Corporate Social Responsibility Report 2014
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Workplace<br />
As previously mentioned, 2013 saw a significant<br />
increase in Society’s headcount. Initiatives under<br />
the general theme of ‘Workforce’ have therefore<br />
been a big focus for us over recent months.<br />
In particular there are three areas in which we feel<br />
we have made progress:<br />
1. We have dramatically increased the time and<br />
resources that we allocate to training and<br />
development, including buying in outside<br />
support and sending colleagues on external<br />
courses. At the same time we have also<br />
devolved responsibility in many areas, and<br />
promoted a number of colleagues into team<br />
management positions. We hope that these<br />
changes will help us get the best out of both our<br />
new and existing colleagues.<br />
2. We have expanded the range of benefits that<br />
we provide to employees to include a full Group<br />
Personal Pension Plan and Death in Service<br />
cover of up to 4x salary. We have also begun<br />
offering Childcare Vouchers to colleagues who<br />
are parents, and Season Ticket Loans to<br />
colleagues who have been with the company<br />
for more than three years.<br />
3. We have done a lot of work on defining the sort<br />
of culture that we want the business to possess.<br />
This has led to the creation of our ‘Steering<br />
Wheel’ – a tool that we hope will allow us to<br />
stay true to our founding values and behaviours<br />
as we continue to grow and diversify.<br />
Having taken these steps, we will next look to<br />
quantify their effect by conducting a thorough Staff<br />
Survey later in <strong>2014</strong>.<br />
Recent highlights:<br />
• We have created a company<br />
‘Steering Wheel’ in order to provide<br />
new colleagues with a clear<br />
statement of the values and<br />
behaviours we all need to abide by.<br />
• We have reviewed our policies on<br />
issues such as equality and<br />
diversity, harassment and bullying,<br />
health and safety, alcohol and drug<br />
misuse, and whistle-blowing.<br />
• We have implemented a<br />
transparent progression structure,<br />
giving colleagues greater clarity<br />
about development routes, training<br />
opportunities, and salary scales.<br />
• We have made efforts to<br />
encourage healthy eating through<br />
making free fresh fruit available to<br />
colleagues in the office.<br />
• We have implemented a flexible<br />
hours policy, giving colleagues<br />
increased control over their<br />
working day.<br />
• We have created an online portal<br />
called ‘Delphi’ to provide the spine<br />
of our ongoing training and<br />
development activities.<br />
• We have chosen an office with<br />
excellent accessibility for<br />
wheelchair users.<br />
• We have created an employee<br />
benefits scheme consisting of<br />
pension contributions and life<br />
assurance for all colleagues, along<br />
with Childcare Vouchers for<br />
colleagues with children, and<br />
season ticket loans for colleagues<br />
with over three years’ service.<br />
• We have marginally improved the<br />
firm’s maternity/paternity leave<br />
policies and introduced the<br />
possibility of sabbatical breaks<br />
after five years’ service.<br />
Future commitments:<br />
• We will continue to take steps to<br />
increase the diversity of our<br />
workforce, with a particular focus<br />
on reaching out to potential<br />
colleagues who might be over-30,<br />
female, and/or of BME extraction.<br />
• We will take steps to encourage<br />
colleagues to invest more in their<br />
pensions.