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60 MINUTES PRIOR TO ETA . . .<br />
60 minutes prior to ETA, the Network Control<br />
Team will call the depot for a status check<br />
confirming the driver is on schedule and the<br />
delivery time will be met. Depending on<br />
the specific customer requirements,<br />
the Network Control Associate will<br />
communicate potential delays<br />
by updating the order notes,<br />
updating the Flashtrac ETA<br />
or by placing a call or<br />
sending an email.<br />
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