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Corporate Social Responsibility Report 2014

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Workplace<br />

As previously mentioned, 2013 saw a significant<br />

increase in Society’s headcount. Initiatives under<br />

the general theme of ‘Workforce’ have therefore<br />

been a big focus for us over recent months.<br />

In particular there are three areas in which we feel<br />

we have made progress:<br />

1. We have dramatically increased the time and<br />

resources that we allocate to training and<br />

development, including buying in outside<br />

support and sending colleagues on external<br />

courses. At the same time we have also<br />

devolved responsibility in many areas, and<br />

promoted a number of colleagues into team<br />

management positions. We hope that these<br />

changes will help us get the best out of both our<br />

new and existing colleagues.<br />

2. We have expanded the range of benefits that<br />

we provide to employees to include a full Group<br />

Personal Pension Plan and Death in Service<br />

cover of up to 4x salary. We have also begun<br />

offering Childcare Vouchers to colleagues who<br />

are parents, and Season Ticket Loans to<br />

colleagues who have been with the company<br />

for more than three years.<br />

3. We have done a lot of work on defining the sort<br />

of culture that we want the business to possess.<br />

This has led to the creation of our ‘Steering<br />

Wheel’ – a tool that we hope will allow us to<br />

stay true to our founding values and behaviours<br />

as we continue to grow and diversify.<br />

Having taken these steps, we will next look to<br />

quantify their effect by conducting a thorough Staff<br />

Survey later in <strong>2014</strong>.<br />

Recent highlights:<br />

• We have created a company<br />

‘Steering Wheel’ in order to provide<br />

new colleagues with a clear<br />

statement of the values and<br />

behaviours we all need to abide by.<br />

• We have reviewed our policies on<br />

issues such as equality and<br />

diversity, harassment and bullying,<br />

health and safety, alcohol and drug<br />

misuse, and whistle-blowing.<br />

• We have implemented a<br />

transparent progression structure,<br />

giving colleagues greater clarity<br />

about development routes, training<br />

opportunities, and salary scales.<br />

• We have made efforts to<br />

encourage healthy eating through<br />

making free fresh fruit available to<br />

colleagues in the office.<br />

• We have implemented a flexible<br />

hours policy, giving colleagues<br />

increased control over their<br />

working day.<br />

• We have created an online portal<br />

called ‘Delphi’ to provide the spine<br />

of our ongoing training and<br />

development activities.<br />

• We have chosen an office with<br />

excellent accessibility for<br />

wheelchair users.<br />

• We have created an employee<br />

benefits scheme consisting of<br />

pension contributions and life<br />

assurance for all colleagues, along<br />

with Childcare Vouchers for<br />

colleagues with children, and<br />

season ticket loans for colleagues<br />

with over three years’ service.<br />

• We have marginally improved the<br />

firm’s maternity/paternity leave<br />

policies and introduced the<br />

possibility of sabbatical breaks<br />

after five years’ service.<br />

Future commitments:<br />

• We will continue to take steps to<br />

increase the diversity of our<br />

workforce, with a particular focus<br />

on reaching out to potential<br />

colleagues who might be over-30,<br />

female, and/or of BME extraction.<br />

• We will take steps to encourage<br />

colleagues to invest more in their<br />

pensions.

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