in the European qualifiers, was<br />

presented by David A. Gatt - Maltco Lotteries<br />

Sales & Marketing Director with the Coach<br />

of the Year award in front of an appreciative<br />

audience at the Mediterranean Conference<br />

Centre broadcast live on television. Coach<br />

of the Year Vella obtained 110 points from<br />

the 8 independent juries and was the only<br />

nominated coach to garner a three figure<br />

points score, underlining the tremendous<br />

coaching work in the last Euro Championship<br />

qualifying campaign. Under Vella’s guidance,<br />

the Malta U-21 team gained three wins, beating<br />

Latvia 1-0 at home and 2-1 away, and Moldova<br />

3-2 at home in their final qualifier, played on<br />

October 11. They also figured in two goalless<br />

draws away to Moldova and Montenegro for an<br />

unprecedented tally of 11 points which placed<br />

them above Latvia and Moldova in the group<br />

standings. Malta U-21 team’s feat in collecting<br />

11 points in Group One of the <strong>2017</strong> UEFA U-21<br />

Championship qualifying campaign, a record<br />

for a Maltese national side, meant Coach Vella<br />

had every reason to celebrate his Coach of the<br />

Year title. A spokesperson for the Company<br />

said that it is an honour for Maltco Lotteries to<br />

support this event year after year and to award<br />

the successful coaches and athletes. She also<br />

emphasised on the importance of promoting<br />

all sporting disciplines being practised in Malta<br />

in an effort to boost sports participation in the<br />

country. For further information email info@<br />

maltco.net, visit the Maltco website www.<br />

maltco.com or call 2388 3000. <strong>MBR</strong><br />

MALTCO LOTTERIES PRESENT H.E.<br />

MARIE-LOUISE COLEIRO PRECA<br />

WITH CHEQUE FOR €10,000 IN AID<br />

OF THE MALTA COMMUNITY CHEST<br />

FUND FOUNDATION.<br />

Maltco Lotteries, presented Her Excellency,<br />

Marie-Louise Coleiro Preca, President of Malta<br />

with a cheque for €10,000 in support of the<br />

President's Solidarity Fun Run 2016 in aid of the<br />

Malta Community Chest Fund Foundation.<br />

The President’s Solidarity Fun Run brings<br />

together the whole nation in an effort to<br />

help those in need and also promotes the<br />

importance of an active healthy lifestyle<br />

through regular physical activity. The Malta<br />

Community Chest Fund Foundation provides<br />

financial, material and professional support<br />

to people experiencing difficulties because<br />

of severe chronic illness, such as cancer.<br />

The foundation also supports persons with<br />

disability, people in poverty and NGOs through<br />

the Fund for Voluntary Organisations.<br />

Maltco Lotteries CEO Vasileios Kasiotakis said:<br />

Minister for Competitiveness and<br />

Digital, Maritime and Services<br />

Economy Emmanuel Mallia<br />

addressed directors and employees<br />

on the occasion of the celebration<br />

of the thousandth employee to have<br />

been engaged with Betsson Group<br />

in Malta.<br />

Emmanuel Mallia said that it is the Government’s<br />

responsibility to provide the necessary<br />

frameworks, platforms, resources and tools<br />

which will allow Betsson Group and other<br />

companies within the iGaming sector to operate<br />

smoothly and achieve the desired growth in the<br />

years to come. The Minister stressed that it is the<br />

government’s vision that the iGaming industry<br />

is nurtured in order for it to become a leading<br />

driving force in the Maltese economy, achieving<br />

year-on-year growth whilst also attracting<br />

further business and investment.<br />

‘The Government of Malta is committed to<br />

attracting sector leaders such as Betsson Group,<br />

as well as budding start-ups to our shores, and<br />

believes that a symbiotic partnership between<br />

the public sector and such technology- and<br />

innovation-driven business is critical for Malta’s<br />

economic development’, Minister Mallia said.<br />

Betsson presently employs almost 2000 people<br />

from 43 different nationalities with a wage bill<br />

that reaches 40 million a year. Malta has by far<br />

the largest office and company headquarters.<br />

Betsson commenced operations in 2016 and<br />

employed ten people—today it is the largest<br />

iGaming company in Malta. <strong>MBR</strong><br />

Minister for Competitiveness and Digital,<br />

Maritime and Services Economy, Emmanuel Mallia<br />

Maltco Lotteries, Malta’s national<br />

lottery brand, presented a cheque<br />

to President Marie Louise Coleiro<br />

for €10,000 in support of the annual<br />

President’s Solidarity Fun Run in aid<br />

of the Malta Community Chest Fund<br />

Foundation.<br />

"Maltco Lotteries supports this event as part<br />

of our community support, with the company<br />

having also mobilised its Agents on behalf of<br />

the Malta Community Chest Fund Foundation.<br />

Maltco Lotteries is pleased to combine with<br />

the enthusiasm and generosity of the Maltese<br />

people to raise funds for such a worthy cause."<br />

For further information email info@maltco.net,<br />

visit the Maltco website www.maltco.com.mt<br />

or call 2388 3000. <strong>MBR</strong><br />

NEW STUDY: A European<br />

Statute for Social and<br />

Solidarity-Based Enterprise<br />

Social enterprises (SE) are subject to ad hoc<br />

legislation in an increasing number of EU<br />

jurisdictions and legislative initiatives in this<br />

field are under consideration by EU institutions.<br />

This paper explains why tailor-made legislation<br />

on SE is essential for the development of this<br />

unconventional form of business organization.<br />

It describes and compares existing models of SE<br />

regulation and discusses the core elements of<br />

an SE’s legal identity, with the aim of providing<br />

recommendations on the potential forms and<br />

contents of an EU legal statute on this subject.<br />

This study was requested by the European<br />

Parliament’s Committee on Legal Affairs and<br />

commissioned, overseen and published by<br />

the Policy Department for Citizens’ Rights and<br />

Constitutional Affairs. <strong>MBR</strong><br />

66


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