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SOLUTIONS SELLING STRATEGY<br />

• Customer Specific Programs<br />

– Sales Representative, CSR Rep and Business<br />

Development Contact, SOW and Metrics<br />

– ERP – EDI, Extranet, Reporting, Invoicing, Tracking<br />

Report/Email, Metrics Reports<br />

– Technical Services – Level 1/2/3 Tech, Inspection, Test<br />

& Repair<br />

– Operations - Labeling, Packaging, Return Instructions,<br />

Third-Party Shipping<br />

• Inventory Programs<br />

– Maintain strategic inventories at the DC<br />

– Customer Return Management<br />

– Forward Stocking<br />

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