Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
COVER STORY<br />
<strong>MBR</strong> EXCLUSIVE<br />
FEATURE<br />
FEATURE<br />
VISION, LEADERSHIP<br />
AND COURAGE<br />
Exclusive interview with Deputy<br />
Prime Minister Dr Chris Fearne p.06<br />
MEET THE HERO WHO KEEPS<br />
YOUR MEALS SAFE<br />
We meet with Prof. Charmaine Gauci,<br />
the Maltese food safety expert p.12<br />
QUALITY MATTERS<br />
Dr Nadine Delicata, COO,<br />
Steward Health Care Malta<br />
on why quality matters most p.33<br />
ANALYSIS: BREXIT<br />
Brexit Britain’s three Lost Years<br />
won’t end on Halloween p.36<br />
MALTA BUSINESS REVIEW<br />
<strong>ISSUE</strong> <strong>52</strong> | 2019<br />
Newspaper Post
Approved and issued by HSBC Bank Malta p.l.c, (116, Archbishop Street, Valletta VLT1444), which is a public limited company regulated by the Malta Financial<br />
Services Authority and licensed to carry out the business of banking in terms of the Banking Act (Cap.371 of the Laws of Malta). (Ref No. 106453 – 04/2019)
Efficiency in business<br />
is core. So is taking<br />
control over your<br />
payments.<br />
When business is moving fast, managing your payments<br />
efficiently and conveniently becomes even more<br />
essential. With HSBCnet you can view the balances of<br />
all your business accounts, in one place – as well as<br />
effect multiple payments online with just one log in. This<br />
makes it the ideal tool for transferring money, paying<br />
suppliers or your team’s salaries, at one go... without the<br />
need to pay in either cash or cheques, thus saving your<br />
business money as well as time.<br />
HSBCnet – making payments simpler.<br />
Speak to us today by calling 2380 8000 or visiting<br />
www.business.hsbc.com.mt/HSBCnet<br />
Together we thrive
Malta Business Review<br />
CONTENTS<br />
Issue <strong>52</strong><br />
ONE-ON-ONE<br />
16 INTERVIEW WITH DANNY ALEXANDER<br />
Vice President of the Asian Infrastructure Investment Bank<br />
FEATURES<br />
22 CHINA: NOWHERE TO HIDE...<br />
Changes to the Chinese tax system have created work for<br />
wealth advisers in the region<br />
26 GOZO EXPO 2019<br />
Special double page spread paparazzi.<br />
06<br />
30 GOZO BUSINESS CHAMBER<br />
20 years of service for the Gozitan Business Community.<br />
COVER STORY<br />
06 VISION, LEADERSHIP AND COURAGE<br />
Exclusive interview with Deputy Prime Minister,<br />
Dr Chris Fearne.<br />
ANALYSIS: BITCOIN<br />
08 THE NEXT BITCOIN RUN IS IMMINENT<br />
Nigel Green, deVere CEO predicts that Bitcoin could be on<br />
the verge of the next bull run.<br />
10 12<br />
FINANCIAL STORY<br />
10 AVOIDING THE OSTRICH EFFECT<br />
IN FINANCES<br />
Jessica Higgins is a serial entrepreneur, venture capitalist<br />
and advisor, discusses finance management.<br />
<strong>MBR</strong> EXCLUSIVE<br />
12 MEET THE HERO WHO KEEPS YOUR<br />
MEALS SAFE<br />
We meet with Prof. Charmaine Gauci, the Maltese food<br />
safety expert who explains how EU-wide collaboration<br />
keeps threats off our plates.<br />
33 QUALITY MATTERS<br />
16 33<br />
Dr Nadine Delicata, Chief Operating Officer, Steward Health<br />
Care Malta on why quality matters most<br />
OUR GOLDEN PARTNERS<br />
34 D-DAY ANNIVERSARY – FORGING THE SPECIAL<br />
RELATIONSHIP:<br />
How the D-Day landings brought America and Britain<br />
together.<br />
SIMON<br />
ESTATES<br />
36 ANALYSIS: BREXIT<br />
Brexit Britain’s three Lost Years won’t end on Halloween<br />
42 DOGS, ZUMBA & MEDITATION<br />
How to guarantee work-from-home well-being<br />
4
MALTA<br />
BUSINESS REVIEW<br />
Malta Business Review<br />
A 2018 eurobarometer survey found that Malta has the highest rate of<br />
online hate speech across the EU. Hate speech and fake news are the<br />
most visible elements of the online information disorder. Misleading<br />
stories have always existed and have impacted public opinion,<br />
generated emotional reactions and played a role in shaping the public<br />
sphere, as have incitement to violence or hatred. However, there is<br />
growing awareness that the unprecedented reach of digital platforms<br />
has amplified their detrimental effect.<br />
PUBLISHER<br />
<strong>MBR</strong> Publications Limited<br />
OFFICES<br />
Highland Apartment – Level 1,<br />
Naxxar Road,<br />
Birkirkara, BKR 9042<br />
+356 2149 7814<br />
EDITOR<br />
Martin Vella<br />
TECHNICAL ADVISOR<br />
Marcelle D’Argy Smith<br />
SALES DIRECTOR<br />
Margaret Brincat<br />
DESIGN<br />
<strong>MBR</strong> Design<br />
ADVERTISING<br />
Call: 9940 6743 or 9926 0163/4/6;<br />
Email: margaret@mbrpublications.net<br />
or admin@mbrpublications.net<br />
CONTRIBUTORS<br />
George Carol; Claire Coe Smith; Nadine Delicata;<br />
Nigel Green;Jessica Higgins; James Holland;<br />
Laura Morales Rodriguez<br />
SPECIAL THANKS<br />
DOI; Edwards Lowell & Co; European Parliament<br />
Information Office in Malta; European Parliament,<br />
Directorate- General for Communication/Press<br />
Office; European Research Council; EU VoteWatch;<br />
Gozo Business Chamber; GOPAcom/ESP/EC; HSBC;<br />
LinkedIn; MORGEN EUROPA; POLITICO SPRL;<br />
Politico Playbook; PTV Group; Taylor & Francis<br />
Group; Virgin<br />
PRINT PRODUCTION<br />
Gutenberg Press Ltd<br />
QUOTE OF THE MONTH<br />
“You can’t build a reputation on what you are<br />
going to do.” – Henry Ford<br />
Disclaimer<br />
All rights reserved. No part of this work covered by copyright may<br />
be reproduced or copied and reproduction in whole or part is strictly<br />
prohibited without written permission of the publisher. All content<br />
material available on this publication is duly protected by Maltese<br />
and International Law. No person, organisation, other publisher or<br />
online web content manager should rely, or on any way act upon<br />
any part of the contents of this publication, whether that information<br />
is sourced from the website, magazine or related product without<br />
first obtaining the publisher’s consent. The opinions expressed in the<br />
Malta Business Review are those of the authors or contributors, and<br />
are not necessarily those of the editor or publisher.<br />
Talk to us:<br />
E-mail: martin@mbrpublications.net<br />
Twitter: @<strong>MBR</strong>Publications<br />
Facebook: www.facebook.com/MaltaBusinessReview<br />
At national and EU level regulatory, civil society and media initiatives<br />
exist or are being developed to tackle hate speech and fake news. Do<br />
these initiatives work and how can freedom of expression be safeguarded? Do we need a<br />
more effective regulatory initiatives and is it enough to only address two elements of the<br />
information disorder?<br />
Using a definition of “fake news” from Jonathan Zittrain, co-founder of Harvard University’s<br />
Berkman Klein Center on Internet & Society, who describes the term based on intent. Fake<br />
news, by this definition, is that which is “wilfully false,” meaning a story “that the person saying<br />
or repeating knows to be untrue or is indifferent to whether it is true or false.” Fake news has<br />
also figured in propaganda campaigns organized by governments or political parties, as well as<br />
a variety of other online communities organizing on platforms<br />
“Fake news is the canary in the digital coal mine,” says London School of Economics professor<br />
Charlie Beckett. “It is a symptom of a much wider systemic challenge around the value and<br />
credibility of information and the way that we—socially, politically, economically—are going to<br />
handle the threats and opportunities of new communication technologies.” Researchers cite<br />
growing evidence of highly sophisticated, persistent, long-term campaigns of disinformation—<br />
intentionally false or misleading information— organized by both government and non-state<br />
actors. Meanwhile, hate speech has become part of the fabric of the burgeoning internet<br />
advertising business. In response, many advertisers, leery of the risk to brand reputations,<br />
have halted hundreds of millions of euros in digital ad purchases. Ultimately, many companies<br />
profit from the rapid spread of information, no matter the content.<br />
“Hate speech” is generally defined as news and “information that offends, threatens, or insults<br />
groups, based on race, colour, religion, national origin, sexual orientation, disability, or other<br />
traits.” Hate speech can also refer to information or news stories that are intentionally framed<br />
to incite hate or anger against a certain group. Such content may or may not include elements<br />
of “fake news.”<br />
The deeper issue driving the spread of disinformation and hate speech online is an entrenched<br />
environment of social and cultural division. Technology platforms have an obligation to help<br />
bridge that divide, not ignore or exacerbate it. The design imperative is clear: Develop social,<br />
technical, economic, and political structures that allow people to understand, appreciate, and<br />
bridge different viewpoints.<br />
To prevent and counter the spread of illegal hate speech online, in May 2016, the European<br />
Commission agreed with Facebook, Microsoft, Twitter and YouTube a “Code of conduct<br />
on countering illegal hate speech online” to help users notifying illegal hate speech in this<br />
social platforms, improve the support to civil society as well as the coordination with national<br />
authorities. Malta must begin the debate that the U.K. and Australia have had on regulating<br />
harmful online content. When it comes to “redoubling” their efforts to deal with these issues,<br />
our government should take the lead, not Facebook.<br />
There should be just as little tolerance for criminal rabble rousing on social networks as on<br />
the street. Whatever course technology takes, it’s clear that the internet and technology<br />
companies that drive the 21 st century’s social media platforms and search engines need to<br />
demonstrate leadership that is substantive and long-term. At the outset of this report, we<br />
noted that at birth, the leading internet companies were simply technology platforms; over<br />
the years, they have grown into brokers of content and truth on a global scale. It is time they<br />
acknowledged and accepted that role and responsibility.<br />
Wishing you a good read.<br />
Martin Vella<br />
Editor-in-Chief<br />
Malta Business Review’s editorial opinions are decided by its Editor, and besides reflecting the Editor’s<br />
opinion, are written to represent a fair and impartial representation of facts, events and provide a correct<br />
analysis of local and international news.<br />
Agents for:<br />
www.maltabusinessreview.net<br />
5
Malta Business Review<br />
COVER STORY INTERVIEW<br />
It should therefore not be surprising that<br />
The Lancet now rates our health service<br />
in the top ten in the world. Despite these<br />
successes, we continue to look forward<br />
with determination and enthusiasm. The<br />
implementation of the Patient Charter<br />
will ensure free, efficient top-quality<br />
and sustainable health services that are<br />
accessible to all. We shall continue to invest<br />
in community care and better technologies,<br />
particularly digital and artificial intelligence.<br />
<strong>MBR</strong>: Which innovations might have the<br />
most significant public health impacts<br />
and how is the government addressing<br />
these issues?<br />
Vision<br />
Leadership<br />
and Courage<br />
By Martin Vella<br />
Touted as the main front-runner to take the baton from Prime Minister<br />
Joseph Muscat, <strong>MBR</strong> sat down for a frank interview with the Hon. Dr.<br />
Christopher Fearne, Deputy Prime Minister and Minister for Healthcare.<br />
In this interview the DPM attaches great importance of health initiatives,<br />
Digital Ledger Technologies, internationalisation and considers Malta as<br />
a priority partner in the Med region and the wider EU domain.<br />
<strong>MBR</strong>: Can you highlight the most<br />
significant policy measures and health<br />
initiatives strategies which directly<br />
affected people’s lives?<br />
CF: Six years ago, the health sector was<br />
strangled by massive problems: out of<br />
stock medicines, interminable waiting<br />
lists and unacceptably long waits at the<br />
Emergency department.<br />
Cognizant of this dire state of affairs<br />
we mapped out a strategy with a<br />
sturdy, patient-centred spine: improve<br />
patients’ lives in every possible way,<br />
with every possible method and in every<br />
possible sector. The results speak for<br />
themselves. We launched a national<br />
diabetes strategy which widened the<br />
range of free medicines, the distribution<br />
of free diabetes sticks and the creation<br />
of a new ward for those with attendant<br />
problems in their legs and feet. We also<br />
launched a national cancer plan, opened<br />
a new oncology hospital, and added more<br />
specialised medicines for different types<br />
of cancer. In addition, using NDSF funds,<br />
we are invested €10 million in capital<br />
funds in community health centres.<br />
A special mention goes to the legal<br />
amendments we passed to enhance pro-life<br />
IVF treatment, as well as making it available<br />
for free at Mater Dei. We also widened the<br />
eligibility criteria. The result? We have given<br />
new chances to couples to realise their<br />
dream to become parents.<br />
CF: Continuous innovation in healthcare is<br />
at the very heart of everything we do. An<br />
interesting initiative being introduced is<br />
remote patient monitoring. We are kicking<br />
off with diabetes patients on insulin,<br />
monitoring their glucose levels. This new<br />
service gives the patient an instant blood<br />
sugar level reading and the software then<br />
supplies potentially life-saving information.<br />
Brilliantly, the system can also instantly<br />
inform the doctor, family members and<br />
even the hospital if necessary. This year<br />
we plan to implement this technology<br />
nationwide, extending it to patients<br />
suffering from other conditions, thereby<br />
substantially improving prevention.<br />
Recently we introduced ‘Mario’, the first<br />
robot distributing medicines at Mater Dei.<br />
This system will be delivering medicines<br />
faster and will drastically reduce human<br />
error, as well as free up more pharmacists’<br />
time which could be dedicated to the<br />
patient. We are also very proud that<br />
Maltese doctors are currently being<br />
trained in anticipation of the introduction<br />
of the first robots assisting operations at<br />
Mater Dei. Prostate operations will be the<br />
first in roll out programme.<br />
We now need to prioritize prevention and<br />
look at the social and environmental determinants<br />
of health. We are now aware that<br />
health is not just a one-ministry responsibility,<br />
but cuts across all of government.<br />
<strong>MBR</strong>: What changes, at policy level, is<br />
government prioritising?<br />
CF: Success gives birth to new challenges.<br />
We therefore need to continue to ensure<br />
that affluence and economic growth are<br />
accompanied by more wealth redistribution<br />
as well as harder efforts to eliminate poverty.<br />
Our path-breaking rent reforms and our<br />
commitment to distribute social housing<br />
fairly and according to real need will also<br />
have a deep positive social impact. With<br />
this vision, and using IIP funds, we have<br />
committed €50 million to create a new<br />
wave of social housing units.<br />
6
COVER STORY INTERVIEW<br />
Malta Business Review<br />
<strong>MBR</strong>: Malta is expected to top EU<br />
economic growth charts in 2019. What is<br />
the reason behind Malta’s success?<br />
CF: From the start we made economic<br />
growth our focus and priority. As Prime<br />
Minister Joseph Muscat repeatedly<br />
says – without economic growth, social<br />
challenges and social justice are destined<br />
to hit a brick wall. How are we hitting these<br />
historically high economic growth targets?<br />
Quite simply, instead of increasing taxes as<br />
previous administrations have done, the<br />
secret of our success lies in our vision and<br />
relentless work to modernise and diversify<br />
the economy, and attract investment.<br />
On the investment front we have become<br />
home to some global big hitters, and<br />
those already here are expanding - Crane<br />
Currency, Barts Medical School, Steward<br />
Healthcare, Eurobindo (pharmaceuticals),<br />
Toly (manufacturing), and many others.<br />
Until June last year foreign direct<br />
investment hit €176.5 billion, 84% of<br />
which are from the financial and assurance<br />
sectors.<br />
This unprecedented rate of economic<br />
growth has been the key to sort out the<br />
out-of-stock medicines problem, bring<br />
down unemployment to an all-time low<br />
and currently one of the lowest in Europe,<br />
reduce the number of those on social<br />
assistance, to increase the minimum wage<br />
for the first time in decades, and to offer<br />
free childcare. Malta is also becoming a<br />
centre of excellence in various sectors.<br />
<strong>MBR</strong>: How much does good leadership<br />
influence the economic growth of a<br />
country?<br />
CF: Politics is about vision, leadership and<br />
courage. This is what makes us optimists,<br />
open to reforms and sending positive<br />
signals to investors in pro-business key.<br />
At the same time, we never forget that<br />
we are the government, elected to be the<br />
guardians of the common good – as we did<br />
recently in the case of the accidents in the<br />
construction industry.<br />
Joseph Muscat’s leadership and excellent<br />
statesmanship have turned Malta into a<br />
leading European jurisdiction for foreign<br />
investment, particularly in financial<br />
services, gaming, IT and Digital Ledger<br />
Technologies and associated disruptive<br />
technologies. Even when it comes to one<br />
of Europe’s key challenges – immigration –<br />
we have become thought leaders.<br />
<strong>MBR</strong>: How is Malta gearing up to reach<br />
its climate change targets? Where do<br />
you see the country heading in the near<br />
future?<br />
CF: As stated by the Prime Minister<br />
during the Valletta Summit, Malta is fully<br />
committed to move towards climate<br />
neutrality and to effectively implement the<br />
Paris Agreement, obviously in the context<br />
