Disrupt and grow - India CEO Outlook 2017_Web
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05 | <strong>Disrupt</strong> <strong>and</strong> <strong>grow</strong> — <strong>India</strong> <strong>CEO</strong> <strong>Outlook</strong> <strong>2017</strong><br />
Complexity in the operating environment is making more <strong>and</strong> more <strong>CEO</strong>s adopt data-driven<br />
decision making<br />
85%<br />
<strong>CEO</strong>s in <strong>India</strong> expect<br />
to invest heavily in data<br />
analytics tools over the<br />
next three years; as against<br />
72 per cent of global <strong>CEO</strong>s<br />
8 out of every 10 <strong>CEO</strong>s<br />
expect significant level of investments<br />
in their digital infrastructure to increase<br />
significantly over next three years, which<br />
will further support adoption of dataanalytics<br />
for strategic decision making<br />
<strong>CEO</strong>s feel that they still need to do a lot more to<br />
access the right data for making decisions<br />
61%<br />
42%<br />
<strong>CEO</strong>s agree customer<br />
insights are hindered by<br />
lack of quality data<br />
<strong>CEO</strong>s agree that they cannot<br />
base their important business<br />
decisions on their data<br />
Data <strong>and</strong> monetisation of<br />
analytics <strong>and</strong> insights will<br />
be the future currency of the<br />
business world <strong>and</strong> is likely<br />
to be more impactful than<br />
cryptocurrency. Optimal<br />
data capture, connects with<br />
big data <strong>and</strong> use of open<br />
technologies will define<br />
organisational strategy,<br />
employee <strong>and</strong> customer<br />
engagements <strong>and</strong> foster<br />
br<strong>and</strong> loyalty.<br />
- Arundhati Bhattacharya<br />
Chairman<br />
State Bank of <strong>India</strong><br />
© <strong>2017</strong> KPMG, an <strong>India</strong>n Registered Partnership <strong>and</strong> a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
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