PatientHandbook5A

RESULTS
Can you fax or mail me a copy of my results?
We do not mail results. We will gladly email you a copy of your results once
they are reviewed. If you register for the patient portal you will get your
results as soon as they are reviewed by the provider.
Can I pick up some of my medical records?
Yes. If you are requesting your medical record there will be a charge of
$1.00 per page with a maximum of $25, To prepare the documents. A CD,
can be prepared for a little less.
Why do I get multiple calls for results?
To provide you the fastest response on your results we will call you as soon
as they are reviewed. However results are returned to the office at different
times. The best way to reduce the number of calls is to sign up for the
Patient Portal.
REFERRALS
Can I schedule my own Referral?
No. We will get an appropriate appointment time based on the nature of
your problem. You are allowed to call and adjust that time if it is not to
your suiting.
Can I chose the doctor I am referred to?
Yes. However we will need to make that appointment if
the referral is from us. Depending on your insurance
you can self refer to certain specialists.
Why do I have to look up the
specialist’s information?
We maintain a list of specialist
that we choose to refer to
based on insurance plan and
experience with their office.
If you do not wish to see a
specialist we recommend you will
need to provide us with the contact
information for an alternative person.