of our geo-physical and socio-economic<br />
parameters. Within this framework, we<br />
are in the process of drawing up a Low<br />
Carbon Development Strategy spanning to<br />
2050 and, in parallel, a Sustainable Vision<br />
which sets out aspirations and priorities for<br />
having a low-carbon economy.<br />
We are a first-onthe-market<br />
country,<br />
providing companies<br />
with the necessary<br />
tools and opportunities<br />
to operate.<br />
Other initiatives include legal provisions<br />
to introduce the notion of a circular<br />
economy in Maltese legislation, the launch<br />
of a strategy on Single –Use Plastics which<br />
aims at promoting more sustainable<br />
consumption patterns and various other<br />
sectoral policy frameworks such as the<br />
regulation of commercial waste and the<br />
separate collection of pharmaceutical<br />
waste.<br />
<strong>MBR</strong>: What role do you foresee Malta<br />
playing in the eventual creation of an EU<br />
Framework for DLT (Distributed Ledger<br />
Technology) products and services?<br />
CF: DLT technologies have the possibility<br />
to be a positive force. The myriad number<br />
of ways in which they can be adopted<br />
will be greatly beneficial to governments,<br />
businesses and consumers alike. Malta<br />
and six others EU countries have signed a<br />
declaration for more cooperation on these<br />
technology - France, Greece, Italy, Portugal,<br />
Spain and Cyprus. Malta is slowly but surely<br />
earning the moniker ‘the world’s first<br />
blockchain island’. Why? Because we are<br />
a first-on-the-market country, providing<br />
companies with the necessary tools and<br />
opportunities to operate.<br />
With regards to Artificial Intelligence,<br />
Malta has set up various national working<br />
groups to give feedback on the creation<br />
of a national strategy, fiscal measures<br />
and a regulatory framework. Only a few<br />
countries have really tackled this gamechanging<br />
field, and yet once more Malta<br />
will be in the leading pack.<br />
<strong>MBR</strong>: Can you tell us about the importance<br />
of bolstering the internationalization of<br />
the euro, the role of Malta in enabling a<br />
future EU-wide framework for DLT?<br />
CF: Malta is regulating DLT so it can be<br />
utilised in various sectors, including<br />
cryptocurrency. In turn, by placing<br />
information on a platform that cannot<br />
be tampered with addresses concerns or<br />
challenges related to money laundering.<br />
One of the many challenges facing<br />
increased take up of blockchain by<br />
conventional institutions is the question<br />
of trust. Regularising, creating the legal<br />
framework and setting standards - as we<br />
are doing here in Malta - for DLT service<br />
providers goes a long way in building<br />
this trust.<br />
<strong>MBR</strong>: How can the EU strike a balance<br />
between tackling migration, upholding<br />
founding values such as solidarity, while<br />
safeguarding the interests of European<br />
citizens?<br />
CF: As Prime Minister Joseph Muscat<br />
stated during the South EU Summit, this<br />
is a multifaceted issue, encompassing<br />
security, human rights, climate change,<br />
demography and culture. All Member<br />
States and NGOs need to play by the<br />
rules and shoulder their responsibilities.<br />
We believe that it is important to secure<br />
borders and that everyone should abide<br />
by international law and have everyone<br />
as PM Muscat put it “pull the same<br />
rope”. Migration should still be at the<br />
top of the EU agenda but it has to be<br />
addressed together with security and<br />
human rights issues.<br />
<strong>MBR</strong>: How do you think EU policy towards<br />
Malta will develop in the next decade?<br />
CF: The European Council will be adopting<br />
the Strategic Agenda which maps out<br />
the EU’s strategic priorities for 2019 –<br />
2024. We are expecting climate change,<br />
the future of the EU’s digital economy,<br />
migration policy and the consolidation of<br />
the internal market, amongst other topics,<br />
to feature prominently. <strong>MBR</strong><br />
www.maltabusinessreview.net<br />
7
Malta Business Review<br />
ANALYSIS: BITCOIN<br />
The next Bitcoin run is<br />
imminent: deVere CEO<br />
Image by Gerd Altmann from Pixabay<br />
8<br />
Nigel Green, Chief Executive<br />
of deVere Group<br />
What we do know<br />
for sure is that<br />
cryptocurrencies are<br />
the future of money.<br />
Bitcoin could be on the verge of the<br />
next bull run, affirms the CEO of one<br />
of the world’s largest independent<br />
financial advisory organisations.<br />
The prediction from Nigel Green, founder<br />
and chief executive of deVere Group,<br />
comes as the Bitcoin price on Wednesday<br />
broke through the $8,000 barrier against<br />
the U.S. Dollar after a period of low<br />
volatility. Mr Green observes: “Ditching its<br />
trademark volatility, Bitcoin has been stuck<br />
in no-man’s land for over a week oscillating<br />
within a $600 range. But the price of the<br />
world’s largest cryptocurrency surged to<br />
the upside on Wednesday and cleared the<br />
key $8,000 resistance level.”<br />
He continues: “This could indicate that<br />
Bitcoin is on the verge of the next bull run.<br />
Crypto history teaches us that periods of<br />
low volatility come directly before extended<br />
crypto bull runs. For instance, Bitcoin went<br />
through a relatively stable period in February<br />
this year, then the price ran towards $4,200<br />
in March and to $9,090 before the end of<br />
May. Should Bitcoin experience a new run,<br />
we can expect it to deliver a boost to the<br />
wider crypto market, with other leading<br />
cryptocurrencies such as Ethereum, XRP<br />
and Litecoin, rallying too.”<br />
He goes on to say: “Volatility is typically<br />
welcomed by traders and investors as it can<br />
present important buying opportunities<br />
and bring positive rewards. However, I think<br />
moving forward, we are likely to see less<br />
extreme volatility. Lower volatility is a sign<br />
of the maturation of the cryptocurrency<br />
market. Although volatility will return again,<br />
as it does in all financial markets, I think<br />
we’re experiencing a fundamental shift<br />
and, overall, the crypto market will have<br />
less turbulent bouts in the future. This<br />
is essential for the cryptocurrency sector<br />
long-term as it will further encourage mass<br />
adoption and institutional investment.”<br />
The deVere CEO, a high-profile advocate<br />
of cryptocurrencies having launched the<br />
deVere Crypto app in 2018, concludes: “Of<br />
course, no-one knows for sure when the<br />
next crypto run will happen, but current<br />
relative low volatility suggests it is imminent.<br />
“What we do know for sure, however, is<br />
that cryptocurrencies are the future of<br />
money.” <strong>MBR</strong><br />
Editor’s Note<br />
deVere Group is one of the world’s<br />
largest independent advisors of<br />
specialist global financial solutions<br />
to international, local mass affluent,<br />
and high-net-worth clients. It has<br />
a network of more than 70 offices<br />
across the world, over 80,000 clients<br />
and $12bn under advisement.
TAX CRIMES<br />
MALTA<br />
YOUR PARTNER FOR PENSION SOLUTIONS<br />
PENSIONS<br />
STM Malta provides pensions<br />
administration services offering a<br />
range of bespoke retirement solutions<br />
for Maltese and international clients.<br />
As pioneers in the field of QROPS,<br />
STM Malta will continue to lead the<br />
way in developing and growing the<br />
pensions industry in Malta.<br />
OUR MISSION<br />
At STM Malta, our primary goal<br />
is to secure clients’ assets and<br />
preserve clients’ wealth. Our vision<br />
is to reach a wider-spectrum of<br />
both national and international<br />
potential pensioners with the focus<br />
on innovation and outstanding<br />
service to meet our clients’ present<br />
and future needs.<br />
CAREER<br />
OPPORTUNITIES<br />
STM Malta is an equal opportunities<br />
employer and is always looking for<br />
high-calibre, ambitious individuals.<br />
Being part of STM Group Plc with<br />
offices in multiple jurisdictions<br />
provides employees with the<br />
opportunity to progress and diversify.<br />
STM Malta is part of STM Group Plc, a multi-jurisdictional financial services group listed on AIM, a market operated by the London<br />
Stock Exchange. The Group specialises in the administration of client assets in relation to retirement, estate and succession planning<br />
and wealth structuring. Today, the Group has operations in the UK, Gibraltar, Malta, Jersey and Spain, and has developed a range<br />
of pension products for UK nationals and internationally domiciled clients.<br />
FOR A CONFIDENTIAL DISCUSSION ABOUT OUR<br />
PRODUCTS AND SERVICES PLEASE CONTACT US TODAY:<br />
+356 21 333 210<br />
info@stmmalta.com<br />
STM MALTA TRUST AND COMPANY MANAGEMENT LIMITED (STM MALTA) IS<br />
REGISTERED AS A RETIREMENT SCHEME ADMINISTRATOR WITH THE MALTA FINANCIAL<br />
SERVICES AUTHORITY. IT IS ALSO AUTHORISED TO ACT AS TRUSTEE OR CO-TRUSTEE<br />
TO PROVIDE FIDUCIARY SERVICES IN TERMS OF THE TRUSTS AND TRUSTEES ACT.<br />
UNITED KINGDOM - GIBRALTAR - MALTA - JERSEY - SPAIN
Malta Business Review<br />
FINANCIAL STORY<br />
AVOIDING THE<br />
ostrich<br />
effect<br />
IN FINANCES<br />
by Jessica Higgins<br />
Getty Images<br />
The hard reality in the United States<br />
is that the majority of us do not<br />
manage our finances. This is not<br />
entirely our faults. Poor financial<br />
management is a cultural epidemic created<br />
largely by unclear information surrounding<br />
how to grow your wealth, and the relative<br />
ease of receiving lines of credit. Credit<br />
cards can easily turn your finances upsidedown,<br />
leaving you with the dark reality<br />
of acknowledging the financial muck you<br />
have created, or you can act like most<br />
people act, and leave your head down in<br />
the hole. We call this the ‘Ostrich Effect’.<br />
If you are already there now, I hope this<br />
article helps you eventually find your way<br />
out. If you have avoided the common<br />
pitfalls so far, congratulations. Here is how<br />
to keep avoiding them.<br />
Fallacy One: Spending FOMO<br />
The United States is the most heavily<br />
marketing-driven company that has arguably<br />
ever existed. Next to maybe the statues in<br />
Ancient Rome, no culture has ever been so<br />
daily reminded to take a certain action, and<br />
that action is to spend. Every social media<br />
platform, radio channel and television show<br />
is inundated with advertising campaigns<br />
urging you to part ways with your money.<br />
I even hear rumours that Netflix will soon<br />
begin running advertisements. Realize this.<br />
Ignore it. Much like meditation this takes<br />
practice, but pays off well over time.<br />
Fallacy Two: Wealth Creation Isn’t<br />
Possible for Most of Us<br />
Most Americans have limiting beliefs<br />
that our money can deplete, but never<br />
grow. Wall Street does a fine job of<br />
actively keeping its’ strategies behind<br />
philosophical walls. The rest of us are<br />
left with the public markets, which aren’t<br />
much different than horse betting. Which<br />
horse seems the biggest, fastest and least<br />
likely to pivot or be run over by another<br />
Facebook? You can crunch numbers all day<br />
and feel more insecure about decisionmaking<br />
than when you started. Most<br />
investors end up riding the average of all<br />
the big guys in the market, which is called<br />
the S&P 500 Index, or placing blind trust<br />
your in the hands of someone else, who<br />
is a more experienced horse better than<br />
you. There are actually other options.<br />
For starters, there is robo-advising, if you<br />
believe that computer algorithms are<br />
smarter than people (newsflash: this will<br />
be true at some point and is the topic<br />
of a whole other article). There are also<br />
alternative investment vehicles, like mine,<br />
that have figured out how to generate a<br />
proportionately higher return per unit<br />
of risk. These require that you are an<br />
accredited investor, which you can find<br />
out from the SEC website, or other online<br />
resources like Wikipedia. The SEC has also<br />
created the JOBS Act, which brings private<br />
equity investment opportunities to the<br />
public. You can invest very small amounts<br />
of money into Start-ups and growth stage<br />
companies.<br />
Fallacy Three: Money Can’t Grow On<br />
Trees<br />
Money absolutely can become more<br />
money, if you invest it well, and by that I<br />
do not mean on nice dinners or consumer<br />
goods. If growing your money becomes a<br />
goal for you (and it should), find a hedge<br />
fund or other investment strategy to<br />
start earning money from your money.<br />
This will show you the short-term wins<br />
you need to keep going. Just like a good<br />
diet plan, seeing results will increase<br />
the likelyhood of keeping you on the<br />
right path. Whatever you do, please<br />
stop ignoring the reality of your financial<br />
situation, and for goodness sakes, money<br />
doesn’t grow on trees, even if you spend<br />
it on a credit card. Monitor everything.<br />
Make a plan. Keep learning everything<br />
you can. <strong>MBR</strong><br />
Author: Jessica Higgins, JD MBA<br />
Jessica is a serial entrepreneur, venture capitalist and advisor.<br />
She owns and manages Curated Fund of Funds, LP, with over<br />
$10M of equity capital under management. She formed her<br />
fund of funds to expand the spectrum of opportunities for<br />
investors seeking risk-adjusted returns that are less correlated<br />
to public markets, as well as to exploit inefficiencies that are<br />
borne from transactions requiring significant intellectual and/<br />
or financial capital.<br />
10
BANKING REPORT<br />
Malta Business Review<br />
www.maltabusinessreview.net<br />
11
Malta Business Review<br />
<strong>MBR</strong> EXCLUSIVE<br />
MEET THE<br />
‘HERO’ WHO<br />
KEEPS YOUR<br />
MEALS SAFE<br />
By Laura Morales Rodriguez<br />
On World Food Safety Day, we<br />
met Prof. Charmaine Gauci.<br />
The Maltese food safety<br />
expert explains how EU-wide<br />
collaboration keeps threats off<br />
our plates.<br />
The United Nations has<br />
designated 7 June as<br />
the World Food Safety<br />
Day. But in a country<br />
like ours, where food quality<br />
standards are extremely high, do<br />
we take food safety for granted?<br />
We often do, but we shouldn’t.<br />
Food hazards are usually the<br />
result of unforeseen events and<br />
can affect even the most careful<br />
producers. Luckily, there are<br />
dedicated professionals working<br />
to minimise the health risks<br />
connected with food. We met<br />
Charmaine Gauci<br />
Prof. Charmaine Gauci, Director<br />
General of the Public Health<br />
Office at the Ministry for Health, to learn more about how experts<br />
like her manage to keep us safe in the kitchen and beyond.<br />
“Eating is the biggest point of contact between our bodies and the<br />
outer world. We eat every day, multiple times per day: that’s why<br />
food safety is a key element in protecting people’s health”, says<br />
Gauci. “But in a country like ours, in which a large part of foods and<br />
ingredients are imported, it’s very difficult for national authorities<br />
to have full control. That’s why international cooperation is<br />
crucial. For example, the European Union has set up the Rapid<br />
Alert System for Food and Feed (RASFF), which allows national<br />
authorities to quickly alert other countries of risks connected with<br />
foods. It’s a game-changer that helps us keep consumers safe.”<br />
How big an impact does her work with a team of dedicated<br />
professionals have on our daily lives, and how relevant is it<br />
to have a tool like the RASFF? Gauci responds with a recent<br />
example involving tomato sauce, a common ingredient found<br />
in Maltese pantries. The case, she recalls, was triggered by a<br />
customer complaint in 2018. The customer reported finding<br />
visible mould growth in a freshly purchased jar of tomato sauce<br />
imported from Italy. Gauci’s team quickly took action to verify<br />
the claim. They collected multiple samples, both at retailers and<br />
from the importer’s warehouse. The analysis of these samples<br />
confirmed the customer’s claim and led to the Public Health<br />
Office requesting the importer to withdraw the product. As a<br />
result, 640 bottles – over 400 kg of tomato sauce – were taken<br />
off the market. Using the RASFF system, Gauci contacted her<br />
Italian colleagues and made sure the tomato sauce producer<br />
installed appropriate sterilising systems. Gauci’s intervention<br />
didn’t just protect Maltese consumers: following the alert,<br />
the contaminated tomato sauce was withdrawn from all the<br />
European markets where it was being sold – meaning Italy,<br />
Poland, Slovenia and the United Kingdom.<br />
Gauci knows the RASFF system very well. The team she works with<br />
guarantees a 24/7 service and cooperates with other food safety<br />
authorities across europe, helping protect people well beyond the<br />
rock. In turn, her team receives notifications from its European<br />
counterparts on potential risks for Maltese consumers. Because<br />
of her contribution, Gauci was even featured in the #EUProtects,<br />
a campaign launched by the European Commission to highlight<br />
the collaborative work of ordinary heroes, in different countries,<br />
contributing to the protection of EU citizens.<br />
When it comes to food, any ingredient could pose a threat.<br />
But luckily, we have experts like Prof. Charmaine Gauci and her<br />
colleagues, in Malta and all around europe, working to minimise<br />
the risks. L-ikla t-tajba! <strong>MBR</strong><br />
Creditline: ICF Next<br />
About the campaign<br />
The European Commission has launched a communication<br />
campaign to raise awareness of the ways in which the EU<br />
combats global challenges to protect its citizens. At the core of<br />
the campaign is the production of a series of engaging videos<br />
and web features that cover four critical areas: migration and<br />
global stability, crime and terrorism, the economic situation,<br />
and health and the environment. Discover more about the<br />
