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Risk Management in the Construction Sector<br />

terms, we were able to soften the blow for our<br />

clients who may need those products within the<br />

next six months, reducing the risk involved.<br />

Product availability risk<br />

When we visit our clients on site, the subject of<br />

product availability often arises. It’s a constant<br />

concern for many that products are not going to<br />

be available when they’re needed, whether<br />

that’s due to last-minute orders or changes in<br />

legislation causing an increase in demand.<br />

One example which affected our customers<br />

was Amendment 3 to the 17th Edition of the<br />

IET’s Wiring Regulations. The revision changed<br />

how professional electricians and contractors<br />

should install wiring in escape routes so as to<br />

prevent them from becoming blocked by the<br />

premature collapse of cabling installations.<br />

As a result, the sole use of plastic fixings and<br />

cable ties no longer complies with the Wiring<br />

Regulations, so our customers are starting to<br />

use stainless steel cable ties and concrete<br />

screws instead. In the event of a fire, they’re<br />

capable of withstanding temperatures of over<br />

500°C, significantly reducing the risk of cable<br />

installations collapsing and causing unwanted<br />

blockages in escape routes.<br />

Initially, we found that the changes brought<br />

about by Amendment 3 took their time to filter<br />

through to contractors on site. However, we’re<br />

now seeing a change in approach. While we’ve<br />

stocked these items for a number of years,<br />

we’ve recently witnessed a 124% year-on-year<br />

increase in stainless steel cable tie sales and a<br />

198% year-on-year increase in concrete screw<br />

sales. This is just one example of how a change<br />

in legislation can dramatically increase the<br />

demand for particular product types.<br />

Another issue our customers face is the fact<br />

that many manufacturers are based in the<br />

Midlands, making it difficult for contractors in<br />

London and the South East to procure large<br />

quantities of stock on a swift basis.<br />

Furthermore, companies working within the<br />

capital often don’t have the capacity to store<br />

stock on site and don’t want to tie up valuable<br />

cashflow in large stockholdings.<br />

In addition, our customers are often affected<br />

by changes in construction schedules driven by<br />

other contractors and may need products<br />

quickly and unexpectedly. Solution suppliers<br />

need to guarantee that 100% of core lines are<br />

always in stock in order to help customers<br />

avoid additional cost and penalties.<br />

In all honesty, it’s also a good policy to let<br />

customers cancel any order up to two hours<br />

before without any charge by way of<br />

acknowledgement that these changes are often<br />

out of their hands.<br />

“The optimism that we saw emanating from many firms in<br />

the construction sector during most of 2016 has now<br />

diminished because of growing concerns about rising costs”<br />

Skills shortage risk<br />

It’s no secret that there’s a skills shortage in the<br />

construction industry which is causing untold<br />

difficulties for many. According to Arcadis, in<br />

order for the Government to meet its housing<br />

targets, the UK needs to recruit up to 400,000<br />

construction workers each year until 2021, with<br />

London and the South East needing to recruit<br />

110,000 individuals alone. That equates to<br />

approximately one worker every 77 seconds.<br />

As a weaker pound has already resulted in<br />

large numbers of Eastern European workers<br />

returning home, contractors are having to pay<br />

their staff more money in order to keep them,<br />

thereby risking further reductions in margins.<br />

The Royal Institute of Chartered Surveyors<br />

(RICS) estimates that, should a hard Brexit take<br />

place, the UK could miss out on an additional<br />

215,000 migrant workers by 2020. On that<br />

basis, the RICS has called on the Government<br />

to prioritise building workers for visas in order<br />

to go some way towards mitigating this risk.<br />

Jeremy Blackburn, head of UK policy at the<br />

RICS, explained: “A simple first step would be<br />

to ensure that construction professions feature<br />

on the Shortage Occupations List. Ballet<br />

dancers will not improve our infrastructure or<br />

solve the housing crisis, yet their skills are<br />

currently viewed as being essential.”<br />

Mitigating risk<br />

There’s no doubt that mitigating risk has played<br />

a big part in shaping the way in which<br />

construction sector companies and their<br />

suppliers operate in this day and age. Many of<br />

our clients consistently have to weigh up the<br />

very real possibility of losing money for every<br />

job upon which they embark. They face onerous<br />

changes in legislation, not to mention<br />

difficulties in procuring last-minute orders and<br />

a looming skills shortage.<br />

All of this is combined with increasingly tight<br />

margins and a tendency by first tier players to<br />

push all of the risk on to sub-contractors by<br />

implementing severe penalties for failures –<br />

such as failed deliveries or supply of the wrong<br />

product – that may be outside of their control.<br />

By working closely with a specialist supplier<br />

who understands the challenges faced by the<br />

business, organisations in the construction<br />

sector can at least mitigate some of those risks,<br />

thereby allowing them more time to focus on<br />

the core business of the day.<br />

Carl Ghinn:<br />

Managing Director of Fixmart<br />

39<br />

www.risk-uk.com

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