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ZaraAnnual-English2016

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OVERVIEW<br />

Welcome to the 23rd Annual Meeting for the ordinary general<br />

assembly of the shareholders of Zara Investment (Holding) Company.<br />

Despite the continuing regional political turmoil and<br />

the global economic volatility, the tourism sector in<br />

Jordan was able to weather these obstacles, which<br />

positively impacted our company’s year-end results.<br />

Consolidated operating revenues declined only by<br />

2% in 2016 to reach JD 69.8 million compared with<br />

JD 71.2 million in 2015. Consolidated net operating<br />

revenues increased to reach JD 19.3 million, up by<br />

10% over 2015. Consolidated net profit increased<br />

by 264% to reach JD 2.7 million compared with a<br />

net loss of JD 1.6 million for 2015. The 2% decrease<br />

in revenues was triggered by a 2% decrease in the<br />

combined average room rate (ARR) from JD 111 in<br />

2015 to JD 109, compensated by an increase of 6%<br />

in the overall occupancy, which reached a combined<br />

rate of 52% for all of Zara hotels compared with 49%<br />

in 2015.<br />

Jordan’s economic growth has been subdued as<br />

spillovers from regional instability take a toll with<br />

unemployment reaching a recent high. In 2016, GDP<br />

growth rate remained flat at 2.3% per The World Bank<br />

(October 2016). Macroeconomic performance is<br />

expected to be satisfactory. Growth is forecasted at<br />

2.7% in 2017, increasing to 3.1% in 2018.<br />

growth projection of 2%-5% in international tourist<br />

arrivals in the Middle East, arrivals in Jordan increased<br />

in 2016 by 3%.<br />

Our outlook remains positive for 2017. We will work<br />

towards continuing to set the benchmark in the<br />

way we welcome and serve our guests and the<br />

world around us. To achieve this, we will continue<br />

to reengineer and improve our business models<br />

and structures to ensure excellence through better<br />

management of operations.<br />

Consolidated net profit<br />

increased by<br />

264% to reach<br />

JD 2.7 million<br />

The tourism sector, whose contribution accounts for<br />

around 13% of GDP and 7% of gross value added,<br />

maintained its position. In line with UNWTO 2016<br />

10

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