ordinary heroes working to keep us safe on a daily basis on<br />
the EU Protects website.<br />
12
Malta Business Review<br />
www.maltabusinessreview.net<br />
13
Malta Business Review<br />
EU MED MEANS BUSINESS<br />
EU MED means business<br />
Entrepreneurs from Southern Neighbourhood set out priorities<br />
for action to boost growth and jobs<br />
Section of attendees for the ‘EU Med means Business’ conference –<br />
4 th from right Cherie Blair, wife of ex-British PM Tony Blair<br />
Some 150 young entrepreneurs,<br />
economic leaders and drivers<br />
of socio-economic change from<br />
europe's Southern Neighbourhood<br />
have set out their most urgent priorities for<br />
policy makers in the region and in the EU,<br />
to overcome barriers to higher economic<br />
growth and job creation.<br />
The European Commission organised a<br />
first edition of ‘EU Med means business'<br />
– Shaping the future of entrepreneurship<br />
in the South' on 21-22 May in Brussels<br />
with parallel events in Tunis (Tunisia),<br />
Cairo (Egypt), Irdib (Jordan) and Rabat<br />
(Morocco). The participants developed<br />
recommendations to policy makers,<br />
and then voted in order to identify their<br />
twelve top priorities for action regarding<br />
investment, entrepreneurship and job<br />
creation. These will be used in preparation<br />
of future EU approaches, but will also be<br />
transmitted to decision makers in the<br />
region by the European Commission and<br />
through the Union for the Mediterranean<br />
(UfM), and may be updated in the future.<br />
Our Editor Martin Vella attended the<br />
event and participated in the afternoon<br />
workshop sessions.<br />
Commissioner for European Neighbourhood<br />
Policy and Enlargement Negotiations,<br />
Johannes Hahn, said: “Following vibrant<br />
discussions with so many creative and<br />
talented entrepreneurs in the presence<br />
of policy makers and financial institutions,<br />
we have received a clear list of priority<br />
actions. These are important messages<br />
for policy makers in europe, but just as<br />
important for decision makers in the<br />
region. We will use the outcome of<br />
this event in our interactions with the<br />
governments and in forthcoming meetings<br />
of the Union for the Mediterranean”. The<br />
Commissioner underlined that he hoped<br />
the discussion on the priorities for action<br />
would continue, saying: “During my time as<br />
Commissioner, I have worked to put socioeconomic<br />
development at the centre of<br />
the partnership between the EU and its<br />
neighbourhood. Improving opportunities<br />
for businesses and entrepreneurs is a winwin<br />
scenario: young people on both sides<br />
of the Mediterranean need economic<br />
opportunities to be able to build their own<br />
future. We must all work together and<br />
listen to the voice of those who are creating<br />
employment for the rising generation.”<br />
The event focused on how to:<br />
n Attract more foreign and domestic<br />
investment and improve levels of job<br />
creation;<br />
n Unleash the potential of the private<br />
sector, and in particular of smaller<br />
enterprises, which create the most<br />
sustainable new jobs;<br />
n Boost talents and skills of young people<br />
and promote entrepreneurship and<br />
innovation to reduce the high levels of<br />
youth unemployment<br />
Background<br />
EU cooperation, while providing a tailormade<br />
mix for each partner county`s<br />
needs, offers a wide toolbox to help create<br />
economic opportunities:<br />
n supporting legislative and administrative<br />
reforms and infrastructure building<br />
to lift barriers to investment and<br />
to create a more enabling business<br />
environment; providing capacity<br />
building, training and education for<br />
authorities and entrepreneurs, including<br />
on digitalisation; creating adequate<br />
and accessible lending channels to<br />
allow Micro, Small, and Medium<br />
Enterprises (MSME) a better access to<br />
finance; promoting quality and relevant<br />
vocational education and training to<br />
provide people with the competencies<br />
needed to meet the specific needs of the<br />
job market and businesses;<br />
The main instrument to implement these<br />
actions is the European Neighbourhood<br />
Instrument (ENI). Out of €10.8 billion<br />
allocated for the region via the European<br />
Neighbourhood Instrument (ENI) for the<br />
period 2014-2020, nearly €4.2 billion has<br />
been dedicated so far to socio-economic<br />
cooperation. This figure will rise before<br />
the end of the current budget period,<br />
and is expected to reach around 50%<br />
of the total allocation for the Southern<br />
Neighbourhood overall.<br />
This is complemented by finance made<br />
available under the EU External Investment<br />
Plan (EIP) and the Neighbourhood<br />
Investment Platform (NIP) e.g. to facilitate<br />
access to finance and modernise crucial<br />
infrastructure in transport and energy.<br />
On top if this, €356 million has being<br />
channelled through the ENI to the Erasmus+<br />
Programme in the Southern Neighbourhood<br />
(2014-2020). Under the EU Research and<br />
Innovation programme Horizon 2020, the<br />
Southern Neighbourhood is benefiting from<br />
a total amount of €763.9 million, reaching<br />
over 1500 participants and nearly 1200<br />
projects. <strong>MBR</strong><br />
Source: EC/IP/19/26<strong>52</strong><br />
More info:<br />
Infographic – Shaping the Future of<br />
Entrepreneurship in the South:<br />
ec.europa.eu/neighbourhoodenlargement/sites/near/files/southentrepreneurship.pdf<br />
Dedicated website – EU Med means<br />
business: eu-med-business.eu/en<br />
Opening Remarks by Commissioner<br />
Hahn at the ‘EU Med means<br />
business’ – Shaping the future of<br />
entrepreneurship in the South:<br />
ec.europa.eu/commission/<br />
commissioners/2014-2019/hahn/<br />
announcements/opening-remarkscommissioner-hahn-eu-medmeans-business-shaping-futureentrepreneurship-south_en<br />
Social Media Campaign:<br />
vimeo.com/336823892<br />
including videos of the participants:<br />
Sima Najjar: vimeo.com/336773591<br />
Yahya Bouhlel: vimeo.com/336774428<br />
Amina Mourid: vimeo.com/336774134<br />
Website – European Neighbourhood<br />
Policy and Enlargement Negotiations:<br />
ec.europa.eu/neighbourhoodenlargement/node_en<br />
14
BUSINESS NEWS<br />
Malta Business Review<br />
MAKING THE<br />
GLOBAL<br />
SUSTAINABLE<br />
DEVELOPMENT<br />
GOALS LOCAL<br />
BUSINESS<br />
Minister for the Environment, Sustainable Development<br />
and Climate Change José Herrera and Minister for<br />
Energy and Water Management Joe Mizzi addressed<br />
the business breakfast ‘Making the Global Sustainable<br />
Development Goals Local Business’.<br />
Minister Herrera stated that businesses should embrace<br />
sustainability in their operations and management by being<br />
ecologically and socially responsible. He said that the adoption of<br />
environmental management systems can go a long way towards<br />
greening operations and making them more sustainable. “Whilst<br />
acknowledging that a transition towards sustainability practices<br />
also brings with it a number of challenges, the government will<br />
be creating a climate to foster this shift including small matters<br />
that make a difference such as the amendment of the Companies<br />
Act to eliminate the obligation to print the financial accounts for<br />
all shareholders. This will not only save trees, but it also saves on<br />
costs,” stated Minister Herrera.<br />
Dr Herrera stated that some of the initiatives being undertaken by<br />
the government include the development of a new Sustainable<br />
Development Strategy with a horizon of up to 2050; legal provisions<br />
to introduce the notion of circular economy in the Maltese legislation;<br />
the launch of a Strategy on Single-use Plastics which aims at promoting<br />
better sustainable consumption patterns and various other sectoral<br />
policy frameworks such as the regulation of commercial waste and<br />
the separate collection of pharmaceutical waste.<br />
Minister for Energy and Water Management Joe Mizzi said that<br />
the effective use of energy and water resources can be seen from<br />
the environmental perspective as contributing towards improving<br />
our environment, but it can also be seen from the commercial<br />
perspective as lowering operational costs and hence increasing the<br />
economic viability of our commercial sectors. “The initiative ties in<br />
well with the Energy and Water Agency’s strategy of promoting<br />
the importance which each one of us has in the promotion of<br />
effective energy and water usage. Together we can work towards<br />
a more resource efficient future, and everyone’s contribution in<br />
this direction is important and counts,” he said.<br />
The ‘Together for Sustainability’ programme was delivered at<br />
the Energy and Water Agency’s GHAJN Centre in Rabat. Minister<br />
Mizzi said that the approach which GĦAJN, Malta’s National Water<br />
Conservation Awareness Centre is taking, in broadening its reach<br />
and educational programmes presents a case of best practice of<br />
how public projects can be effectively maintained and continually<br />
developed. This was also duly acknowledged by the European<br />
Commission which earlier this year awarded this Centre with the<br />
European Sustainability Award for its educational activities in the<br />
field of Sustainable Development. <strong>MBR</strong><br />
Courtesy: The Ministry for Energy and Water Management; The<br />
Ministry for the Environment, Sustainable Development and<br />
Climate Change.<br />
The Minister for Energy and Water Management, Joe Mizzi<br />
www.maltabusinessreview.net<br />
15
Malta Business Review<br />
ONE-ON-ONE<br />
DANNY<br />
ALEXANDER<br />
Vice President of the<br />
Asian Infrastructure<br />
Investment Bank<br />
It doesn’t require you to leave the EU or to be<br />
in the EU to take those opportunities. It does<br />
require you to spend time trying to understand<br />
how other parts of the world work.<br />
Europhile Liberal Democrat members of the 2010-2015<br />
U.K. coalition government are doing well for themselves.<br />
Nick Clegg became Facebook’s chief lobbyist, and his<br />
lieutenant Danny Alexander is now vice president of the<br />
Asian Infrastructure Investment Bank — a development bank that<br />
has 97 countries signed up, including the eight biggest EU states.<br />
While the bank’s goal is “the sustainable economic development<br />
of Asia,” Alexander has a firmly European sales pitch, including<br />
bringing the bank’s annual meeting to Luxembourg on July 12 and<br />
13 (a meeting he pitched as a kind of Davos for infrastructure).<br />
Alexander had flown to Brussels from Beijing and was speaking on<br />
the anniversary of the Tiananmen Square massacre, and he was<br />
on a strictly “no politics” diet.<br />
But the story of the AIIB can’t be separated from politics. It<br />
was born out of China’s unhappiness at how the World Bank<br />
and International Monetary Fund were governed, and started<br />
operating a month after the Paris climate agreement was signed.<br />
The bank, Alexander said, started with $100 billion in capital and<br />
has so far financed 40 projects in 16 different countries to the<br />
tune of $8 billion.<br />
Are concerns about China’s role in the world, and calls for more<br />
foreign investment screening, knocking the bank sideways?<br />
Alexander said the “climate for private sector investment in<br />
infrastructure” has tightened but is not discouraged, because it<br />
enhances the case for multilateral banks.<br />
He added that the bank is a good insurance policy for any<br />
country worried about dependence on China. “It makes a lot<br />
of sense for countries to borrow from multiple multilateral<br />
institutions,” he said.<br />
On the British politics front, Alexander said he is depressed by Brexit<br />
but a side-effect is that the U.K. is spending more time looking<br />
toward Asia. “It doesn’t require you to leave the EU or to be in the<br />
EU to take those opportunities. It does require you to spend time<br />
trying to understand how other parts of the world work.”<br />
What does he miss about being an MP? “Things that I was able to<br />
do for local businesses, for people who are, you know, down on<br />
their luck in different ways, where the actual intervention of an<br />
MP can really help. I still look back on that kind of activity most<br />
proudly.” <strong>MBR</strong><br />
Credit: POLITICO SPRL<br />
16
Karlu Galea Street, Victoria, Gozo 21556600 compass@barongroupmalta.com<br />
Compass Group Ltd is an enrolled Tied Insurance Intermediary under the Insurance Distribution Act.<br />
Cap 487 of the Laws of Malta for MAPFRE Middlesea p.l.c.<br />
MAPFRE Middlesea p.l.c. (C-5553) is authorised under the Insurance Business Act, Cap 403 of the Laws of Malta.<br />
Both entities are regulated by MFSA
Malta Business Review<br />
COMMUNICATIONS<br />
MaltaPost Launches<br />
eSeller<br />
MaltaPost offers a variety of services that help overcome your<br />
logistical challenges particularly if you are an online merchant.<br />
MaltaPost’s ecommerce proposition is being<br />
strengthened by its comprehensive service – eSeller<br />
which caters for the storage, packing and dispatching<br />
services to both local and international destinations.<br />
Whether you are a merchant with a high street presence or you<br />
are just starting off in the market with an innovative offering,<br />
MaltaPost is your ideal logistics partner. Delivery options abound<br />
from lower cost untracked services to express courier solutions.<br />
Make the most of global market opportunities<br />
MaltaPost’s eSeller provides an easy-to-use platform to increase<br />
sales, streamline your business and expand to new local and<br />
international markets.<br />
Book online<br />
Save time and effort with our collection and delivery service. We<br />
will pick up your parcels and deliver them to consumers in Malta<br />
or abroad. We can handle any type of ecommerce shipment from<br />
small to large parcels.<br />
Easy and transparent cost structure<br />
MaltaPost’s eSeller rates are tailored to your needs and<br />
preferences. All payments can be settled through an easy to use<br />
online payment gateway, allowing the items to quickly start their<br />
voyage to your customers.<br />
A complete solution<br />
We can take over all the storage, handling packing, labelling and<br />
delivery needs of your product. This will ensure a streamlined<br />
and hassle-free selling process for your business and an efficient<br />
delivery experience for your customers.<br />
You can send items purchased through your website by<br />
following these easy steps:<br />
1. Contact us on business@maltapost.com in order to register for<br />
the service and get your log on credentials.<br />
2. Log onto the eSeller portal and provide the delivery address and<br />
weight of each item. Print the MaltaPost label generated on the<br />
portal with its unique tracking number for each item and affix<br />
it on the item.<br />
3. Book a courier pick up through the eSeller online system or drop<br />
items at your nearest Post Office.<br />
You can track your items online on www.maltapost.com/tracking<br />
until they reach their destination. <strong>MBR</strong><br />
For more information visit www.maltapost.com/eseller<br />
18
EXTEND<br />
YOUR<br />
ONLINE<br />
SELLING<br />
POTENTIAL<br />
business@maltapost.com<br />
www.maltapost.com/eseller
Malta Business Review<br />
DIGITAL SIGNAGE<br />
INTRODUCING<br />
LED signage<br />
TO YOUR ESTABLISHMENT<br />
Whether it’s directional signage or highlighting a company’s logo on top of your<br />
establishment, signage has always been an important method of communication.<br />
Digital signage uses technologies<br />
such as LCD, LED and Projection<br />
to display content such as digital<br />
images, video, streaming media<br />
and information. The can be found in public<br />
space, transportation systems, museums,<br />
stadiums, retail stores, hotels, restaurants<br />
and corporate buildings, amongst others,<br />
to provide directional, exhibition, marketing<br />
and outdoor advertising. There are plenty of<br />
ways of how digital signage could be something<br />
worth exploring and introducing to<br />
your business.<br />
Why digital signage?<br />
The concept of out-of-home messages is<br />
not new. Billboards, window treatment<br />
and point-of-purchase displays are widely<br />
used for out-of-home advertising, while<br />
bulletin boards (both traditional and<br />
electronic), flyer, memos and emails<br />
have been used to send corporate<br />
communications and educate employees<br />
for decades. However, true dynamic<br />
signs first came into popular use with<br />
the advent of in-store closed circuit<br />
television networks in the 1970s. With<br />
Large, eye-catching LED Display placed<br />
in a common shopping mall area to attract<br />
clients to different stores<br />
the widespread availability of affordable<br />
VCRs, retail outlets and corporate<br />
headquarters were able to play back prerecorded<br />
content to their patrons and<br />
employees, providing timely information<br />
and entertaining content. Soon after,<br />
closed circuit networks would improve<br />
their affordable TV/VCR combination<br />
units for smaller displays, with projection<br />
screens and video walls for eye catching,<br />
large format presentations.<br />
In recent years, several factors have been<br />
combined to make digital signage a more<br />
powerful, eye-catching, and affordable<br />
display medium than ever before<br />
contributing to its widespread adoption.<br />
Key factors include the nearly ubiquitous<br />
availability of high-speed Internet access,<br />
new large format displays like LED screens<br />
and LCD panels, and new compression<br />
formats that can compress large amounts<br />
of content into small file sizes.<br />
20
DIGITAL SIGNAGE<br />
Malta Business Review<br />
How digital signage works<br />
Spinetix Digital Signage Player<br />
Fixed LED Screens<br />
ideal for supermarkets,<br />
hospitals, banks, etc.<br />
Multimedia Publishing<br />
System Server<br />
Spinetix Digital Signage Player<br />
LED Wall ideal for<br />
shopping malls /<br />
retail outlets<br />
Internet / LAN<br />
