CICM Training Directory

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Webinar Time Management Learn how to improve your time management skills without leaving your desk from this interactive training webinar. Duration Cost 60 minutes £100 + VAT <strong>CICM</strong> member What will you gain? More control over workload. Improved effectiveness and results. Greater confidence at work. Code £110 + VAT Non-member WEB3 Who is it for? Valuable for anyone working in a role with high volumes of work or customer interaction. The webinar provides a good refresher for experienced credit controllers, collectors, team leaders and managers. Recommended next courses: Time Management for Credit Staff (one day in-company training) Telephone Collections webinar What will it cover? Collection strategy Analysing, targeting and prioritising Working with others Personality styles, delegation, saying ‘no’, interruptions, telephones/emails Personal organisation Time saving tips Practical tips to put into immediate use Meetings <strong>Training</strong> options Webinar “ „ Essential training for anybody working in a credit and collections role. Credit Manager, Utilities Assessment Provides support towards the Business Communications and Personal Skills assignment. © Chartered Institute of Credit Management 2017
© Chartered Institute of Credit Management 2017
Page 1 and 2: The Recognised Standard Training di
Page 3 and 4: Welcome to CICM Training The recogn
Page 5 and 6: Your learning partner Our training
Page 7 and 8: CICM training courses index Credit
Page 9 and 10: Credit control and collections Coll
Page 11 and 12: Credit control and collections Esse
Page 13 and 14: Credit control and collections Nego
Page 15 and 16: Credit Control and Collections Trac
Page 17 and 18: Programme Telephone Collections - C
Page 19 and 20: Collections Identifying and Signpos
Page 21 and 22: Finance & accounts Introduction to
Page 23 and 24: Finance and accounts Introduction t
Page 25 and 26: Finance & accounts Advanced Credit
Page 27 and 28: Litigation Litigation - Effective E
Page 29 and 30: Litigation Handling Your Own Small
Page 31 and 32: Litigation Advanced debt recovery t
Page 33 and 34: Litigation Scottish Legal Debt Reco
Page 35 and 36: Management Essential Management Ski
Page 37 and 38: Management Credit Team Leadership T
Page 39 and 40: Management Credit Policy Workshop D
Page 41 and 42: Management Understanding business s
Page 43 and 44: Industry specific Taking the Risk o
Page 45 and 46: Webinar Credit Management in a Nuts
Page 47: Webinar Telephone Collections Learn

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