LED Posters ideal<br />
for signage at retail<br />
outlets, hotels,<br />
banks, etc.<br />
Spinetix Digital Signage Player<br />
Small and compact LED Posters ideal for retail outlets or businesses<br />
looking to improve their point-of-purchase advertising<br />
What kind of digital signage should you use?<br />
Choosing the right digital signage technology depends on the<br />
intended application. For example, a digital signage application for<br />
internal corporate communications would probably benefit from<br />
large, eye catching display placed in common areas such as cafeterias<br />
and break rooms. Depending on the size of the deployment, the<br />
network owner might opt for either local or remote management.<br />
On the other end of the spectrum, a manufacturer looking to<br />
improve their point-of-purchase advertising displays might choose<br />
to employ small, lightweight LCD panels in conjunction with<br />
traditional product displays in an aisle or endcap fixture, managing<br />
the content centrally via a web-based interface.<br />
Besides the display screens mentioned above it is vital to mention<br />
that an imperative key element is the content displayed on the<br />
screen of your choice. This would need to reflect the target<br />
audience. In other words, its important that the right message is<br />
displayed at the right place at the right time.<br />
There are many components to a digital signage solution, but these<br />
will be covered in a few broad categories and expanded with every<br />
editorial that we will be introducing in each month’s issue:<br />
n Hardware – the physical components: screens, media players etc<br />
n Software – the content and/or device management system<br />
n Connectivity – the ways in which digital signs connect back to the<br />
content management system, whether using a network line, Wi-Fi<br />
or Mobile technologies<br />
n Installation – the installation process from site surveys through<br />
the final installation<br />
n Content – the creation of fresh content to keep signage current<br />
and relevant<br />
Keep an eye out on next month’s issue for our next read about<br />
the Hardware components that would be beneficial to your<br />
business. <strong>MBR</strong><br />
Powerhouse Audiovisuals and Events, specialists in Digital<br />
signage, would be able to provide you with either the<br />
screen of your choice and/or also content management<br />
– just get in touch with us at by sending us an email on<br />
info@powerhousemalta.com or by giving us a call on<br />
+356 7949 9432.<br />
LED Wall perfect for conferences or even to replace a large display<br />
www.maltabusinessreview.net<br />
21
Malta Business Review<br />
SPOTLIGHT: CHINA<br />
China:<br />
NOWHERE TO HIDE...<br />
By Claire Coe Smith<br />
A raft of changes to the Chinese tax system that<br />
came into effect on 1 January 2019 have created<br />
work for wealth advisers in the region.<br />
As the number of billionaires in China continues to escalate,<br />
reaching 476 in 2018, second only to the United States<br />
with 585 and well ahead of India in third place with 131,<br />
according to Forbes, the government has moved to cut<br />
taxes for the masses by pursuing the assets of the wealthy.<br />
New rules mean owners of offshore companies will not only pay<br />
tax on dividends but also up to 20 per cent on corporate profits,<br />
and taxes on overseas earnings will now be payable by all Chinese<br />
nationals, where previously they could be avoided if individuals also<br />
held foreign passports.<br />
Clifford Ng, co-managing partner with the law firm Zhong Lun, says:<br />
“The tax changes have prompted a lot of people to restructure<br />
their offshore assets, including setting up trusts. Moving forward<br />
in 2019, we expect more clarification from the Chinese tax<br />
authorities on implementation, to find out how the law will be<br />
administered. There will also be people that were caught off guard<br />
and did not act before the rules took effect and will now look to<br />
take remedial action.”<br />
The impact of the Common Reporting Standard (CRS) in China is<br />
also now being felt, with information related to tax on financial<br />
accounts being exchanged between China and other countries<br />
as of September 2018. The Chinese tax authorities can see the<br />
overseas incomes of residents, including all sources of wealth, for<br />
the first time. Philip Marcovici, a consultant to global families on<br />
tax and wealth management, says: “Continuing tax compliance and<br />
information exchange is having an impact, with families connected<br />
to Mainland China being much more conscious of needing to focus<br />
on what the regulations actually require and what needs to be done.<br />
There is a lot more focus on the tax laws and the residency laws,<br />
and an increased use of wealth planning, including trusts strategies<br />
but also planning that relates to choices of where family members<br />
might choose to live.”<br />
Ng adds: “The client base is clearly becoming alert to the fact that<br />
the Chinese tax authorities are going to look at offshore assets, so<br />
I expect we will see a lot more new work for high net-worth clients<br />
with assets offshore.”<br />
Michael Olesnicky, a leading tax adviser in Hong Kong, has just<br />
returned to work at law firm Baker McKenzie after several years with<br />
KPMG. He says the private wealth industry in Hong Kong is currently<br />
busy working for Chinese clients for three reasons: the economic<br />
substance laws in offshore jurisdictions impacting clients with<br />
offshore companies; the recent fundamental changes to China’s<br />
income tax laws; and much more transparency for the Chinese<br />
tax authorities. He says: “As a result of CRS, in April the Chinese<br />
authorities received information from 75 jurisdictions about the<br />
bank accounts and securities of resident Chinese in those countries.<br />
With the new laws, they now have more powers to investigate and<br />
challenge those structures, so the question is what they will do and<br />
how long it will take them to process what they now have.”<br />
At the same time, the ongoing trade war between the US and China,<br />
which began when the US launched an investigation into Chinese<br />
trade policies in 2017, is also impacting clients. The US has so far<br />
imposed three rounds of tariffs on Chinese goods, covering a wide<br />
range of industrial and consumer items.<br />
Hubert Tse, partner with the law firm Boss Young in Shanghai, says:<br />
“The Renminbi has depreciated quite a lot versus the greenback,<br />
and that always has an effect on people looking at their long-term<br />
assets. The trade war itself has been going on for a while now and<br />
there are a lot of uncertainties there, but the consensus is that the<br />
worst is probably over. Still, people are delaying decisions about,<br />
for example, buying assets in the US, and at the same time the US<br />
market itself may be more hostile to Chinese activity, so people<br />
might look elsewhere.”<br />
While Chinese economic growth may have slowed, a report by<br />
Business Insider US estimates the country creates a new billionaire<br />
every three days, noting that 97 per cent of Chinese billionaires<br />
are self-made and, being 56 years old on average, they are about a<br />
decade younger than their American counterparts.<br />
Tse says: “Just like elsewhere, the wealthy Chinese are focused on<br />
guarding their wealth and preserving it, and given the different<br />
economic, financial and political risks they face, they often want to<br />
diversify their assets. Wealth creation continues, particularly in real<br />
estate, technology and via the stock markets, and that drives the<br />
purchase of assets – mostly properties – outside of China, in Hong<br />
Kong, Singapore, europe, the UK, America and Canada.”<br />
As a result of the growing wealth there is a move towards the<br />
greater use of family offices in the region. Tim George, a partner<br />
with the private client and tax team at Withers in Hong Kong, says:<br />
“People are talking much more about family offices. We see more<br />
families starting to think about setting up proper single family<br />
offices and I expect that to grow. Alongside that, we are getting<br />
more families prepared to pool resources and look at proper family<br />
fund structures.”<br />
Several bodies are lobbying the Hong Kong authorities to introduce<br />
similar incentives for family offices to those now in place in<br />
Singapore, where the Finance Minister announced in February<br />
that tax exemptions already in place for family offices are to be<br />
extended. “Singapore has undoubtedly been first to market in the<br />
family office space with its regime,” says George. “But there are now<br />
more millionaires worth more than $30 million in Hong Kong than<br />
there are in London or New York, so this is still a global hub for the<br />
world’s wealthy.”<br />
One big change for the wealth industry in Hong Kong has been the<br />
introduction of a licensing regime for trusts and corporate service<br />
providers last year, which has led to a flurry of enforcement action.<br />
Joanna Caen, partner with Herbert Smith Freehills in Hong Kong<br />
and head of the Greater China trusts and estates practice, says: “We<br />
are working with a couple of businesses affected by enforcement<br />
action, where they had looked at the companies within their group<br />
and thought that while some definitely would need licenses and<br />
some wouldn’t, there were some they were not sure about. The<br />
regulators are now coming down hard on instances where licenses<br />
were not sought and perhaps should have been, and we have seen 22<br />
prosecutions already in the first year of the regime, with potentially<br />
quite significant implications for the individuals involved.”<br />
With new tax rules and the arrival of CRS forcing a drive towards<br />
more sophisticated structuring in China and Hong Kong, just as the<br />
macro-political climate is bringing new challenges to cross-border<br />
asset allocations, wealth advisers find their practices busier than<br />
ever. <strong>MBR</strong><br />
Credit: Citywealth<br />
22
“The Premier Clothing<br />
Manufacturer and<br />
Distributor”.<br />
BUDGET RECOMMENDATION<br />
Front Office<br />
Food & Beverage<br />
House Keeping<br />
Maintenance<br />
Pool Attendants<br />
and more..<br />
Bringing style to the workplace since 1958.<br />
Eagle K-Wear Co.Ltd.<br />
Notabile Road,<br />
Mriehel - BKR3000<br />
Malta Europe<br />
Contact us today<br />
Tel: (+356) 21442329 / 21442333 / 21494776<br />
info@eaglek-wear.com<br />
Web: eaglek-wear.com<br />
Instagram: @eaglekwear<br />
Facebook: @eaglekwearco
Malta Business Review<br />
ARTS & CULTURE<br />
THE<br />
Malta Experience<br />
AN AUDIO VISUAL SPECTACULAR<br />
The island’s foremost audiovisual<br />
attraction has enthralled<br />
audiences since its launch in<br />
the 1980’s, the brainchild of the<br />
M.Demajo Group, of which The Malta<br />
Experience is a subsidiary. The show has<br />
undergone numerous updates keeping<br />
pace with emerging technologies, and its<br />
style and content are regularly reviewed to<br />
ensure it stays informative and impactful to<br />
the visitor wishing to gain an insight into<br />
Malta’s rich history.<br />
Situated in Malta’s capital city Valletta<br />
and housed in a purpose-built theatre in<br />
the Mediterranean Conference Centre,<br />
formerly the Holy Infirmary of the Order<br />
of St John of Jerusalem. The story unfolds<br />
on a large panoramic screen with an<br />
outstanding music soundtrack and an<br />
informative commentary available in a<br />
choice of seventeen languages, selected<br />
via the viewer’s headset.<br />
The show starts intriguingly, with the<br />
mysterious legacy of the prehistoric<br />
inhabitants of Malta and Gozo… and charts<br />
the stories of wave after wave of invaders<br />
and colonisers, each contributing to the<br />
unique character of the islands.<br />
A highlight of the show is St Paul’s dramatic<br />
arrival on Malta and the subsequent<br />
spread of Christianity.<br />
The Knights of St John ruled the islands<br />
for some 250 years. Their rise and fall<br />
are brilliantly chronicled, along with the<br />
horrors of the Great Siege of 1565, and the<br />
building of Valletta.<br />
The story of the islands’ chequered<br />
history continues through the coming of<br />
Napoleon, the imposition of British rule,<br />
and the dark days of the Second Great<br />
Siege, of World War 2, which tested the<br />
population’s bravery and endurance to<br />
the limit.<br />
David Pace Lupi, the show’s general<br />
manager, says “ The Malta Experience<br />
covers 7,000 years of Maltese history,<br />
giving visitors an excellent opportunity<br />
to orientate themselves and learn more<br />
about the many different aspects of<br />
the Island’s culture and history. Having<br />
attracted millions of visitors over the years,<br />
the show is considered as one of the mustsee<br />
attractions on the Island”.<br />
To further engage the visitor into the<br />
island’s history, a fully guided tour of the<br />
Mediterranean Conference Centre is also<br />
available. This purpose-built building was<br />
constructed by the Knights of St John<br />
and was known as “La Sacra Infermeria”,<br />
the Holy Infirmary and is one of the most<br />
imposing buildings of Valletta. The tour is<br />
ably narrated by knowledgeable guides<br />
that immerse the visitor into the charted<br />
history of this grand building. <strong>MBR</strong><br />
24
SECTION HEADER<br />
Malta Business Review<br />
15% Discount<br />
www.maltabusinessreview.net<br />
25
MiGEA 2019
MiGEA 2019<br />
Malta Business Review<br />
AIR COOLING SOLUTIONS<br />
WE INSTALL ANY TYPE<br />
OF AIRCONDITION UNITS<br />
€550<br />
INCLUDING INSTALLATION AND<br />
COPPER UP TO 5M<br />
FROM HIGH WALL TO<br />
CONCEALED UNITS INCLUDING<br />
DUCTING AND VRF SYSTEMS<br />
21382876 / 79476491<br />
www.audiomalta.com<br />
info@audiomalta.com<br />
fb.com/audiomalta<br />
www.maltabusinessreview.net<br />
29
Malta Business Review<br />
GOZO BUSINESS CHAMBER<br />
THE GOZO<br />
BUSINESS CHAMBER<br />
20 YEARS OF SERVICE<br />
FOR THE GOZITAN<br />
BUSINESS COMMUNITY<br />
The Gozo Business Chamber was founded by a public deed<br />
on 20 December 1999, to promote the common interests<br />
of business operators in Gozo. Since its formation, the<br />
Chamber has already made several representations with<br />
the authorities on behalf of its members and pushed important<br />
issues on the country’s policy agenda. It has also been effective<br />
in the international sphere by making various representations on<br />
themes which are important for islands. This year the Chamber<br />
will be celebrating 20 years of service to the gozitan business<br />
community.<br />
The Chamber is administered by a Council that is elected every<br />
two years and is composed of a President, a Vice President, a<br />
Secretary, a Treasurer, a Public Relations Officer, a Membership<br />
Officer and other members representing the different sections, as<br />
well as a Chief Executive Officer.<br />
Presently the Council of the Gozo Business Chamber is composed<br />
of Joseph Borg (President), Michael Galea (Vice President), Elaine<br />
Camilleri (Secretary), Anthony Bezzina (Treasurer), Dr Jonathan<br />
Mintoff (Public Relations Officer), John Saliba (Membership officer),<br />
Peter Paul Hili (Membership officer), Marie Grech (Member),<br />
Andrew Zammit (Member), and architect Edward Scerri (Member).<br />
Daniel Borg is presently Chief Executive Officer of the Chamber. The<br />
representatives of the Council come from various sectors including<br />
manufacturing, services, retail and real estate.<br />
From its set up the GBC has had a number of presidents who<br />
have worked relentlessly to bring forward Gozo’s economic<br />
development:<br />
n Mr John Magro (1999 – 2003);<br />
n Mr Michael Caruana (2004 – 2007);<br />
n Mr Joe Grech (2008 – 2011);<br />
n Mr Michael Grech (2012 – 2015);<br />
n Mr Joseph G. Grech (2016 – 2018);<br />
n Mr Joseph Borg (2018 -)<br />
Along the years the Chamber has been adamant in effectively<br />
showing the disadvantages suffered by businesses in Gozo<br />
relating to its double insularity included added transportation<br />
costs. The Chamber has also along the years been capable<br />
in putting business’ entities concerns on top of the national<br />
policy agenda. The sub-sea tunnel between Malta and Gozo is<br />
a case in point.<br />
The main roles of the Gozo Business Chamber include the:<br />
n safeguarding and promotion of the common interests of the<br />
members of the Chamber;<br />
n addressing issues particularly those associated with the<br />
regionality and insularity of Gozo, which can hinder the smooth<br />
running of business concerns in Gozo;<br />
n the promotion and whenever possible, the provision of assistance<br />
in the process of improving the commercial opportunities in<br />
Gozo;<br />
n fostering and enhancing cooperation amongst members of the<br />
Chamber;<br />
n acting as a mediator;<br />
n Representing members during discussions with regional,<br />
national and international organisations and authorities; and<br />
n Educating its members through information seminars and training<br />
organised by the same Chamber and by collaborating with<br />
Ministries, regulatory authorities and educational institutions.<br />
The Chamber has put in place a plan to enhance the organisation’s<br />
development. This has led the Chamber to move to new premises,<br />
which also house the europe Direct Information Centre (EDIC),<br />
and also to launch a new website. The Chamber is committed to<br />
continue moving forward. <strong>MBR</strong><br />
30
GOZO BUSINESS CHAMBER<br />
Malta Business Review<br />
GOZO BUSINESS CHAMBER – AN ACTIVE ROLE BOTH<br />
LOCALLY AND INTERNATIONALLY<br />
Since its set up in 1999, the Gozo<br />
Business Chamber has always been<br />
a voice for Gozitan businesses<br />
while ensuring that what is offered<br />
on a national level is also offered to<br />
them through a local level. The Chamber<br />
participates in such fora as the Gozo<br />
Regional Committee, and the Enterprise<br />
Consultative Committee. Through such fora,<br />
the Chamber continuously tries to bring<br />
to the fore issues which are of concern to<br />
Gozitan businesses. One of the issues on<br />
which the Chamber has been lobbying hard<br />
relates to the subsea tunnel between Gozo<br />
and Malta. The Chamber was instrumental<br />
in bringing this issue on the discussion table<br />
and for this issue to take a centre stage on<br />
the national policy agenda. On an ongoing<br />
basis the Gozo Business Chamber organises<br />
a number of information seminars on an<br />
annual basis. These include topics such as<br />
new legislation coming into place. It also<br />
liaises with members so that training which<br />
is held in Malta by governmental entities,<br />
can be held in Gozo.<br />
The Gozo Business Chamber also has a<br />
very active role at an international level. It<br />
presently holds the presidency of Insuleur<br />
(Network of the Insuleur Chamber of<br />
Commerce and Industry) between 2018<br />
and 2020. As part of this role the Gozo<br />
Business Chamber had the opportunity to<br />
participate in the Conference of Peripheral<br />
Maritime Regions and to address various<br />
fora including public hearings being<br />
organised at an EU level. On the 24 th and the<br />
25 th October the Chamber will be organising<br />
the Insuleur General assembly and forum in<br />
Gozo. This year the forum will be focusing<br />
on the digitalisation of insular economies.<br />
Digitalisation is a very important topic<br />
for islands. It means that many of the<br />
difficulties generally associated with<br />
islands can be overcome. Government’s<br />
commitment to embark on projects such<br />
as the second fibre optic link for Gozo<br />
means that there is commitment from all<br />
parts to address the issue of broadband<br />
redundancy, while attracting further IT<br />
investment and enhancing the digital<br />
economy. In this aspect the Chamber is also<br />
seeking to develop projects and initiatives,<br />
which would act as best practices also for<br />
other islands in the Mediterranean.<br />
The Chamber’s participation in international<br />
fora is important as it brings forward<br />
initiatives which directly impact Gozo. Such<br />
an issue includes the issue of state aid and<br />
the de minimis framework which directly<br />
impacts small islands such as Gozo. The de<br />
minimis includes an amount of state aid<br />
which for the major part of industries is<br />
200,000 euro over a three year period. This<br />
amount provides an amount of flexibility to<br />
governments to assist industries and business<br />
entities.<br />
The Chamber together with other Chambers<br />
in the Mediterranean is lobbying hard<br />
so that the de minimis amounts for islands<br />
such as Gozo would be increased. Many of<br />
the present schemes through which governments<br />
provide assistance is through<br />
schemes which are offered through the de<br />
minimis framework. This means that while<br />
for example governments provide assistance<br />
to cover transportation costs in the<br />
agricultural and manufacturing sector, this<br />
decreases the ability of companies based<br />
in Gozo to apply for funds being offered<br />
under other schemes. <strong>MBR</strong><br />
www.maltabusinessreview.net<br />
31
Malta Business Review<br />
GOZO BUSINESS CHAMBER<br />
AN OPPORTUNITY AND PLATFORM FOR<br />
BUSINESS IN GOZO<br />
The Gozo Business Chamber has<br />
looked forward toward the 2019<br />
Gozo Business Expo and Awards.<br />
The Chamber believes that this<br />
has been an interesting opportunity to see<br />
how business has and can develop. Apart<br />
from the traditional sectors Gozo was<br />
associated with mainly crafts, agriculture,<br />
manufacturing and tourism, we are now<br />
seeing that Gozo is developing fast into<br />
other sectors such as technology and IT.<br />
Government’s commitment for a second<br />
fibre optic link between the two islands,<br />
and the Gozo Innovation Hub shows that<br />
Gozo, also through Government’s policy<br />
direction, is moving in a new era of great<br />
promise as such sectors are not bound by<br />
geographical location, given that the right<br />
infrastructure is in place. Gozo’s economy<br />
is developing fast. The setting up of the<br />
Barts Medical School in Gozo shows that<br />
through the commitment of all parts it is<br />
possible to do business in Gozo. Economy<br />
and society go hand in hand. A healthy<br />
economy can foster a more equitable<br />
society, given that development is<br />
sustainable.<br />
The Gozo Business Expo has helped to<br />
show how society is developing, while<br />
also teasing the appetite for potential<br />
investors that Gozo can be an ideal place<br />
to do business. The two day event has<br />
been a window on how Gozo’s economy<br />
is developing, while providing an excellent<br />
networking opportunity for the businesses<br />
and entities participating.<br />
The Gozo Business Chamber has also<br />
participated in this event to support this<br />
initiative and also to provide further<br />
information about the Chamber’s role for<br />
all those participating and attending to<br />
the event. The Chamber’s role has been<br />
evolving and such initiatives provide the<br />
ideal platform to showcase our work. <strong>MBR</strong><br />
The Hon. Minister for Gozo, Dr. Justyne Caruana with<br />
one of the exhibitors at the Gozo Expo 2019<br />
32
STEWARD HEALTH CARE MALTA<br />
Malta Business Review<br />
QUALITY<br />
MATTERS<br />
By Dr Nadine Delicata, Chief Operating Officer,<br />
Steward Health Care Malta<br />
As part of the Steward family, we have made a<br />
commitment to improve the quality and safety of care<br />
we deliver to our patients. To achieve this goal, we are<br />
working on having a number of programmes, processes,<br />
and procedures in place to further improve our performance.<br />
Both Karin Grech Hospital and Gozo General Hospital now<br />
have a more robust quality governance structure, with quality<br />
and patient safety managers in each hospital and a number of<br />
multidisciplinary committees that address key areas such as<br />
infection control, pharmacy and therapeutics, environmental safety,<br />
peri-operative care and patient and family education. In 2018, both<br />
hospitals started to measure and report on quality data through<br />
key performance indicators and other metrics to the various<br />
government organizations which are responsible for monitoring the<br />
quality of care that hospitals in Malta provide to their patients.<br />
Our Quality Assurance Board includes representation from the<br />
government, senior leadership at Steward Health Care Malta,<br />
as well as from Barts and The London School of Medicine and<br />
Dentistry. This board provides oversight on the quality and safety<br />
efforts of our organisation and is actively engaged in reviewing and<br />
evaluating the quality and safety of the services we provide to our<br />
patients and their families. It focuses on key performance areas<br />
such as the prevention of health care associated infections, waiting<br />
times and other accessibility measures, patient readmissions,<br />
adverse events and customer experience.<br />
We acknowledge that we have started to change the way we<br />
think as an organisation, yet we know that our performance<br />
needs to constantly improve. Developing a culture of safety takes<br />
time and effort, and we should aim to focus on lessons learned,<br />
and not point fingers to distribute blame. We need to identify<br />
not only adverse events but also close calls, taking measures to<br />
identify the root cause of any problem and implement actions for<br />
improvement by using expertise found in our multidisciplinary<br />
committees and task forces, as well as by bringing in external<br />
help as and when necessary. Given what we know about patient<br />
incidents, it's not a matter of whether an incident will happen,<br />
but rather when and where it will happen. Investing in a culture<br />
of safety takes time and commitment, yet we all know that there<br />
is nothing more important than the outcomes it improves for<br />
patients, their families and hospital staff.<br />
The entrance areas in both hospitals have been redesigned into<br />
welcoming attractive spaces. An improved front office function<br />
ensures professional friendly staff who meet, greet and assist<br />
patients and visitors. We are also pleased to say that we have<br />
recently launched a new customer satisfaction survey, that will<br />
again help us assess and better understand our weaknesses<br />
to be able to change in a manner which is meaningful. This has<br />
been well received and feedback from this ongoing survey will<br />
enable us to improve patient experience in our hospitals. We are<br />
also looking into launching regular staff satisfaction surveys. We<br />
believe in our staff and would like to improve their participation in<br />
the workplace. Increasing empowerment means more motivated<br />
staff, who feel valued, with better job satisfaction and ultimately<br />
provide improved patient care. In our efforts to improve employee<br />
satisfaction, we continue to address the gaps in the skills,<br />
competencies and capacity of our workforce.<br />
One important objective that the Steward leadership has<br />
confirmed for our hospitals’ future is to achieve quality and<br />
safety accreditation. This includes adopting IT solutions that will<br />
support quality improvement initiatives in a sustainable manner.<br />
We are planning to embed quality in the design of our new or<br />
newly refurbished hospitals. We know that carefully designed<br />
spaces within a health care facility can reduce risks for patients<br />
and positively impact patient healing rates, helping to decrease<br />
the length of hospital stays. We believe that a hospital’s physical<br />
design is a critical element of patient and employee health,<br />
comfort and well-being. As we continue our master-planning<br />
process, we are working with stakeholders as well as key partners<br />
that bring extensive experience in hospital design, construction,<br />
and innovation.<br />
While this journey takes time, it is indeed worth the effort. We<br />
look forward to working together – senior leadership, clinical<br />
professionals, management and front-line staff – with passion and<br />
with dedication to make our quality journey successful. <strong>MBR</strong><br />
www.maltabusinessreview.net<br />
33
Malta Business Review<br />
D-DAY ANNIVERSARY<br />
FORGING THE SPECIAL<br />
RELATIONSHIP:<br />
How the D-Day landings brought<br />
America and Britain together.<br />
By James Holland<br />
T<br />
o fully understand just how<br />
remarkable the achievement of<br />
D-Day and the Normandy campaign<br />
that followed was, it is worth casting<br />
the net back four years to that darkest hour,<br />
June 1940.<br />
Britain and France had declared war<br />
against Germany, confident that they had<br />
the resources, wealth, and global reach<br />
to stop Hitler and the tide of Nazism. For<br />
all Germany’s grandstanding and military<br />
drum-beating, Hitler’s Reich lay at the heart<br />
of europe, with little access to the world’s<br />
oceans, with neither a decent navy nor<br />
merchant navy and therefore lacked the<br />
resources needed to conduct a modern war.<br />
Britain’s Royal Navy immediately imposed an<br />
economic blockade while France mobilised<br />
its vast army of millions. Britain and France,<br />
admittedly apprehensive, nonetheless<br />
expected to prevail. By June 1940, such<br />
hopes had been shattered. German shock<br />
and awe had delivered its Blitzkrieg, mighty<br />
France had crumbled and the forces of<br />
totalitarianism and nationalism were<br />
sweeping across europe and threatening to<br />
spread their tentacles even further.<br />
With it came oppression, a press that was<br />
no longer free, racism, secret police and,<br />
as the British Prime Minister, Winston<br />
Churchill warned, a “descent into a new<br />
dark age made more sinister by the<br />
perversions of modern science”. The Nazi<br />
swastika fluttered over much of europe,<br />
while the flags of Fascism spread even<br />
further. From the Arctic to the west coast of<br />
Africa, democracy was dead, and for many<br />
millions of people, this cancer would bring<br />
untold misery, shattered lives, repression,<br />
appalling violence and death.<br />
Britain had evacuated its, admittedly very<br />
small, army from across the Channel but<br />
had left much of its equipment behind<br />
and now faced the prospect of a possible<br />
invasion. Across the Atlantic, Franklin D<br />
Roosevelt, elected back in 1932 on an<br />
isolationist ticket, was President of a United<br />
States emerging as the most modern<br />
and progressive country in the world but<br />
with an armed forces that was woefully<br />
underdeveloped.<br />
With a tiny air corps of a few hundred<br />
aircraft and an army that had almost no<br />
modern equipment at all, it languished<br />
as the nineteenth largest in the world,<br />
sandwiched between Portugal and Uruguay.<br />
For both Roosevelt and Churchill, June 1940<br />
represented ground zero. Britain still had<br />
much in its favour, and it is entirely wrong,<br />
as many have suggested since, that Little<br />
Britain stood alone, David against Goliath.<br />
Rather, Britain ruled some 400 million<br />
people worldwide, had the world’s largest<br />
navy, largest merchant navy, access to<br />
around 85 per cent of the world’s merchant<br />
shipping, the world’s largest empire, vast<br />
extra-imperial assets and a burgeoning<br />
Air Force. The total shock of such a rapid<br />
and dramatic defeat on the continent,<br />
however, should not be underestimated.<br />
Furthermore, with the British Army so small<br />
it had also depended on its ally, France, for<br />
land forces. Now that ally and the enormous<br />
military strength it possessed, had gone.<br />
The challenge for Britain was to harness<br />
its global reach swiftly in a battle against<br />
time and build a new, much larger and<br />
mechanised army for which it had made no<br />
plans; Germany’s military USP was rapid,<br />
overwhelming lightning strikes of force, in<br />
which its enemies were swiftly defeated. In<br />
June 1940, Britain needed to quickly recover<br />
from the shock and ensure Germany was<br />
consigned to a long, attritional war for<br />
which it was not equipped.<br />
In America, meanwhile, Roosevelt understood<br />
that the US needed to equally and<br />
urgently rearm on a massive scale too; as he<br />
was aware, in this modern age the Atlantic<br />
was not necessarily the barrier it once had<br />
been. The isolationist lobby was still powerful,<br />
however, and to rearm on the scale he<br />
intended required a dramatic political volte<br />
face with a presidential election just months<br />
away – an election he intended to fight for<br />
an historic third term.<br />
That he was able to begin rearmament on<br />
such a big scale and win the November<br />
1940 election was achieved in no small part<br />
by telling the American people he was doing<br />
so on behalf of Britain and the forces of<br />
freedom. That in turn required British cash –<br />
billions of it – and the start of an increasingly<br />
productive relationship between the two<br />
nations, whose leadership recognised that<br />
cooperation, compromise and coordination<br />
were to be the watchwords if Nazism and<br />
Fascism were to be crushed.<br />
And while it was true that the US did not<br />
formally enter the war until December<br />
1941, America’s involvement had begun a<br />
lot earlier – with the acceptance of massive<br />
arms orders, with lend lease, signed in<br />
March 1941, with the involvement of the<br />
US Atlantic Fleet in escorting merchant<br />
ships from August 1941 onwards, and in<br />
the sharing of intelligence, science and<br />
technology.<br />
‘It is also worth considering just what was<br />
involved... coordinate an operation that<br />
involved land, air and naval forces working<br />
in tandem and across nationalities’<br />
On 6 June 1944, a mere four years after the<br />
nadir of 1940, Britain and the United States<br />
together launched Operation OVERLORD,<br />
the D-Day landings that began the liberation<br />
of France. The military growth from both<br />
nations and the totality of their respective<br />
war efforts had been exponential and quite<br />
astonishingly rapid. Much focus has been<br />
made ever since on the actual fighting – the<br />
tactical level and the coal-face of war.<br />
What has been less acknowledged is the focus<br />
the Allies placed on technology, industry,<br />
manufacturing and the collaborative decision<br />
making that saw them show, for the<br />
most part, an immensely sound, pragmatic<br />
prioritisation of assets and resources to<br />
create a war-winning way of war in which,<br />
steel, not flesh, was expected to do much<br />
of the heavy lifting. Britain and America, together,<br />
were fighting an industrialised war<br />
that effectively kept the numbers of men<br />
34
D-DAY ANNIVERSARY<br />
Malta Business Review<br />
flung into the coal-face of it to a minimum,<br />
and which was a dramatically different but<br />
far more efficient approach from any of the<br />
other major combatants.<br />
Pause and think about this: just four years<br />
from rock bottom to the largest seaborne<br />
invasion in history. It is truly remarkable and<br />
could only have been achieved by the very<br />
closest of collaborations and by the forging<br />
of a very special relationship between the<br />
two nations. The sheer scale of D-Day is<br />
immensely impressive. It is also worth<br />
considering just what was involved and how<br />
difficult it was, in a pre-satellite, pre-digital<br />
age, to not only drop 23,000 airborne troops<br />
and land 133,000 troops by sea, but allocate<br />
all those men and coordinate an operation<br />
that involved land, air and naval forces<br />
working in tandem and across nationalities.<br />
This was an undertaking that depended<br />
on an extensively planned and superbly<br />
executed intelligence plan, months of an<br />
equally coordinated air assault<br />
of continental europe, using a<br />
combination of different size<br />
bombers and fighter aircraft<br />
attacking a wide range of targets<br />
with increasingly impressive<br />
precision and, when it finally<br />
came to it, of harnessing 11,600<br />
aircraft and nigh on 7,000<br />
naval vessels, including 1,213<br />
warships and 4,127 landing craft<br />
of various shapes, sizes and<br />
roles.<br />
The logistics are truly mindboggling<br />
and do not take into<br />
account an array of other<br />
special projects that were undertaken<br />
for the invasion, whether it be a specially<br />
constructed fuel pipeline laid at the bottom<br />
of the English Channel, or the conception,<br />
design and construction of two mobile<br />
harbours, each the size of Dover. Nor do<br />
these statistics say much about the team<br />
that conceived, devised, planned and<br />
executed what was the largest amphibious<br />
invasion ever mounted.<br />
This team was not only tri-service, but<br />
multi-national too, led by Britain and<br />
the United States, known simply as the<br />
“Allies” but actually, not official allies at all.<br />
Rather, Britain and America were coalition<br />
partners – friends, certainly, and working<br />
to a common goal, but never tied together<br />
by the formal bonds of a political alliance.<br />
Hollywood has done its best to write the<br />
British – and Canadians for that matter – out<br />
of the D-Day story. Today, Britain is much<br />
diminished from the powerhouse it was<br />
and it’s hard for many to appreciate that<br />
even on D-Day it was still, if anything, the<br />
dominant partner.<br />
The intelligence operation was led by the<br />
British. D-Day was launched from Britain.<br />
All three service chiefs were British. Some<br />
892 of those warships were British, as<br />
were two-thirds of the air forces and twothirds<br />
of the men landed. More than threequarters<br />
of the landing craft were also<br />
British, while 31 per cent of all supplies of<br />
the US Army based in Britain and heading<br />
to Normandy were provided by the British;<br />
lend lease was not entirely one-way traffic.<br />
An unprecedented level of cooperation<br />
and even comradeship had been fostered<br />
among the senior commanders and staffs.<br />
Just because British and Americans shared a<br />
language did not mean they were culturally<br />
united. Far from it.<br />
The British and Americans were different<br />
in many ways, with different experiences,<br />
customs, political systems, and heritages.<br />
Nonetheless, Anglo-American rivalries at<br />
command level have been repeatedly and<br />
grossly over-egged by historians who have<br />
A descent into a<br />
new dark age made<br />
more sinister by<br />
the perversions of<br />
modern science.<br />
– Winston Churchill<br />
been too quick to draw on pithy one-liners<br />
found in diaries and letters. It also has<br />
to be remembered that these men had<br />
gargantuan amounts of responsibility and<br />
it was only natural that, if they believed<br />
strongly about something, they should<br />
argue their corner.<br />
It was also the case that some people simply<br />
didn’t get on, but usually this had little to<br />
do with national differences. Rather, it<br />
was a combination of personality clashes<br />
and looking at a situation from different<br />
perspectives and requirements. High<br />
command was a lonely job. Many chose to<br />
keep cathartic diaries that acted as a means<br />
of letting off steam – like the email of today<br />
written in the heat of the moment but<br />
which, after a night’s sleep, is wisely then<br />
not sent. Such diaries need to be read fully;<br />
do so and it becomes clear that all too often<br />
the person criticised on Monday is being<br />
praised by Wednesday.<br />
General Dwight D Eisenhower, the Supreme<br />
Allied Commander, played a monumental<br />
role in ensuring Allied harmony was<br />
maintained, but so too did Churchill,<br />
the Combined Chiefs of Staff, and most<br />
of the senior commanders. There were<br />
exceptions, of course. General Montgomery<br />
could be impossibly gauche at times, but<br />
he certainly did not single out Americans;<br />
anyone could be subject to his, sometimes<br />
breathtaking, rudeness and arrogance. The<br />
airmen, especially, got on. Most had worked<br />
together in the Mediterranean and forged<br />
lasting friendships that had been developed<br />
in tandem with new tactics and evolutions<br />
in the use of air power. The exception was<br />
Air Chief Marshal Leigh-Mallory, the overall<br />
Allied air commander, who had not served in<br />
the Mediterranean and who was universally<br />
disliked by his peers. Again, however, it was<br />
not because of his nationality but because<br />
of his personality and his shortcomings as<br />
a senior commander.<br />
Despite Germany’s waning fortunes on the<br />
Eastern Front, the challenges of a cross-<br />
Channel invasion were many and the risk<br />
of failure considerable. Yet,<br />
Britain and America were<br />
partners in a great and vitally<br />
important undertaking: the<br />
liberation of europe from<br />
tyranny. D-Day was a great<br />
triumph and achieved by a<br />
plan that was agreed upon,<br />
unanimously, by all the senior<br />
Allied commanders, and was<br />
the best that could have been<br />
launched with the assets<br />
available.<br />
From the moment OVERLORD<br />
began, the race was on to<br />
secure a bridgehead and build<br />
up a decisive materiel advantage before the<br />
Germans were able to effectively counterattack.<br />
This was achieved and while the<br />
individual courage of those at the sharp end<br />
must never be downplayed, that D-Day and<br />
the subsequent campaign was so successful<br />
was largely down to the coordination of<br />
air, land and sea forces, clean chains of<br />
command, superb planning and the united<br />
leadership of the Allies.<br />
Anniversaries are important because they<br />
give us a chance to pause and reflect. In<br />
2019, one can only marvel at what was<br />
achieved back in 1944 and hope that<br />
today’s western world does not forget the<br />
importance of shared values, cooperation<br />
and dogged focus and determination –<br />
all of which were demonstrated by the<br />
wartime Allies in helping to rid the west<br />
of the appalling horror of an oppressive<br />
regime like that of Nazi Germany. <strong>MBR</strong><br />
Normandy 44 by James Holland is published<br />
by Transworld and is available to buy as an<br />
e-book at £12.99.<br />
Credit: The Telegraph<br />
www.maltabusinessreview.net<br />
35
Malta Business Review<br />
ANALYSIS: BREXIT<br />
Brexit Britain’s three Lost Years<br />
won’t end on Halloween<br />
Brexit Britain has already lost three<br />
years – and the nightmare could last<br />
well beyond the new Halloween<br />
deadline, warns the boss of one<br />
of the world’s largest independent financial<br />
advisory organizations.<br />
The warning from Nigel Green, the chief<br />
executive and founder of deVere Group,<br />
comes as news breaks on Thursday that<br />
factory shut-downs designed to cope with<br />
disruption from a March 29 Brexit that<br />
never came, slashed UK car production in<br />
April by almost 45 per cent. It also follows<br />
Jeremy Corbyn confirming that Labour will<br />
back a referendum on any Brexit deal. Mr<br />
Green says: “Brexit has thrown Britain into<br />
a profound existential crisis.<br />
“It has cost Britain three lost years of<br />
opportunity. Brexit has almost entirely<br />
overtaken the public sphere in Britain.<br />
All of Parliament’s time and energy is<br />
vested in Brexit. It appears nothing else<br />
is getting done. And so much needs to<br />
be done. “Imagine what amazing social<br />
and economic progress could have been<br />
achieved if the media, political life and<br />
the civil service had been dominated by<br />
‘best in class’ individuals and organisations<br />
building an inclusive, long-term, sustainable<br />
economic growth strategy for the last<br />
three years?<br />
“Imagine if these three years had been<br />
about retaining existing and welcoming<br />
new investment into the UK?<br />
“Imagine if the industries of the future, such<br />
as fintech, blockchain and clean energy, had<br />
been developed to secure jobs and wealth<br />
creators of the next generation?<br />
“Imagine if Britain hadn’t spent three years<br />
inflicting reputational damage upon itself<br />
on the world stage?<br />
“But instead, the UK has lost three years<br />
going around in circles trying to construct a<br />
deal that gives us some of what it’s got now.”<br />
He continues: “Brexit Britain has cost<br />
billions upon billions of pounds.<br />
“Indeed, it has cost the UK economy a<br />
staggering £66bn in just under three years,<br />
according to S&P Global Ratings.<br />
“Speaking from experience, the lack<br />
of confidence in the UK’s vital financial<br />
services sector – which contributes 6.5<br />
per cent to Britain’s GDP – is at an alltime<br />
low. “Following years of uncertainty<br />
and a lack of leadership from all parties,<br />
many companies across the sector have<br />
relocated parts of their business or key staff<br />
to places like Paris, Luxembourg, Dublin,<br />
Frankfurt and Amsterdam, or setting up<br />
legal entities in the EU. Once they’ve gone,<br />
they are unlikely to return. And this is just<br />
one sector.<br />
“There’s also been the significant drop in<br />
the value of the pound. This has contributed<br />
to reducing people’s purchasing power.<br />
Weaker sterling means imports are more<br />
expensive, with rising prices typically<br />
being passed on to consumers. “For the<br />
government’s part, the Treasury has<br />
allocated £4.2 billion towards government<br />
departments for Brexit preparations since<br />
2016; the 2017 general election which<br />
was held due to Brexit ramifications cost<br />
£269m; and let’s not forget, the £39bn<br />
“divorce bill” agreed with the EU.”<br />
Mr Green goes on to add: “The ongoing<br />
Brexit nightmare is unlikely to end<br />
on Halloween. “After three years, the<br />
uncertainty grows rather than recedes.<br />
Who will be the Prime Minister that will<br />
take the UK out of the EU? Will there be<br />
a second referendum and what would be<br />
on the ballot paper? How does the rise and<br />
rise of the Brexit Party fragment politics<br />
further? Will Britain leave with no deal?<br />
What impact would operating on WTO<br />
rules mean for the world’s fifth largest<br />
economy and its trading partners?”<br />
The deVere CEO concludes: “With so many<br />
serious and far-reaching questions hanging<br />
ominously unanswered - and more growing<br />
each week – Brexit Britain’s Lost Years<br />
are not even close to being over. “The<br />
haemorrhaging of opportunity and money<br />
will continue far beyond the deadline.<br />
“It is perhaps therefore unsurprising that<br />
UK and international investors in UK assets<br />
are responding to the uncertainties posed<br />
by Brexit by considering removing their<br />
wealth from the UK.” <strong>MBR</strong><br />
Credit: PriorConsults<br />
deVere Group is one of the world’s<br />
largest independent advisors of<br />
specialist global financial solutions<br />
to international, local mass affluent,<br />
and high-net-worth clients. It has<br />
a network of more than 70 offices<br />
across the world, over 80,000 clients<br />
and $12bn under advisement.<br />
36
TURNING<br />
YOUR EVENT<br />
INTO A<br />
SUCCESS<br />
STORY<br />
TAILOR-MADE TO THE<br />
LAST DETAIL<br />
| Weddings<br />
| Conferences<br />
| Themed Nights<br />
| Corporate Events<br />
| Digital Signage & more!<br />
powerhousemalta.com<br />
info@powerhousemalta.com
Malta Business Review<br />
HEALTHCARE<br />
Dementia:<br />
IT’S ON THE TIP OF MY TONGUE<br />
By April French Furnell<br />
training our staff, we want to maintain the independence of our<br />
clients and offer advice on how best to manage their affairs”. Sean<br />
Pontin, Chief Executive Officer of Jersey Alzheimer’s Association<br />
agrees and added: “In simple terms, the more people who know<br />
just a few simple things about what dementia is, and isn’t, the<br />
better understanding and acceptance will be. We can’t forget that<br />
dementia affects people of all ages. That could be your customers<br />
or clients, your staff team themselves or staff members who are<br />
having to care for parents with dementia.”<br />
Getting legal ducks in a row<br />
As well as training, there are legal steps one can take, to prevent<br />
financial abuse, such as choosing a lasting power of attorney (LPA).<br />
There are two different types of LPA. Greig advises “They perform<br />
different roles so it is wise to have both.” She adds, “In the event<br />
that you do not agree an LPA, then it falls to the government.<br />
Those involved will have to make an application to be a Deputy<br />
to the Court of Protection. This means that an individual loses out<br />
on the opportunity to pick their own representative. It is also very<br />
difficult to get a health and welfare deputy appointed with the<br />
court preferring to deal with each specific welfare issue and so<br />
the opportunity for someone to deal with all of your health and<br />
welfare issues is sometimes lost”, explains Greig.<br />
Dementia is the most feared health condition in the UK,<br />
according to a study carried out by the Alzheimer’s<br />
Society. Memory loss and difficulties with thinking,<br />
problem-solving or language are just some of the<br />
symptoms of dementia which have an impact on a person’s ability<br />
to look after themselves and their finances. April French Furnell<br />
asks for advice from professional experts on the financial black<br />
hole that can be dementia.<br />
Inside of every problem lies an opportunity<br />
Kelly Greig, a partner and later life planning expert at Irwin Mitchell<br />
Private Wealth describes a recent case in which a lady with<br />
dementia who had no family found that she became surrounded<br />
by “friends” from her past who presented themselves to the Local<br />
Authority as willing and able to care for her following a fall. Greig<br />
explains “In brief, they were able to take her into their care, which<br />
led to a new Will and they were granted Lasting Power of Attorney<br />
for property, financial affairs, health and welfare. It became<br />
obvious later, that she didn’t have the capacity, at this time, to<br />
give instructions of this nature. Legal proceedings ensued, but not<br />
before much of her money had been used up in what we suspect<br />
is financial abuse. Our investigation is ongoing”. Unfortunately,<br />
these types of tales are far too common and those with wealth<br />
are particularly at risk of being a target.<br />
An investment in knowledge pays the best interest<br />
The banking and investment management industry has made<br />
a concerted effort in recent years to better support those with<br />
dementia so that they can maintain their independence on<br />
financial decisions. Quilter Cheviot, a UK based investment<br />
manager, launched a Dementia Initiative in 2018 to raise<br />
awareness of the topic and to train staff in how to support people<br />
living with the condition. It has also given £150,000 in funding<br />
over the last three years to The Brain Charity, who offer practical<br />
help for people with neurological conditions. Quilter Cheviot is<br />
also collaborating with the Jersey Alzheimer’s Association and<br />
their Dementia Friends awareness programme which aims to<br />
change the way people think, act and talk about dementia by<br />
training Dementia Champions to deliver awareness sessions.<br />
Jason Stolte, investment manager at Quilter Cheviot explains, “By<br />
In simple terms, the more people who<br />
know just a few simple things about what<br />
dementia is, and isn’t, the better<br />
understanding and acceptance will be.<br />
Think outside the box<br />
A further option for those living with dementia is to set up trust<br />
structures so that “financial assets can be set aside to provide<br />
funding for specialist care or tailored living arrangements”, explains<br />
Sarajane Kempster, who is a director in the fiduciary specialist team<br />
at RBC Wealth Management in Jersey, Channel Islands. “A residential<br />
property owned within a trust structure could be adapted for<br />
occupation by a beneficiary suffering from dementia allowing them<br />
to remain with their family for as long as possible. The US domestic<br />
trust industry has long recognized the concept of the “Special Needs<br />
Trusts” to cater for vulnerable individuals and whilst the offshore<br />
trust industry does not have such a definition, structures in Jersey<br />
and Guernsey can provide the protection needed for a vulnerable<br />
person such as a dementia sufferer”, she says.<br />
What is good here may not be elsewhere<br />
For international UHNW individuals, there is an additional<br />
requirement. “It is important to check the relevant laws in each<br />
location in which a client holds assets. Greig explains, “Our advice<br />
to clients, is always to check the legal position wherever there<br />
are assets and to put the necessary power of attorney in place<br />
because some countries will accept UK LPA’s or Deputy orders but<br />
some will not.”<br />
Although a dementia diagnosis can set off worry and as the<br />
Alzheimer’s Society say, does invoke fear, the advice is, that ‘doing<br />
something every day that scares you’, like engagement with lawyers<br />
or asking questions from the wealth management industry, means<br />
even dementia sufferers can collaborate with carers, advisors and<br />
managers in a positive outcome for everyone. <strong>MBR</strong><br />
Credit: Citywealth<br />
38
...cause your health matters<br />
Gynaecology, Obstetrics, Pap Smears, 4D Gestational Ultrasounds, Blood Tests, Urology, Psychology, Dental<br />
Clinic including Implantology, Parodontology and Dental Surgeries, Aesthetic Dermatology, Aromatherapy and<br />
Alternative Medicine, Clinical Hypnotherapy, Reflexology, Dietician and Nutritionist, Counselling, DNA Testing,<br />
Physiotherapy including Dry Needling, E.N.T., Gastro-Enterology, Food Intolerance Blood Testing, Orthopaedic<br />
Surgeon, Pediatrics, Podiatry, Lymphatic Drainage Massages, Aromatherapy Healing Massages, Therapeutic<br />
Massages, Speech Therapy, Family Psychotherapy, Ultrasounds, Office Ergonomic Consultancy Services<br />
COMING SOON: • CARDIOLOGY • MAMMOGRAPHY • X-RAY IMAGING<br />
Pjazza Medics Medical Clinic, Concordia Place, Level 1, Triq il-Ħalel, Buġibba<br />
2713 1624 / 2732 3263 7975 2992 (79PJAZZA) info@pjazzamedics.com www.pjazzamedics.com<br />
Pjazza Medics Medical Clinic 7975 2992 Pjazza Medics Medical Clinic
Malta Business Review<br />
EDITOR’S CHOICE<br />
HUBLOT SHOWCASES SPECTACULAR TIMEPIECES<br />
IN 2019 NOVELTIES EXHIBITION<br />
Manifesting the “Art of Fusion”,<br />
Swiss watchmaker HUBLOT<br />
shined in BASELWORLD 2019<br />
with novelties created in<br />
collaboration with elites from different areas<br />
including legendary car manufacturer Ferrari,<br />
tattoo artist Maxime Plescia-Büchi and artist<br />
Richard Orlinski. To present first-hand these<br />
novelties to the friends of the media and<br />
watch enthusiasts, HUBLOT held the 2019<br />
Novelties Exhibition in Hong Kong, inviting<br />
guests to enter the brand’s fascinating world<br />
of watch-making.<br />
The exhibition takes place at KONG ART<br />
SPACE, a contemporary art museum in Hong<br />
Kong, in which an exclusive event was held<br />
for VIPs and the media on 26 th April 2019.<br />
Uniquely designed, the three- storey museum<br />
was transformed into HUBLOT watch-making<br />
world featuring different themes – the past,<br />
the present and the future of Ferrari on<br />
the ground floor, the latest manifestation<br />
of Hublot Loves Art on the first floor and a<br />
comfortable lounge on the second floor.<br />
Once entering the venue, the guests were<br />
immediately caught by the brand’s largest<br />
celebration this year – the 90 th anniversary<br />
of Scuderia Ferrari. Proudly sitting in the<br />
centre of the stage, a Ferrari 488 GTB took<br />
the limelight of the show. The theme and<br />
decoration of the show floor were set with<br />
Ferrari’s signature red to echo with the<br />
legendary sports car. Besides information<br />
about Ferrari and elements from which the<br />
Ferrari timepieces were inspired, HUBLOT<br />
also showcased the three limited-edition<br />
Big Bang Scuderia Ferrari 90 th Anniversary,<br />
which were created in celebration of the<br />
manufacturer’s 90 th anniversary, Classic<br />
Fusion Ferrari GT and Ferrari timepieces<br />
that HUBLOT has created in collaboration<br />
with the long-standing partner over the<br />
years. By scanning their QR code with the<br />
special device installed at the experience<br />
zone, guests were invited to appreciate a<br />
specially-designed light show to introduce<br />
the past, the present and the future of<br />
Ferrari to the guests, leading them into<br />
Ferrari’s fast-tracking world.<br />
Via the escalator decorated with the theme<br />
of “Art of Fusion”, the guests ascended<br />
from the mechanical world of Ferrari to the<br />
art world of Hublot Loves Art. HUBLOT has<br />
collaborated with a number of artists this<br />
year to create many eye-catching novelties.<br />
The first floor presented the latest creations<br />
jointly created by the Swiss watchmaker and<br />
renowned artists including Marc Ferrero,<br />
Richard Orlinski and Maxime Plescia-Büchi.<br />
The two versions of Big Bang One Click Marc<br />
Ferrero, which were unveiled earlier this<br />
year, created by HUBLOT and Marc Ferrero,<br />
the artist behind Storytelling Art, were<br />
showcased in the exhibition in conjunction<br />
with the artists’ masterpiece and the<br />
inspiration of the timepiece – Lipstick. On the<br />
other hand, sculpture artist Richard Orlinski<br />
sculpted the latest Classic Fusion Orlinski<br />
series in his aesthetic signature boosting the<br />
collection’s first faceted dial. Also displayed<br />
on the first floor was the new Big Bang<br />
Sang Bleu II, which passionately channels<br />
the design skills of world-famous tattoo<br />
artist Maxime Plescia-Büchi, allowing guests<br />
to experience the charisma of Sang Bleu.<br />
With a quick scan of the QR code provided,<br />
a temporary tattoo designed by the brand<br />
ambassador was projected onto the wall for<br />
guests’ appreciation. In addition, Spirit of Big<br />
Bang Tourbillon 42 mm, featuring a carbonfibre<br />
case with black or blue occlusions and<br />
the “One Click” fastening system for the first<br />
time, was also showcased.<br />
On the second floor is a comfortable<br />
and cosy lounge where the guests can<br />
appreciate the novelties close-up and enjoy<br />
themselves in a pleasant environment. The<br />
guests can choose their preferred collection<br />
on the tablet provided, and the application<br />
will then give suggestion of matching<br />
refreshment for the guest’s enjoyment.<br />
The guests enjoyed a moment of pleasure<br />
combining intriguing Haute Horlogerie and<br />
delicately prepared food and wine in the<br />
lounge after the tour ended.<br />
HUBLOT<br />
Founded in Switzerland in 1980, HUBLOT is<br />
defined by its innovation, which began with<br />
the highly original combination of gold and<br />
rubber. This “Art of Fusion” stems from the<br />
imagination of its visionary Chairman, Jean-<br />
Claude Biver, and has been driven forward by<br />
CEO Ricardo Guadalupe since 2012.<br />
The release of the iconic, multi-awardwinning<br />
Big Bang in 2005 paved the way for<br />
new flagship collections (Classic Fusion, Spirit<br />
of Big Bang), with complications ranging<br />
from the simple to the highly sophisticated,<br />
establishing the extraordinary DNA of the<br />
Swiss watch-making brand and ensuring its<br />
impressive growth.<br />
Keen to preserve its traditional and cuttingedge<br />
expertise, and guided by its philosophy<br />
to “Be First, Different and Unique”, the Swiss<br />
watch company is consistently ahead of the<br />
curve, through its innovations in materials<br />
(scratch-resistant Magic Gold, ceramics in<br />
vibrant colours, sapphire), and the creation<br />
of Manufacture movements (Unico, Meca<br />
10, Tourbillon).<br />
HUBLOT is fully committed to creating an<br />
Haute Horlogerie brand with a visionary<br />
future: a future which is fused with the key<br />
events of our times (FIFA World Cup, UEFA<br />
Champions League, UEFA Euro and Ferrari)<br />
and the finest ambassadors our era has to<br />
offer (Kylian Mbappé, Usain Bolt, Pelé). <strong>MBR</strong><br />
valletta - T. +356 21 24 7447<br />
st. julian’s - T. +356 21 38 4503<br />
info@elcol.com - www.elcol.com<br />
40
You, your family<br />
& your business<br />
LIFE INSURANCE<br />
At Calamatta Cuschieri we now offer a full range of life insurance products<br />
specifically designed to protect you, your family and your business.<br />
Contact us today for more information.<br />
B’KARA | VALLETTA | SLIEMA | QORMI | FGURA | MOSTA<br />
CALAMATTA CUSCHIERI INVESTMENT SERVICES LTD (CCIS) IS AN ENROLLED TIED INSURANCE INTERMEDIARY UNDER THE INSURANCE DISTRIBUTION ACT, CAP 487 OF THE<br />
LAWS OF MALTA FOR MAPFRE MSV LIFE P.L.C.. MAPFRE MSV LIFE P.L.C. IS AUTHORISED BY THE MALTA FINANCIAL SERVICES AUTHORITY (MFSA) TO CARRY ON LONG TERM<br />
BUSINESS UNDER THE INSURANCE BUSINESS ACT, CAP 403 OF THE LAWS OF MALTA. BOTH ENTITIES ARE REGULATED BY THE MFSA. TERMS AND CONDITIONS APPLY. <strong>ISSUE</strong>D<br />
BY CCIS. THE PROTECTION PLANS DISTRIBUTED BY CALAMATTA CUSCHIERI INVESTMENT SERVICES LTD (CCIS) ARE PRODUCTS OF MAPFRE MSV LIFE PLC.
Malta Business Review<br />
EMPLOYEE WELLBEING MONTH<br />
& Dogs, zumba<br />
meditation:<br />
How to guarantee<br />
work-from-home wellbeing<br />
Image: Fotolia<br />
When you’re working in an<br />
office, it’s easy to know<br />
when to get up and stretch<br />
your legs. There’s (often)<br />
an enforced lunch-hour, there tends to<br />
be some sort of commute, and meetings<br />
mean you get face-to-face interaction.<br />
Working from home is slightly different.<br />
June 1 marked the start of Employee<br />
Wellbeing Month, in conjunction with<br />
Virgin Pulse. The purpose of the month is<br />
to highlight how workplaces can support<br />
employees<br />
This is crucial if you’re in an office, but it’s<br />
also relevant if you work from home even<br />
for just a day or two a week. However, as<br />
the number of freelancers rise – there are<br />
about two million people who work for<br />
themselves in the UK – it’s vital everyone<br />
learns how to take care of their own<br />
wellbeing too.<br />
And, in fact, when you work pensionfree,<br />
sick-pay free, and holiday-pay free,<br />
it can be even harder to take good care of<br />
yourself when there’s no-one in the ‘office’<br />
to call it a day<br />
So how do freelancers and those who work<br />
from home ensure their wellbeing is up to<br />
scratch?<br />
Meet up with other people<br />
whenever you can<br />
Humans were not made to be isolated<br />
creatures. We were created to talk<br />
and brainstorm together. Angharad<br />
Salazar Llewellyn, a freelance social<br />
media expert, says: “I found going to<br />
networking groups and connecting with<br />
other/small business owners really<br />
helped overcome crippling self-doubt<br />
and imposter syndrome and gave me a<br />
real hit of motivation to keep going and<br />
focus on my goals! So much so, I founded<br />
The Flex Network to make sure I had<br />
regular networking events in the diary<br />
filled with other brilliant people.”<br />
Marisa Wikramanayake is based in<br />
Melbourne, Australia, and she leans on<br />
friends and family to support her when<br />
she works from home. “I am a member of<br />
several online groups on and off facebook<br />
where we keep in touch and chat. I also<br />
have personal group chats on WhatsApp<br />
so I can keep in touch with my friends and<br />
we can vent and rant to each other. Plus,<br />
my best friend and I are across the country<br />
from each other and we Skype each other,<br />
drink and eat and work while we are<br />
Skyping.”<br />
Leave your desk as often as you can<br />
Suzy Bashford Haworth is freelance and<br />
lives in the Scottish Highlands. “Whenever<br />
my mood is waning or I’m feeling<br />
unproductive then I jump into a cold<br />
loch. In winter I take a sledgehammer to<br />
the ice.” She adds that it works wonders.<br />
“That’s without a wetsuit, mind you - hardy<br />
Highlanders do not wear them.”<br />
Jai Breitnauer, a journalist who lives in New<br />
Zealand, also gets out and about as much<br />
as her busy schedule allows. “I live by the<br />
beach and take advantage of coastal walks.<br />
We have an open fire as our own source<br />
of heating so a good wood chopping<br />
session gets the endorphins flowing. Social<br />
media is a lifesaver - there are quite a lot of<br />
freelancers where I live so we often chat on<br />
social platforms about the weather, what<br />
we ate for lunch, and also the mad things<br />
that happen in truly rural environments<br />
like escaped cows trashing your garden or<br />
blocking the road.”<br />
And sometimes it’s just about having a<br />
really good meal. Freelance journalist<br />
Adelia Hallet goes out for lunch with her<br />
husband, a journalist who also works from<br />
home, on a Friday. She said: “We talk about<br />
the stuff we’re too busy to talk about on<br />
the other days. Usually the dog comes.”<br />
42
EMPLOYEE WELLBEING MONTH<br />
Malta Business Review<br />
Image by Jenna Farmer<br />
Image by Adelia Hallet<br />
Jenna Farmer, a freelance journalist<br />
agrees. She takes her dogs out for walks to<br />
improve her freelance wellbeing. She says:<br />
‘We are lucky enough to live in countryside<br />
so getting out to the fields helps.”<br />
“It’s definitely all about the animals for me,<br />
especially walking my dog Tara and playing<br />
with my cats who luckily are very obliging<br />
and often forcibly extract cuddles from<br />
me,” says freelancer Sharon Grey.<br />
Meditation is my lifesaver.<br />
It puts everything in<br />
perspective. I sit and ask<br />
myself who I am without<br />
my story – and there’s<br />
always a story.<br />
Dogs boost wellbeing and productivity in<br />
the office, so it makes sense that they’re a<br />
lifeline for homeworkers too.<br />
“I used to spend days on end on my own<br />
if I was on a tight book deadline. Getting<br />
these two changed everything because I<br />
have to take them out every morning or<br />
they circle me like sharks. By the time I get<br />
back after a long walk and a nice coffee and<br />
I have said hello to several other dogs (and<br />
people) I am good to go (thankfully Jeremy<br />
is very relaxed about being trodden on by<br />
his sister),” says freelance writer Jordan<br />
Paramour.<br />
Image by Jodan Paramor<br />
Take some time out<br />
The world is big, and unless you are<br />
freelancing as a head of state, we don’t tend<br />
to play a massive part in it however busy<br />
we are. Taking time out and considering<br />
your place in the world as a freelancer<br />
is extremely helpful when it comes to<br />
managing your workload. Jai Braitnaeur<br />
says: “I take at least thirty minutes every<br />
afternoon to either meditate, practice a<br />
mindfulness exercise or have a cheeky nap.”<br />
Jane Alexander also swears by meditation.<br />
“Meditation is my lifesaver. It puts<br />
everything in perspective. I sit and ask<br />
myself who I am without my story - and<br />
there’s always a story - about not being<br />
good enough, not being successful enough,<br />
productive enough.” She says that some<br />
days are going to be difficult no matter<br />
what. “Then, I battle every bone in my<br />
body that says stay shackled to the desktop<br />
and, instead, just curl up with a book or go<br />
out for a coffee or an afternoon film.”<br />
Adellia Hallet also boosts her well-being by<br />
taking time out in the day for a cup tea in<br />
one of her best cups and curling up with a<br />
book. ”It just feels so decadent and stolen,<br />
like playing hooky from school and makes<br />
me appreciate just how good working from<br />
home is.”<br />
Image credit: Julian Goldswain<br />
Workout<br />
Just because you do not have to cram your<br />
fitness regime into a sweaty hour before<br />
the office, it does not mean you should<br />
turn your back on the gym altogether.<br />
Gymming boosts endorphins and can help<br />
you to refocus your mind. Journalist Lynne<br />
Wallis says: “I swim in the sea. Which I can<br />
see from my home. Freelancing meant I<br />
could leave London so I picked a place that<br />
would compliment freelance life.”<br />
For Sarah Drabble it’s all about Zumba. She<br />
said: “It gives structure to my week, gets<br />
me out of the house and the music and the<br />
people are great.” Rae Radford swears by<br />
spin. It’s spin classes all the way for me, I’ve<br />
met some great people and weirdly love<br />
being ‘shouted at’.”<br />
Share your Employee Wellbeing Month<br />
stories and tips across social, using<br />
the hashtag #mewellbeingmonth in<br />
conjunction with Virgin Pulse. <strong>MBR</strong><br />
Creditline: Virgin<br />
www.maltabusinessreview.net<br />
43
Malta Business Review<br />
44
Malta Business Review<br />
THE RIGHT MESSAGE AT THE RIGHT<br />
PLACE AT THE RIGHT TIME<br />
ELEVATE YOUR BRANDING,<br />
ENGAGE VISITORS,<br />
AND REDUCE YOUR COSTS WITH<br />
LED DIGITAL SIGNAGE<br />
POWERHOUSEMALTA.COM<br />
INFO@POWERHOUSEMALTA.COM<br />
www.maltabusinessreview.net<br />
45
Malta Business Review<br />
EXCLUSIVE INTERVIEW<br />
We operate in a<br />
dynamic and fastpaced<br />
environment<br />
where adapting<br />
quickly to a changing<br />
environment can<br />
make or break<br />
the business.<br />
interview with<br />
ALAN CUSCHIERI<br />
co-CEO of Calamatta Cuschieri<br />
<strong>MBR</strong>: How has the mission of Calamatta<br />
Cuschieri evolved since the founding of<br />
the company?<br />
AC: I believe Calamatta Cuschieri’s core<br />
mission has stood the test of time. Our<br />
aim was and remains till this day to be<br />
market leaders in all that we do by offering<br />
our clients a personalised, high value and<br />
comprehensive service. The well being<br />
of our dedicated staff and the building of<br />
teams around high caliber individuals is<br />
something that we have also been very<br />
consistent about along the years.<br />
During this time we have of course<br />
developed our business proposition and<br />
evolved our product range to an extent that<br />
we now offer a full range of financial services<br />
that goes beyond investments. Recently for<br />
example we announced our entry into the<br />
pensions and life insurance space. We feel<br />
these services enable us to remain at the<br />
forefront of our industry at all times.<br />
<strong>MBR</strong>: Calamatta Cuschieri’s culture, even<br />
at its size and scale, remains entrepreneurial<br />
and nimble. How critical is it to<br />
maintain that culture in order to move<br />
into new areas and adapt quickly to a<br />
changing environment?<br />
AC: Certainly maintaining an agile culture is<br />
crucial. When companies grow it becomes<br />
increasingly challenging to maintain the<br />
same rhythm and level of execution speed<br />
across the various business lines. The<br />
solution for us has been to focus on what<br />
we think we are best at, namely financial<br />
services as well as on-board the very best<br />
talent and empower our people to make<br />
the right decisions to allow us to achieve<br />
our objectives accordingly. We operate in a<br />
dynamic and fast-paced environment where<br />
adapting quickly to a changing environment<br />
can make or break the business.<br />
<strong>MBR</strong>: Is it difficult to make long-term<br />
investments with the short-term, quarterto-quarter<br />
pressure for results?<br />
AC: Striking a balance is always key. Whilst<br />
it is not always easy to do so, especially<br />
at a time when the Group is on a growth<br />
path, with strict discipline, clear business<br />
objectives and robust execution this<br />
becomes possible. At CC, the Board of<br />
Directors set the long-term objectives of<br />
the Group and entrust the implementation<br />
of these to the Executive Management<br />
team. Naturally, we ensure that the<br />
appropriate checks and balances are in<br />
place to achieve both the short and longer<br />
term plans of the Group.<br />
<strong>MBR</strong>: What is your outlook for growth<br />
for CC in Malta and where do you see the<br />
greatest opportunities for growth?<br />
AC: We are satisfied with what we have<br />
achieved so far but of course, sitting on<br />
our laurels is not an option for us as we<br />
believe that we can continue to achieve<br />
great things. This year the company<br />
has continued to strengthen its core<br />
infrastructure, especially in terms of<br />
Human Resources and systems, and we feel<br />
that we are now even better positioned to<br />
scale the business further. We continue<br />
to add new products and services to our<br />
offering to make us the financial provider<br />
of choice locally and look forward to scaling<br />
the business further by internationalizing<br />
our offering in the very near future. <strong>MBR</strong><br />
46
We’re<br />
committed<br />
to deliver!<br />
• FCL and LCL Consolidations<br />
• FTL and LTL Consolidations<br />
• Airfreight – IATA Qualified<br />
Personnel<br />
• Imports / Exports on Door to<br />
Door; Door to Air/Port and Air/<br />
Port to Air/Port Basis<br />
• In House Customs Clearance<br />
for both Imports and Exports<br />
• Freight Forwarding<br />
• Project Cargo<br />
• Special Cargo<br />
• Conference Logistics Handling<br />
• Personal Effects<br />
• Courier Service to/from Malta<br />
GFS Building (mrA009) industrial estate, marsa, mrS 3000 - malta<br />
tel: +356 2122 1229 F: +356 2122 3076 e: info@gfs.com.mt<br />
www.gfs.com.mt
Malta Business Review FINANCE PARTNERSHIPS<br />
EQUIOM ENTERS<br />
NEW PHASE OF<br />
FUNDING WITH<br />
VÄRDE PARTNERS<br />
AND LDC<br />
Equiom’s Global CEO, Sheila Dean<br />
Elena Lieskovska, partner and head of European Financial Services at Värde<br />
We are excited to partner with Equiom and<br />
support the growth of the business.<br />
With a rich history and ambitious plans for<br />
expansion, we believe Equiom is positioned<br />
for continued success.<br />
Equiom, the global professional services provider, has<br />
announced its partnership with leading global alternative<br />
investment firm, Värde Partners. Värde has invested in<br />
Equiom as a long-term equity partner to help fund future<br />
expansion in line with the company’s growth strategy. Värde joins<br />
Equiom’s long-standing equity partner LDC, which has supported<br />
Equiom’s growth since investing in the business in 2013.<br />
Värde manages $14bn in assets and invests across a broad array<br />
of geographies and strategies, including more than 20 years of<br />
experience investing in the financial services sector.<br />
Equiom’s Global CEO, Sheila Dean, says the addition of Värde<br />
will help support the company’s future goal of diversification<br />
and expansion into new markets: “We are excited to begin a<br />
relationship with our new equity partner, Värde. Equiom has<br />
grown considerably since securing its first equity partner in 2006,<br />
completing 24 acquisitions and now with an established presence<br />
in europe, the Middle East, Asia and the Americas. With plans<br />
for further expansion and diversification of our service lines, we<br />
require additional backing to achieve our goals. I’m personally<br />
very grateful for the strategic input and support we get from our<br />
equity partners, banking partners, corporate advisors Deloitte<br />
and legal advisors Gowling WLG, as it is crucial to strengthening<br />
the business with our ultimate aim of providing the highest level<br />
of professional service to new and existing clients worldwide. I’d<br />
particularly like to thank our banking partners RBS, Santander,<br />
Lloyds, M&G, Hermes and Investec for their support to date and<br />
I’m delighted to welcome KKR and Alcentra to that group. I’m also<br />
naturally very happy that LDC is staying on as an equity partner<br />
- it’s a strong endorsement of their belief in our business and<br />
confidence in Equiom’s future success.”<br />
Elena Lieskovska, partner and head of European Financial Services<br />
at Värde, added: “We are excited to partner with Equiom and<br />
support the growth of the business. With a rich history and<br />
ambitious plans for expansion, we believe Equiom is positioned<br />
for continued success. This transaction supports our objective to<br />
create value by building long-term partnerships in the financial<br />
services industry. Värde was represented by international law firm<br />
Proskauer Rose LLP, who Värde engaged on M&A, Funding and<br />
Structuring workstreams.”<br />
Yann Souillard, head of London at LDC said: “It has been very<br />
rewarding to see the success and growth of Equiom since we<br />
started our relationship with Sheila and the team in 2013 and<br />
we’re very much looking forward to continuing our relationship<br />
and that success alongside our colleagues at Värde.” <strong>MBR</strong><br />
48
PET BOARDING<br />
Malta Business Review<br />
THE<br />
holiday home<br />
FOR YOUR PETS<br />
When travel, work or family emergencies disrupt normal<br />
pet care, you can entrust your dogs and cats to Tat-Tarġa<br />
Boarding Kennels – a professional boarding facility in the<br />
centre of the island.<br />
Wondering what to do with<br />
your beloved pets when<br />
you go away? At Tat-<br />
Tarġa Boarding Kennels,<br />
you are assured that your dogs and cats<br />
get professional, knowledgeable and<br />
experienced care in a dependable, secure<br />
and safe environment. The team also<br />
offers day boarding, as well professional<br />
grooming services.<br />
Tat-Tarġa Kennels complex is situated<br />
on the outskirts of Naxxar. The complex<br />
consists of boarding kennels and catteries,<br />
and is fully licensed and family-owned.<br />
Pampered pets<br />
The facility’s experienced and dedicated<br />
staff are passionate about giving pets all<br />
the pampering, exercise and attention they<br />
need to feel special and loved while you<br />
care on vacation. Each doggy guest enjoys<br />
a spacious area with a private covered<br />
outdoor run and is taken out to play twiceto-three<br />
times a day. Each cat guest enjoys<br />
a spacious cattery with a private outdoor<br />
covered run.<br />
They also understand your pet’s need for<br />
activity, interaction and stimulation to<br />
keep them happy and healthy while you<br />
are on vacation. They strive to fulfil these<br />
needs for each guest, while ensuring the<br />
highest levels of health and safety, and<br />
they offer the administration of medication<br />
if required.<br />
Your pet’s diet is important to them, too.<br />
They provide Arden Grange premium<br />
dog and cat food as standard. But, if your<br />
pet prefers or requires a special diet or a<br />
different brand of kibble, they will happily<br />
serve a cuisine packed from your home at<br />
no additional charge.<br />
They also have their own fantastic grooming<br />
parlour, where they offer professional<br />
grooming, bathing and nail-clipping for dogs<br />
and cats. So, whether your pet is there for<br />
TRIQ WIED FILEP, NAXXAR<br />
TEL: 2157 3081<br />
WWW.TATTARGAKENNELS.COM<br />
Exceptionally clean<br />
and very helpful owners. Safe<br />
environment away from home.<br />
So glad I’ve brought Marley there.<br />
– Denise Dingli<br />
the day, or with them for a few days, he or<br />
she can leave happy, clean and manicured.<br />
And they can even accommodate walk-in<br />
grooming services sometimes (although<br />
booking is recommended).<br />
Most importantly, they know how difficult<br />
the decision about leaving your furry friend<br />
behind while you’re away can be! So they<br />
are on hand to help.<br />
Why not give them a call or get in touch on<br />
Facebook to discuss any concerns you may<br />
have? Or even pay them a visit to take a<br />
look around! <strong>MBR</strong><br />
www.maltabusinessreview.net<br />
49
Malta Business Review<br />
NEWSMAKERS<br />
Robust Growth Sustained in the First Quarter of 2019<br />
During the first quarter of this year the Maltese economy continued<br />
to be amongst the top performing economies in the EU, growing<br />
by 4.9 per cent. In nominal terms, GDP increased by 7.4 per cent.<br />
The year-on-year quarterly economic growth rate compared<br />
remarkably well with the average growth rate of 1.2 and 1.5 per<br />
cent recorded in the Euro Area and the EU28 respectively. “I am<br />
pleased to note that the robust growth momentum recorded in<br />
the last five years has continued during the first quarter of this<br />
year confirming that the higher level of generated wealth for<br />
our families can and will be sustained”, said Minister for Finance<br />
Edward Scicluna.<br />
Economic growth continued to be broad-based as the increase in<br />
the gross value added for all sectors reached €187 million. This<br />
was reflected in double-digit growth rates by the professional,<br />
scientific and technical and administrative and support sector and<br />
the construction and real estate activities sectors. Other notable<br />
private sector increases were registered in the arts, entertainment<br />
and recreation sector which includes iGaming, the information and<br />
communication sector, and the financial and insurance sector.<br />
Worth noting is the growth in the wholesale and retail trade sector<br />
which grew by 5.0 per cent and the manufacturing sector, where<br />
gross value added increased by 3.5 per cent.<br />
The €214 million increase in nominal GDP during the first quarter of<br />
this year was distributed in a €72 million increase in compensation<br />
of employees, a €125 million increase in business profits, and a €17<br />
million increase in revenue from production and imports taxes.<br />
Domestic demand continued to be the main driver of growth during<br />
the first quarter. This continued to reflect the performance of the<br />
labour market which continued to be dynamic during this year.<br />
Remarkable growth was also recorded in investment reflecting the<br />
various projects currently being undertaken including the record<br />
€100 million a year road infrastructure project. <strong>MBR</strong><br />
Courtesy: DOI; Ministry of Finance.<br />
Cisk Lager Turns 90<br />
Cisk Lager, award-winning, iconic Maltese beer and flagship brand<br />
of the Farsons Brewery is celebrating its 90 th birthday this year with<br />
a number of planned public events around Malta and Gozo and<br />
limited-edition packaging marking this milestone.<br />
Cisk was launched in 1929 after Scicluna’s Bank took over the<br />
operations of one of its clients who was granted a temporary<br />
exclusive licence to manufacture Pilsner and Munchener type<br />
beers. The company became known as The Malta Export Brewery.<br />
The story of Cisk however, started much earlier than that, when<br />
Malta’s first privately-owned bank was established by Giuseppe<br />
Scicluna in 1840. In those days the average businessman, as well<br />
as the ordinary man in the street, hoarded their hard-earned cash<br />
either in a brass-bound box under the bed or concealed in various<br />
leather pouches hidden in their clothes. At most, it would be handed<br />
over to the bank to be placed in a vault and to be withdrawn as the<br />
need arose. Mistrusting bank notes and demanding bags of coins,<br />
the bank’s customers started to realise that they too could pay<br />
creditors with notes and they agreed to operate current accounts<br />
with Scicluna’s Bank against which they could draw cheques.<br />
Very soon, semi-literate depositors coming in from various country<br />
districts, who found difficulty in pronouncing the word “cheques”,<br />
corrupted the word into “cisk”. Giuseppe Scicluna himself soon<br />
became known as Ic-Cisk (The Cisk). The Malta Export Brewery<br />
merged with Simonds Farsons Limited 20 years later to become<br />
Simonds Farsons Cisk. Cisk Lager has since become a key brand in<br />
the portfolio of the company.<br />
Louis A. Farrugia, Farsons Group chairman, commented: “We are<br />
extremely proud to be celebrating this historic milestone. Cisk is a<br />
much-loved Maltese brand and has always been throughout these<br />
years. Cisk Lager is also very well-liked by visitors to our islands and<br />
it also has a following beyond our shores.”<br />
Cisk Lager is a golden-coloured, bottom-fermented lager with a<br />
distinctive and well-balanced character, with its recipe remaining<br />
unchanged since 1929. It is brewed to the highest standards using<br />
only the choicest raw materials. “Reaching a milestone such as<br />
this is no small feat. The brand has successfully withstood intense<br />
competition over the years, winning several international awards<br />
in the process. We have not rested on our laurels however, having<br />
introduced several innovative and award-winning brand variants<br />
that have expanded the Cisk family,” said Susan Weenink Camilleri,<br />
head of Sales & Marketing at Simonds Farsons Cisk plc.<br />
The Cisk family now includes Cisk Excel Lager, a low carbohydrate<br />
beer; Cisk Pilsner; Cisk Export Premium Lager; Cisk Strong Premium<br />
Lager and Cisk Chill, a range of flavoured beers, including Lemon,<br />
Berry and Ginger and Lime. The portfolio has won several major<br />
international awards over the years, with the latest coveted recognition<br />
being awarded to Cisk Strong Premium Lager just last month<br />
by this year’s edition of the International Brewing awards.<br />
The 90 th birthday limited-edition packaging is currently on sale at all<br />
outlets in Malta and Gozo. <strong>MBR</strong><br />
Follow the Facebook page www.facebook.com/cisk/ for more information<br />
HSBC, UNESCO Introduce Environmental Book on Mosta’s Wied il-Għasel<br />
To celebrate World Environment Day (June 5), HSBC Malta and<br />
UNESCO Maltese National Commission are releasing engaging new<br />
content to highlight the important roles Malta’s valleys play in the<br />
country’s ecology.<br />
Entitled Mixja F’Wied Il-Għasel (A walk in the Valley of Honey) and<br />
authored and designed by Jason Aloisio, the booklet documents the<br />
rich array of flora and fauna in the valley which is located in Mosta.<br />
The publication was funded through the HSBC Water Programme –<br />
Catch the Drop campaign.<br />
World Environment Day is marked worldwide each year on 5 th<br />
June. This year’s theme is ‘Air Pollution’. At a group level, HSBC has<br />
encouraged its suppliers to recycle waste into energy.<br />
Mixja f’Wied il-Għasel is the second publication in the collaboration<br />
between HSBC Malta and the UNESCO Maltese National<br />
Commission and also a second one by Jason Aloisio. Mr Aloisio is<br />
also a field teacher within BirdLife Malta. His previous publication<br />
was entitled Mixja f’Wied il-Lunzjata.<br />
“It is hoped that these publications encourage teachers to engage<br />
their students in more outdoor activities which will help them to<br />
appreciate our natural heritage and all forms of wildlife,” said HSBC<br />
Malta CEO Andrew Beane.<br />
Sarah Brady, Education Manager at BirdLife Malta, said: “Spending<br />
time in nature is invaluable for our health and well-being and<br />
for encouraging us to be more environmentally friendly. This<br />
publication provides the opportunity to learn about the amazing<br />
wildlife we have living on our doorstep and to inspire teachers<br />
and children to enjoy being outdoors and learning with a different<br />
perspective. We would like to thank Mr Jason Aloisio and HSBC for<br />
their work in making this happen.” <strong>MBR</strong><br />
More information on the publication can be had by calling 2155<br />
3503 or 2134 7645.<br />
Argus Acquires FirstUnited Insurance Brokers in Malta<br />
The Argus Group has just announced its intention to acquire<br />
FirstUnited Insurance Brokers Limited (“FirstUnited”), an insurance<br />
brokerage firm that provides professional insurance broking<br />
services to individuals and businesses in Malta. The transaction is<br />
subject to receipt of all regulatory approvals.<br />
For many years The Argus Group has successfully operated<br />
independent brokerage and insurance companies in Bermuda,<br />
Gibraltar and most recently in Malta, inclusive of Argus Insurance<br />
Agencies Limited and Island Insurance Brokers Limited. This<br />
latest acquisition is very much part of Argus’ strategic intent to<br />
diversify and expand its global business operations outside of<br />
Bermuda. Adding FirstUnited to the Argus Group strengthens its<br />
international presence and expands its existing broking capabilities<br />
in the Maltese market.<br />
Ms. Alison Hill, Chief Executive Officer, The Argus Group, says: “I’m<br />
delighted to announce that Argus is acquiring FirstUnited to help<br />
broaden our global footprint. The market leading reputation of<br />
FirstUnited’s client centric culture, technical and employee benefits<br />
expertise and service excellence align very strongly to the Argus<br />
brand, making FirstUnited a very natural fit with the Argus Group.”<br />
Ms. Hill also noted, “The Argus Group Management and Board<br />
recognise that Malta has a proven track record of strong economic<br />
development, has exciting market growth potential and many<br />
commonalities with the other jurisdictions in which we operate. We<br />
are excited and committed to growing our presence in Malta, where<br />
we have operated since 2010 and the acquisition of FirstUnited is a<br />
significant step in that direction.”<br />
Mr. Salvino Mifsud Bonnici, Chairman of FirstUnited, says: “Joining<br />
the Argus Group is a positive step for our company. The size of Argus<br />
means that FirstUnited will benefit from access to global financial<br />
services professionals, technology and resources, including a strong<br />
regulatory, governance and compliance regime, enhanced internal<br />
business processes and best practice procedures that will improve<br />
our client offerings.”<br />
Under the terms of the acquisition, FirstUnited will retain its name<br />
and continue to operate independently from other Malta-based<br />
businesses within the Argus Group. FirstUnited senior management<br />
will continue to lead the company, operate from their existing office<br />
location and retain the FirstUnited brand. FirstUnited employs 25<br />
people and there are no planned redundancies as a result of the<br />
acquisition. <strong>MBR</strong><br />
50
SECTION TITLE<br />
Malta Business Review<br />
J2 GROUP MALTA, OSCAR ZAMMIT STR MSIDA, MALTA<br />
+356 21360038<br />
info@j2groupmalta.com<br />
j2groupmalta.com<br />
www.maltabusinessreview.net<br />
51